Translate Update Profile
How can i translate the update profile page?
Add User, but cant see any campaign
I just add a new user for help me to create campaigns, but he cant see any of my campaigns or lists, I change his user to admin, but is not working too, how can i add a user for he can see the campaigns? Thanks.
Converted leads not being unsubscribed
I have noticed that the last few converted leads have not been unsubscribed from my contact list when synced. I have checked the fetch details, and nothing has been changed.
Cant create more them 25 Custom Fields but im only have 18
The free version dont let me create more them 25 custom fields, that the message i got, but im only have 18 fields custom fields. Why i cant create more? i just need 5 more. Thanks.
I can't edit the sign up thank you page and email confirmation
Hello, I have checked the guidelines but can't find how I should proceed to edit the sign up thank you page and email confirmation. It's in English and I would like to translate it in French. Thanks for your help! Aurélie
need solution for regular email campaign
hi! need solution for regular email campaign 1) there is about 48 emails in year 2) each email assigned to specific date 3) emails dates are specific only to such emails, and not to subscribers dates 4) emails in campaign need to be repeated every year (01 dec 16, 01 dec 17, 01 dec 18, 01 dec 19, ....) example of emails in campaign: email1 - 01 dec email2 - 10 dec email3 - 15 dec email4 - 25 dec email5 - 02 jan email5 - 11 jan email6 - 16 jan email7 - 26 jan and so on... (4 emails in every month)
Sync CRM to Campaigns
Hello, How is possible have more than 4000 contacts at CRM and then, when I make the sync to campaigns of all contacts, the zoho only sync 2100 contacts to campaign? Where are the others? Whats happen? They are more than 1900 contacts missing. Can you help me please? Thanks
Which is better, creating a webform in CRM or in Zoho Campaigns? What are the key concerns? Is either way preferable for engaging leads?
I’m very new to ZOHO, so if this question seems simplistic, sorry. But after watching videos and reading ZOHO literature, they seem to mention both ways with equal frequency, but never with an explanation as to the benifits or desirability of either one over the other. Any help would be appreciated.
Which ZCampaign function would accomplish the following:
I get a call from someone with interest in my product, I add them as a Lead into my ZCRM, and I call them, We talk, I determine they're not quite ready to buy, but I want to stay in touch, so I check a checkbox or pick an item from a pick list on their ZCRM Lead record to add them to start a follow-up campaign, because I want to send a series of emails to increase their interest - a 1st template in one week, a 2nd template two weeks after the 1st, a 3rd template 4 weeks after the 2nd, Every week
How can i change a ZSC key on an integration account ?
Hello How can i change or delete an integration account ? See my screen capture below. Thank you
best practices to trigger Trigger pre-defined emails with zoho campaigner and or mailchimp
best practices to trigger Trigger pre-defined emails with zoho campaigner and or mailchimp and or active campaigns.
???
Campaign is under review. Please wait... If it has been a long time since you sent your campaign for review, please contact us by emailing support@zohocampaigns.com This is a very annoying screen when I see this. I did try to send the mail to the customers amost 3-4 hours ago? What is the problem that still ''Campaign is under Review. Please wai''!?? This kind of delays are not acceptable. I am sorry but you are very bad at e-mail campaigns!
Email formatting is differs with email platforms (Gmail, Outlook, Apple Mail, Mobile)
The preview of the email looks fine, but when it is sent to different platforms, the some font sizes change. Also, on mobile the email, which is supposed to have 2 columns, condenses into one column. We would like the email to look uniform on all platforms. How do we fix this issue?
Have to ability to link a several campaigns from Zoho Campagns to another campaign in Zoho CRM?
As long as companies make multi channel campaigns (email, marketing, adwords) wouldn´t be logical to record that campaigns from Zoho Campaigns or Adwords are realated to a specific Zoho CRM campaign? Thanks in advence
Email campaign - Images slow to load
Hi Zoho, I have created an email campaign using the template creator and inserted a few images with a size of less than 1MB. However when testing the email, the images are very slow to load, even using a good Internet connection. Is that a problem of size? How to solve that? Thanks
Default Mail Text Header
Hi Everyone, I would like to change the default header “Can’t read or see email? View this message in a browser” seen below the subject in the inbox mail preview, I followed this topic where the header advice was made, but after doing it, I couldn`t get it. Hope you can help thanks in advance. Regards, Federico Mejía
Another week another Horrible Service example of Zoho... this is going to be my blog now I guess
It's time to send out Thanks Giving notes using Campaign. To that, we only send out one email every couple of months to cour customers. After waiting 24 hours, the campaign is still not reviewed. And all of a sudden we get an email from Zoho that our account is on hold. Claiming we have not responded int the past to their Abuse email. That is an absolutely bogus claim. So a call was placed in their office. After the usual run-around, there is no-one to take a call, and we are waiting for a callback.
Campaign Email Display On Mobile Devices Distorted
I've noticed that the campaign email I designed and sent as a test was distorted when viewed on a mobile device. Is there a setting to prevent that that I have missed? Thanks, Sarah
New Interface for Zoho Campaigns??
Will the interface for Campaigns be updated like CRM? I love how CRM looks with the new updates, now Campaigns needs to catch up!
Email Clicked Notification
Hi, Is there a way to create a segment for an autoresponder based on email clicked. E.g. they download the file Then, we can receive a notification email that these certain contacts download the file. Hoping for your reply soon. Thank you
How to set up so reply makes new Deal linked to past customer contact?
We are re-marketing to existing contacts. How do I set up a link in the email that will create a new deal and link it to the contact when they respond by clicking the link ( button ) in the email?
Social Media Icons and links
I am trying to add social media icons (and related links) to my template but cannot resize them to make them all the same size. Is there an easy way to do so? Or are there standard icons available somewhere? Thank you
Responsive Email for landscape mode
Is there a way for an e-blast to resize on a mobile device for landscape mode. I see it resizes on my mobile for portrait mode. Please let me know. Thank you, Jeremy
How to add static Footer image
We wish to add a static footer image to our template so that it appears in all campaigns and cannot be deleted. Can you provide the steps in achieving this . Thanks,
Undelivered Mail Returned to Sender
Hi, one of my user is unable to send messages. He is getting message he cannot send.This is too much annoying to get this messages everyday. For better understanding see bellow This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. invoices@suisat.com, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (marc-antoine.baumgartner@suisat.com:blocked,nikola.milasevic@suisat.com:blocked,technical@suisat.com:blocked,invoices...)
Personalised Answer to Subscribe
I need to personalize the Unsubscribe message and Subscribe Message for 1 email campaign. I need to do the message in 2 languages Is this possible? Thanks Daniel
Adjust the size of an inline image
Hi, I am creating my own email template using the email builder. I would like to insert an inline image with a link. However, each time I insert the image, it appears very large and I can't seem to be able to adjust the size. Can you help with that? Thanks
Enabling group email addresses
Hi there Many of our contacts are self-employed one man bands who use info@ email addresses. Is there any way we can get them added to our mailing list? Many thanks Janet
Controlling lists that are shown on Update Profile '$[LI:UPDATEPROFILE]$' page
Hi there, I am wondering if it is possible to only have certain emails lists show on the Update Profile ( $[LI:UPDATEPROFILE]$) page rather than all lists inside Campaigns showing? Thanks, James
Auto ZOHO Email sent to a Cold List
Hello, 2 or 3 years ago, I had an issue with a RANDOM email that zoho sent to my list that said, "Please update your profile" . Its an email that is NOT initiated by me, and is periodically sent by ZOHO to MY CUSTOMER list. DO you still have this system of any kind in place? If yes its sent, what is the interval? Thx
300000 character limit?
I am trying to save a regular email campaign with a template I previously created. I am unable to save it because of a 300000 character limit? My campaign's text has about 100 words. Why can't I save it?
How to edit text after approval
Maybe I don't see the forest for all the trees, but can't for the life of me find how to open a message for editing the message text after it has gone for approval. Please help, anybody. Thanks. Elling
Impact of Terra.es shut down
Hello, A while back, Terra.es closed all their accounts and instructed their users to migrate to Terra.com. You may still have many inactive Terra.es email accounts in your lists. What should you do? Since the service is shut down, any emails sent to these addresses will bounce back, and there is a chance of terra.es addresses turning into spam traps too. If you send emails to such accounts, it can potentially affect your domain reputation. We recommend that you remove such email addresses from your
Can't edit a campaign
Hello, I have created a campaign, but now I can't edit then content. I see the preview version in html (step 2 - the content), but when I click "Edit Content", it doesn't load the content, it is empty. I have tried to clone the campaign but it doesn't work, and the campaign can't be cloned. What is happening?, Can I recover it? Thanks in advance. I can see the content at step 2 but after I can't edit the content
Settings - Signup Pages and Emails vs Subscribers - Manage Lists - Pages and Emails
Hello, I have configured the different options in Settings Signup Pages and Emails, but when a list is created, are these modifications not inherited in the list? Do we have to reconfigure each list one by one? Thanks and regards
How to avoid the additional parameters when create links in a newsletter
Hello, We've got a problem when we edit a newsletter that contains links pointing to friendly urls. Once the newsletter has been sent Zoho campaings adds extra parameters to these links and, as a result, the links stop working. How we can avoid the addition of extra parameters to the links? Thank you in advance.
Fonts are changing sizes and look differently on mobile (Gmail) and Outlook (Web)
Is anybody having a problem where the text appears a different size on mobile devices than on Outlook? I finally got the email to display properly on PC's and then went on to do a final test on mobile before sending only to discover that half of the text is randomly in a bigger font. This is highly annoying as the email was ready to go, and now I have to go and fiddle around with it so that it will display correctly on mobile. This isn't caused by copy and paste as this seems to happen no matter
Road Runner (Time Warner Cable) stops Feedback Loop service
Hello, It looks like RR (Time Warner Cable) has stopped Feedback Loop service. This means that Feedback Loop data will not be sent from Roadrunner's service to email senders in the future. What is Feedback Loop Service? Whenever an email recipient marks an email as spam, their ESP/ISP notifies the sender (in this case, Zoho Campaigns). Our system then automatically moves that specific email address to the Do-Not-Mail registry. What should you do? Now that RR is no longer offering the Feedback Loop service,
Cannot have zoho campaign connected to zoho crm. Please help
I tried to integrate Zoho Campaigns to Zoho CRM so that I can access Zoho Campaigns inside Zoho CRM. However, when I check my Zoho CRM, it does not seem like the two apps are connected. When I check my Zoho Campaigns I see this Shouldn't the account email be my email (which I used to log in the CRM)? I never have the email shown in the screenshot I tried to add another account with the leo@steammedical.com and the ZSC key but the system error "the email already used". What can i do now? I want to
What is the Best Practice for setting up Drip Marketing Campaigns?? CRM versus Campaigns etc...
Hello, I am a longtime Zoho CRM user and small business owner. I have and do use other Zoho apps like Social, Sales IQ, Campaigns, Creator Books and more. I now have Zoho One so I have the complete package. My current problem is the following: I need/want to set up a Drip Marketing Campaign to follow up with leads. We sell English language courses to both individuals (B2C) and companies (B2B), so I probably will need at least 2 different campaigns for this. Right now all my leads are funneled into
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