Cerrar cuenta Campaigns
Quiero cerrar la cuenta de Zoho Campaigns pero me dice que elimine suscriptores. Comencé a eliminar los contactos para poder cerrar la cuenta pero me dice que no tengo permitido eliminar mas. Pido por favor nos cierren la cuenta de Zoho Campaigns no así la de CRMOpens by time
Is there a way to sort a campaign's opens by most recent? After a couple days, I will get a few more opens, and I'd like to see who they are.Send Email to myself when someone signs up
Hi, I would like to receive an email when someone signs up. How is that possible? Kind regards, PascalCampaña "pendiente de revisión"
Buenas tardes Hemos creado una nueva campaña con nuestra base de clientes. Quisiéramos saber cuando la van a habilitar ya que se encuentra "pendiente de revisión" hace varias horas. Ya hemos enviado mail a support@zohocampaigns.com pero no no s han contestado todavía. Gracias GregorioCampaigns WP Plugin
Hello, I apologize if this is a duplicate, but I posted once and do not see the post topic listed in my area. I am using the WP Plugin and seem to be having a problem with the optin forms. They don't seem to be well responsive. I have tried two different ways. First by creating a Local Form in the plugin. It looks ok as I was able to custom set the width. However it is not responsive across all devices. It also does not include a captcha form. I created a form in Zoho Campaigns and integratedThe columns function does not seem to be working?
made 4 templates with the 2 columns in them. In a test email these show as 1 column. So i decided to look at a predefined email to see what's up. So i opened up business32. Here the entire background is black and if i mail it to myself it also has the same problem! Both columns turn into 1. See screenshots. Please help.Multiple emails separated by a set time
Dears, Greetings! We need to send multiple emails spreated by a set of times, so what type of autoresponder should we choose? Below attachment of screenshot of autoresponder available in Zoho Campaign, We have tried all of them and nothing works for us, we are moving from Infusionsoft to Zoho Campaign and in Infusionsoft the process is very easy! as you can see from attachment the screenshot from one of our campaigns in Infusionsoft, We need to send in one campaign/autoresponder multiple emails separatedTip of the week 02 - A perfect start for your welcome series
Almost every email marketer strives to achieve the best-possible engagement with all their subscribers, the new entrants being even special. Only when you begin the journey on the right note can you take your subscribers forward till the final stage of conversion. What better way to embark on your nurturing process than with a set of welcome messages! A welcome series gives the perfect head start to your email engagement and makes sure that your subscribers are kept informed about your brand. Obviously,Aggregate email campaign reports
I sent a long time meticulously pulling up every campaign report, exporting the data, putting it into a single spreadsheet, for an analysis. I could not find any way to view aggregate results, and support said there was none. This seems to be an amazing oversight. When evaluating my email effectiveness, I would ike to see the opens, clicks, etc. across six months of campaigns, not for a single send to a few segments. We have campaigns going out left and right, there's a ton of great data there. IHow do I download my campaign email?
Need to download or save my campaign to share with a collaborator. How can i do this?Custom picture resize
Hi. When i add a picture to project, i can use only fixed sizes that can be accessed. Banner, Fit, Small, Medium and Original. Where i can set custom picture size(not resolution)?How to reinvaite user?
I invited a new user. The user registered, but he created a NEW account, not in my organization. As a result, in all services he is in the organization, except this. Deleting and adding invites does not give anything. In the account of the user in the settings, too, there is no possibility to delete or change anything. How to add a user with existed email to the same organization? I see before "There are possibilities where the user might have created a new Zoho Campaigns account instead of joiningHow do I use an image in my library in a campaign
Hi, I added images to our image library but don't see an option to insert them into the the content? How do I accomplish this?Clicking link inside email action
Can I know if someone clicked on a link in my email how to trigger that to send automatically another emailCampaign with timer
Does anyone know how to create a campaign with multiple emails inside it but separated by a set period of time... for example, I want to send the first email today and the second email after three days and so forthTip of the week 01 - Importance of mobile CTAs
Marketers of this generation are completely in-the-know of the fact that mobile devices are governing the performances of their email campaigns. A sizeable section of your audience opens your emails on their mobile phones and this trend can’t be ignored. While ‘Responsive Templates’ cater largely to engage the mobile audience, your email call-to-action (CTA) is the one that determines conversions. So definitely, everything from the design to the placement of these CTAs shouldn’t be overlooked.When adding a new synch I get this "Oops! This key is no longer valid. Please enter a valid one"
I've tried to reset the key with no success. Ideas? Thanks, ToddView subscribers not working?
Hello - I'm the admin for our Campaigns module, but when I try to do some list management and search for a subscriber to delete them, I get an error message that I don't have privileges to view subscribers. Is that a limitation of the free edition, or is there something else going on? Thanks!Moving Contacts Automatically Into Lists
I am trying to set up an Email Campaign for my client and I am struggling with two thing How can I suppress a lead from a campaign once they complete a form? I need to move them out of original list or segment automatically in real time. I looked into the integration with Zoho forms and I do not see that functionality. I also do not see an option for suppressing a list from a send. How can I add lead owner info to signature in email? I see you support customized sending email based on CRM but I doHow to segment contacts via a leed title
Hi I have synced the Zoho crm to the campaigns and now would like to be able to filter the customers by a word that would have appeared in the title of the job we did for them, but not necessarily in the contact information. Is there a way of getting a list of customers/ jobs in either zoho crm or campaigns? So for example i want to find all customers that we have ever done commercial work for and email them. The word commercial would appear in the title of the leed can someone help me in explainingHave problems with total number of contacts used in Campaigns
Hello, we started using Zoho Campaigns recently. We have Zoho CRM paid version with 5 users, etc. We want to be able to synchronize our contacts and leads. We expect the total number of contacts plus leads to reach about 10000 in the near future. We started with the free version of Campaigns. After a few failed attempt of fully understanding how contacts are counted for, we ended up with close to 2000 subscribers. After deleting all of them realized that the counter stayed around 2000. We movedDKIM verification not working
Hi, I have update my domain SPF/DKIM dns settings and yet, the verification does not seem to work not sure what else to do to fix this?subscribers
Every time I tried to import my list from excel it said the had been ignored. and it is an invalid pattern. How can I fix it? Or how can I check a valid pattern?Questions about the new version of Campaigns
Hi Everyone and especially to the Zoho Campaigns team, I participated in a webinar today on the new features and it has left me with a few questions and doubts. What exactly is the difference between auto-responders and workflows. It seems that they are very similar and the fact that there are more of them is leaving me even more confused. I tried searching the help menu for "automation" but the things that came back really were not relevant. There is an ability to use webhooks to manage lists andSign-up form - push to Zoho CRM not working
Hello, I have created a sign-up form in Zoho Campaigns and under 'automations' have set it up that it pushes the Lead to my Zoho CRM. However, when I tested the form, the contact does not appear in Zoho CRM and I don't understand what I'm doing wrong. Thanksweb assistant?
I see a line for web assistant enabled at the bottom of my report. There is not a help section on this item. Can someone explain or point me in the right way.BUG : Edit a campaign
Good morning, I can't edit my campaigns. When I try to do it, I have a white screen. Do some of you have this issue too ? I hope it will be fixed soon. Santhosh told be he was on it, hopefully !Problem with CRM -- CAMPAIGN sync
Hello, I have a problem with the sync CRM --> Campaign : I have created a view on CRM that I have sync on campaign. Although the sync criterias are good (weekly etc.) my list on campaign doesn't respect the criteria of my view on CRM. What can I do ? Thank you very much for your help, Luciehow to revert to old version of campaign
revert to old version of campaign, updated and things are really badCannot add user
I am trying to add this email as a user an I receive this message . . . You are already using this email address as one of your sender address.zoho campaign not working (new version)
i selected the new version option (by mistake ) and cannot even edit the email for a workflow. how do i revert back, i am losing my patience with the zoho crm/campaign complexity and lack of working functions. [Pay As You Go - how does it work?
I'm trying to understand how this works. If you receive all the same benefits as the forever free plan, is the credits used for emails in excess of 12000? Or are you paying for the emails starting from the first one? If you also receive access to ZOHO Social...are your credits used to pay for posts? Which level plan are you given access to under pay as you go campaigns? Many Thanks NatashaThe all-new Zoho Campaigns is here!
Time for some great news! Zoho Campaigns has become better than ever with its new version that has both style and substance in spades. We, the team behind Zoho Campaigns, wanted our customers to realize the best of their email marketing efforts and achieve greater results. With the latest updates, get ready for an easy and enjoyable campaigning experience. The multitude of triggers, simple-to-use tools, and preference settings make it possible for you to finish your key tasks quickly and save upSending campaigns to contacts filtered by account data
Hi We want to send campaigns to contacts based on fields in accounts in CRM. For example, we want to send campaigns to contacts based on account type - which might be prospect, customer, partner, lost customer, etc. My marketing team inform me that they can only send campaigns to contacts using views - and that the views cannot support filtering by account data. This has resulted in a work-around of trying to replicate account data at the contact level - which results in inconsistent data, manualContactos ignorados
Buenas tardes Al cargar contactos, hay direcciones que no carga, estas son las comenzadas con administración @, administrador @ e info @. Varios de clientes clientes estas direcciones para que nos contactemos con ellos. Como se puede hacer para que me permita cargarlas. GraciasIs it possible to add a link and an image to a social campaign?
When I set up an image campaign it does not seem to let me post a link in the description or hyperlink the image.An internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem.
facing this problem when i trying to set campaign , please help meView Calendar of Email Campaigns
I have several emails scheduled and I would like to see them on a calendar. (I'm a visual person) Where can I locate a calendar of my scheduled email campaigns?list cleaning service for campaign
Hi, can anyone suggest me any cleaning service that is already sinc with Zoho?Porcentaje de rechazos
Buenas tardes Mi empresa quiere incorporar a las listas de contactos que tenemos actualmente direcciones de mail de prospectos que nos han consultado pero que son viejos, es decir, son de hace mas de 3 años con lo cual no sabemos si sirven todavía. Mi consulta es, que porcentaje de rechazo (devoluciones, quejas) es permitido como máximo para que no nos bloqueen la cuenta. Así evaluamos si nos es conveniente o no cargarlas. GraciasNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Most Discussed Topics
Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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