Autoresponder lists
Hi There, We have created an autoresponder series which was originally set up so that contacts signed into the 'test mailing list'. The idea is that captured names would go through receiving 8 autoresponders spaced over 6 months or so. Now that it is ready, I need to change this that they go into a list titled 'new leads 2016'. I cannot see anywhere how to do this? ThanksNeed to restore a deleted contact list
I was trying to post data from Zoho CRM to Zoho Campaign manually. I was able to do it but it saved the pushed data to the wrong list making that list over 800 contacts. I need to restore back prior to the manual push. Also I'm trying to download contacts from a previous correct campaign but after selecting first name. last name, email and mobile, the download only shows the email address. I'm not able to share the document either as a CSV or TSV to show you what I mean. Desperate!CRM to Campaign sync
Hello, I understand that for some reason there is a limit on the amount of syncs per month and because I am new to Zoho, through experimentation I have exceeded my limit (without actually ever sending anything). Please could you reinstate my syncs so that I can use the Campaigns module that I pay for? I would also like to know the reason why you have decided to put a limit on the number of sync as well as a clear explanation of how to avoid this happening again because the explanation on the sitemy account is problem it is not upload import email list
My account not upload import email list CVS or XLS or any type its clear in import history list but not clear in end list i was delete all and still problem but you know no option for delete import historyCannot import of export unopened list in Zoho Campaigns. Error message says 'Error Occured. Please try again!!!'
I am trying to download unopened contacts from a campaign. Error message says 'Error Occured. Please try again!!!' Also have tried to import a list and have correctly mapped the fields but have this message: We were unable to determine the data(column headings) for your import. Please select from each drop down box the label you would like to use for your records.Export Campaign to another document?
How can I export my Campaign to Word and PDF? I want to create a PDF archive on my website with old campaigns /PeterBounced emails from campaign not being added to bounced contacts
Why are Bounced emails from campaign not being added to bounced contactsdo not send marked as spam emails again
how to make sure that marked as spam emails automatically do not get sent another email from a new campaignCRM sync problem
Hi, I am trying to sync the contacts from CRM to Campaign. But it keeps saying "Postponed". May I know how I can resume the sync ?Zoho campaign facebook page
Hello. I have created a Zoho campaign a while ago and not used it. Today I deleted it from facebook and went back to zoho to check it out but was not abble to see it so I could edit or to create a new one, no matter the name I used, it says This page is being used in another organization. What do I do???I can not enter zoho Campaigns
the screen is completely white when you log can not check dataNeed Help regarding the logo Zoho Campaign + information regarding the upgrading way
Hello, 1/Currently I use the free version of Zoho Campaign to send emails. I can not keep out the Logo "Zoho campaign" on the bottom of my emailing. I selected for the theme: none (NO header and fooster), but the logo Zoho campaign still on the email How I can do ? Is it because I use the free version ? 2/If I upgrade my systhem Can I will keep out this logo ? 3/ For the pricing I don't really understand what is the difference between the both version Subscribers?base on the number of email, thisWrong Button Link URL in Campaign HTML Email!
When I add a button in my email campaign template and use the follwoing URL link http://www.xxx.com/#test to open a registration form on my website the HTML email sent by Zoho Campaign adds a ? to the end of the link (http://www.xxx.com/#test?) in the button so it goes to the website but not the form. Why? The plan text email is correct and works fine. Any help would be appreciated.Landing Page to Zoho CRM to Zoho Campaigns
Hi Team, I use Instapage.com for my landing pages. This provides integration to Zoho CRM for Lead creation. I want to trigger a Zoho Campaigns auto responder as soon as the lead completes the sign up form on the landing page. The problem I have is that the periodic sync between Zoho CRM and Zoho Campaign is only once a day. How can I trigger the Zoho Campaigns Auto Responder instantly. (Picture attached of the flow I am seeking.) Thanks, RyanZoho Campaign & CRM
Hi, I have linked my Zoho CRM and my Zoho Campaign a few weeks ago. Normally if I send an email from campaign to one contact (taht is already in my Zoho CRM) I would be suppose to see the email information (open vs non-open) from my Zoho CRM but I don't see that kind of information.....Is it possible to change the Appearance of header fields?
Can we change the Sent Field - so that the date appears in Red or Blue? Is this a possible to change how any of the fields appear?I can not send the email for review
Hello. When I click the submit button for the review, I receive an internal error message. I waited three days, but the problem is still there. Can you help me? Thank youunable to download image from especified url
I have a problem. When i charged a image can see this message "unable to download image from especified url", but its curious because i charge other imagw whit the same especifications and can charge normally. I don't know what i should to do. Someone could help me?Exporting data from ZOHO Campaigns for analysis
Hello We've sent a series of e-mails to 1400 customers. Now we want to analyse the results of the 3 e-mails and the 3 resends. It looks as though I have to export data relating to opens, clicks, bounces etc. for each sales person individually and then merge all the data in a spreadsheet so I can analyse. Can anyone suggest a better way to do this? Regards KarenFiguring out how to make all the products work and work together to send campaigns
I am pulling my hair out trying to figure out all of Zoho's products and make them work together. Currently we have Mail, CRM, Sales IQ, Campaigns, Chat, Support/tickets. What I want to do: Send out HTML emails to a variety of to-be and current clients, depending on many factors. Sometimes, I have a large amount of clients to send an email blast to, other times it is only to an individual. These email addresses can come from emails, the website via Sales IQ, or completely out of the system fromEdit Personal Templates Saved in my library.
How do I edit a template I created and saved in my library?adding new SPF record - Google Support says in a different way
Hello Zoho Team I am new to ZCampaign and am setting up the app. I am asked to update the SPF record and DKIM signature from my DNS panel and it looked easy by following your suggestion from your help on-line: "add a record SPF..." . Unfortunately Google Support (Italy) recommends not to add a new record but simply modify the existing one in order no to fall in some trouble ..... (here their page: https://support.google.com/a/answer/4568483) And now I am a bit confused; my question to you: 1) whatCan not Add users in Zoho Campaigns
Dear Zoho Support, We are getting a: "This email address has been already used in some other organization. So you cannot add/invite this user." for speyton@fonemed.com Can you please delete this record from the other organization if one exists (for campaigns) and allow us to add this user to our instance of Zoho Campaigns. When trying to verify the user via the automated email method - no email is delivered and therefore, we are out of options. Please do not delete this user from the CRM product.Hello
When I send Templates to Customers will it give me a Receipt letting me know that it was read?Problem using Lead Source in a campaign email
I would like to reference the Lead Source within the body of an email campaign, can you please show me how this is done as it isn't working for me. Thank you KirstieUnsyncing CRM and Campaign
I have my entire biz organization set up with myself as Admin/CEO. I have a "support.ut@powerhouserg.com" account which houses the "not met yet" lists (vs. personal leads we individually know). I accidentally "synced" the contacts in my personal CRM with that of supprt crm. so when I open https://campaigns.zoho.com/home.do#contacts/sync, I can see the Campaigns to CRM Settings with the support.ut@powerhuserg.com email listed. I want to UNSYNC this!! but I cannot. So when I go into the support.utAdding a hyperlink changes colour to grey
Hello, I am adding hyperlink to emails. The text colour is blue but when I hyperlink they go grey. They will not change back to blue.... This is very bad and I need some feedback on when you will be fixing this. Please respond asap. JasonImmediate Sync of Existing List
HI Team, I have a periodic sync set up for Zoho CRM Contacts. I have done some updates in CRM and now require a ONE OFF immediate sync to my existing list in Campaigns. How do I do that? Thanks RyanCampaigns and Zoho Survey integration not working
I am sending a Campaign with a Zoho Survey. The link of the survey button is https://$[ZS:SURVEYURL]$. At the same time I am trying to pass the Name and Lastname information to the survey, to be able to do this I have changed the link to: https://$[ZS:SURVEYURL]$?Name$[FNAME]$ but it does not work properly. With this new link the fields I get in Zoho Survey are empty.Can you choose a font/font size in a plain text message?
I copied a word document as my message into a plain text email. It lost fonts. I would like this email to look nice, with a font and font size choice. Can I edit my email to get those back? How?Is it possible to attach list to the campaign clone using API?
I am creating campaign clone using zoho campaigns API and it is working perfect. Is it possible to attach list to the campaign clone using API? Currently it is setting only campaignname,subject,from_name fields.Urgent Email Campaign
Hi I urgently need to send an Email Campaign to the above contacts today. Could you please enable the contacts to be synced today as soon as possible.. Thanks Login: info@indianink.co.nzPostponed Syncs in Zoho Campaing
Hi there, We have a problem. I've read Forum & has the similar problem as other guys. According to the rules, I can have 5 active syncs per in Campaigns. At the moment I have the following situation: I have 2 active syncs & 3 are postponed. Can you, please, re-activate these 3 or please, advise, what should I do to reactivate them myself? Thank you in advance for all possible help VitalQuestion : How can I edit the Sync Contact settings after it became active?
Hi, I have setup my sync contact correctly, but to my suprise... in my CRM, there is 60 contacts., but in my Zoho campaign list using the sync contact way, I have 86. So now, I need to go and check whats wrong with my sync setting., but I can't view the setting of the sync i created. Anyway to go around this to investigate. thksSynchronisation problem
Hello ( and sorry about my english i am french :-) I have a problem with synchronisation in zoho campaign - to contact. Evrythink it's ok with 4 synchronisation and it's impossible to have another one. I juste have information that synchronisation it's "mi en suspens" something like "shelved" I change how i want to synchronise juste one time not evry day for exemple but nothing change. I saw a the right that i have 7 synchronisation possible and now i have message that i do 5 synchronisation it'sHow to remove links at the bottom of the bulkmail
Hi, I was wondering if someone could tell me or direct me to where I can find out to reduce/eliminate the links at the bottom of the emails sent out. like share, subscribe, etc. Basically the only one I would want to keep is the ability for them to unsubscribe. ThanksCampaign emails being received in Junk
I have done a couple of test campaigns and each time the emails are received in the Junk email box. What can I do to ensure my campaigns don't end up in Junk? I have followed the email tips & tricks to avoid this happening so I don't know what steps to take next. Thanks KirstieChrome Store quick link
Why is there no Chrome Store quick link to Zoho Campaigns? Most if not all other Zoho Apps have them?Autoresponders question
Hello, I'm interested in using autoresponders. Basically someone comes in and then are called to discuss their needs. If we get in touch, we wouldn't want the autoresponder to send anything. If we don't get in touch, we would want the autoresponder to send emails on a frequent basis until we did reach them. Is this possible based upon 'views' in the CRM syncing to the Campaigns module? I've searched and can't find the answer, hence asking here. Apologies if it has already been answered somewherePreview email has different font?
I create a campaign with a certain font and the preview email sends a completely different font? Any help with this issue would be greatly appreciated.Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectIntroducing Zoho Campaigns' own gateway for SMS campaigns
We are excited to announce the launch of our SMS Gateway to send SMS through Zoho Campaigns. We have also made a few other changes in our current SMS Campaign model to improve your over all user experience. These updates are planned with an aim to expandDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businesses
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Email Verification on Subdomain
Hi, The latest guidelines for setting up an email newsletter are to set it up on a subdomain of your main domain so that if you get put in a spam block, it doesn't block all your company email. We have been trying to set this up and managed to get ourIs Reverse Sync a Thing? (Zoho Campaign to Zoho CRM)
ChatGPT said I could do a reverse sync to ensure that engagement data such as opens, clicks, bounces and unsubscribes are automatically sent back to Zoho CRM from a Zoho Campaign. I can't see where I can sync something like this. I have the other ZohoEmail content strategy
This is basically a couple of questions about the best practices when it comes to the use of colors as part of the message sent through the email campaign. 1 - Is there a guide or recommendation as to what are the best colors for text/background associatedNewspaper template
Is there a template that looks like a newspaper or magazine?Internal Notification Email contact fields
Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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