Notifications sounds
I don't know since when the Notifications sound in zoho chat become so loud it really hurt my ears. how can i turn the volume down? (ie has no such problem, just chrome) I am using windowsQuestion about typing indicator feature
I'm in need of a multi-user chat environment with a typing indicator (by which I mean, something that says "so-and-so is typing" when someone is typing) which works with multiple users in a chat (not just 1-on-1 IMs.) Can I do this with any sort of zoho chat?Zoho Chat - group member doesn't get any notifications
Hello, I'm the chat administrator for my library's Research department. We use Zoho Chat to assist our students. We created an administrative account and added all the Research librarians to a group under that account; then they each sign in with their own individual login credentials. We started using Chat this way in July 2012 and it's worked well for the most part. However, recently one of the group members stopped receiving any type of notification - no popup, sound, anything. Also, others whoMessage: Unable to connect chat server... Connecting...
There is a highlighted message at the bottom of my email window that says "Unable to connect chat server...", and then it says something like "Connecting" or "Trying to connect". I don't want to connect to a chat server... I don't want to see that highlighted message there all the time... and I've found no way to get rid of it. It's kind of alarming. It bugs me to think that my system is trying to do something that I have not requested it to do. Is there a way to get rid of that message? IHow to add new users
Hi, What do I click on to add a new chat user to my subscription from https://chat.zoho.com? I don't understand the process to add users. Is each employee supposed to sign up for their own chat account? If so, how do you link the users together on the subscription? Thanks.Sound settings
We are using zoho chat to receive questions on our iPads. Although the settings are selected to make a sound when messages are received I don't hear anything. Senders do hear a sound on their pcs when they receive our replies.Yahoo SignIn Failure !
I can access my hotmail, gmail, fb, but for yahoo never ! please help me.Unable to select other departments in Livedesk Webembed
I'm trying out Livedesk. I can create multiple departments, however, I can't create web embed codes for them because it won't allow me to select other departments. The options are my default, system generated department and 'Allow user to select department'. Thoughts?mehran muslim ipad apps
hey , how can i pudate my ebuddy messanger in my ipad?????UI Customization
Hi there, are there any possibilities to customize the UI of Zoho Chat frontend (preferably via CSS)? Thanks in advance, DanielIntegrate zoho chat (live support) with zoho crm
Does zoho live support (chat) integrate with zoho crm? 1. We want to be able to create and manage leads/contacts while working in Live Support. Is there a way to do this? 2. We want to be able to associate the chat record with the contact (along with emails and phone calls), so we can later have a full picture of the communications. Is there a way to do this? 3. We are really looking for an enterprise class livesupport integration (like salesforce + liveperson). Is this something we can do in zoho?Problem with connecting to incoming calls
I've set up a Group to answer enquiries from a widget on our home web page. Zoho Chat has been great but a couple of staff have reported difficulty recently with connecting to incoming calls. This is what happens: "The computer starts ringing and the notification box appears on the bottom right of the screen as it should - when I click on 'accept' the notification box disappears, but no chatbox appears. After this happened the first time… I got a colleague to test it by trying to contact me fromRE: Zoho Chat and Connections
This is my site (for now) Hello, This is my site. I have owned it for a year or so. It is a good thing for my life because I can use it on many different levels. I have noticed that ZOHO Chat can be embedded. This is great. I can add Chat to my website and use the main board on my computer to relate and chat with visitors to my site. I never thought anything like this could be free. I think I can use ZOHO products for more than just chat. Hopefully, there will be some live chat or live-videoDo I need both pidgin and Jabber in order to use zoho chat?
I setup pidgin and I have zoho chat but it is not working. Do I need something else? I am not sure. Please help.What can we talk about in Zoho Chat?
I'm new here. I have a question: What can we talk about in Zoho Chat? Anything? Thank you.What will go away when my free trial ends?
My free trial is about it end. First, I am unsure how to know when it ends. Also, what features will be inaccessible if I do not upgrade?Zoho Live Support - Integration of live support with CRM
Hi all, I spoke earlier today with someone at Zoho CRM support regarding my dilemma. I love Zoho's products and I am very interested in utilizing zoho live support on my website so that my support reps can receive communications from my site visitors in real-time through zoho chat & as an enterprise user, the chat bar in CRM and all my other zoho applications. However, the code for the zoho chat application places a plain static iframe chat box on a page of my site. From what I see there is no wayDesktop alerts stopped working
Desktop alerts are no longer working for us. We run them on Chrome. For a while, no matter what browser (for example Firefox or IE), we were in, as long as Chrome was open and logged into our account, the desktop notifications would appear when we got a new chat. Now, even if Chrome is on top or the only one open, if we are in another tab other then the one logged into chat, the notifications don't appear. What might be going on? We are all running Windows 7. Is the problem perhaps that multiplemy company email address is to big. So my boss can not invite me for ZOHO with that emailaddress
How can I be invited with my company email address?Zoho chat security features
I would like to know all the available security features of Zoho chat. I have seen that it uses SSL encryption. Can chat logging be turned off locally? Are all chat logs available to the administrator, or only support chats? Are logged chats stored on Zoho's servers anywhere? Can Zoho chat be used with other OTR-enabled clients like Pidgin and Adium? Thanks.Are customers able to access Zoho Chat?
I am evaluating Zoho for use in our customer care center and have a question about the chat. I see where it seems to be specifically created to be an internal chat between colleagues and groups. The majority of our customer contact will be online chats so I need to know if this internal chat can be utilized as a Website chat program or do we need to fine a compatible, integratable 3rd party chat program? Since I am on a free trial I cannot test the PhoneBridge add-on but if anyone has this featureChat: user status
User status does not update in conversation window. Network: MSN.Zoho IM Function in Zoho Mail/Dashboard
when I use Chrome, i do not have problems sending IM chats to other staff. but others who use internet explorer cannot send or reply. When I hit enter on Chrome it sends out the reply/msg. When they hit enter in ie, it returns and goes to a new line. how can a user of ie use the chat function within the zohomail dashboard?Ideas for Zoho Chat improvement
For what it's worth, here I intend to list my ideas as a rather recent Zoho adept: It would be great if Zoho Chat could “remember” which service tab was selected the last time, and load this tab automatically when the chat tab loads. And could there be an option to make the chat status of the services visible inside the Mail tab? Maybe at the bottom, like the message counters. Ideally, it should be possible to assign custom names to the contacts of all services. If you have co-workers who insistzoho chat - desktop notification
Am I missing something? Great I embed a support chat in my wiki and website Easy to use... except I have to be on the zoho chat browser window to notice that someone has joined. Even if I am on another zoho page. The firefox plugin doesn't notify about a new chat starting (ie. someone types in their name in the embedded chat and awaits to be let in). Desktop or browser plugin to notify please? Or is there already and I just cannot find it? Dr John KenworthySome visitors can see what I am typing
Some visitors don't see the messages I am sending them. I have zoho chat on my website. I can see text being sent to me but visitor does not see what I am typing. Can someone help?desktop notification and iphone app
I need a iphone app that lets me know when someone is on my website and wanting to chat with me , is that coming? also need a desktop notification ( I don't want to be on the webpage all the time)Chat with support
How can I chat to support without embedding code in a webpage?desktop sharing?
Hi Love Zoho, what exactly happens if I hit the desktop sharing button in chat? Thanks for a great service. KeithLogo Display Problem in IE8 + IE9
For some reason Internet Explorer 8 and 9 shows our company logo stretched. Firefox and Chrome do not do this... I have tried multiple resolutions and logos, all with the same result. What is the exact resolution that will work for IE9? I will make a logo to spec. Below is a comparison between the Firefox (left) and IE9 (right):Chatbar frame + a second chatbar inside
Hello. I'm having an issue with the Zoho chatbar popping up twice on my screen. I'll explain. To log into Zoho, I use mail.zoho.com. This would guarantee that all my available apps would be displayed to the left side of my screen. At the very bottom of my screen is my chatbar. Just by looking at it, I can only surmise that these are displayed in frames. Now when I click on either the CRM or People apps, it loads them in the middle of the screen. Basic stuff, right? But then I notice that these twoUser can see me as a contact but I can't see them.
They can chat with me by clicking my name in thier contacts but I cannot initiate a chat because its not listed in my contacts. I have tried to add via zoho id and email address many times. It says contact added successfully but it never shows in contact list. And when he starts a chat with me it shows his name a s 'rick'. In his account and with other chat contacts, his full name appears.Video and Audio Chat?
Dear Zoho Chat Team! Many thanks for your great piece of work with Zoho Chat! I really enjoy it!! Is there any possibility to use this chat with Audio and Video ?? Or in other words is that on your roadmap?? How can I start a group chat?? Many thanks in advanced Kind regards, alexZoho Groups not working
Hi all. Recently added my first Group to my zoho chat, and it isn't as functional as I'd hoped it to be. 1. The chat window does not receive chat messages, most of the time 2. It will work intermittently, once or twice a day, with a few lines of conversation making it to the chat box, then stop again I am the only one in the office that this is happening to, other users are fine so I dont believe it's the group set up. Added Zoho groups through an invitation link, and when that didn't work wellChat on the side navigation please
I like Zoho's side navigation system. Is there any way we could get the Chat function to be placed in the side navigation pane? It's not an earth-shattering problem, but I find it mildly annoying that I have to go to the top menu and then pick Chat to view the main Chat area. Interestingly, when I am in the main Chat area, Chat does appear in the side navigation area. Please fix this. Thank you. - BalMembers List
Where can I find the name list of the members?File transfer is no longer working in Zoho Chat
Is this intentional? The button is still there, but no one can use it to send an image or file anymore. It was working a few days ago.Placing copy on the chat box
I have the big gray chat box on the my website. I want to put a sentence just above and on the happy face. How is that possible?is one to one personal chat available?
can we have one to one personal chat implementation in our websites. Its like a matrimonial site which we wanted to incorporate one to one personal chat functionality in our application. Please let me know. thanks.Deleted Contacts
I noticed that some of my contacts has been missing. But I could see a pop up message every time they change actions (available, busy, change shout out etc.) But when I tried to add them again a message stating that they already exist in my contact list. Attached is the copy of the said error.Next Page
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Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks
Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them toUnresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)Cliq Channels - Permissions
Hello All, As said in my previous post, I'm going to detail Permissions - set of actions one can perform in the channel. In more simple words it is the power that one wields in a channel to perform certain actions. You can go to Permissions through Channel Preview i.e. hover over the channel in LHS and click on info icon. There are total of 8 actions that constitute the Permissions. They are: Edit Channel info: Permission to edit the Channel title and description This info will be displayed in ChannelAutomating leave alerts in Zoho Cliq
The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone staysAutomating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
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Animated GIF Images in Chat
I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressingnot letting add
im trying to add people with the add user + or whatever on my cliq little conversation chats for some reason when i add my fellows, or they add me it is not goin through and we are not able to add eachother i was only able to add two peopleAccess Tokens and Webhooks
I have a linux server application that I want to be able to talk to the cliq chatbot and get a response back to that linux server application. This is for the linux server application to check the chat/channel's message history in Cliq. The Zoho API consoleShow Zoho Cliq Reminders in Zoho Calendar
Hi Zoho Team, I hope you're doing well. We appreciate the existing integration between Zoho Cliq and Zoho Calendar, which allows meetings scheduled via Cliq to be displayed in the calendar. However, we’ve noticed that reminders set in Zoho Cliq do notPost to Bot doesn't work for Clickup extension
I correctly configurated the extension but i don't received the notifications in my bot when a task has an update. Can you help me?
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Automating leave alerts in Zoho Cliq
The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone staysNo longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition ofConvert a message on Cliq into a task on Zoho Connect
Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect. If you haven't createdCliq Bots - Post message to a bot using the command line!
If you had read our post on how to post a message to a channel in a simple one-line command, then this sure is a piece of cake for you guys! For those of you, who are reading this for the first time, don't worry! Just read on. This post is all about how
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