Campaign time
Hi, Im trying to edit the time for campaign to be sent out but I find that the change will take up to 24 hour to take effect. Is there a way I can just click and send the campaign innthe moment (no scheduling). Thank you.Are Sales SDR/BDR email campaigns possible?
I am trying to see if I can use Zoho Campaigns to craft a very simple workflow/campaign that would be useful for my Sales Development Reps (SDRs). Something like send a few emails over a few days, then create a task for a call, then another email, etc. First challenge - I can't seem to create very simple emails that would just be simple text, something like a person would send to another person. I can't find a way that gets rid of the email header and footer, for example. Second challenge - sayThis email address has been already used in some other organization. So you cannot add/invite this user.
Hi, Someone in my firm is trying to add me as user to Campaigns, but I already created my Campaigns account with my email roman@modelcapitalmgmt.com. So when he tries to add me as user, he's getting a message: This email address has been already used in some other organization. So you cannot add/invite this user. Can you please delete my Campaigns account for roman@modelcapitalmgmt.com, so he can add me? Thank you, Roman ChuyanAnnouncing Zoho Campaigns' integration with Zapier
We're elated to announce that Zoho Campaigns integrates with Zapier to help you customize and automate various email marketing process. Zapier is a platform that allows you to connect important business apps and create automated workflows. With the Zoho Campaigns - Zapier integration, you can run your email marketing in tandem with other platforms, create a path for data flow, and save time. A bit more about Zapier: In Zapier, everything is centred around smart workflows called Zaps. To createcampaign approval times??
I have been waiting for over an hour now for approval to mail the same email (cloned) I sent on Friday. I thought there was an error, so I made an minor adjustment and resent for verification.Can't edit campain
When I try to edit a campain, it doesn't load, just keep saying 'Loading'"Group" emails not importing
Hi There, We offer a B2B service to Industry Partners / Professional services that often use a Group email address for reception & or admin purposes. We have their consent & wish to email these Businesses with our offer & processes ect (which Zoho calls groups) however on my last import all "Group" address were not imported - can you please advise/update our account so we can email these business. ThanksCampaign Emails
Hi, When we send a newsletter email regarding our company to our costumer, they get it as a promotional email. Is there any way to send them as a directly to costumers' inbox instead of their promotional emails? Thanks. FehmiEmail delivery to contacts with soft bounce status
We have an event website and people register on a form that is connected to zoho campaigns via the API. The api then triggers an email asking for a confirmation (essentially a double opt in). The problem we have is people who are on the database and tagged as a soft bounce are not receiving the 'please confirm' emails that the system automatically sends. Can you advise/help to address this issue please. ThanksUnable to insert Hyperlink to the Image
Hi, I am unable to hyperlink the inserted image. When I try to insert the hyperlink>> save and close >> Preview the draft, the hyperlink is not available. Please assist this is very URGENT. Regards, AuralynList Management API Limitations?
I've been spending some time trying to digest the api documentation, but have run into a stumbling block. There is one particular List Management API (addlistsubscribersinbulk) that, using Postman, I have successfully posted a new user email to the list of, but I need to include a variety of custom fields as well (first name, last name, company, phone, etc). I've also seen that you have a custom/add function but not any way to post to those new fields. Is there some amalgamation of the two that enablesList not showing when setting up a sync in campaigns
I am trying to create a sync to an already existing list in Campaigns, but the list is not showing up in the dropdown. The list already have another two syncs mapped to it. Is there a limitation on the number of syncs a list can has? Or is it a bug? Cheers, DanielResponsive Email Templates Inserted Inside 600px Table
I am currently trying to import responsive email templates we have created in to campaigns. I am running in to an issue where the template gets set within a 600px table once I get past the import screen, and persists when sending a test email. This is the specific code that campaigns seems to be inserting: <body class="ze_body" style="font-family:Verdana,arial,Helvetica,sans-serif;font-size:13px;"> <center> <table width="600" style="margin-top:20px;" cellspacing="0" cellpadding="0" border="0">Unsubscribes Not Moved to Do-Not-Mail
After a recent campaign, we had a handful of unsubcsribes, but none of these people made it into the "Do-Not-Mail" list. Why is this, and how can i rectify it?Tip of the week 40 - Know the smarter side of your email marketing software (Part 2)
In the previous part, we discussed why an email marketing software is not only a time-and-effort saving medium and how it can optimize your entire process. Today, we are going to put forward additional reasons to validate the same. And in the process, help you maximize your email marketing software. So here's our second set of reasons: 1. Email Preview If designing a perfect newsletter is one thing, making sure it renders properly across platforms and devices is another. Different people use differentEmail Campaigns and Automation
Hello, I had a few questions regarding email campaigns and the automation that goes with them. 1. If I send a campaign and the recipient opens it and clicks through it, can I then send another email targeting these people with an “are you interested in” email campaign. Essentially to try and get them to buy more products. If yes, how automated can this process be? Will I have to manually do this each time? 2. Can I target clients based on if they don't open an email? How automated can this be? 3.Ask the Experts 06 - Smart Email Marketing with Zoho Campaigns
Note: Ask the Experts is a virtual, 5-hour Q&A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello everyone! Are you looking for smarter ways to create and send your email campaigns? If yes, we're hosting our sixth 'Ask the Experts' session for you all, next Wednesday. From answering all your questions withManual review problem
Hi, Is there a way of removing the the email review feature in Zoho campaigns? I find this feature unnecessary and quite frustrating as a review can take up to 30 minutes. The emails that we send out are part of the service that we offer as an online community to our paid members, and are not used for marketing purposes. Please let me know. Kind regards,Zoho CRM sync with Zoho Campaign
Is it possible to sync the vendor module contacts in CRM into the Zoho Campaigns contacts sync?Zoho Campaigns to CRM - Opt Out not syncing
Hi! I have run a campaign from Zoho Campaigns creating the initial list from a sync from Zoho CRM. The contacts who have responded to the canmpiagn and unsubscribed (and are now marked as Do Not Mail within Zoho Campaigns) are not being updated back to Zoho CRM. The Email Opt Out flag remains blank in Zoho CRM. The campaign status is being pushed back to the Contact record in Zoho CRM and I can see this in the contact record. The campaign status field shows the history of status changes. I origionallyCaptions to photos
How do I add a caption below a photo?Why my images on campaign appear extended vertically when it's previewed?
Hi, I'm trying to make new campaign right now and the images don't work well. I'm putting two images in a campaign and I think the size of them are small enough (One is 68.1 kb and the other is 235 kb). But those are appear extended vertically when I previewed it. For your information, these are look totally normal when I'm editing and I sent a test email to my iPhone. I'd love to know some tips for this. Regards, Misaki KinjoSharing Campaign Email Templates
I have read so many articles but all appear to be outdated. I create a template for our standard users so they can created newsletters. The don't appear to have any access to see or choose the template when creating the email campaign. Setting admin shows they should have access but they still don't. There is no ability to share the folders(old solution) there is no ability to assign custom role other than making them admins... What do I do?Email Opened Recipients Date/Time (Exporting) Zoho Campaign
Hi, Is the exporting feature for opened contacts with the total opened counts and time in Zoho Campaign available? It can really save time if this will be included in the "Opened" exporting.Zoho Campaigns presents a live Twitter chat themed 'Smart Email Marketing' on 30th July, 2019
Hello, everyone! We're glad to see your Community engagement, and it's great to answer all your questions. We've got some news for the month! We’re up next with our second live Twitter chat, that’ll take place on 30th July, 2019, Tuesday, from 10:00 AM to 11:00 AM PDT. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part inAPI Get Mailing Lists error 500
Hi, I'm trying to get a list of mailing lists from the campaign module but I get error 500 back and some HTML. My API call is: https://campaigns.zoho.com/api/v1.1/getmailinglists?resfmt=JSON I have set a header: Authorization: [my_api_access_token] Any ideas what could be going wrong? Thanks, Colin.zoho campaigns
what is difference between campaigns created in zoho campaign and marketing hub?Duplicated email address
We facing the issue when i try to add the new email id in sender Duplicated email address found while adding your sender address.Instant sync from CRM cannot import date/time propery to Zoho Campaigns
Hello, We have problem with instant sync of leads from zoho crm to zoho campaigns. Date from CRM to Camapigns is imported as 12/31/1969 I made several tests, and they indicated that it is problem of instant sync. When I run one time sync of all leads, date is synced properly. Any idea how to solve that. Thank you in advance, IvanMandatory fields are not found error while scheduling the mail campaign using api
Hello, I'm getting this below error while scheduling mail campaign using api.. my code below: string access_token = GenerateAccessTokenByRefreshToken(); var RestClient = new RestClient("https://campaigns.zoho.com/api/sendcampaign?isschedule=true&authtoken="+ access_token + "&scope=ZohoCRM.modules.all,ZohoCampaigns.campaign.ALL,Aaaserver.profile.Read&resfmt=JSON&campaignkey=3f9b684d7df659d2fc04d6948be30cb435be57b81e35b5b4&scheduleDate=07/18/2019&scheduleHour=12&scheduleMinute=40&am_pm=PM&sendingTZ=Asia/Kolkata");DKIM
New to Campaigns and trying to get SPF and DKIM into system. No problem with SPF, but have been waiting for more than 4 days for DKIM to say it took. Looked at the GoDaddy scripts again and saw that the Zoho script was accurate in GoDaddy. We only need it for Campaigns, we do not use Zoho for our internal email system but use Google Suites. I also found the Domain Authentication request on the main Admin page, and put that script into GoDaddy two days ago. What is up? Larry HandsSyncing Origin and to Leads only
Hello, I feel that the Campaign plugin for Wordpress is the right solution for me. I keep my contacts and leads in Zoho CRM and syncing will automate the task of updating it. But I still have some questions : * Will I be able to flag the newly subscribed contacts or leads as "Campaign" in the Origin field in CRM ? * Is it possible to sync all new subscribers from Campaign as Leads in CRM (rather than Lead or Contact) whether they have completed a Company field or not ? Thanks for your help."Do-Not-Mail"
Is the Email addresses inside the Do-Not-Mail list can be eventually deleted permanently in Campaign?Zoho campaign still loading since Friday
I'm trying to build a normal campaign to send a newsletter and my template is always loading. It is like this since Friday. Even if I try to change the template it's the same situation... always loading and never opening. Need help please!Zoho Social Compaign vs Zoho Social
HI, This is a cross theme question, but I'm asking here. As we are using Campaign for newletter and Social for more community management, we are struggling with the use of the social campaign section of Campaign... How should we use it. Is social campaign similar (and how) to Social, or different (and how)... What would we use social campaign and Social together or should I use one ?Deleting custom fields
I have reached the number of custom fields that I am able to create in Zoho Campaigns. Before I delete fields that I am no longer using, I need to know what will happen to the data associated with the custom field? If a recipient of the campaign opens the email with the deleted field will they still be able to see the content?Sales Recording
Hi , I want to record sales in two parts, like Sales- Sales from tower 1 - Sales from tower 2, Please help. how to do that.Authentification of Account
Hi there, until now I van´t recieve any drict replies to my newsletters from recipients. When anyone pushes the direct reply button of the respective emial programm and sends me a message firstly the email address is a cryptic combination of numbers and letters and secondly I will not receive the mail. It will be snet directly to digital nirvana ;-). So, I called the German Zoho service providers. They told me I would have to call my website hosting service to authentify. My hosting service toldTip of the week 38 - 5 Ways to stay away from Blacklists
Remember when you were at school you were always scared of getting your name into the teacher's bad book? Well, bad books still exist and even more so in email marketing in the form of 'Blacklists' A Blacklist is basically a list containing the IP address and domain names of flagged off spammers and potential spam email senders. This happens when a receiver or a group of receivers mark emails from a certain IP address or domain as spam. The viability of such a list is high as major internet serviceSmart E-Mail Marketing with Zoho Campaigns.
Is this correct; 9:30 AM to 2:30 PM IST – 9:30 AM to 2:30 PM EDT, both time zones are the same? How do I attend this? Buddy HooperNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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