How do I start a campaign, what are alll the uses of a campaign? How do I build an email list.
How do I start a campaign, what are alll the uses of a campaign? How do I build an email list.other MX and receiving of reply messages
hi my custom domain was added as verified domain to zoho campaign if MX entries will show other domain, which is different from zoho campaign domains 1) will be sending (on zoho campaign servers) work well? 2) and can i receive reply messages from sended emails?Subject of email campaign starts with [TEST]
My campaign email's are being sent with the subject in the email as [TEST] and then my subject line - how do I stop this? Thanks,Impossible to generate ZCS CRM
Hello On my company i have associate may campaign count with Zoho CRM without difficulties My colleague cjourand@groupe-links.com can't genrate his ZSC key form Zoho CRM, and I try to help him When we try to connect campaign to CRM we receive the message "Unable to process your request" can you give expalication or reason to this problem or a solution to finish this association Thanks you so much Philippe Pineaupersonal template
Hello Is it possible to transform an emailling as a personal template on my library ? Thanks you for your help Philippeby which criterias of feed RSS campaign sends emails?
hi! RSS campaigns tuned to send email every day at specified time. need RSS feed file be updated every time before sending? how can i show for RSS campaign that feed file was changed? or RSS campaign sends emails (every programmed time) despite of changings at feed file?Unable to add a user to Campaigns
Hi, We have added a user suhas[dot]kulkarni[at]bankerbay[dot][com] to our CRM account but when we add this user to Campaigns we get the error saying "This user already exists in some other Organizations". Screenshot attached. Could you please help. We saw that you will have to remove this user from the other organization for this to work. But then this user should have access to the other Organization also. Thanks Shankar.SAutomatically Delete Contacts
After an automation email is completed, please give the option to automatically deleted the contact. We are constantly adding new contacts that we want to receive the trickle, after that we want them deleted. There is no reasonable way to do this!!!multiple users unable to view campaigns
I have just added two users to zoho campaigns. when they log in they don't see the details regarding the email campaigns already run. i would like all users to access this.Few questions with campaign
Hi, I'm trying to implement Zoho Campaing in my company but my boss have few questions, I'm looking for some info but maybe you can help me faster. Here is the point I need infos : I got my contacts List in campaign, they come from my CRM, I need to know if a user unsuscribe from my mailing list, can i see it in my CRM? if a user unsuscribe from a list, does it means he will unsuscribe from all my mailing list? Can i change my subscription address? i registred with my address to test it but i won'thow to send rss campaign only in text format?
hi! how to send rss campaign only in text format?Bulk Delete Contacts That Dont Belong To A List?
I have a lot of contacts that don't belong to any list. How do I bulk delete these?Unsubscribed to subscribe
Hi, I've got one of my contact who unsuscribed to my mailing list by mistake. How can I change the status of this contact so he can be back to my contact list? Thank you for your help,Hard Bounce error email adress contact
Hello I had some contacts hard bounced on my list In fact for someone, their email adress wasn't registered correctly Is it possible to modify the email for these contact, and out the contact from the hard bounce list to reactivate in a campaign list If it's possible how can do it, I haven't find the solution Thank you to help me PhilippeCustom Fields
I need to be able to add a new custom field to be able to segment my customer list for an upcoming campaign. When I tried to create the custom field it said I had reached the limit and couldn't create any more. I deleted an existing custom field and tried to create the custom field I need but it still says I've reached my limit. How many custom field am I allowed and why won't it just let me delete on and create a new one? This is starting to restrict my ability to produce targeted campaigns as IRemove contacts
Hello, We would like to import new contacts to create an email campaign, not to reach the maximum of 2500 contacts, we try to remove our old buddy lists, but this message: You are not allowed to remove more contacts because you've already exceeded the maximum limit of deleting contacts for this organization. For further information, please contact our helpdesk to support@zohocampaigns.com. How can we remove our listings? Thank you for your helpHow to add emails from leads on CRM and social media icons onto campaign template
Hello Trying to send out a campaign and would like to find out how to do both above mentioned tasks in one campaign. I will be using a custom template. Thankshow to filter sent campaign by author
hi, how can i filter sent campaigns by author and also, can i select multiple campaigns so i can delete them? thank you.deleted email exclude
I am getting this problem, i can not sending email of my contact´s list, show the alert with message "my email is exclude", Thanks!How do I send a mass email in Zoho?
I am trying to use a Word.doc as a template and send it out to my prospects regarding a show that is coming up very soon. I do not want it to be an attachment. I want it as the body of the email. Thanks Dave KUpdate of CRM views when synching
We have a CRM view called "Prospects" that synchronizes to Campaigns. When a Prospect makes a purchase, we update a field to "Contracted" and this contact then disappears from the CRM Prospects view. However, he does not disappear from the Prospects list in Campaigns and he continue to get sales e-mails, even though he is already a customer. How we do we remove a subscriber who is no longer a member of a CRM view automatically?Is it possible to import a new variable data field into an existing database
The Mass Update function only seems to allow us to import a single piece of static data to an existing database so is there some way of being able to append other data to an existing database? I have a customer who wants to send me an individual coupon code generated by them to add as a custom merge field for every record on our database. Is it possible to add this somehow please?In regards to Free plan
Please clarify difference between Subscribers and Number of emails, as per free plan I can send 12000 emails / month, but the limit is showing only 2000.Tell a friend - Sign up form
Hi there, I've realized that the sign-up link in the email that people receive from the "Tell a friend" feature is not working. It links to this error message: Problem in optin! The list to which this sign up form is integrated has been made inaccessible. Please contact the website administrator. But my list are open to opt-in (see attachments). Can you help please? Thanks, LucieHow do I create a report to determine which subscribers never open their mails?
I want to run a report that shows me how many campaigns a subscriber has received, how many of the campaigns they opened and how many remained unopen. I want to clean up the list (it's a blog) and delete people who have subscribed but never open them. How do I do this?Please delete user
Please delete user cavila@schafferresults.com so we can add an additional user to our Campaigns account. Thank you. David SchafferZoho Spam Test (75% Pass) - Zoho Errors need to be fixed
Zoho Team... I've ran a few online spam tests that receive emails sent from zoho campaigns. Everything that I can control within my emails is passing their tests, however items I cannot control... I cannot fix, as they are zoho items. Here are a few items that I need zoho to fix immediately... Issue One: (Negative Spam Rating -5%) Zoho Image without ALT description is dropping my score by 5%... Zoho please add an alt option to this image... <img src="http://zc1.maillist-manage.com/open/od11287eca441f1a_rd1680d47e4b246c5.gif"E-mail send for review for too long !
Hello, As usual, I created an e-mail and send it for review Unfortunately, the e-mail hasen't been approved because of the e-mail answer (that was "echy.noreply@gmail.com). Usually it works. So my campaign can be approuved, I created another e-mail : "echy.serviceclient@gmail.com" , i send my campaign for review but it is still not approuved ! It's been 3 days now and I cannot delay my campaign anymore. I am sure you will understand that i need to use these addresses (echynoreply/echyservice client)How to create only contact form for a wp web site ?
HI, I am making my wp website and i like to have a contact form as html code to insert in thrive leads plugin . Dont really interested by emailing or crm, by the moment, but in futur why not ! Thanks to help for making a only a contact form with live notification info to replay fastly to them .How can I send an email campaign to multiple addresses for the same lead?
Hello, I am looking to send an email campaign out to all of my leads. My leads all have an email field, however, some have two or more emails associated with them. For example: Jon Smith Jsmith@gmail.com jon@aol.com jon@yahoo.com Is there a way to send a campaign to multiple addresses for the same lead?Usable to add user to my Zoho Campaigns
Hi, I'm trying to add manuela[at]densitymedia[dot]com to my organization Zoho Campaign account but I'm getting this error: "This user is a member of another organization of Zoho Campaigns. So you cannot add this user to your organization." Can you please help me? Kindest regard, GabrieleEmail topic preferences
I have two fields in my subscriber list - one for email type (e.g., promotions, events, newsletter) and one for topics (e.g., millennials, multicultural, Hispanic/Latino). These fields help me segment our emails, so that people are only getting what they care about. I would like to give subscribers the ability to update their own information. So I have 2 questions. 1) Can I sync these fields BACK to CRM? 2) How can I direct people to their preference page? Thank you!Getting additional info after subscription confirmation
I would like to customize the sign-up thank you page, so that subscribers have the option of selecting additional email preferences. Ideally, I would like the workflow to be: 1) Simple sign up on website (first name, last name, company, email) 2) Confirmation email with confirmation link 3) Thank you page - Thank you for confirming your subscription! To help us serve you better, please indicate what types of emails and topic areas you are most interested in. If you don't select anything, you willSliderRevolution is not working.
Recently, I was developing my site(using wordpress) and I realized that when I embed the code of signup form the sliderrevolution plugin crushed. I was wondering if there is a way to resolve this issue. Thank youPush information to CRM
How long is the delay before push information ends up in Zoho CRM from a Zoho Campaign? I sent a Zoho Campaign about an hour ago, the campaign says there were opens and clicks, but no leads are being generated.Share sent email to 1 person
Hello, new to Zoho Campaigns transferring from MailChimp. I would like to be able to send the email used in a campaign to one person. What would be the best way to go about it? Where can I find an online archive of our campaign emails? In MailChimp we could access the final sent email (complete with URL to view it online) but I seem unable to locate a similar feature in Campaigns.Forced to Leave Zoho Campaigns for MailChimp, Constant Contact or another solution...
After much research and years of struggle, with no dedicated support from Zoho to fix this problem, I am proposing today to my boss that we leave Zoho Campaigns. Here is my the letter to my boss... Dear Mr. XXX, I believe we need to explore a new solution for our email marketing, as Zoho Campaigns does not seem to align with our objectives. We've struggled over the years and I think it would be wise for us to explore a new solution. We have tested the following: - HTML vs. Text Base Emails (sentUsing Import graphics for email content
I have found it is easier for me to create the email in a graphics program, snip it and import it as a picture for the content. But I have been notified that Outlook users say the body of the email is blank. Is there a setting that I am missing or do I need to change my method of creation? (I really don't want to)exporting opens
How do I export the opens email list fora campaign. The old version did this by simply clicking export. The new version does not seem to to work I have been clicking export all day with no export. This is a critical function for my organization without which Zoho campaigns is worthless. Thanks PaulFiring email when a field changes in CRM
Hi guys I'm new to zoho campaings, so maybe that's an obvious question for many of you. So I need to send triggered emails or even series, which start when a field (let's say, lead status field in CRM) changes or is set to a particular value. Then I need to somehow return user activity in email back to CRM. If he/she presses the button in email, I'd like to know that and act on that in CRM Can you please offer any help hereNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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