how i can add video in campaign templates
how i can add video in campaign templates i don't understand this tagAutoresponder zoho campaign
Hi I would like set on zoho campaign an "autoresponder" based on email unopened. More precisely what i need is to send a "second" email after "n" days for those target who have recived the first one without actually click on the link inside the email. is there any way to do that with zoho campaign? Thank youSyncing to different mailing list
Hi, I have a paid for subscription to Zoho campaigns and I have been successfully syncing new contacts from Zoho CRM to a mailing list that automates a series of emails to the contacts as they get added to Zoho CRM. I am now looking to add new contacts to different mailing lists to receive different series' of emails based on how the contact was introduced to us. Can a member of the forum suggest a series of steps to follow to be able to achieve this result? Thanks. Lockridge HoltDelete a Campaigns Account
Dear, I need to have a Campaigns account closed for mfrances@ascensoxxi.com so that I can create her as an user in the right Campaigns organization. I understand that this wont affect her email account. Please help me out.Delete Campaigns account
Hi! I've created an organization account by mistake for Campaigns. I cant removed.Cannot choose the right email address as Sender email
Hello there, For some reason I can not select my address as a sender- or response email. I get a red notification roughly translated into: Duplicated email address found at adding your sender email. Thanks in advance!Can't see logo in email signature
Hi, I'm trying to test a campaign in Zoho Campaigns. I can't see logo in the email signature. It's a Jpeg file. Please help. TimTrouble with Sender Address in Campaigsn
Hi, For some reason I cannot change the Sender Adress of my email campaign. Even though I enabled the privilege under Settings tab —>Manage Users —>Privilege —>Use Sender/Reply to Address —>All users -->Save, no changes. It only shows my email address as an option and as soon as I try to enter another address (info@...) it gives me this error, see screen shotDelete contacts
Hello, It is possible delete mass contacts from campaigns failures to CRM? What I want to do: catch the contacts of canceled campaigns and deletes them directly in the contact list of campaigns and CRM. It's possible? Or you have to delete one by one? ThanksEmail Recipient Activity stated as "Unopened"
Hi, I received feedback from recipients that they did not receive the email (both Inbox & Junk mail). However, it shows on the email recipient activity report as unopened. Has the email been delivered? Or was it lost somewhere in the email server? If it has been delivered, why doesn't it show up in the Inbox or worst case scenario, their junk mail? Thanks!email devolution
Hello, Today I sent a campaign email to about 2000 contacts but it was canceled by Zoho because it had a high return rate. Many of the returned emails were current and valid email contacts. I confirm this. So why does it happen? What can we do to solve the problem? ThanksWhere can I find a hard bounce email address that was deleted?
My hard bounces are not being moved to the 'Do Not Mail' list, but are being deleted instead, which is an issue for us as we're losing data. How can we solve this?Autoresponder lists
Hi There, We have created an autoresponder series which was originally set up so that contacts signed into the 'test mailing list'. The idea is that captured names would go through receiving 8 autoresponders spaced over 6 months or so. Now that it is ready, I need to change this that they go into a list titled 'new leads 2016'. I cannot see anywhere how to do this? ThanksNeed to restore a deleted contact list
I was trying to post data from Zoho CRM to Zoho Campaign manually. I was able to do it but it saved the pushed data to the wrong list making that list over 800 contacts. I need to restore back prior to the manual push. Also I'm trying to download contacts from a previous correct campaign but after selecting first name. last name, email and mobile, the download only shows the email address. I'm not able to share the document either as a CSV or TSV to show you what I mean. Desperate!CRM to Campaign sync
Hello, I understand that for some reason there is a limit on the amount of syncs per month and because I am new to Zoho, through experimentation I have exceeded my limit (without actually ever sending anything). Please could you reinstate my syncs so that I can use the Campaigns module that I pay for? I would also like to know the reason why you have decided to put a limit on the number of sync as well as a clear explanation of how to avoid this happening again because the explanation on the sitemy account is problem it is not upload import email list
My account not upload import email list CVS or XLS or any type its clear in import history list but not clear in end list i was delete all and still problem but you know no option for delete import historyCannot import of export unopened list in Zoho Campaigns. Error message says 'Error Occured. Please try again!!!'
I am trying to download unopened contacts from a campaign. Error message says 'Error Occured. Please try again!!!' Also have tried to import a list and have correctly mapped the fields but have this message: We were unable to determine the data(column headings) for your import. Please select from each drop down box the label you would like to use for your records.Export Campaign to another document?
How can I export my Campaign to Word and PDF? I want to create a PDF archive on my website with old campaigns /PeterBounced emails from campaign not being added to bounced contacts
Why are Bounced emails from campaign not being added to bounced contactsdo not send marked as spam emails again
how to make sure that marked as spam emails automatically do not get sent another email from a new campaignCRM sync problem
Hi, I am trying to sync the contacts from CRM to Campaign. But it keeps saying "Postponed". May I know how I can resume the sync ?Zoho campaign facebook page
Hello. I have created a Zoho campaign a while ago and not used it. Today I deleted it from facebook and went back to zoho to check it out but was not abble to see it so I could edit or to create a new one, no matter the name I used, it says This page is being used in another organization. What do I do???I can not enter zoho Campaigns
the screen is completely white when you log can not check dataNeed Help regarding the logo Zoho Campaign + information regarding the upgrading way
Hello, 1/Currently I use the free version of Zoho Campaign to send emails. I can not keep out the Logo "Zoho campaign" on the bottom of my emailing. I selected for the theme: none (NO header and fooster), but the logo Zoho campaign still on the email How I can do ? Is it because I use the free version ? 2/If I upgrade my systhem Can I will keep out this logo ? 3/ For the pricing I don't really understand what is the difference between the both version Subscribers?base on the number of email, thisWrong Button Link URL in Campaign HTML Email!
When I add a button in my email campaign template and use the follwoing URL link http://www.xxx.com/#test to open a registration form on my website the HTML email sent by Zoho Campaign adds a ? to the end of the link (http://www.xxx.com/#test?) in the button so it goes to the website but not the form. Why? The plan text email is correct and works fine. Any help would be appreciated.Landing Page to Zoho CRM to Zoho Campaigns
Hi Team, I use Instapage.com for my landing pages. This provides integration to Zoho CRM for Lead creation. I want to trigger a Zoho Campaigns auto responder as soon as the lead completes the sign up form on the landing page. The problem I have is that the periodic sync between Zoho CRM and Zoho Campaign is only once a day. How can I trigger the Zoho Campaigns Auto Responder instantly. (Picture attached of the flow I am seeking.) Thanks, RyanZoho Campaign & CRM
Hi, I have linked my Zoho CRM and my Zoho Campaign a few weeks ago. Normally if I send an email from campaign to one contact (taht is already in my Zoho CRM) I would be suppose to see the email information (open vs non-open) from my Zoho CRM but I don't see that kind of information.....Is it possible to change the Appearance of header fields?
Can we change the Sent Field - so that the date appears in Red or Blue? Is this a possible to change how any of the fields appear?I can not send the email for review
Hello. When I click the submit button for the review, I receive an internal error message. I waited three days, but the problem is still there. Can you help me? Thank youunable to download image from especified url
I have a problem. When i charged a image can see this message "unable to download image from especified url", but its curious because i charge other imagw whit the same especifications and can charge normally. I don't know what i should to do. Someone could help me?Exporting data from ZOHO Campaigns for analysis
Hello We've sent a series of e-mails to 1400 customers. Now we want to analyse the results of the 3 e-mails and the 3 resends. It looks as though I have to export data relating to opens, clicks, bounces etc. for each sales person individually and then merge all the data in a spreadsheet so I can analyse. Can anyone suggest a better way to do this? Regards KarenFiguring out how to make all the products work and work together to send campaigns
I am pulling my hair out trying to figure out all of Zoho's products and make them work together. Currently we have Mail, CRM, Sales IQ, Campaigns, Chat, Support/tickets. What I want to do: Send out HTML emails to a variety of to-be and current clients, depending on many factors. Sometimes, I have a large amount of clients to send an email blast to, other times it is only to an individual. These email addresses can come from emails, the website via Sales IQ, or completely out of the system fromEdit Personal Templates Saved in my library.
How do I edit a template I created and saved in my library?adding new SPF record - Google Support says in a different way
Hello Zoho Team I am new to ZCampaign and am setting up the app. I am asked to update the SPF record and DKIM signature from my DNS panel and it looked easy by following your suggestion from your help on-line: "add a record SPF..." . Unfortunately Google Support (Italy) recommends not to add a new record but simply modify the existing one in order no to fall in some trouble ..... (here their page: https://support.google.com/a/answer/4568483) And now I am a bit confused; my question to you: 1) whatCan not Add users in Zoho Campaigns
Dear Zoho Support, We are getting a: "This email address has been already used in some other organization. So you cannot add/invite this user." for speyton@fonemed.com Can you please delete this record from the other organization if one exists (for campaigns) and allow us to add this user to our instance of Zoho Campaigns. When trying to verify the user via the automated email method - no email is delivered and therefore, we are out of options. Please do not delete this user from the CRM product.Hello
When I send Templates to Customers will it give me a Receipt letting me know that it was read?Problem using Lead Source in a campaign email
I would like to reference the Lead Source within the body of an email campaign, can you please show me how this is done as it isn't working for me. Thank you KirstieUnsyncing CRM and Campaign
I have my entire biz organization set up with myself as Admin/CEO. I have a "support.ut@powerhouserg.com" account which houses the "not met yet" lists (vs. personal leads we individually know). I accidentally "synced" the contacts in my personal CRM with that of supprt crm. so when I open https://campaigns.zoho.com/home.do#contacts/sync, I can see the Campaigns to CRM Settings with the support.ut@powerhuserg.com email listed. I want to UNSYNC this!! but I cannot. So when I go into the support.utAdding a hyperlink changes colour to grey
Hello, I am adding hyperlink to emails. The text colour is blue but when I hyperlink they go grey. They will not change back to blue.... This is very bad and I need some feedback on when you will be fixing this. Please respond asap. JasonImmediate Sync of Existing List
HI Team, I have a periodic sync set up for Zoho CRM Contacts. I have done some updates in CRM and now require a ONE OFF immediate sync to my existing list in Campaigns. How do I do that? Thanks RyanNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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