Chat: user status
User status does not update in conversation window. Network: MSN.Zoho IM Function in Zoho Mail/Dashboard
when I use Chrome, i do not have problems sending IM chats to other staff. but others who use internet explorer cannot send or reply. When I hit enter on Chrome it sends out the reply/msg. When they hit enter in ie, it returns and goes to a new line. how can a user of ie use the chat function within the zohomail dashboard?Ideas for Zoho Chat improvement
For what it's worth, here I intend to list my ideas as a rather recent Zoho adept: It would be great if Zoho Chat could “remember” which service tab was selected the last time, and load this tab automatically when the chat tab loads. And could there be an option to make the chat status of the services visible inside the Mail tab? Maybe at the bottom, like the message counters. Ideally, it should be possible to assign custom names to the contacts of all services. If you have co-workers who insistzoho chat - desktop notification
Am I missing something? Great I embed a support chat in my wiki and website Easy to use... except I have to be on the zoho chat browser window to notice that someone has joined. Even if I am on another zoho page. The firefox plugin doesn't notify about a new chat starting (ie. someone types in their name in the embedded chat and awaits to be let in). Desktop or browser plugin to notify please? Or is there already and I just cannot find it? Dr John KenworthySome visitors can see what I am typing
Some visitors don't see the messages I am sending them. I have zoho chat on my website. I can see text being sent to me but visitor does not see what I am typing. Can someone help?desktop notification and iphone app
I need a iphone app that lets me know when someone is on my website and wanting to chat with me , is that coming? also need a desktop notification ( I don't want to be on the webpage all the time)Chat with support
How can I chat to support without embedding code in a webpage?desktop sharing?
Hi Love Zoho, what exactly happens if I hit the desktop sharing button in chat? Thanks for a great service. KeithLogo Display Problem in IE8 + IE9
For some reason Internet Explorer 8 and 9 shows our company logo stretched. Firefox and Chrome do not do this... I have tried multiple resolutions and logos, all with the same result. What is the exact resolution that will work for IE9? I will make a logo to spec. Below is a comparison between the Firefox (left) and IE9 (right):Chatbar frame + a second chatbar inside
Hello. I'm having an issue with the Zoho chatbar popping up twice on my screen. I'll explain. To log into Zoho, I use mail.zoho.com. This would guarantee that all my available apps would be displayed to the left side of my screen. At the very bottom of my screen is my chatbar. Just by looking at it, I can only surmise that these are displayed in frames. Now when I click on either the CRM or People apps, it loads them in the middle of the screen. Basic stuff, right? But then I notice that these twoUser can see me as a contact but I can't see them.
They can chat with me by clicking my name in thier contacts but I cannot initiate a chat because its not listed in my contacts. I have tried to add via zoho id and email address many times. It says contact added successfully but it never shows in contact list. And when he starts a chat with me it shows his name a s 'rick'. In his account and with other chat contacts, his full name appears.Video and Audio Chat?
Dear Zoho Chat Team! Many thanks for your great piece of work with Zoho Chat! I really enjoy it!! Is there any possibility to use this chat with Audio and Video ?? Or in other words is that on your roadmap?? How can I start a group chat?? Many thanks in advanced Kind regards, alexZoho Groups not working
Hi all. Recently added my first Group to my zoho chat, and it isn't as functional as I'd hoped it to be. 1. The chat window does not receive chat messages, most of the time 2. It will work intermittently, once or twice a day, with a few lines of conversation making it to the chat box, then stop again I am the only one in the office that this is happening to, other users are fine so I dont believe it's the group set up. Added Zoho groups through an invitation link, and when that didn't work wellChat on the side navigation please
I like Zoho's side navigation system. Is there any way we could get the Chat function to be placed in the side navigation pane? It's not an earth-shattering problem, but I find it mildly annoying that I have to go to the top menu and then pick Chat to view the main Chat area. Interestingly, when I am in the main Chat area, Chat does appear in the side navigation area. Please fix this. Thank you. - BalMembers List
Where can I find the name list of the members?File transfer is no longer working in Zoho Chat
Is this intentional? The button is still there, but no one can use it to send an image or file anymore. It was working a few days ago.Placing copy on the chat box
I have the big gray chat box on the my website. I want to put a sentence just above and on the happy face. How is that possible?is one to one personal chat available?
can we have one to one personal chat implementation in our websites. Its like a matrimonial site which we wanted to incorporate one to one personal chat functionality in our application. Please let me know. thanks.Deleted Contacts
I noticed that some of my contacts has been missing. But I could see a pop up message every time they change actions (available, busy, change shout out etc.) But when I tried to add them again a message stating that they already exist in my contact list. Attached is the copy of the said error.Plz creat dekstop and mobile application for chat
Plz creat dekstop and mobile application for chatadding non-zoho users to chat
when i click add contact and attempt to fill in the email field with an email id of someone outside of zulu, the field below (zoho id) has my id selected. So when i hit add it fails to send the invite ? The help says just put in the email address if they aren't a zoho user - I'm trying to do just that. This seems like a prettty basic function - what am i missing here?Chat API to see if a member is online?
Hey there! I'm planning on fading the chat window into my website using jQuery after a certain amount of time - kind of like: The user has spent so much time on this page now, they probably have a question. Obviously it doesn't make sense to display the chat window if none of the support representatives are online. Is there a way to use JavaScript to check that ahead of time? Cheers, ChristianWord-wrapping
Long words (or computer phrases like long file paths) get lost in the shoutbox. This is because neither scrollbars nor word-wrapping are enabled. I suggest adding this to your CSS... .msgtxt { word-wrap: break-word }Way to auto-focus the chat box
I popup the Zoho Chat shoutbox dynamically, and I'd like to auto-focus the typing area when doing this. I understand that it does not make sense to auto-focus in most cases, but in this case the user has asked for that chat to come up. So it would be nice to have a parameter to say this.WCAG
The box you type shoutbox messages into does not have a marked-up label element, which is required for the Web Content Accessibility Guidelines. I have a blind user rightly pointing this out to me, so I think it should be fixed, along with a general review of your widgets to make sure they meet WCAG. It would not take you long, it's quite simple work really :).Invites to Chat group members
I set up a group for the Chat application and in the group view screen in the 'Pending invitations' screen I still have all the emails of my selected group members--- when I talk to them no one has received any invitations... what am I doing wrong? Thank you NataliaTurning off chat
Is there a way to disable the chat function?Chat with non-zoho people?
Is it possible in any of the zoho chat clients to add a user who is not a zoho user to an individual chat (not as a member of a workspace, or project)? thanks, Scott Kaye Streamside CRM Scott@StreamsideCRM.com Streamside CRM, customizes, implements, trains and supports Zoho CRM and Integrated Business Applications for small and mid-sized businesses.notification in chat
Is there anyway to notify via email that a chat has been received?Include Zoho Chat into standard applications & Chat's "All" tab be default
I have to manually add Zoho chat to application sidebar. It would be nice to just point and click to add this handy application. I guess because it's still beta? Also, I'd like to have an option to set which tab be appear in Chat as default. Currently "Zoho" tab is default, but "All" tab makes more sense.Can't rename contacts
Last week, I was able to chat with contacts, and then rename them by clicking (or double-clicking, can't remember) the title bar of the chat window. This week, I can't. Is there an easy way to rename contacts?Buzz disable, Email hide
Hi, thanks for such a beautiful and rich Web application. I have two questions: 1. How I can disable Buzz in Chat? Because its really annoying when you have a big group an somebody starts to make fun... *I found an option in settings but it didn't help. Chat is still shaking. 2. How can I hide my email and other group emails to be visible to other users (when mouse is over contact).Can users record and send voice messages to me?
Zoho Chat Team, Would it be possible for the users to record and send voice messages to me? I believe you can have the message encoded as a MP3 file and attach to my Zoho mail box similar to Google Voice. ---- Deepak Vasudevan http://thamizhththendral.blogspot.com/Group Chat Question
In order to do a group chat, do all chatters have to be Zoho users?Personal group members keep disappearing
I have created a personal group, invited and accepted members to the group, but after awhile the accepted members disappear. Why is that?The Zoho Curse, Almost Perfect
I don't get it. How do you release a chat product that does not allow the customer on the other side of the chat to see if someone is there? Everything works as expected except a customer has NO IDEA if the chat session is actually active. If no one on the support side answers after 60 seconds then the customer gets a "Sorry Support team is unavailable. Please try again later" message. It does not matter if the support rep is Active, Busy, Invisible or logged out. Also it would be nice to haveimporting validated chat users
I have my chat contacts already validated on MSN Messenger. Does Zoho Chat see these contacts? Do they have to be re-validated through Zoho Chat? (Go through the process of adding them and Zoho sending out a confirmation email, etc.)Zoho chat does not login
I cant login to Zoho chat from within Zoho Business, if I open it from "chat.zoho.com" then I can get in but I try from within my Zoho Business account it says "Loading...Please wait" forever and does not logs in. How I can I fix this? Thank youZoho Chat language?
I am from China, my Zoho Chat is Chinese, when I put chat live in my website, its also Chiese. How I can change to English?? I mean when other people visit our web, he see the chat live is English, not Chiese! Please help me!Bing or other sound to signal a message?
Can we add a bing or other sound to signal a message? In google chat, there is a bing every time a message is sent. It is very useful.Next Page
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Hi Everybody! This post is all about posting a message in a Channel using cURL, Wget and PowerShell. cURL is a light-weight, command interface used to transfer data to a server. The steps are pretty easy! The three most important points here are Generating an Auth token Get your Channel Unique Name Form your message as a JSON structure Generating an Auth token To use the 'Messaging API' you'll need Cliq's authentication token from Zoho Accounts. Generate an auth token by hitting the below-given
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Zoho Cliq 6.0: Simplifying work for greater productivity
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No longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Convert a message on Cliq into a task on Zoho Connect
Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect. If you haven't createdCliq Bots - Post message to a bot using the command line!
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Bots are just like your buddies with whom you can interact. They carry out your tasks, keep you notified about your to-dos and come in handy when you need constant updates from a third party application. So, how can you make your bot respond to a message? The bot message handler is a piece of code triggered when a message is sent to the bot. Message handlers help you customise your bot responses to make it look conversational. The message input from the user can be either a string or an option selectedNew in Zoho Chat: Threaded conversation at its finest best
Perform effective team communication in Zoho Chat with our new 'Reply' option. Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads. To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter. Voila, that was pretty simple.
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