Campaign sending privilege by segment or by list
Is there a way to allow a specific users to only send a campaign to one/some mailing list(s) or segment(s)? In our association project, we'll have a few thousand subscribers, with "clubs" based on geography (e.g., "Seattle," "Bay Area") and interests (e.g., "High tech," "wine tasting"). We're concerned about letting the leader of the wine club have access to all lists and segments, possibly sending by mistake to the wrong crowd, or even editing subscribers from other clubs. Ideally, we would eitherNew subscriber sequence... also send to current... set up for future
Hi. We have our list started and we're growing it. When we started it, we didn't have a welcome sequence in place (we just got it going). Now, I want to do the following, but I'm not sure how to set this up, even after reading through the autoresponder section in the user guide. Please advise. 1. New subscriber sequence: When someone is added to the list (whether by form, spreadsheet upload, etc.), I want them to receive: a. Welcome email immediately b. Email sequence set up in advance (about 20Clone Option Not Working
I choose to clone so I won't have to start from scratch with my masthead and other carry-over data. I delete and replace the text and images with my new content. Thank God, I do a test send because I find it's still sending out the newsletter I cloned. Can you explain this?Email format in Campaign emails goes completely wrong when sent
Email's received by contacts formatting is not the same as the test email I sent to myself. When is the email design software going to work properly?Text set to justified is coming out as left aligned on test email
We have a paragraph of the set to justified on a campaign but it is coming out as left aligned on test email ? Any ideas?How to get the campaingns key?
Reading the documentations of the API, I see that is necessary have the campaign key, but I don't see how can I get it. For example to get the campaign details we need to do the request: https://campaigns.zoho.com/api/getcampaigndetails?authtoken=[API Authentication Token]&scope=CampaignsAPI&campaignkey=[campaignkey] I have the API Authentication Token but I don`t see how to generate the campaignkeyUserName you entered is already exist
I am trying to integrate Zoho Campaigns with Zoho CRM. I used a different email address when I set up Zoho CRM, but I have changed this to the current email address. I can see the old emails when I select integrations on Zoho Campaigns, but when I try to add my new email address with the ZSC, I get the message 'UserName you entered is already exist' even though the email address is not displayed. How can I integrate Zoho Campaigns with Zoho CRM?Map information Excel-Zoho campaigns - importing new contacts
Hi Everyone, Importing new contacts, means you have to map all the information from excel into Zoho-campaigns. However, not all fields in excel can be uploaded or matched in Zoho-Campaigns. An example: the excel sheet contains all info concerning "opt-in" or "confirmed time" Unfortunately these fields aren't visible in Zoho-campaings. The result: I can't see instantly who is opted-in or opted-out for example. It is not possible to map all information. Is there a way to make all hidden fields visibleCannot add user to Zoho Campaigns
I tried to add a user "andrew@recordlion.com" to Zoho Campaigns, but they now seem to have their own organization. I need this user to part of our original organization. I'd like to simply add a new user to the RecordLion organization that is being used. Please help, Chris CaplingerEmail Workflows
Hello, I am currently trying out Zoho Campaigns as a mail marketing solution. Im trying to make a simple workflow, for exemple: Send email A to a list - » If the contact didn't open the email then recieves Email B -» if contact didn't open them email B then recieves email C Who can i do this? also with "if contact didn't clicked on email" ThanksBest way to do a "your company" merge tag in Campaigns
Hello! I want to be able to pull company information from my leads. This is what I have set up so far... $[UD:COMPANY|your agency|]$ ...but in the mails I'm sending to myself, it's only showing "your agency" not the company name associated with those email addresses. Can you only use merge tags for Contacts, not Leads?New version?
Hi there - I heard talk at Zoholics earlier in the year of a new version of Campaigns being developed and released, with much improved design capabilities. Is there any update on when this is likely to be released? Thanks SamEmail Cancelled?
Dear Support, I had an A/B test campaign scheduled to send last Thursday (10/26/17) at 11:30 AM. The email was approved promptly and sent the A/B test for subject lines at 11:30. HOWEVER, the email was then CANCELLED with no explanation as to why? Please let me know what could have caused this cancellation and how I need to go about fixing the issue so it does not happen again in the future. This is an urgent matter, as we need to resend the communication to our list today, but do not want anotherUser Segmentation for customized emails
Hi, How can I do segmentation for a website? Eg: 1. A user who has visited our website, but didn't sign up 2. a user has signed up but not using our product and 3. a user who is using our product but not a paying customer So that I can customize the email to users. Can anyone help me? Regards, RaviDelete Zoho Campaigns account
Hi, Please delete my Zoho Campaigns account. I wish to keep Zoho CRM, BOOKS and Project. Regards PhilipDelete only campaigns account
Hello, I need to cancel my zoho Campaigns account, and maintain crm account. Can you help me? Thank youHow to convert word.doc 2003 to excel.xls 2003 .csv ????
How to convert word.doc 2003 to excel.xls 2003 .csv ???? So how to take a list of comma seperated email addresses in a word.doc 2003 and convert them into a format that can then be cut and pasted into an excel.xls 2003 document , and how to use the excel commans 'tanspose' and 'trim' along the way... without using a macro... ie manually...because I cant find it anywhere on the google search anymore- its all outdated or short cuts etcproblem contacts
hello why when I load my contact list without 2000 contacts do not load me all sometimes 1000 0 1200A/B campaign - uncompleted report
Hi there, I sent A/B campaign with an AB testing feature to the 348 recipiens. I've received the report that 174 emails sent (this is only 50% of my recipients). On the other hand I received communication: " Version A succeeded the test based on max unique clicks, hence was sent to the remaining 50% of recipients." That indicate the campaign was sent to all 348 recipients. But I see only the results for 50% of them My question is: where I can find the report concerns all the recipients, not onlyEmail Delivery in Spam Folder
Why did email deliver to spam folder? When I sent the test email it came to inbox.€ billing
Hi Is there a way to be billed in €'s instead of $'s when purchasing credits? BrunoIs it possible to have images reach the borders of the templates?
Good Day! I've recently started using Zoho campaigns for my email marketing and I've been testing content creation with the Zoho templates. I'm quite happy with the selection, but my only issue so far has been changing images from templates. The templates have images which can integrate itself on the borders so that there are no awkward spaces, however when i try to mimic it and change the image it seems impossible to have the images touch the borders. You can see in the image attached that thereIs it possible to edit/add the predifined fields?
In Zoho Campaign, list management, is it possible to edit and to add personalised fields in the Segment Criteria fields? We have created lists divided by countries but within those countries we would like to be able to segment for example profession and status of candidates, but those fields (the ones we need) do not appear in the Segment Criteria list. Is it possible to add them? thank youWaiting for review - What's taking so long ?
Hi, It's been now 15 hours i'm waiting for my campaign to be launched. Please help me @zoho !Error in conducting ZOHO CRM/Campaign Operations.
Hello, Real trouble in operating zoho CRM, all the emails sent are going into the Junk of respective receiver. The case is same with both CRM and Campaigns as well. Request you to please fix the bugs asap. Thank You.Mapped Title from CRM to Campaign but the Title Got Cut Off
I want to be able to create a segment from a master list of just Chief Financial Officers. In our CRM, these contacts are listed as Chief Financial Officers, Chief of Finance, VP of Finance, etc. So my hope was to do the following: 1. Map the "Title" in our CRM to a "Title" in Campaigns. 2. Segment based on "contains" "financ" However, after mapping the "Title", I noticed in Campaigns that some longer titles got truncated. So I am concerned my segment will be left with an incomplete list.huge number of bounced emails after sending campaign
Hello, I have a question. After I sent 2 campaigns last week I saw that there was a huge number of bounced contacts. ex 323 contacts in total . 84 have received and opened the email 81 contacts did not open the e mail and 158 bounced contacts. Before sending the campain I sent it for review , everyting was ok . I also sent the campagin as a test but I did not receive anything ... I found that very strange but I thought it was nothing.... I saw that I can send for example a chain campaign butZoho Campaign URL Error
I have created a campaign and it has some hyper links which link to my website pages. Zoho creates a redirection mechanism using the url 'https://zc1.maillist-manage.com/click.zc?od=11287eca9e5178&repDgs=146f34a93a653c6f&linkDgs=146f34a93a653c47'. This opens up fine most of the places but gives an error on my Android 8 Oreo gmail, chrome,CRM record marked as Email Opt Out still receiving newsletter when synched to campaigns
Hi, I have an argumentative contact on Zoho CRM who I no longer want to engage with but whose historical records I have to keep. I have created an Email Opt Out tick box in CRM some time ago and have a sync running to Campaigns for all contacts that excludes any with this box ticked. Today, I have sent my latest newsletter and to my surprise, this guy has received it and then replied. Why is he receiving my newsletter when I have the campaign and CRM linked and set up this way? Does this meanCan I delete blocked contacts?
Hi there, We have customers that are on blocked or bounced lists where we have inputted their details incorrectly. Is there any way to delete them off the system so that we can re-add them with the correct spelling.Zoho Campaign form code & Slider Revolution (Wordpress)
Hi, I'm running Wordpress (with Woocommerce) since few months. I found the Zoho Campaign forms really intuitive but it seams that it's not working with my website. As soon I copy/paste the code for my form (Generated by Zoho website), my Revolution Slider is not loading anymore. The problem seams to come from the file jquery-1.11.0.min.js, If I comment this line, my Slider is shown again, but Zoho form isn't working. Is anyone found this issue and a turn around or a fix? I really want to add theDelete campaigns account
Hi, could you please delete soporte.calidad@ventas.gruposoledad.net from campaigns so we can invite him to the right organization? Thank's in advance and regards,Synchronization question
Tiền vệ huyền thoại điển trai Brian Laudrup Brian Laudrup (sinh ngày 22 tháng 2 năm 1969) là một cầu thủ bóng đá chuyên nghiệp người chơi cuối cùng cho Ajax vào năm 2000. Ông hiện làm việc như một quả bóng đá bình luận, bình luận viên và chuyên gia phân tích trên Kanal 5 và 6'eren. Một trong nhừng tiền vệ Đan Mạch nổi tiếng với lối chơi bóng hào hoa của mình. Ông bắt đầu sự nghiệp chuyên nghiệp của mình tại Bronby vào năm 1986. Ông tiếp tục chơi cho Bayer Uerdingen (1989-1990), Bayern Munich (1990-1992),Single Spacing
I am making a regular campaign using a basic template. I am using Arial font, however, when I try to change the spacing to single-spacing, the only option I see is 1.7-2.2. Is there a way to make the spacing on my email single? Thank you for your help!Me marcan como spam pero no aparece en las quejas del resumen de datos de campaigns
Hola, tengo una pregunta, mi proveedor de correo dice que me están marcando como spam los corres del mailing pero en el resumen del informe que puedo ver en zoho campaigns, apenas hay pocas cancelaciones y el proveedor dice que muchos, muchísimos me están marcando como spam. Recomendó que pusieramos un link de unsuscribe, el cual ya aparece al final de los correos. ¿Hay manera que te reporten como spam sin que la plataforma de zoho te avise?Email List Restriction
What is the max number of mail id can be added in a mailing list?Switching from Zoho Campaigns
I belong to an organization that has used Zoho Campaign for over five years. In that time we have seen no real improvement int he product. The interface and functionality hasn't really improved. There are things that should be easy to do, that aren't. Anyone else look at the alternatives and recommend one over Zoho Campaigns? MailChimp is one ofthe obvious alternatives. Any others?lists and aytoresponders
I created a list and got the form code. I added an autoresponder and connected it to the above list. My question is if someone enters their info into the above form will they automatically be part of the autoresponder?CID Embedded Images (Inline Images)
Hello, How can I configure my email campaign to use CID embedded images (cid: ...) instead of linked images (i.e., a url to an image on a content delivery network)? Thanks.Newsletter display issue on different Email Clients
This query is regarding a campaign created on ZOHO, however the e-mailer is not showing properly on GMail & Mobile Mail Client, attached its the screenshot on the same.Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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