Younus Shah Stl-Not able to invite users ?
Hello, I am Younus Shah Stl. I would like to link some recipients to my campaign, But currently not able to invite them to my campaign as they are already in other campaign. Is there any way to add them in my Campaign too. Please guideMerge tags not functioning in Campaigns
I have read the instructions for inserting the First Name merge tag about 25 times and followed them to the letter. I still get $[FNAME]$ showing in my test emails. The instructions say copy and paste the merget tag you want and then click save and close. When I reopen, and send test email it still does not merge from the mailing list. Help! Need to personalize the emails so they will be received and opened!How do I download Z Campaigns customized template as a pdf?
I would like to save a copy of my Newsletter template off line. How would I do this? Thanks.delete user
Hii !! I need delete user ariana.odria@gmail.com. do not find the option to delete users or I will always have to ask you?Email Campaign Under Review
How long does it take to review an email campaign?Clarification needed on Criteria Pattern
Can anyone please clarify, 1.what is a criteria pattern? PFA screenshot. 2. What is the significance of this?. 3.What can we do by changing the criteria pattern? I couldn't find any detail in the user guide.automation doesn't trigger
Hi, I did an automation wich triggers when a new subscriber is added to a list. The sing-up form is a "zoho form" that's integrate to "zoho campaign". Right now, when a user subscribe, I can see it in the mailing list, but the automation doesn't trigger. somebody can help me?How to set up a campaign so it automatically begins sending after new contacts sign up?
We have a web-to-lead form set up on the company page, so when someone enters their info, they get entered into the CRM and synced to our Campaign contact list. How can I set up a campaign so it automatically sends out to the new contacts that come through and have not yet received an email?How to send campaign to subscribers in one list but EXCLUDE bounces
Hi Zoho- I have a Newsletter subscriber list synced to Zoho Campaigns from our company's CRM. We recently discovered that roughly 550 contacts have emails that bounced. How can I segment this list so the following campaigns send ONLY to the good contacts?Zoho mailserver IP 135.84.81.22 blacklisted by SORBS SPAM
It looks like Zoho's mailserver at 135.84.81.22 has been blacklisted by SORBS SPAM as of 3 days ago. Is there some kind of process (other than posting here on the forums) that we can go through in order to notify Zoho when this happens? I believe this particular blacklist requires the server's owner to delist it, so it's not something that I can do myself. I'll include some screenshots/links below as evidence: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a135.84.81.22&run=toolpageZoho Campaign Automation Re-ordering Messages
Hi, I created an Automation Campaign, but realized that I was missing some messages at the beginning. I created the messages, but can not figure out how to re-order them. Is this possible? Can't wait to hear back!HELP! Campaigns are coming from contact owner in CRM, not from the defined sender in Campaigns!
I have a mass email campaign going out to our CRM contact base that I created in Campaigns by setting up a sync. However, instead of each email coming from the user I have defined within the campaign, they are being sent by the contact owner in the CRM. Is this happening due to sync? Is there a button or option I need to deselect so this doesn't happen? We need these emails to come from 1 PERSON ONLY, and it should be the person we set up within the campaign. Thank you, JulieAutomation send settings
Have a mail drip campaign set up with automation that includes several messages. The first message is an "introduction" and the 2nd email is a follow-up. I have created a sync with CRM that the drip will be sent to, but I have already sent the introduction manually to a portion of my list. When I activate the new automation, will EVERYONE on the new list get the intro email? Or only people added to the list AFTER I activate the campaign? Please advise.Delete users
Hii I need delete users please cmarchena@cofide.com.pe. This is urgent Thanksautoresponder manual added contacts
We collect contatcs by request them to fill a sheet in our shop. Then we manually add the contacts to a mailing list inside campaigns. Then we set-up an autoresponder to send a sequence to this contacts but I notice that this is not working. It seems like the autoresponder work only for the subscribers from a form and not directly added. Can some one help me in this?Email Campaign Sending Very Slow
I'm fairly new to Zoho. I've just recently transferred all of my email lists to Zoho Campaigns and sent my first large email blast out this morning. The email went to 48K recipients. 5 hours later, it's at 11%. At this rate, the email will take 2 days to complete sending. Is this normal? Am I doing something wrong? I've sent smaller email out from Zoho (1K) and they've sent rather quickly, so I'm surprised at this slow rate. Please help!Questions about campaign
Hello, I'm wondering, how can we make a CTRL Z or a cancel in my last action, it is kinda frustrating when you do something and it didn't turns out the way you expected, but there is no way (or I just didn't find out) to cancel and go back to my last move. Does anyone have a solution for that? Thanks AlexisURGENT- images not totally loading in email newsletter
Hi- I am looking to get our first company newsletter out today, and in sending a few test emails, we are finding that emails are coming through differently for some people. To one, NO images whatsoever are loading. For another employee, they are receiving the email and the pictures with no problem, but the bottom-half of the email is being "clipped" short and in an uneven way. We've tried to access the emails from 3 different browsers and are experiencing the same issues. Please let me know whatBlock access to users
Hii !!! A query, how can I configure so that no user can access the "Manage Users" option? Help me !!!URGENT CONTACT SYNCS REQUIRED
Hi there, I urgently need to sync some contacts - I had scheduled these for this morning but for some reason they have been delayed. You will see that TAURANGA EDM and HAWKES BAY EDM need to be synced. My account is: : info@indianink.co.nz USER ID: 41829347 Please could you urgently sync these Many thanksCampaign do not get the recipients
I created numerous email campaigns and sent them to my clients. Out of 300 e-mail addresses only some 30-50 get them regularly, although campaigns were marked as delivered in Zoho Campaigns; Even on my address maryana.pokhylko@artoftravel.com.ua I get only test variant. What is wrong? How do we avoid this in the future?Unable to invite user
Hello, I would like to link the following recipients to my company versus them having individual accounts. Their emails are info@imperativeconcierge.com and ellen@imperativeconcierge.com. I am currently not able to invite them to my company due to them having individual accounts already. Thank you! - Jessica (jessicat@imperativeconcierge.com).Campaigns form notification
In Zoho CRM webforms there is this option to create a notification mail to ourselves the moment a form is completed. Is there a comparable function in Zoho Campaigns?is there any way to receive a mail after user subscription?
I need to get a mail, or a daily report of user subscription. Is it possible?CRM Campaigns integration gone wrong
Hi, my colleague and I are on the same organization in CRM but cannot connect in Campaigns. He tried to integrate my account with his Campaigns account and now we are stuck. He cannot remove the account integration anymore and I cannot sync contacts. 2 Problems: . Why can't we see each other in Campaigns although we are in the same realm in CRM? . How can we break the integration from my account into his campaign account? Thanks and regards, Anja.Account Upgrade to a paid
If I worked Account Upgrade to a paid. I can send messages to groups of non-action Block ?Automatic social share buttons embedded within Zoho Campaign?
See attached as an example. Is this possible to do within Zoho Campaigns right now? I'm hoping to set these links up so someone can click and be brought to their social account logged in so they don't have to manually share.Add facebook "Like us" button to campaign hml email template?
Hi. I am trying to add the standard Facebook and twitter buttons to our standard company newsletter that we have been sending through constant contact in the past. These buttons typically require a "widget" like script/module generated by facebook for inclusion in a newsletter or website. here is the example: https://developers.facebook.com/docs/reference/plugins/like-box/ When I try to add "html" to either a simple template or to a full html template, the code provided by facebook does nothing andHTML Email edits not getting saved
I've just cloned my message in autoresponder, tried to edit it in the HTML edit, save it using "Save+Close" and it doesn't save. If I go back into the editor, it still displays the old HTML e-mail. Why is this happening?Error occured. please try again!!!
This message keep showing up when I try to edit a follow-upfrom zoho creator to zoho campaigns opt-in ?
hi! there is zoho creator's form in which users fill their data. how can integrate zoho creator's form so that email which is filled in - is sended to zoho campaigns mailing list. And for that email there is new opt-in procedure for subscribing new userIt is possible to make a list or a view of all contact who unsubscribe a campaign?
Hi , if you got the answer ! Can you help me ?Can we add many users to work on the same account ? If Yes how ?
Thank you in advance for your answer !soft bounce email addresses disappear from campaigns
a number of emails imported from CRM soft bounced on an email campaign sent in Feb 27th 2015. The emails did not transfer to hard bounce but completely disappeared from Campaigns. How do I re-instate as they are all to a key client! Zoho said they would fix but we have just found out they haven't been!Email received
Hello, I received the following email in my Wordpress mail: New user registration on your site Help Me Fix Home: Username: percylangley85 Email: percylangley81@miss.mothere.com Any idea where this might have come from? I do not find this person added to my contacts list in Zoho. Please advise. Thanks, CJ DodaroEasy questions
3 questions: 1. Can I widen the template I chose? 2. Can I place a text box in front of an image box? 3. Can I combine columns, like I have three columns but one area I want only two? Thanks Maxtry to add image with link to social media but it's not working
Hi, I'm trying to add multiple image (social media logo, Facebook, Twitter, Pinterest, and Instagram) with some url linked to those images but when i do it, the full address appeared... What do I do wrong ? thanks for your Help. SGoogle analytics and Zoho campaigns not linking properly
I've integrated my Zoho Campaigns account with my Google Analytics account. The integration page shows they are linked, but when I click on any campaign and try to view the analytics, I get the message: No report available for this campaign since you've either not configured your account or you've configured a invalid account. Some of the data shows up in Analytics anyway, but it's definitely incomplete. For example, for this campaign, Zoho shows the email getting 19 clicks, but Analytics shows theMerge Fields not working on some lists
I sent an email with Dear and personalized the first name with the merge field. On some of the lists the email was sent to it merged on others it did not. It was all sent at one time. All the lists have the default first name and last name. The only difference is I created the lists it worked on and someone else created the lists it did not work on. Any help is welcome!DKIM/SPF setup
My host is asking the following questions to get this setup: What kind of record are they wanting you to make? An SRV record or a TXT record? Can you get more details on that one? It also asks for a public key. Is it regarding the DKIM record as a public Key or is there additional information they gave you? Thx.Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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