Campaigns and Zoho Survey integration not working
I am sending a Campaign with a Zoho Survey. The link of the survey button is https://$[ZS:SURVEYURL]$. At the same time I am trying to pass the Name and Lastname information to the survey, to be able to do this I have changed the link to: https://$[ZS:SURVEYURL]$?Name$[FNAME]$ but it does not work properly. With this new link the fields I get in Zoho Survey are empty.Can you choose a font/font size in a plain text message?
I copied a word document as my message into a plain text email. It lost fonts. I would like this email to look nice, with a font and font size choice. Can I edit my email to get those back? How?Is it possible to attach list to the campaign clone using API?
I am creating campaign clone using zoho campaigns API and it is working perfect. Is it possible to attach list to the campaign clone using API? Currently it is setting only campaignname,subject,from_name fields.Urgent Email Campaign
Hi I urgently need to send an Email Campaign to the above contacts today. Could you please enable the contacts to be synced today as soon as possible.. Thanks Login: info@indianink.co.nzPostponed Syncs in Zoho Campaing
Hi there, We have a problem. I've read Forum & has the similar problem as other guys. According to the rules, I can have 5 active syncs per in Campaigns. At the moment I have the following situation: I have 2 active syncs & 3 are postponed. Can you, please, re-activate these 3 or please, advise, what should I do to reactivate them myself? Thank you in advance for all possible help VitalQuestion : How can I edit the Sync Contact settings after it became active?
Hi, I have setup my sync contact correctly, but to my suprise... in my CRM, there is 60 contacts., but in my Zoho campaign list using the sync contact way, I have 86. So now, I need to go and check whats wrong with my sync setting., but I can't view the setting of the sync i created. Anyway to go around this to investigate. thksSynchronisation problem
Hello ( and sorry about my english i am french :-) I have a problem with synchronisation in zoho campaign - to contact. Evrythink it's ok with 4 synchronisation and it's impossible to have another one. I juste have information that synchronisation it's "mi en suspens" something like "shelved" I change how i want to synchronise juste one time not evry day for exemple but nothing change. I saw a the right that i have 7 synchronisation possible and now i have message that i do 5 synchronisation it'sHow to remove links at the bottom of the bulkmail
Hi, I was wondering if someone could tell me or direct me to where I can find out to reduce/eliminate the links at the bottom of the emails sent out. like share, subscribe, etc. Basically the only one I would want to keep is the ability for them to unsubscribe. ThanksCampaign emails being received in Junk
I have done a couple of test campaigns and each time the emails are received in the Junk email box. What can I do to ensure my campaigns don't end up in Junk? I have followed the email tips & tricks to avoid this happening so I don't know what steps to take next. Thanks KirstieChrome Store quick link
Why is there no Chrome Store quick link to Zoho Campaigns? Most if not all other Zoho Apps have them?Autoresponders question
Hello, I'm interested in using autoresponders. Basically someone comes in and then are called to discuss their needs. If we get in touch, we wouldn't want the autoresponder to send anything. If we don't get in touch, we would want the autoresponder to send emails on a frequent basis until we did reach them. Is this possible based upon 'views' in the CRM syncing to the Campaigns module? I've searched and can't find the answer, hence asking here. Apologies if it has already been answered somewherePreview email has different font?
I create a campaign with a certain font and the preview email sends a completely different font? Any help with this issue would be greatly appreciated.My social promotion
Can you explain what is used for My social promotion tab in facebook? At the moment i have only linked my website... Thanks FrancoCampaign Report which not only shows campaign results but also shows leads, opportunities and customers that resulted from the campaign
I have been asked to create a report which gives the information on the campaign such as opens clicks etc, but also reports on the leads, opps and customers created as a result of that campaign using the integration from Zoho Campaigns to Zoho CRM. Is this possible?Delete and Re-Add Bounced Emails
I know that a recent bounced email is valid. How can I delete it from the bounced list and re-add it to my active list? Regards, Jarrod JonesHow do I remove entries from a pick list?
How do I remove entries from a custom field off type pick list in Campaigns? I can do it easily in CRM. There is only Edit and Add new options in Campaigns! Help!!Contact into groups
Can you group contacts into certain groups? For Marketing/autoresponder/newsletter we send different marketing to different groups with our current CRM. Look forward the answer. We want to have the customer journey under one roof. We are currently using ZOHO CRMRole-based email addresses
Do you have a list of role based email addresses that are automatically excluded from batch upload? For example, info@ support@ etc.Cannot select a mailing list using zoho campaigns wordpress plugin
I am trying to get the zoho Campaign Wordpress plugin to function. Initially we validated the key and the integration worked- however we could not see any of the multiple mailing lists we have. So we tried uninstalling the plugin- then re- integrating. Now the plugin integration hangs and does not complete. Please Assist, Thanksemail attachments in campaigns
Hi is there anyway to attach pictures on emails by zoho campaings? you can put the pictures in the email however i would like to attach pictures rather than showing them within the email? Thank you Best Regards Umut YesiltanHow to use Farsi fonts on Zoho Campaign?
Our company is based on Iran, and we need to send email newsletter in Farsi. When using Zoho Campaign, how do we do this?Campaigns From Email
We have been experiencing an odd issue. One of our users creates campaigns and sends them out but they are appearing to our clients to be coming from other employees within our company. It seems random, 2 or 3 will be from me and 5 or 6 from another employee. The users is setting the from email as his but it seems to come from others. In the send details I see that "CRM Data Enabled" is displayed for alternate Sender Email and Reply Email. Does this have something to do with it?Differences between [TEST] email and final sendout in iPad mail client
Hi, We've noticed some annoying differences between the test email (which automatically includes [TEST] tag into subject) and the final sending (which have been sending to full subscriber list). Platform: Apple Ipad Mail Client with IOS 9.3 beta 3 Campaign details: Custom HTML with 740px width. We imported our custom made HTML newsletter. Everything seems to be ok in preview window and in test e-mail (see attached test email.png), but when we sent the e-mail campaign finally, we've noticed that theCampaign review delay
I am evaluating Zoho campaigns for an animal support organization with 500 members. All that is needed is basic distribution list functionality. I would use my Zoho mail but this is highly limited in terms of number of email sent and recipients etc. I was surprised to see that outgoing emails are manually reviewed. This is a concern for us as some of the emails are very urgent .e.g 'dog is lost'. And any significant delay i.e. more than 15mins is a problem. What is maximum delay for a review? HowFNAME merge tag is displaying first and last name
Hi! I am just building my first campaign. On my sign up I have used a simple form which only requests Email and first name. When it processes, my contact list is saving the first name to both the first and last name field. I have included the FNAME tag in my autoresponder, and set the campaign live. On testing, I have signed up my email address using my form, inputting only email and first name, and for some reason the email is duplicating the first name (or potentially displaying the first andImporting from MailChimp
Hello, We're looking at importing our subscribers from Mailchimp to Zoho. When we do this by importing a CSV does it send a notification email or similar to the subscriber? Thanks ChrisHow do I share visibility of my campaigns with a team member
How do I share visibility of my campaigns with a team memberProblem with Subscribe in Campaigns
Someone who read my Campaign email tried to subscribe but couldn't get it to work. When I tried a test I also had a problem. I type in information in each of the fields but when I click on "join" nothing happens. When I click on "join" a second time it says "Please correct the marked field(s) below" and highlights the captcha field. But the information in the captcha field was correct and if I try to retype it I get the same message. Any ideas? Thanks. Samautomatic data switch to english when sending a campaign
My account is set up in French. When I send a campaign, Zoho automatically add text at the beginning and at the end. The problem is that when I look in zoho and send test email the message is in French so that's OK. Impossible de lire ou voir les images ? Afficher cet e-mail dans un navigateur EMAIL Cet e-mail a été envoyé par rmargotto@tinteo.com à rmargotto@tinteo.com Pas intéressé ? Se désabonner | Mettre à jour le profil | Intéressé S’abonner | Impressionné ? Le recommander à un ami Tinteo |Is there any way to sync contacts from CRM to Campaigns immediatly?
Hello, Having the contacts in Zoho CRM, we want sync to Zoho Campaigns to send autoresponders immediatly when leads are suscribing in Zoho CRM. We can sync contacts daily, weekly and monthly but we need that being at the moment. Is there any solution for this? Thanks, i wait for your answer.Send a Campaign to all Contacts in an account where there is a Potential
Currently each Potential in my CRM has one Contact associated to it which means there is one e-mail address to sync to Campaigns and send marketing material to base don the Potential. However this means only one person in that Account receives the e-mail marketing. How can every contact in an account where there is a potential be sync'd to Zoho Campaigns to receive Campaign e-mails?cannot add crm user to campaigns
Hi, I want to add a CRM user aneta.suchankova@posam.cz to Campaigns, but I get the following error message: This email address has been already used in some other organization. So you cannot add/invite this user Thanks for help. PetrSync data from Campaigns to CRM
Hi team, Some background: When I a run a campaign, I check the report on who's opened it. I have created a custom field in Zoho Campaigns called "Campaign Email Opened", and I run a mass update on all those who have opened the email to update this field. How can I sync this field into a custom field in Zoho CRM Contacts? I've tried making the field text, checkbox & pick list with a required field in Zoho CRM, but when I try to map these in the Campaigns to CRM sync it doesn't let me. Any ideas? ThanksDowngrading Back to the Free Campaign Version
We ungraded to the paid version of campaigns a while back, but since no longer need that many email contacts. When we tried to downgrade back to the free version of zoho campaigns, the option was not available. How do we get back to the free version of campaigns?Data input for a campaign
I'm currently adding data into a campaign, the problem is every time I update a lead in the campaign it takes me back to the beginning of the campaign and I have to click the arrow until I get back to where I am( currently in the 300's) It's quite frustrating. I've clicked every button and tried everything but regardless of whether I click the "back" button in Zoho or the back button on my web browser, I'm still brought back to the beginning of the campaignhow many times has been openned?
Team, is there any way to see how many times a person open the message? Can't find it. Is a critical information as most of the times the clients just forward to somebody else. We contact first those clients that have a significant amount of openings as they are showing a higher interest (or had forwarded the message to somebody that has). Thanks.Campaign are not getting logged under respective contact in Zoho CRM
Hi , Highly disappointed. I m using Zoho campaigns from quite a long time, but never faced such problem. From last one month whenever I send any campaigns It is not getting logged in Zoho crm under respective contacts, sometimes for few contacts it gets logged but not for all. I have been complaining about this from last 20 days but its very disappointing that nobody from your side is taking it seriously. Every time I talk to your reps, the only answer i get is they will contact me soon. But stillattached a pfd to an emailing campaign
Hello, it is possible to attached a PDF to an emailing campaign ? This make me crazy, I dont understand how tot do but I am not sure that we can in fact... Who know ? Thanks for the reply. AMUpgrade
Is the plan based on number of subscribers fixed. If the list grows to the next tier will it automatically switch to that one?? If the number of subscribers decrease will the plan switch to the lower tier???Can not Add users in Zoho Campaigns
Hello, In our organization we have created 2 Zoho users/accounts. We work together in CRM without problems. We were now evaluating Zoho Campaigns App (individually).... I was trying to add the other user in my Zoho Campaing....but i am allways getting the error: This email address has been already used in some other organization. So you cannot add/invite this user If he tries to Add me he got also the same message....what is wrong? How i can solve this? Thanks,Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
Most Discussed Topics
Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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