zoho campaign not working (new version)
i selected the new version option (by mistake ) and cannot even edit the email for a workflow. how do i revert back, i am losing my patience with the zoho crm/campaign complexity and lack of working functions. [Pay As You Go - how does it work?
I'm trying to understand how this works. If you receive all the same benefits as the forever free plan, is the credits used for emails in excess of 12000? Or are you paying for the emails starting from the first one? If you also receive access to ZOHO Social...are your credits used to pay for posts? Which level plan are you given access to under pay as you go campaigns? Many Thanks NatashaThe all-new Zoho Campaigns is here!
Time for some great news! Zoho Campaigns has become better than ever with its new version that has both style and substance in spades. We, the team behind Zoho Campaigns, wanted our customers to realize the best of their email marketing efforts and achieve greater results. With the latest updates, get ready for an easy and enjoyable campaigning experience. The multitude of triggers, simple-to-use tools, and preference settings make it possible for you to finish your key tasks quickly and save upSending campaigns to contacts filtered by account data
Hi We want to send campaigns to contacts based on fields in accounts in CRM. For example, we want to send campaigns to contacts based on account type - which might be prospect, customer, partner, lost customer, etc. My marketing team inform me that they can only send campaigns to contacts using views - and that the views cannot support filtering by account data. This has resulted in a work-around of trying to replicate account data at the contact level - which results in inconsistent data, manualContactos ignorados
Buenas tardes Al cargar contactos, hay direcciones que no carga, estas son las comenzadas con administración @, administrador @ e info @. Varios de clientes clientes estas direcciones para que nos contactemos con ellos. Como se puede hacer para que me permita cargarlas. GraciasIs it possible to add a link and an image to a social campaign?
When I set up an image campaign it does not seem to let me post a link in the description or hyperlink the image.An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem.
facing this problem when i trying to set campaign , please help meView Calendar of Email Campaigns
I have several emails scheduled and I would like to see them on a calendar. (I'm a visual person) Where can I locate a calendar of my scheduled email campaigns?list cleaning service for campaign
Hi, can anyone suggest me any cleaning service that is already sinc with Zoho?Porcentaje de rechazos
Buenas tardes Mi empresa quiere incorporar a las listas de contactos que tenemos actualmente direcciones de mail de prospectos que nos han consultado pero que son viejos, es decir, son de hace mas de 3 años con lo cual no sabemos si sirven todavía. Mi consulta es, que porcentaje de rechazo (devoluciones, quejas) es permitido como máximo para que no nos bloqueen la cuenta. Así evaluamos si nos es conveniente o no cargarlas. GraciasNew UI
When is Zoho Campaigns User Interface going to be updated? The email builder is ancient and far from the builder we get in Zoho CRM, are there any updates to bring Campaigns in line with other products getting major upgrades?Zoho Campaign
Hi I am trying to send my campaign out to my contacts but in the personalisation, at the beginning of my email the system does not get the contact name HiFNAMESmart Series Delay Button
Hello, The delay buttons does not appear on the autoresponder smart series. What am i doing wrong? ThanksNeed to delete campaings account
Any way to only close my campaigns account? I want to keep my CRMHow do I get workflow emails to sync with Zoho CRM?
I would like for the workflow emails that we have set up to sync with the contacts in Zoho CRM much the same way that Campaigns sync. If I send a campaign, I can see the activity in CRM but with the workflow emails, I cannot. Is this possible?New Campaigns Error
I am trying to use the new campaigns but I keep getting an error that says I'm over the 300,000 character limit but I'm way under that. Suggestions? Thanks. JoeyNumber of times a mailer is opened
What does it mean when a recipient of a mailer is shown to have opened it "12 times" (for example)? Are they forwarding it off to others? Or are they literally opening the mailer "12 times"?Zoho Campaigns New Features
I've recently viewed a webinar from the Zoho CRM resources page on Zoho CRM and Zoho Campaigns Integration. I believe it was recorded in August 2017 by Taylor Backman? In the webinar he references "major" updates coming to Zoho Campaigns, at about the 14 minute mark. Have these changes been implemented yet? I've been following along in the Announcements section but have not seen anything regarding this? Thanks!Getting CRM to Sync with Campaings
We use Zoho CRM in our company and I am trying to get it to sync properly with Campaigns, but not having luck. We have Accounts set up with fields. We sell several brands / products. For each account, we use a pick list to determine if an account is a dealer (currently buying) or a target (not buying yet) for a brand / product. It's a simple pick list. I want to be able to create a List (in Campaigns that we send emails to) that includes Dealers for a product or another list for Targets for a product.Unable to view Campaign reports of other user campaign
Hi, Love the new design, great job! We have an issue with not being able to view bounce reports from one user in Zoho Campaigns to another user. We are both administrators of the Zoho Campaign module, but I am not able to see the report of another user campaign. Is there any setup that we have not followed? Can you help/advice on this matter?CRM email list
I use to be able to take people off of the CRM email list when I moved them to the list I want them on. Now it tells me "You cannot edit others mailing list(s)1 due to insufficient privilege." I have admin privileges. Is there a way to fix this?Cantidad de mails que se pueden cargar
Hemos contratado el servicio por 50.000 direcciones de correos. Hemos cargado 32500 direcciones, razón por la cual nos quedamos por cargar este mes 17500. Al cabo de unos días de enviar campañas pasamos a tener 31000 (ya que filtro). Mi consulta es, puedo cargar 19000 o solo puedo cargar 17500 aunque no llegue a ser 50000. - Por otro lado, las direcciones que fueron sacadas de la lista por queja ¿Se puede volver a agregar o queda registrada en un historial? - Y por último, si una persona en particular,No suben las imagenes html
Saludos Estoy teniendo conflicto con los archivos html en zoho Al momento de subir el flyer en ingles, no hubo problema alguno, imagenes y texto se subio con total normalidad, pero al momento de realizar el ingreso del flyer en espanol, se genera el problema, se queda cargando, pero no cultima el proceso y solo sube el texto, mas no las imagenes, Volvi a crear el flyer desde cero, imaginando que era un conflcto con el codigo, pero sucedio lo mismo, asi que copie el codigo desl formato ingkes reemplazandoUnusual small amount of bounced emails in a campaign
We have a recent campaign out, with a target of quite a number of email addresses. We have 0 bounced so far, and wonder how long it usually takes before Zoho Campaigns report a "bounce". It seems unusual that we have 0 bounced. We have had another campaign previously, and had only 1 bounce. We know however on some of the emails that the person has left the company we are trying to send the email to, so it sounds strange that the bounce list is so small. Any advice/comments you can share with us?CRM contacts not in contacts
I have several contacts that are not being synchronized from the CRM to the campaign module. The contacts are in the view to by synchronized and were not recently created.Vodafone email shutdown in New Zealand
Hello, As of November 30, 2017, Vodafone shut down their email services in New Zealand. Users with a hosted domain will not be impacted. What should you do? Since the service is shut down, any emails sent to the Vodafone addresses listed below may bounce back, and there is a chance some of them will become spam traps as well. If you are sending emails to addresses under these domains, please update your mailing list as soon as possible. You can update subscriber email addresses for those who giveAny updates to campaigns coming?
Dear Zoho, I think you are producing the best CRM and tools around. I like your new interfaces for everything so much more than the old, boring styles you had. I use your entire suite of products, and I am genuinely happy with everything I touch. I help other people who need help setting up zoho or learning how to use it. You guys consistently hit a grand slam every single time. I even read your blog regularly, just to keep up with all the new stuff you are doing. But what about Marketing Automation/Campaigns?I cant Pause or edit my campaign
Hi, why i cant pause or edit my campaign?No synchronisation
Good afternoon, I have a daily synchronization scheduled but no new contacts are imported. Also, when I do a manual synchronization, the contacts are not synchronized. The users for campaigns and CRM are the same. ThanksZoho Campaigns Down
It appears Zoho Campaigns is down? When will this be fixed?Waiting on CRM Sync
Dear Zoho Team, We've been waiting for a CRM List to sync with campaigns for half an hour or so. It's set to Fetch data once. How long until it syncs? Kind regards,Updated 'Roles and Privileges' in Zoho Campaigns
Here's some good news! We're excited to announce the updated Roles and Privileges—the permission-based user settings, in your very own Zoho Campaigns account. By far, we've catered to different organizations, each with eclectic teams, and we've understood the importance of providing a flexible access to accounts. This all-new feature will help each user of a team handle the same Zoho Campaigns account in a way that's relevant for them. Okay! So what can the updated 'Roles and Privileges' do forURGENT campaign needs review approval
Dear ZOHO campaign, I submitted a campaign for a review, have been waiting for over an hour, and have had no reply from Support. We have sent multiple campaigns, and I do not know why this is an issue now. This campaign MUST go out at 6am PST, and I would like to not have to stay up all night waiting for approval. ' Thanks, ErinUnusual number of bounced emails
Hi, My monthly email campaigns traditionally have around 4-5 bounces per month. My most recent campaign had an unusually large number of bounced emails - 132! It doesn't sound right to me as I know a lot of the recipients personally. How can I check if this is a mistake? Thanks.RSS campaigns are not sending
i create 2 RSS campaigns, but no one is sending, it was sending, but know is not working. Was working, until yesterday. Please if can u check it and see whats happen? thanksIs there any api for Zoho Campaigns?
I am wandering if there are any api that we can send request with email's content and address to Zoho Campaigns service or something like using smtp server?Images won't load in outlook?
I made a basic campaign and sent it to myself - my office uses Outlook. I have to download the images if I want to see them, which is the case for all outlook users, according to my boss. This is a big problem, because most of our client base uses Outlook as well, and I don't think many would be bothered to click "download". Can this be fixed, or is this just inevitable? I rang customer support and they said it can't be fixed, but I would like to be sure.How does the automation sign up work?
Hi, I am wandering how we can use the auto responder sign up for sending email to new sign up users. If a new user sign up from our website, can we use auto responder to send an welcome message to user's email address? Thanks!Unable to download image from specified URL
I'm attempting to upload an image into a template and am repeatedly getting this error: Unable to download image from specified URL Can someone look into this for me? Thanks!Why dont show the custom fields when update a profile?
Hi, im trying the update profile, but my custom fields are not showing, how can i do for show the custom field in the profile update? Thank.Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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