How to use Zoho Survey for Lead Gen
I want to send traffic to a Zoho survey that must be opted into. I want the opt in to add subscribers to Zoho Campaigns, Automation/List so they go into a marketing funnel. How do I do this, please? Thank you!Sync Contacts from CRM custom module to an Automation Campaign
I set up a sync from a CRM custom module "SLI LEADS" to ZOHO campaign, "burnout quiz taker". The sync happened on schedule yet the one lead in SLI LEADS was "ignored". Looking at the sync record is put the eMail address of the lead as a "group email". I'm not sure why the eMail was ignored? Why is is considered a "group email"? Can you help? Also - Is there a workflow or automation that can automatically delete the records off of SLI LEADS after they are synced with a campaign? Thank you.Campaigns-Add other managers/admins to zoho campaigns
I created some campaigns, i need to allow other individuals in our CRM to get in and see the same campaigns I made and help manage them. How do I add other users from our zoho account? I tried adding them and I got a message saying "that email is all ready associated with an account. I did this - Settings > Manage Users > Add User > This email address has been already used in some other organization. So you cannot add/invite this user. I also tried adjusting privileges. Thanks In Advance JoeCampaign Automation not working
I created a 2-eMail automation and then associated it with a list. Set up so the first eMail goes out immediately and the next an hour later. I added a test subscriber to the contact/list that is associated with the automation. The automation isn't triggering. I've tried many times and waited hours... no automation eMails are going out. I spoke with some in customer service who didn't know why this and the social buttons on user profiles don't seem to work properly. He asked me to send an eMail toDonot mail list issue
Hi, This is the first time I'm running campaigns. After I imported my mailing list by mistake I marked all of them as donot email. Now I'm not able to move it out of the donot email list. I tried deleting the list and recreating again, but that doesnt seem to work. How can I send my campaign, if all my contacts have gone to "donot email" list? Any help would be appreciated.Contact Management issue
Hi, This is the first time I'm creating campaigns. After I imported my contacts, I mistakenly moved them to the "Donot Email List". I'm not able to move them back to the subscribed list. I tried deleting the list and reimporting again. But this doesnt seem to work? Since most of my contacts have moved to the "Donot email list" I dont know how to run this campaign. Please helpSurveyMonkey Campaign Error
Hi, I am trying to create a new SurveyMonkey Campaign but I keep getting an error message. See attached. I go to Advanced Campaigns > Survey Campaigns > SurveyMonkey Campaign Thank you in advance!embed signup into email
Hi We are starting a newsletter for the first time and so want to email all the contacts and leads in Zoho CRM, through Campaigns, asking them if they want to sign up. We already have a signup form on our website that tracks to CRM, and I could send an email linking to that form, but I want to make sign up easier than that. Bearing in mind that we already have all their details in Zoho CRM, I don't need to capture anything, other than their desire to receive the newsletter. Is there a way we canPush Member Status (Campaign to CRM)
Hello, I would like to enable the "Push Member Status as Fields in Zoho CRM". I have created a custom text field called "Email Campaign Info" in the Description section of a Leads' detail page. However, when I go to select the field to enable the "Push Member Status...", the new custom field does not show up in the drop down box. Only the default "Description" shows up - which I do not want to use as I do not want the data in that field to be overwritten. What did I do wrong?Personalize Emails
How can I personalize the email with the first nameSync contacts are being postponed
Hi, I am trying to sync a new mailing list but the sync keeps getting set to "postponed" and I dont know why? Help pleaseManage users
Hello, Why cant we add a new user that already have an account on zoho campaign? I tried to add a new collaborator to the user's list but it is impossible because he already have an account. Hope you can help me! Thank you"Un-bounce" e-mail address in Campaigns
I have several clients where their e-mails bounced during a campaign. However, after discussions with them, they stated that these bounces were the result of system errors on their end. I need to "un-bounce" the specific e-mail so they can receive our campaigns. I tried to fully delete the contacts in CRM and then re-sync to Campaign. Did not work. What should I do?Question about geographic segmentation
I'm trying to do geo-segmentation for one of my campaigns. I would like to, for example, limit a campaign to an area roughly 30km radius of a city. I don't see an option for that specifically, but I see that I can perform the segmentation by filtering only those postal codes within a 30km radius. I can get this information from a site like: https://www.freemaptools.com/find-zip-codes-inside-radius.htm My problem is that zoho only lets me enter 6 criteria. If I have 15 postal codes, is there someZOHO campaigns upgrade, how lang does it normally take?
Hi, Last Tuesday i sent an e-mail to ZOHO with the request to upgrade my ZOHO account from $25 dollars to $70 dollars a month. (2,500 to 10,000 subscribers). I really need this upgrade. How long does it normally take before such upgrade is being processed? SincerelyRecepients dont receive letters (we know it because it our clients connect via WatApp and ask they)
We created campanies but our clients dont received letters. But delivery status -100% AI send request about it (but I cant login to help portal with my account) If I send test campaing to 3 my addresses - not one dont have received letters (no in spam folder, no in inbox) If I send txt dormat - letter go to address If I send test html - I dont receive it in over mail Why?Sender Email - Maximum Limit
Hi, We have hit the limit of sender Email address's on Zoho due to changes in staff. How can we delete sender mail address's to then get more new people verified? Thanks allMail merge
I'm new to using anything like this so my question may be very simple. 1. When using mail merge does the template or document show up in the body of the email or an attachment. ThanksAdding leads to an automated campaign
Hey everyone. Question I have about the automation feature in ZOHO campaigns. So I want to begin an e-mail campaign for a sync list I'm pulling from my leads CRM. IF after I begin my campaign (which will have 6 e-mails sent over the course of six weeks) AND I add a leads to that sync list in the MIDDLE of the campaign, THEN will those added leads begin getting the campaign from the start and be on the normal track for the campaign? In other words, if an e-mail is sent every Monday for 6 weeks andEmail Notifications Off in Zoho Campaigns
Hello, I might just be overlooking the information I need, Is there a way to completely turn of Email notifications for Campaigns? thanks in advance.Problem with the limit of sync
Goodmorning! I have a problem with my zoho campaign account : I know that the limitation of sync with zoho CRM is 5 per day, but Idon't achieve to sync a new list for the first time. I didn't use my 5 sync per day, or my 15 sync per moth but the website tells me that I already used my 5 sync per day and that I have to wait 24 hours. Also, even after 24 hours, the contact never syncronised with the zoho CRM list. Hope you can help, thank you!If I pay for 500 contacts, can I have 2500 contacts?
Actually I have a free plan with 2000 contacts, so if I pay for 500 contacts $ 5 USD / month my account can manage 2500 contacts or only 500 contacts (losing the 2000 free contacts)?Transfer custom templates between Zoho Campaign accounts
I currently manage two separate Zoho Campaign accounts linked to two separate company CRMs. I have the requirements to transfer a custom template I created between the two accounts - is this possible? If so how do I do it? ThanksHow can i put campaign to one new contact only
Hello I work in contact to change adresse mail (contact by contact when i have new information by phone) i want to send step by step mail from zoho campaign. I don't found solution to do that. I only have solution to send directly from my contact but it's not possible to include my html mail from zoho campaign. Could you help me ? Thank you. Dominique FaliezNo account of changes on my newsletter.
Hello, I have a problem to take account of changes on my newsletter. When I save the corrections. The recording is going well. But when I view the newsletter or when I come back to edit it, the changes have not been taken into account. I redid a second newsletter : same problem. Here are 2 newsletters in question: 2016-05-24 - TH rappel AG + nouveau vignoble 2016-05-25 - TH nouveau vignoble + rappel AG Can you fix it? Regards, Jérôme EvanoMerge tag doesn't work
Dear Zoho's team, We have got a problem when using merge tag in Campaign. Our receivers see $[FNAME]$ instead of their name. Please help Many thanks,Setting up HTML template
hi i have an HTML template that we have used previously and in our current system (Campaign manager) we can select this and edit and drop in new tect and pics etc as a new campaign can we do this with Zoho?Campaign e-mail rejected due to "sending MTA's poor reputation"
We have several different e-mails that were rejected with the following error message: Your access to this email system has been rejected due to the sending MTA's poor reputation. How do I fix this?How to use a synced list by other users?
Goodmorning, I would like to add a synced list by my collaborator to my list of contact. The thing is : my collaborator and I have the same privileges in zoho but i cant use the list she created even if she synced it on our account. I hope that makes sense... Can you help me? Thanks a lot!STATUS OF MY ORGANISATION SET TO DRAFT
PLEASE I WOULD WANT T KNOW WHY THE STATUS OF MY EMAIL CAMPAIGN FOR MY ORGANIZATION WAS SET TO DRAFT IT WAS ALSO SAID THAT MY ORGANIZATION HAS BEEN BLOCKED PLEASE I NEED A CREDIBLE ANSWER SO AS TO START SENDING MAILS THANKS cisminfoRemove Campaign Account
Hi I need to remove the Campaign account associated with this email address: administrator@BJforMayor.com I did not realize and set-up mutiple accounts under the domain rather than adding a user to one account. Thanks you. JosephRemove user from another organisation so I can add them
Hello, Can you please remove skorn@mosaicproperty.com.au from another organisation so I can add her to ours? She clicked Campaigns before I got a chance to add her properly. Thanks! JessPush content to my website
I would like to create campaign content and have it pushed to the blog on my web site. My website does not use any blogging platform, just a standard LAMP based site. I have my own api.Campain content via api
Is it possible to send campaign content via the api. When I make a post on my site, I want to send the content over to Zoho campaings to create an email campaign out of it.CRM to Campaigns - not enough syncs at a time
I was told by the Zoho campaigns team that there is an issue with CRM that makes only 5 syncs possible to be active at a time (even if they are scheduled to each run on different days of the week). This is very limiting since often we need or want several concurrent lists that are easiest to segment as views in the CRM vs from a master list in Zoho Campaigns. When will you be allowing more active syncs per day or to have active more than 5 at once if they are not all triggering on the same day?More Syncs per day with Zoho Campaigns
I was told by the Zoho campaigns team that there is an issue with CRM that makes only 5 syncs possible to be active at a time (even if they are scheduled to each run on different days of the week). This is very limiting since often we need or want several concurrent lists that are easiest to segment as views in the CRM vs from a master list in Zoho Campaigns. When will you be opening the API to allow more active syncs per day to reach the CRM?Dual Template?
Are there any templates that work both well for mobile and non-mobile, re-size on the type of device? Or am I missing something?is it possible to create an optimized template for mobile & desktop (at the same time)?
Good day, We wanted to know if there's a template or a way to create a template which can be mobile optimized and desktop friendly at the same time. Now I need to sacrifice either the desktop appearance or the mobile. Please help me with this! Thank you in advance, BestClearing Bounce List in Zoho Campaigns
We recently started experimenting with Zoho Campaigns, and we had a first campaign that went bad. We didn't realize we did not have an SPF record set up, so a lot of valid addresses got moved to the bounce list. Now that we have figured out the problem, we would like to start over. Is there any way to clear the bounce list so that emails will go through to the addresses that bounced when we didn't have an SPF record configure?Zoho Campaigns - Autoresponder based on action to another contact
Hi, I'm doing a campaign with Zoho Campaign to a target list. What I'd like to do is to if for example a customer open the email but doesn't click the link; I would like to send that information to our Sales Account Manager so he can call the customer saying ''hey you saw our email but didn't reply or seem interested, I'd like to tell you more about the offer...'' How do I do that ? Because with what I can see in Autoresponder section, is the autoresponse will be send to the customer and that's excatlyNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
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Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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