Cannot send test email
I click "Preview and Test". I enter one email address (my own). I can get no further than this. When I click "Send Test Email" nothing at all happens. It does look like something is loading at the top of the screen as there is this orange bar that appears to be inching across the screen but it's moving extremely slow...if at all. HelpEmail formatting is different when sent out as a test email
When I am editing my email campaign, I included social widgets such as Facebook, Instagram, LinkedIn, and Twitter at the bottom of my email. However, when I send the draft as a test email, I only see the Facebook social widget and the alignment for that section is messed up. How do I fix this?Adding custom name
Im trying to add custome name to emails ill send to be started with for example (Hi joe) how can i control the name (Joe) to be dynamic and changed automaticlally based on the reciver nameImporting a campaign from mailchimp into zoho campaigns
My colleague set up an html file for mail chimp, but i would like to use zoho. Can i directly import the campaign without having to redo the job?Newsletter subscribers workflow push to crm
Hi there, We once had a workflow to create leads from Zoho Campaign, more precisely from our newsletter subscribers, with Lead Source = Newsletter When I want to edit this workflow, the option lead source in the mapping fields is no more available. Should I assume that the lead source will be natively newsletter? Thanks,Tip of the week 17 - Folders, analytics, and everything favorite.
When you have a single email marketing account for an entire organization, different teams send email campaigns for different purposes and leave your account all cluttered. Now if you want to measure the outcome of your efforts, you have to keep searching for your campaigns all day. That's when folders come to your rescue, it helps you keep your Campaigns account clean. You can group campaigns, autoresponders, mailing list, or even your templates into folders to easily locate and use them wheneverCampaigns Community Meetup - Join us in Chennai and Bengaluru this August!
Hello, everyone! Zoho Campaigns has been successfully hosting some community learning events, thanks to our enthusiastic user community. We're all set to conduct our next round of Campaigns Community Meetup in Bengaluru, on August 8th, 2018, and in Chennai, on August, 9th, 2018. We're excited to meet you in person and discuss about some emerging email marketing trends and best practices. Also, we'll be telling you how Zoho Campaigns can be used for 'building your brand and driving more sales.' LookSending bi-weekly emails from Campaign to new subscribers
I want to create a series of 46 bi-weekly IT Security Tip emails to prospects. I don’t have any active email addresses yet, but want to pre-populate the first half dozen emails in the series. As I get a subscriber, they will start at the very first email in the series and continue from there. What is the best approach for accomplishing this?Autoresponder don't send e-mails
Hi, I configure 2 messages in autoresponder: One after 24h and another 3 days after. The list is filled by Zoho Flow (flow take emails from CRM to list) Has passed about 3 days and filled 27 e-mails on list but anything receive the first or the second e-mail.Tip of The Week 19 Maintaining transparency between you and your subscribers
Email Marketing is undergoing a constant transformation. With new laws periodically being implemented, most marketers tend to focus on permission-based email marketing. One of the key aspects prioritized in every set of regulations is that of transparency. In fact, regulations such as GDPR make sender information compulsory in all communication, and laws like the German Telemedia Act go a step beyond, even mentioning exactly what information needs to be carried mandatorily in all your emails. OneIntegrating CRM and campaigns
Hi , is there a way to integrate campaigns with CRM? ex: As in data: Under lead to be able to see what campaign was sent and whether it was openedCan I add recipients to a campaign after it has been sent out?
I sent out a zoho campaign to several people recently, but there were some whose email addresses I didn't have at the time. Can I add these new people to the campaign now that it has already been sent out to some others, or do I have to duplicate the campaign and send it out to those new people separately?Ask the Experts 03 - Everything you want to know about automation in Zoho Campaigns
Hello everyone, Zoho Campaigns is ready to host its third 'Ask the Experts' session. The first two sessions gave us extensive knowledge about our users' product usage and actual business requirements. This time, we've decided to focus more on the automation capabilities of Campaigns, taking into account its essentiality in different industries. We also take this as a chance to convey something important. Zoho Campaigns released its new version back in December, 2017. Since then, we've had good responsesTip of the week 20 - 'Custom Roles' and 'Access Privileges' for a flexible email marketing
Email marketing is adopted by many industries and it's the most-sought-after channel for engagement. For each organization, there are different teams that send out emails. With multiple team members handling the same email marketing account, there's a need for flexibility and a tailored means to use the product in a way that's convenient for each of them. Suppose you belong to a five-membered team, comprising of a developer, visual designer, tester, support expert, and yourself, the marketer. WhileDuration of Report Data?
Hi, Zoho! I ran my first campaign a couple of weeks ago -- it was my monthly newsletter, and I published on 6/29 (I normally publish the last workday of the month). Everything went great with the launch, so thanks on that account! I was excited to view the reporting info, and everything made sense to me. Since I sent the campaign on the Friday before a US holiday week, I wasn't really expecting to see a ton of action that first week. Unfortunately, though, I can't seem to refresh the reporting dataRemove Response from form
I have set-up a form, and it automatically had several response types added to it. I would like to remove all but one response type (I want to keep the sign-up thank you page). How is this done?Signup form customization -
In the edit form, I am not seeing any options to customize page. I would like to add the privacy policy to the form. I just see two fields email and name. None other customizations as per this link is not available. https://www.zoho.com/campaigns/newhelp/signup-forms/customization.html#Privacy_policyPage Campaigns in Facebook
Am I correct that, in order to run a Page Campaign on Facebook, you have to create a Page Tab. However, in order to create a Page Tab, you have to have 2K+ likes on your Facebook page? Therefore, unless you have 2K+ likes, you cannot run a Page Campaign. Is this correct? Why 2000 likes? Would like a little more info about this. Thanks!!remaining synchronizations for this month
Hello Zoho! I have two CRM views synchronized with Campaigns and, since a few days ago, I have notices that I have 0 synchronizations for this month, when do I have the 50 active synchronizations again?Private Lists are showing up and allowing Signups in the Update form
Lists are set to private and they're appearing in the "Public" set of lists when you go to Update. Pretty serious bug...Email "Update Profile" only points to generic form
The "Update Profile" link attached to email footers seems to only go to a common update form. I have different signup forms for each mailing list asking different questions. How do I have the Update Profile use the signup form attached to that mailing list?Email alert notification
Hi, Is it possible to set a notification email once someone downloads our documents in our email campaign? We'd like to receive a notification email saying, e.g. "Hi Catherine, X contact download the document" and is this also applicable if we're using an auto responder in Zoho Campaign? If not, is there any similar trigger that we can set for this? or any suggestion that you can advice?Base URL
I'm trying to use Contact Form 7 with Zoho Campaigns on my Wrodpress site (the Zoho Campaigns plugin and forms just don't cut it). Where can I find my base url to complete the integration?need help?
my images look good in preview, but are then skewed when sending email. Also, are image sizes "fixed" by which template is being used? Thanks You!!Tip of the week 14 - Build sender reputation with List Description
Email remains the standard channel of communication regardless of the evolution of marketing concepts. Taking into consideration a lot of email spamming and data protection laws, it's important to maintain transparency in your email marketing campaigns. Creating this element of transparency is not just to stick to these regulations but to essentially earn sender reputation and trust. Also, by meeting such simple factors, you get your subscribers to engage more with your brand. As far as email communicationAbout "Zoho Campaigns' GDPR Features"
Hi!! I find these new features really interesting. We are Zoho One users and we use all its modules (CRM, SalesIQ, Survey, CRM, etc.). We handle two lists in Campaigns: one for customers who have purchased or have an offer from us and is pending decision and another for subscribers of the Blog. All users in the first list are CRM contacts. I see that, now, we can send the consent via Zoho CRM Form and, I think it is the best way to manage our GDPR compliance. But what exactly does this mean? WhatMailto button
Hi, I am trying to create a button which will have a link to email (mailto:). In the template editor I only have the option to create a link to an url. Do you have a solution for this? Thank you!! Kind regards, AncaClean inactive subscribers from list
We send a daily email message to one of our lists. Over time the open rate has dropped very low and we are concerned it is affecting our deliverability. Is there a way to identify "inactive" subscribers (eg. people who have not opened a campaign in over 3 months) and remove them from a list?HF:ORGINFO not active
I try to import a newsletter with a custom header and footer. The unsubscribe is foreseen. And as the notice in the tool suggested me I also included the $[HF:ORGINFO]$ tag. But on import I get a notice that the merge tag $[HF:ORGINFO]$ is disabled or deleted. But I have no idea where to activated it or add it in orde for it to work. The strange thing is that yesterday the import worked like a charm.Google Analytics Tracking Code for Campaigns and Surveys
I'm using Zoho Campaigns and Survey for a bulk email which links to a survey. I set up Google Analytics by adding the integration to Zoho Campaigns and then setting up a property in Google Analytics with the URL provided by Zoho Survey (which is where the link in the Campaigns email leads to). But I'm unsure where to add the tracking code. I assume I add it in the email content somewhere and the survey content somewhere. But the provided tracking code is a script, so I'm unsure where to add it.Can you change the size that we upload to the template?
my images look good in preview, but are then skewed when sending email. Also, are image sizes "fixed" by which template is being used? Thanks You!!image+text doesn't show properly
When I selected image+text features, the overall format looks good in preview, however the arrows appears and the text format changed when reading the emails in mailbox. Is there anyway to adjust?Segments with Custom Fields - repeat signup
I have searched through the documentation and the forums and can't find the answer to this question. 1) create a list 2) setup two custom fields 3) create 2 signup forms which each have a hidden field that corresponds to one of the custom fields the intent was to flag if the user filled out form 1 and to flag if the user filled out form 2 so we could have them on the same list but see which (or both) of the two forms they have filled out - in practice the first to be filled out is saved, but theForms customization
Is it possible to customize forms with a free account? If it is, I'm having a lot of difficulty figuring out how to do this.How to find the signup form from signup forms list?
I have a website developed by someone else. The website has a zoho campaign sign up embedded in the footer. I am not finding the sign up form in the forms list. Is there anyway to identify the form from the embed code?Tell subscribers how you know them
Hi, I was wondering why the message that we added in the box under "Tell subscribers how you know them" didn't appear in our campaign. Note: [Your message will be added to the footers of all your email campaigns] >>> but I didn't see any added message when I run our test campaign. Regards, CatherineJoin us at the Campaigns Community Meetups in Mumbai and Delhi
Hi people, Here's a good news! Zoho Campaigns is ready to organize the Campaigns Community Meetup in Mumbai on 20th June, 2018, and in Delhi on 21st June, 2018. Join us to know how to "Build your brand and drive more sales using Zoho Campaigns," through a session of product presentations and key networking opportunities. On attending, you can: -> Get a better understanding of Zoho Campaigns' capabilities. -> Engage with peers from your city and build more meaningful connections. -> Interact withStorage size for attachments
What is the storage size for the attachments under the Library tab?Order of display of messages
Hello, I do not understand the hierarchy of automatons of answers. In a PLC, I created 14 messages. The first message is sent to the user's registration in the list. Then the second message is sent 10 days after, then 20 days after, etc. I added a fifteenth message that I want to send 5 days later. So I want to intercalate this new message between the first and the second current. I have set the send 5 days after joining the list, but the message is at the very top of the timeline. So I have the"NEW GDPR" in EU. Add contacts to Do Not Mail via theCampaigns API
This is very very important to us and for any customer who has Zoho as platform. We need to add contacts in "DO NOT MAIL" via Campaigns API for each future request of any person. Remove them for the any list of subscribers it is not enough because it's a possible problem in the further, and do this manually (add in Do Not Mail) it's really dissapoiment. In this topic https://help.zoho.com/portal/community/topic/is-it-possible-to-add-contacts-to-do-not-mail-via-the-campaigns-api you received theNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Most Discussed Topics
Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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