HELP! Campaigns are coming from contact owner in CRM, not from the defined sender in Campaigns!
I have a mass email campaign going out to our CRM contact base that I created in Campaigns by setting up a sync. However, instead of each email coming from the user I have defined within the campaign, they are being sent by the contact owner in the CRM. Is this happening due to sync? Is there a button or option I need to deselect so this doesn't happen? We need these emails to come from 1 PERSON ONLY, and it should be the person we set up within the campaign. Thank you, JulieAutomation send settings
Have a mail drip campaign set up with automation that includes several messages. The first message is an "introduction" and the 2nd email is a follow-up. I have created a sync with CRM that the drip will be sent to, but I have already sent the introduction manually to a portion of my list. When I activate the new automation, will EVERYONE on the new list get the intro email? Or only people added to the list AFTER I activate the campaign? Please advise.Delete users
Hii I need delete users please cmarchena@cofide.com.pe. This is urgent Thanksautoresponder manual added contacts
We collect contatcs by request them to fill a sheet in our shop. Then we manually add the contacts to a mailing list inside campaigns. Then we set-up an autoresponder to send a sequence to this contacts but I notice that this is not working. It seems like the autoresponder work only for the subscribers from a form and not directly added. Can some one help me in this?Email Campaign Sending Very Slow
I'm fairly new to Zoho. I've just recently transferred all of my email lists to Zoho Campaigns and sent my first large email blast out this morning. The email went to 48K recipients. 5 hours later, it's at 11%. At this rate, the email will take 2 days to complete sending. Is this normal? Am I doing something wrong? I've sent smaller email out from Zoho (1K) and they've sent rather quickly, so I'm surprised at this slow rate. Please help!Questions about campaign
Hello, I'm wondering, how can we make a CTRL Z or a cancel in my last action, it is kinda frustrating when you do something and it didn't turns out the way you expected, but there is no way (or I just didn't find out) to cancel and go back to my last move. Does anyone have a solution for that? Thanks AlexisURGENT- images not totally loading in email newsletter
Hi- I am looking to get our first company newsletter out today, and in sending a few test emails, we are finding that emails are coming through differently for some people. To one, NO images whatsoever are loading. For another employee, they are receiving the email and the pictures with no problem, but the bottom-half of the email is being "clipped" short and in an uneven way. We've tried to access the emails from 3 different browsers and are experiencing the same issues. Please let me know whatBlock access to users
Hii !!! A query, how can I configure so that no user can access the "Manage Users" option? Help me !!!URGENT CONTACT SYNCS REQUIRED
Hi there, I urgently need to sync some contacts - I had scheduled these for this morning but for some reason they have been delayed. You will see that TAURANGA EDM and HAWKES BAY EDM need to be synced. My account is: : info@indianink.co.nz USER ID: 41829347 Please could you urgently sync these Many thanksCampaign do not get the recipients
I created numerous email campaigns and sent them to my clients. Out of 300 e-mail addresses only some 30-50 get them regularly, although campaigns were marked as delivered in Zoho Campaigns; Even on my address maryana.pokhylko@artoftravel.com.ua I get only test variant. What is wrong? How do we avoid this in the future?Unable to invite user
Hello, I would like to link the following recipients to my company versus them having individual accounts. Their emails are info@imperativeconcierge.com and ellen@imperativeconcierge.com. I am currently not able to invite them to my company due to them having individual accounts already. Thank you! - Jessica (jessicat@imperativeconcierge.com).Campaigns form notification
In Zoho CRM webforms there is this option to create a notification mail to ourselves the moment a form is completed. Is there a comparable function in Zoho Campaigns?is there any way to receive a mail after user subscription?
I need to get a mail, or a daily report of user subscription. Is it possible?CRM Campaigns integration gone wrong
Hi, my colleague and I are on the same organization in CRM but cannot connect in Campaigns. He tried to integrate my account with his Campaigns account and now we are stuck. He cannot remove the account integration anymore and I cannot sync contacts. 2 Problems: . Why can't we see each other in Campaigns although we are in the same realm in CRM? . How can we break the integration from my account into his campaign account? Thanks and regards, Anja.Account Upgrade to a paid
If I worked Account Upgrade to a paid. I can send messages to groups of non-action Block ?Automatic social share buttons embedded within Zoho Campaign?
See attached as an example. Is this possible to do within Zoho Campaigns right now? I'm hoping to set these links up so someone can click and be brought to their social account logged in so they don't have to manually share.Add facebook "Like us" button to campaign hml email template?
Hi. I am trying to add the standard Facebook and twitter buttons to our standard company newsletter that we have been sending through constant contact in the past. These buttons typically require a "widget" like script/module generated by facebook for inclusion in a newsletter or website. here is the example: https://developers.facebook.com/docs/reference/plugins/like-box/ When I try to add "html" to either a simple template or to a full html template, the code provided by facebook does nothing andHTML Email edits not getting saved
I've just cloned my message in autoresponder, tried to edit it in the HTML edit, save it using "Save+Close" and it doesn't save. If I go back into the editor, it still displays the old HTML e-mail. Why is this happening?Error occured. please try again!!!
This message keep showing up when I try to edit a follow-upfrom zoho creator to zoho campaigns opt-in ?
hi! there is zoho creator's form in which users fill their data. how can integrate zoho creator's form so that email which is filled in - is sended to zoho campaigns mailing list. And for that email there is new opt-in procedure for subscribing new userIt is possible to make a list or a view of all contact who unsubscribe a campaign?
Hi , if you got the answer ! Can you help me ?Can we add many users to work on the same account ? If Yes how ?
Thank you in advance for your answer !soft bounce email addresses disappear from campaigns
a number of emails imported from CRM soft bounced on an email campaign sent in Feb 27th 2015. The emails did not transfer to hard bounce but completely disappeared from Campaigns. How do I re-instate as they are all to a key client! Zoho said they would fix but we have just found out they haven't been!Email received
Hello, I received the following email in my Wordpress mail: New user registration on your site Help Me Fix Home: Username: percylangley85 Email: percylangley81@miss.mothere.com Any idea where this might have come from? I do not find this person added to my contacts list in Zoho. Please advise. Thanks, CJ DodaroEasy questions
3 questions: 1. Can I widen the template I chose? 2. Can I place a text box in front of an image box? 3. Can I combine columns, like I have three columns but one area I want only two? Thanks Maxtry to add image with link to social media but it's not working
Hi, I'm trying to add multiple image (social media logo, Facebook, Twitter, Pinterest, and Instagram) with some url linked to those images but when i do it, the full address appeared... What do I do wrong ? thanks for your Help. SGoogle analytics and Zoho campaigns not linking properly
I've integrated my Zoho Campaigns account with my Google Analytics account. The integration page shows they are linked, but when I click on any campaign and try to view the analytics, I get the message: No report available for this campaign since you've either not configured your account or you've configured a invalid account. Some of the data shows up in Analytics anyway, but it's definitely incomplete. For example, for this campaign, Zoho shows the email getting 19 clicks, but Analytics shows theMerge Fields not working on some lists
I sent an email with Dear and personalized the first name with the merge field. On some of the lists the email was sent to it merged on others it did not. It was all sent at one time. All the lists have the default first name and last name. The only difference is I created the lists it worked on and someone else created the lists it did not work on. Any help is welcome!DKIM/SPF setup
My host is asking the following questions to get this setup: What kind of record are they wanting you to make? An SRV record or a TXT record? Can you get more details on that one? It also asks for a public key. Is it regarding the DKIM record as a public Key or is there additional information they gave you? Thx.Zoho email signup form
Hello, I am really a novice at this. I am trying to add an email signup form to my Wordpress based website. Zoho directions read: "If you have a WordPress based website, you need to add the script part of sign-up form code in the header section of your website." Can someone give me step-by-step instructions on how to do this? Thanks.Reports not show reality
I sent a campaign, but the report showed that: 1 people of the staff open the email (and there were 2) I did not receive the email, but I appear as I did not open it. Could you please help me to understand what happen with my emails? thanks Noelia GrotteschiIn zoho campaigns, impossible to add a webform if I am not the owner of a list
Even if I am Admin, I don't see the tab to add a webform to a contact list that my collegue own.How to delete a campaigns account
Hi, there, I have tried to add one my colleague's email address as a 'sender' in an email campaign but it says they are a duplicate email. Any way of deleting it so I can re-add them as a user from Campaigns? Many thanks, StuartSender address
Sender address Email verification when click the link showing error Can't be Verified...Soft Bounces to good email addresses
We have had a lot of soft bounces in recent campaigns. We have telephoned all them and the majority tell us the emaill address we have is correct and they have had no issues with the email box. Why do we get large numebrs of soft bounces? We need to understand the problem before three soft bounces tunrs them all into hard bounces.Removing a contact from Campaigns Drip followup.
We have a Drip campaign setup with 5 followup email to a list using Autoresponder - closed group . We would like to remove a contact from the followup drip based if the contact replied to our email. How can I remove this contact from the list? A follow-on question, Does the emails get removed from the follow-on emails if a contact/email is bounced, spam, unsubscribed or do we have to manually do this?Campaign contacts list
I have created a list of Contacts for a Campaign. Any idea how I can download this list into a CSV/Excel format as it seems impossible to view who you ahve added to the list. Plus when you 'Add existing contacts' and try to populate with more than '10' the list changes everytime it is refreshed so difficult to keep track of who is added to the list.How to continue using Zoho Campaigns if it's been 4 hours since you verify the campaign text
Hello, The subject. Also, we send you 2 emails to the support address and receive no reply. No reply, no verification. The review procedure itself is ridiculous knowing how it works in other services. And such a service... So we missed our weekly date of sending a message. Please reimburse us a week of usage. AndreyI want to remove a user in campaigns and all his drip and workflow
The person who was working on the campaigns is no longer available and I want to be able to delete some of the things he created, even though I am an admin I am still not able to delete his work. what is my option?$[RI:CONTENT]$ vs. $[RI:DESCRIPTION]$ : reverse behavior of Mail Merge Tags
I double-checked... but an RSS to Email Campaign sends precisely the reverse of the expected content. When using Post's Full Content $[RI:CONTENT]$ => a one-line Post's description is sent (NOT the full content) When using Post's Description $[RI:DESCRIPTION]$ => the Post's full content is sent Strange. Also, is it possible to get emails with only the first few lines of the Posts (say 5 or 10 lines only) ? Thank you, FrancescoNext Page
Access your files securely from anywhere
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Most Discussed Topics
Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
Zoho Developer Community
Zoho DataPrep Resources
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
Top Contributors
Meyyappan CT
Vivekvarman D
Simon Griffiths
Lourde Immanuel
Tracy Pasicolan