Which template to use to suit both mobile and desktop?
Anyone can point me to a template that supports multiple columns, AND still look optimised for both mobile and desktop? It seems like I can't get multiple columns to slide and stack on mobile (the problem is the Gmail app on iOS, works fine on Android) unless I use one of the smart templates, but that's just super narrow and not ideal for desktop... Thanks!When i adding new sender email address zoho show this message "Duplicated email address found while adding your sender address."
When i adding new sender email address zoho show this message "Duplicated email address found while adding your sender address." please helpAn internal error occurred while adding your email address. Please try again after sometime or contact us at support@zohocampaigns.com to resolve the problem.
I facing this problem when i trying to set campaign , please help meList Management/Segments in Campaigns - Not displaying all info
The list management/segment is not displaying all of the info selected. I clicked on the gear and selected multiple data elements. The "department" field is not displaying any data within the listing.I want to Usubscription my zoho campaign account right now.
I want to Usubscription my zoho campaign account right now.Send Post Campaign
How do I go about sending the campaign again to certain individuals who I have just added to ZOHO CRM or by other means but that it still gets tracked in CRM? For example: 1. Want to correct an email address and send the past few email campaigns to an individual. 2. New contacts, want to send the past 3 campaigns too. Thanks, JonBounce Contacts Removal Issue
My friend has subscribed Zoho Campaign Account with 5000 contacts package. His campaign account is not integrated with zoho crm. He want to mass remove bounced contacts from zoho campaign/contacts. How can it be done. Kindly let me know. Regards Shehbaz H.Better use of backward and filters in the list of campaigns.
Anytime I work on a campaign, if I go "backward", I return to the whole list of all campaigns ; it would be useful to return to the previous screen and stay in the campaign I am working on. Second thing : when we have a liste of campaigns, we can't make filters by the name of the campaign, or the name of the person in the organization that created the campaign or else. Last thing : when we ask for having 100 campaigns par page (instead of 20), the setting doesn't remain ; it always return to 20.how to resume an unsuscribed contact
One of the my contact - a test user - unsubscribed, so it reside in do-not-mail list. How is it possible to resume it from the "do-not-list" to the "active" contact list? Thanks RiccardoContacts are syncing between accounts, that should not be.
Hello, We have 2 users on Zoho campaigns and there are Example: users 1 synced a list using specific parameters Users 2 synced a list using a separate set of parameters User 2 list contained user 2 contacts and user 1 contacts. Thank you for your help on thismembership ID card with merge tags
Hello, We have set up an automated email response for our confirmation emails. We would like to include a membership ID card with the member's name and some other information on it. Is it possible to place merge tags on top of an image? We want to place the merge tags onto a jpg or png, for example, so that the card contains the info from the merge tags and displays it on the card. Thanks in advance!Mobilefriendly images: do's and don'ts
Hey guys, I'm loving the responsive newsletter templates. But I have a question about the use of images. Are there any guidelines to ensure that images are shown properly across all devices? From laptop to smartphone. Do I choose Custom, Original, Fit or... ? What about the Spacing? Is there an ideal size I can rescale to before I upload my image? Thanks for your advice! Stijn PS: if anyone has any other advice on keeping your mailings as mobile friendly as possible: let me know.How to delete bounced email contacts
How to delete bounced email contacts.Zoho won't let me add a different sender - says it's a duplicated email
I'm trying to set up an email campaign and need to add a different sender/reply to email than my login. It says the email I'm adding is a duplicate. How can I use that particular email? It's not in my drop down menu to select senders and I can't see where else it would be duplicated.How do I get the Google plus icon in my campaign footer?
I have created a theme for my campaign header and footer which allows facebook, linkedin and twitter - but there is no way of incorporating a google plus icon. Can anyone help? Thanks, Sam.Zoho Campaigns: Push member status as Fields in Zoho CRM Leads Module
I'm not able to select a field in Leads module to push member status from Zoho Campaigns to Zoho CRM. I have created a custom field in Leads module in Zoho CRM to store the member status from an email campaign executed in Zoho Campaigns. The issue is in the configuration of Push Member Status as Fields in Zoho CRM, the Leads field (Campaign Response) to map the member status is not there in the field selection pick list. How can I specify the Campaign Response field to receive the push notification?Campaign Account
I need the following users Campaign Account removed so that I can add him to our company account. User Name dbennett@digital-voice.comAdmins cannot see each others' sync details?!
Very frustrating that as an admin I cannot see the detail or edit syncs between CRM and Campaigns. After asking about this on a call, I was told the issue is trust and security. By giving someone Admin status, it means we trust them with those responsibilities. Please change this, it is a very bad UX to have to bother other users to change or alter syncs.Zoho Campaign Sign Up Form - Simplified Version
Hi, May I know if there is a simplified version of zoho sign up form. Like the ones from other email providers. a short javascript. Instead of the current code which is so long. It has html, inline styling and a bunch of javascript. The main problem is that it is conflicting with my website platform. Please advise, thanks.Sign-up form: alternative to the Multiset picklist?
Hi all, In our sign-up form I want future subscribers to select their field(s) of interest. So I can segment our mailing list using these criteria. Is there an alternative for the Multiset picklist? I'm pretty sure that our readers will be able to select all three of the options. Or the ones above and below each other. But I'm also sure that some of them will not be able to select 1 and 3 (see attachment). Because to do so, they'll have to press Ctrl + Caps Lock and then click. So is there a moreHave campaign emails sent to sender as well
Hi, Is it possible for emails to be sent out of Zoho Campaigns to be sent to the recipient AND have the sender BCC'd? This is so a follow-up email can be sent from our own mailbox by replying to the message while keeping context. Cheers, GianBounce due to mail server maintenance
I had several e-mails bounce at a single customer. Per the detailed info provided, the customer's e-mail server was under maintenance at the time my e-mails were attempting to deliver. Now these e-mails are showing as bounced and I can no longer sent e-mail campaigns to this customer. How do I fix this?The "schedule" command is not working.
Hello, my ZOHO Campaigns editor does not respond to the "schedule" comand after I received an approval for my campaign. Could someone help me with this issue? Thanks.free plan for campaigns
I was getting ready to send and it said I had no credits. I downgraded my account to the free account level. But there is no place to switch it to that. Can you help? Thanks.Campaign Emails Sent to Spam folder
Hi My emails during testing are going straight to spam folder. If I send message through regular email it does not go to spam folder. Can you help us figure out why this happening. Thanks.PREMIUM PLAN ENQUIRY
Good day to you Zoho Team, Am Samuel From Nigeria. I want to know your pricing plans for email marketing and upgrade limits. If i Upgrade to $75 plan. Do i have access to unlimited email blasting per day or what. Please Explain Asap/Existing contact sign up
Hi, We are going to be inputting contact details in Zoho CRM who have download a number of different digital information products we have developed. We then have Zoho Campaigns set up to sync with Zoho CRM to sync contacts to a master mailing list. Then, a workflow to sub divide that master list into smaller lists and a sign up autoresponder to send them a series of emails immediately after we have added them. In the product we have developed we are going to be inviting the contact to a separateSharing whole folder of documents with contacts?
Hello, I know when creating a campaign you can create a link to a document in your documents library, but can you create a link to a folder of documents? It would be great to provide our customers with a link to folder of our company user guides and brochures. Or are there any other modules connected to Zoho that allow you to do something like this? Any help would be appreciated. Sarahhow i can add video in campaign templates
how i can add video in campaign templates i don't understand this tagAutoresponder zoho campaign
Hi I would like set on zoho campaign an "autoresponder" based on email unopened. More precisely what i need is to send a "second" email after "n" days for those target who have recived the first one without actually click on the link inside the email. is there any way to do that with zoho campaign? Thank youSyncing to different mailing list
Hi, I have a paid for subscription to Zoho campaigns and I have been successfully syncing new contacts from Zoho CRM to a mailing list that automates a series of emails to the contacts as they get added to Zoho CRM. I am now looking to add new contacts to different mailing lists to receive different series' of emails based on how the contact was introduced to us. Can a member of the forum suggest a series of steps to follow to be able to achieve this result? Thanks. Lockridge HoltDelete a Campaigns Account
Dear, I need to have a Campaigns account closed for mfrances@ascensoxxi.com so that I can create her as an user in the right Campaigns organization. I understand that this wont affect her email account. Please help me out.Delete Campaigns account
Hi! I've created an organization account by mistake for Campaigns. I cant removed.Cannot choose the right email address as Sender email
Hello there, For some reason I can not select my address as a sender- or response email. I get a red notification roughly translated into: Duplicated email address found at adding your sender email. Thanks in advance!Can't see logo in email signature
Hi, I'm trying to test a campaign in Zoho Campaigns. I can't see logo in the email signature. It's a Jpeg file. Please help. TimTrouble with Sender Address in Campaigsn
Hi, For some reason I cannot change the Sender Adress of my email campaign. Even though I enabled the privilege under Settings tab —>Manage Users —>Privilege —>Use Sender/Reply to Address —>All users -->Save, no changes. It only shows my email address as an option and as soon as I try to enter another address (info@...) it gives me this error, see screen shotDelete contacts
Hello, It is possible delete mass contacts from campaigns failures to CRM? What I want to do: catch the contacts of canceled campaigns and deletes them directly in the contact list of campaigns and CRM. It's possible? Or you have to delete one by one? ThanksEmail Recipient Activity stated as "Unopened"
Hi, I received feedback from recipients that they did not receive the email (both Inbox & Junk mail). However, it shows on the email recipient activity report as unopened. Has the email been delivered? Or was it lost somewhere in the email server? If it has been delivered, why doesn't it show up in the Inbox or worst case scenario, their junk mail? Thanks!email devolution
Hello, Today I sent a campaign email to about 2000 contacts but it was canceled by Zoho because it had a high return rate. Many of the returned emails were current and valid email contacts. I confirm this. So why does it happen? What can we do to solve the problem? ThanksWhere can I find a hard bounce email address that was deleted?
My hard bounces are not being moved to the 'Do Not Mail' list, but are being deleted instead, which is an issue for us as we're losing data. How can we solve this?Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
Most Discussed Topics
Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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