All of a sudden - can't create a synch
Help, please! I have been successfully integrating campaigns with CRM for the past year. Now - when I try to create a new sych, I get the following message: "You can create sync only if you've chosen to show this module in the Organize Modules section or if you have the permission to access this module in Zoho CRM". Nothing has changed in CRM - other than I did recently change my password. I cannot find anywhere in campaigns that to re-enter my CRM password or reconnect to CRM if that is the issue.Custom HTML email
I would like to create my own custom HTML email for an email campaign and not have to start with any of the templates. How would I go about doing this? Is there a place I can do this?Sender Not Verified
Que dois-je faire pour que cette adresse soit bien validée ?Multi Email Campaign
I need to set up a campaign that will send 1 email every month for 12 months, to all Leads that meet a certain criteria from Zoho CRM. It needs to automatically add new Leads that come in from CRM as they're added. I'm new to Zoho Campaigns and I'm looking for the best method to do this. Any tips are greatly appreciated.How can I create batches with a 30 minute interval?
How can I create batches with a 30 minute interval?Lack of fonts and other support in Zoho Campaign
Hi, Just asking why we are so limited to our design choices in fonts? I've read some articles that are 12+ months ago saying "this will be forwarded onto our development team". What is your timeline in adding support for custom fonts, google fonts or just more fonts in general? Also - the lack of being able to add text over the top of images is not an option - why is this? The current version of campaigns is obsolete in comparison to other email campaign providers - not being able to use any currentHow to Read Auto Replies
I see on our last campaign we received 12 auto replies. Typically, these are just out-of-office replies, but I know from experience that sometimes these automatic messages are notices that the user has left the company, or has retired, etc. (even if the subject is just "automatic reply"). I want to be able to read these messages to make sure, but I can only seem to view the header data of the message. How do I read the full reply?How to share autoresponders on social media
I've set up holiday greetings for 5 holidays, 4 years of hoiday for each. I also want to be able to post these greetings on my social media automatically as they get sent out. I researched if it's possible to share email campaigns on social media and it seems to be possible, with the only explanation as simply connect your social media accounts, as though that explains how you'll get the actual campaigns to the social medias. I also tried using the page campaign. That seems to work except for twoDoes an email preview pane view register as opened?
Hi, If a recipient of one of my campaigns views it in a preview pane, opposed to opening the email, does Zoho Campaigns register that email as being opened (viewed)?Dynamic Salutatory Address and Multilingual Campaigns
Imagine campaigns, mailings into 3-5 Languages 20 years ago I used Word to merge out of CRM, and today I can do the same in MS Dynamics with Word or on app side. Thank you for hints and recommendations. Do you face this challenge too? Although I like Zoho Campaigns, I'm interested to know about other online services which master multilingual campaigns well Salutation Depending on gender there are 2 salutatory addresses, without counting titles, see sample list below in EN, DE, FR; which we storeImmediate sync
Hi I'm trying to add another immediate sync to my list. I get an error saying you can't have more than 5 immediate syncs. I've deleted a number of them so I just have 2 currently, but I still get this error. Any ideas? MichelleTemplate background
Hi, Please, how do I manage to import a personalized template background in Campaign? So that I can personnalized the background of my campaigns with something of my own. Thank youTip of the week 34 - 5 ways to maintain your email list
A proper email list often reflects the reach of an institution. This reach is coveted by all but achieved by some. We often forget about drawbacks and incline towards numbers. Success is often reflected by quality and not quantity. This simple message reverberates in maintaining a hygienic email list. Here are five tips which will help you maintain a proper email list. Organic email lists Non-stop competition can make us susceptible to shortcuts like buying and renting lists from third partyUsing S/MIME like in Zoho Mail for digital signature
Hello! How can I use my "S/MIME" certificate from Zoho Mail to digitally sign emails sent through Zoho Campaigns. PS: I use "S/MIME" in the mail to make it more reliable and secure between people. Thank youEmbed a vimeo video in my campaigns
Hi, as you can see here, with Wix Email Marketing, I am able to embed a video which can be watche directley in the email / Campaign (Wix). Why can't I do the same in Zoho Campaign or Zoho CRM (when sending an email)? ThxMy Video Tag is not showing in list of merge tags
Hi I've added a video tag so I can show a youtube video in my email campaign. However, it does not appear in the drop down list of merge tags, so I can't use it. This article from zoho says it should be visible in the merge tags section, by selecting 'Video Custom Tags'. But my list doesn't have a Video Custom Tags option - the only one referencing video is 'Video Merge Tags' and that is empty. How do I get the video tag in to the email template? Many thanks, TroyUrgent issue! Change status: 'consent approved' to 'consent required'
I have tried to sent out a 'consent email' to people that I have imported through a CSV file. Apparently when you import these contacts, they directly get a 'consent approved' status. Therefore I wasn't able to sent out the consent email. Someone told me that you cannot sent a consent mail to people that already have a 'consent approved' tag. My question: how can I change the approved status to required status? So I can sent a consent email to my imported contacts? Thanks a lot!Zoho Campaigns and Zoho MarketingHub Community Meetups - Australia - May-June, 2019
Hi everyone, We're back again, this time with the set of meetups going to happen in Australia during May-June, 2019. Cities: Brisbane, Sydney, Melbourne, Adelaide, and Perth Title: Graduating from single-channel to integrated multichannel marketing. Agenda: - Introduction to Campaigns & MarketingHub Community Learning - Email as a channel: Overview and benefits (ft. Zoho Campaigns) - Why do you need to move from a single-channel to multichannel setup? - The world of multichannel marketing: All aboutWhy the deleted contacts in my CRM is still in my Campaigns list?
I am having a big trouble with syncing my CRM contacts and leads with Campaign lists. The deleted/moved/converted contacts are still in the corresponding list. The sync is not capturing all the changes in the CRM. I have checked multiple times with multiple lists. I have also checked all options in the Sync settings like remove from Zoho Campaigns and remove from mailing list. Can you please help me? Is there anything that I am missing?Tell a friend link
How can I fix my tell-a-friend link, notice in the photo how the link is output to raw html without ScreenshotOpen Rate Drops Since New Year
Hello Zoho experts, We've been using Zoho Campaigns for the last year or so. Since the turn of the year, we've experienced a significant drop in our open rate (2-3%) without any real explanation. Our content is very much the same, and we felt our subject titles were not much different and so I don't understand exactly why our open rate is so much lower. We did some tests at our end, running the same campaign on ZOHO campaigns and on Mailchimp - and found that on Mailchimp, we had an open rate ofit doesnt allow me to continue
zoho campaignsCorreos electrónicos no enviados
Hola, estoy intentando enviar una campaña a mis clientes y me salta este error. Nunca me había sucedido. ¿Que estar pasando?.Implement Double Opt-in based on signup form checkbox
Hi, I understand that Zoho provides permission-based marketing via Zoho Campaigns. In practice that means, every time a contact registers via a signup form a double opt-in message is sent out to the contact. This basically works when collecting newsletter registrations. However, this may not be GDPR compliant when using the signup form feature for implementing whitepaper downloads (contact has to provide email address to receive a whitepaper): AFAIK it is not allowed to trigger the collection ofText Box Background color won't change
Hi, I'm trying to set up an email campaign template. One of the text boxes auto-populated with a beige background color. I have tried to change it to white, with no success. How do I correct this? thanks!RSS feed
Hi, My RSS feed campaign is not updating the blog posts. I've clicked the Update Feeds button with no luck. Please advise!Entire mailings lists no showing on page
Hi folks, I have been trying since last night to get this working, by changing browsers and computers. I wish to update a signup for a mailing list. I click Contacts -> Manage Lists and then select the list in quest High-Space (325). The page that loads is empty of all details - I just get the stardard campaign menus, but nothing inside the page. This happens in Chrome, Firefox and Edge. Please assist.Tip of the week 33 - 5 ways to make drip email campaigns more effective
An email marketer is always on the outlook for new contacts and creating new leads. But this is quite a common practice, isn't it? Drip email campaigns are automated campaigns that are appropriately channelled to subscribers at times suitable to them. Sending drip email campaigns may seem like a proven path, the success rate depends on the marketer's marketing strategy solely. In order to ensure better and effective results with drip email campaigns we are providing five tips. Content of the EmailBad French translation
Hello, "N'hesitez pas !" is a really bad Franch translation. It could be confused. The best translation is only "Oui".Couple of Campaign queries
Afternoon. We are being tasked to create campaign templates for our client for their Zoho account. 1) Can we create a designed campaign template in our account and export the html for the client to upload to there account? 2) If the above is not possible, can they set us up as a user with limited access to only see the campaign section and not the CRM for example? Many thanksCampaigns Community Meetups - India - Round 2
Hello people, Hope you are all doing great! We are glad to announce our second round of community meetups in India. Get ready to meet us at our knowledge-sharing sessions in the following cities. Location: India Cities: Bengaluru, New Delhi, Gurugram Agenda: 1. Introduction to Zoho Campaigns Community Learn what are the learning initiatives we do, and how you can contribute. 2. Creating targeted and personalized email campaigns that drive sales (with Zoho Campaigns) Get to know more about creatingCampaign open rate is very low - please suggest
Hello Zoho Team, I'm using Zoho campaign for email marketing and i'm getting open rate just 18% to 20%. Is there any issue? Can you please check or suggest something on it? Thank YouZoho Campaigns Community Meetups 2019 - Australia
Hi everyone, Hope you all had a great start for the year! Zoho Campaigns is back with its first round of Community meetups for this 2019. Location: Australia Cities: Brisbane, Sydney, Melbourne, Adelaide, and Perth Agenda 1. Introduction to Zoho Community 2. The Basics of Email Marketing: Creating effective campaigns Integration with Zoho CRM Content Personalization Best Practices 3. Drip Marketing 101: When and why to use drip campaigns Autoresponders and Workflows 4. A sneak-peek of Zoho MarketingHub:Round 2 - Campaigns Community Meetup - United States (West Coast)
Hello everyone, Hope you're all doing good! We're back yet again with our second round of meetups at United States. Here's the list of all the upcoming meetups: Location - United States Cities - Seattle, Portland, SFO, Pleasanton, San Jose, Los Angeles, Irvine, San Diego Agenda: 1. Introduction to Zoho Campaigns Community Learn what are the learning initiatives we do, and how you can contribute. 2. Creating targeted and personalized email campaigns that drive sales (with Zoho Campaigns) Get to knowCampaign test email loses formatting when sent
Please see the below 3 attachments where the formatting has changed from seeing it inside Campaigns, to the copy that is received via email. Please help. Thanks SamRSS not showing current post
My RSS is not workingProblem in response to campaign
I have a couple of doubts about the response to the campaigns of my potential clients who attended the advertising. 1- The campaigns are answered by the interested parties and the answers are sent by mail to the recipient defined in the creation of the campaign? 2-Answers to campaigns can be seen in Zoho Campains? or just by email?AmazonSES Gateway
Hello! It's possibly send the campaigns throught my AmazonSES services? ThanksPick lists automatically defaulting to "null"
I am having an issue with a pick list automatically defaulting to "null" for a column in the contact info. I am picking a value in the list and when the value is chosen it just comes up as null. Anyone else have this issue?Introducing 'thank you' templates in Zoho Campaigns
Hello everyone, We'd like to introduce the new set of 'thank you' templates in Zoho Campaigns. This update is a gift from us to our customers for "World Happiness Day" which was on March 20th. What's it all about? Isn't it good to thank people who had our back no matter what? Send out 'thank you' emails at the right time to your customers. Happy customers are bound to come back to you! Why should you try it? Customer satisfaction is the success formula for all businesses. Acknowledge yourNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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