Facing an error - 'Duplicated email address found.'
Hi, When I tried to add Sender's /Reply to address I am facing an error like - 'Duplicated email address found.' What could be the reason for this? and what I need to do to fix this? Regards, EjazContacts Zoho Crm to Zoho Campaigns
Hi I have followed all the discussions regarding the Sync of contacts from Zoho Crm to Zoho Campaigns. I have edited the fetch, selected all data and initiated it. However once the sync is complete I am still missing the newly updated contacts on Zoho Campaigns. How do I fix this? Thanksemail layout got shrinked to 1 column in Zoho campaigns
I created and imported an email in zoho campaigns. However zoho is shrinking the layout. Why ? I have places where there are 2 columns, but the layout is shrinked to 1 column. Any idea why an how to resolve this problem.Zoho Crm of 7 users with 1 Zoho Campaign account.
I am setting up Zoho CRM for 7 users for a car dealership. Do I need 7 Zoho Campaigns as well? Is it okay to I have just 1 Zoho campaign account and integrate with 7 users?Introductory formula according to a contact's title
Hello, I would like to ask, if there is any way how to personalize a campaign according to a contact's title/salutation. My idea is to send all female contacts an email which would differ from an email sent to all male contacts just in the introductory formula: The email for female contacts shall start: Sehr geehrte Frau "Last name of a contact" ... and the email for male contacts shall start: Sehr geehrter Herr "Last name of a contact" ... then comes the rest of the text, which is common for bothWe encountered some problems while sending your campaign.
My campaign Newsletter_07Sep2017 got stopped showing the following messages 2 days back. "We encountered some problems while sending your campaign. There are still 10684 Contacts to whom you are yet to send. We apologize for the inconvenience & will resend it as soon as we are ready." Can you please let me know when will it start again? Looking forward to your reply, Ankit BhangarWe want to use our own unsubscribe branded URL instead of the zoho one in our campaigns, especially Plain Text
I cant see where we can override this with the Text only. Any ideas?Problem with sharing libraries
Hello, In our company, we need to share our libraries, but the problem is that at the beginning, we have opened our accounts separately. Could you please tell me how to link these accounts together without deleting the entire libraries? Thank you for the attention you will have to my message, Anne-Laure MozimannCannot edit reviewed campaign
I cannot update the content of a campaign that has been reviewed.Sync with Zoho CRM
Hi, every time I start the sync I get the error message" An account with this email address has already been created in your org. Please contact your org administrator for access privileges.". What is wrong? Best InkenCan I use a custom field in CRM to select in Campaigns
I have a custom field within my CRM which designates a group/sub group. I can use it as criteria to sync a list but not to produce sublists within the campaign, should I be able to see the custom field within campaigns? I cannot map it or select it in Campaigns, it is a multi select format.A/B Testing
Hi there, I would like to send out an email campaign to all the unopened contacts of my A/B test campaign. I have read that i'd have to export the contacts to a new mailing list. Could you give me some guidance on this please? I have exported the contacts and it auto-downloaded to an excel spreadsheet. What are the next steps? Do i have to recreate the email template again and then send it to the unopened? Could someone please let me know. Thanks. regards, Aliza VisramMissing link in email
We had a large mailer go out (28,000 recipients). In the email included a URL after the words "click this link:" It appears that for some the link appeared but for many there is only blank space where the field should have appeared. Has anyone experienced this or know what would cause the link to only appear in some emails?need help : template email customization
Hi there, I am working on a template email to send ot my contacts (leads + account). I want to show that it is a "normal" email with the text on the left. - and cannot find a way to do that in the customization template. (image1) It is very frustrating. I tested the "plain txt" function after choosing template. but I lose formats of my signature. (image2) Can you help me, please? Image 1: the txt is centered: I am looking to get on the left like a normal email. Image 2: txt ok but I am loosing allHow to :Customize Email Notifications - Update Profile
Hello , I want to add a merge tags from the Contact Detail Tags area of "Customize Email Notifications". Respectively add a tag with the phone number, beside contact`s email address, contact`sfirs name, contact`s last name How can I do this? Best regards ,Will a Mail Merge or Campaign Result in a Better Response Rate on a Promo Email?
Greetings: My firm uses a CRM by the name of Zoho. Our business is commercial real estate (B+B). We email listings to segmented lists (i.e. law firms, 1 to 10 employees, 10017 zip code) of potential customers. We have about 11,000 contacts in lists of various target industries. We have been using the Campaign module of Zoho which is designed for email promotions. Zoho requires that this module be used when more than 500 emails are sent. Would it improve the response rate if we don't use the CampaignHelp me to send email
Hi, I want to send about 120 emails at a specific time and a specific day. Can you please introduce me a portal for doing that? It's better to be secure and be in english Please give me a simple tutorial Please answer to my question as soon as possible TnxHTML
Can HTML images be uploaded to Zoho campaigns?Images Not Loading Again
Hi, I've just created a full email campaign without issue and I saved it and when I went to go back in and change one minor thing, all the images are half-showing and not loading This has happened before with no explanation and someone from the Zoho team had to log onto my computer to fix it. This email is due to go out tomorrow so could this please be fixed before then? Below is what all my images look like.My links aren't working. Why do you add "&socialshare=null" to my links?
Hi, I created a new campaign yesterday. And my links aren't working correctly. This is a very big problem for everyone, best. My original link: http://monitera.com/changelog/changelog_204_17082017.html Your redirect link: https://zc1.maillist-manage.com/click.zc?od=11287eca527eae&repDgs=111d174fd4c19307&linkDgs=111d174fd4c192e1 Redirected link: http://monitera.com/changelog/changelog_204_17082017.html&socialshare=nullUnopened Rates
Hi there, I am concerned about the unopened rate in regards to the email campaign I recently sent out. Whenever I add a specific colleague on to the send list - the email without a doubt, goes in to her junk mail even after authenticating our domain. I'm thinking this is the case with the recent campaign we sent out? It's the highest unopened rate we've have ever received. Is there a solution to this? Could you figure out why the unopened rate is so high? I appreciate your efforts. Many thanks. AlizaRemoving unsubscribe links from footer
I will be sending emails to my customers whom i business with on daily basis, i don't want to let these unsubscribe links appear in the footer when i send them bulk email from zoho campaigns, how can i remove these links? Hello Customer, Thank you, this is the test email. ------------------------------ ------------------------------ ---------- This email was sent by goldy+1@goldyarora.com to goldy@goldytips.info Not interested?Unsubscribe - http://zc1.maillist-manage.com/ua/optout?od=11287eca6262a4&rd=11e17fd1226905a8&sd=11e17fd1226905a1&n=11699e4c3303dedNeed to have a Zoho Campaign account deleted
Zoho Team, How can I deactivate a user account on Zoho Campaign? Need to add the user through our Zoho One account but says that she already as another account.Campaigns Expert?
I'm looking for a Zoho Campaigns expert to help troubleshoot some issues we are experiencing setting up new campaigns. Any recommendations?E-mail cannot be invited for Zoho Campaigns
Hi I have the same exact issue from this thread : https://help.zoho.com/portal/en/community/topic/can-not-add-users-in-zoho-campaigns I cannot post a reply on the thread so I created a separate topic. My e-mail is vcorbilla@gmail.com and my boss cannot send invite , it says that my e-mail is already with a different organization, I need help to remove my e-mail on that organization so my boss can re-send the invite. Thanks!Campaigns and CRM integration doesn't work correctly
I mapped related fields. But it doesn't work for multiselect custom fields. I have one more question, I can't find "sync now" button. Why should I wait next retrieval time?Delete accidental Campaigns account
Please delete my kcameron@diemlabsllc.com Campaigns account. I did not intend to click the link and now I cannot be invited to my company official Campaigns account.Embed links on uploaded photo & different buttons/fonts?
Is it possible to embed photos that are uploaded with a link on various parts of the photo? Or if not, the entire image? And are there any other button options other than the rectangle? Would be nice to know how to customize them, or upload a different button. Also, is it possible to upload fonts to use for the templates as well? Would be nice to use our company font. Thanks!delete account
One of my employees Anthony Buck created two accounts in Zoho Campaigns - Now I'm unable to integrate him into my company campaigns under Clear View Window Tinting LLC. Anthony's ID is 640346475 and my account ID: darin@clearviewtint.com 42449812 Below are the two accounts in Anthony's Campaigns - that need deleted. Thanks, Darin MartinCan Campaign be a stand alone app?
Hi, just wondering can the app campaign run by itself without CRM? Meaning, a user register or purchase a Campaign account and use it without setting up CRM first? In another word, to use campaign independently without connecting to any CRM organization.Pulling Criteria From Accounts
We are trying to create lists based on criteria that is in both the contact record and in the account record. For example, we have Industry under the account and want to create a list based on this. We have created a simple sync where the criteria is Account - Industry - Not Empty. It shows zero records. A screen shot is attached. Why isn't this working for us?Export Contacts only exports Contact Email, Opt_in, IP address & Confirmed Time
Hi. Despite trying different export formats and field selections, all of my exports only export the following fields: Contact Email, Opt_in, IP address & Confirmed Time Any ideas?How do I add merge tags like View in Browser and Unsubscribe
Hi, I tried copy pasting this code to the content $[LI:VIEWINBROWSER]$ and it just shows this text. I tried adding it as a link and the link is broken. Any suggestions? Thanks.Coupon Campaigns and Woocommerce
hello in Zoho Campaigns, there are coupon campaigns. Using woocommerce. How can my system understand which coupons are created and shared with customer? https://www.zoho.com/campaigns/help/advanced/coupon-campaign.htmlProblem with Contact Export
I'm currently trying to export a contact list from Zoho campaigns, and although some of our contacts have country information on Zoho CRM, when we export their first name, last names and country, we are unable to see the country information. Why is this, and what can be done to rectify this? Thank you!Campaña pendiente de aprobación
Estimados Zoho, Hace unas semanas atrás realicé una campaña, se envió satisfactoriamente, pero 3 días después la cancelaron y la pusieron en Draft. Mandé emails solicitando una explicación sobre lo sucedido y no tengo respuesta alguna. Ahora creé una nueva Campaña y sigue en Pendiente de Aprobación. Cuál es el problema? Por qué no puedo enviar Campañas? Quedo atento a sus comentarios y ayuda. Saludos, DanielCampaigns - Outlook Incompatibility Issues
I reported an issue today with campaigns looking very different to how it looks onscreen in the campaigns preview or editing mode to how it looks in the outlook client. I use Outlook 365 which is the subscription version and is the latest version out there, i have alerted the zoho developers via a remote session will need to check for any updates as there is much that does not match up. Gmail looks and prints fine. I sent a test to a colleague they use Outlook 2007 which has been the case for years,How can I fix the button width?
Hi, I've set up a new template. I'm having an issue with the buttons, is there a way to make sure they are all the same width? I can't find an option, is there some code I can copy? I appreciate any help... here's a screen shot - to make it neater, we would like the buttons the same width. Thank you in advance.GDPR (General Data Protection Regulation) will be effective from May 2018
Hello everyone, The upcoming GDPR (General Data Protection Regulation) will go into effect for all residents of the European Union in May 2018. The GDPR will affect every email marketer with subscribers in the EU. This law addresses the exportation of individual personal data for EU residents. According to the GDPR and current EU privacy regulations, email marketers can only send emails to double opt-in contacts. Here are the relevant GDPR regulations: Articles 4(11), 6(1)(a), 7, 8 and 9(2(a)) (RecitalsSign up button in Email
Hi I am putting together a mailing list campaign and wanted to add a sign up button to the email. When I copy the html code across it does not appear correctly in the form and does not appear at all in the preview. Any reason why?Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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