Docs Not Opening
Since the site was down for maintenance yesterday none of our documents will open. We have a combination of word, excel and pdf all in zoho formats that used to work perfectly now a message comes up to try to restore to a previous version when you attempt to do this it does not allow you to save or export the previous version or do anything with it. Any help would be greatly appreciated.Busy light
Is there a way we can have a busy light synced with Zoho Cliq ? The light will turn red when a user will be on a call/busy in Zoho Cliq and will turn Green when he'll be available. It will make the open office work easierZoho Cliq not loaded probably
I have a problem with Zoho Cliq on windows 10 (Google Chrome, Microsoft Edge and Cliq App) Cliq not load probably and I have tried to sign out and re-sign in, uninstall Chrome and re-install, tried it on Microsoft Edge, tried to download Cliq app forCreating, replying to, modifying and merging Desk tickets from Cliq conversations with customers
When we first learned that Zoho has a mobile messaging tool, we did automatically think that it would be awesome to directly convert a chat which includes video and voice parts in it to a ticket in Desk but later we found out that the integration didn't include such revolutionary features. Cliq was just another mobile/desktop communication tool. We want strongly suggest you to include such features as exporting the history of a chat directly into one of your other solutions such as Desk, Project,Alphabetical Order of Threads within Channels
Hi! We are in the testing phase of using Channels and would like to know if we can sort our threads within a channel alphabetically? Thank you, CandiIs The Full Version Of Cliq Part Of Zoho Workplace?
Hi, Cliq is shown in my Workplace apps. But when I go in the Admin area, there is an Upgrade button and mention of the free version only. Do I have all the features of Cliq (and can make backup that are more than just 7 days.) Susan.User Tips: Create a bot & have users chatting with ChatGPT in 30 seconds!
If you want your users to be able to chat 1-1 with a bot, this post is for you! This builds on the great post by Poorvik Palanikumar here that walked users through the process of creating a bot that could respond on a channel. If you followed that postUpdating Contact Names
We have some contacts appearing in Cliq with full names and others with their Zoho account nick names. We would like assistance on how to make sure that everyone's nick names appear in all apps rather than their full names. Please advise!How do we change the @mention name for users?
In our group, for some users their @mention chat name is their first and last name. For other users, it is just their first name. We would like to edit this, so all users are the same. How do we do this? ThanksIncorrect overdue reminders on Android app
I keep getting an overdue reminder notification on my phone, but there are none actually overdue. Invalid reminder If I tap the notification I'm told there are no reminders, and it's not a filter thing, there are no reminders at all. In the Windows desktopDesktop app for chat
Hi guys, Is there a desktop (windows) app for chat? I have been using another chat software for several years and it uses a desktop app for the technician. It looks like Zoho chat requires that a browser be open in order to notify. I'm a one man operation and I work on multiple computers (and several virtual machines as well) and I wouldn't remember to keep a browser open with the chat all the time. Any ideas for a solution? Best regards, Arnor Baldvinsson Icetips Alta LLCInviting External Non-Zoho Users
I have attempted to set up chat with an external user using two different approaches found in your articles/forum, but neither method worked. First, I created a channel following this article. Through this method an email invite was sent to the recipient.Auto sign off in Cliq desktop app
There is a rather large inconvenience in the desktop app as I am regularly being signed out from Cliq, presumably triggered by Idle session timeout, which is a security policies set in our org globally. I am being told by the Zoho support that sessionWhat's New? (March & April 2023)
Hello everyone! We are excited to share with you some of the newest features and updates that we have rolled out for our platform. At Zoho Cliq, our primary goal is to make communication effortless and seamless for teams across the globe. With these latestI accidentally choose create organization instead of Join organization which is essentially used for work, I tried deleting the account but now I'm stuck, can anyone please advice.
I have applied for new job and we were given instructions to set-up a Cliq account. For some reason, I accidentally choose create organization instead of Join organization. I tried deleting the account but now I'm stuck, I don't know what to do next.Embedded Audio in Message Card
Hello, When I upload an audio file to a channel it appears like this: I'd like to know if there's a way to add an audio file player into a message card so that it appears in much the same way. (I am aware that I can create a link to the file in the messagePosting on LinkedIn Directly from Zoho Cliq
Are you tired of switching back and forth between Zoho Cliq and LinkedIn to make a simple post? Well, there's good news! With the following instructions, you can post directly on LinkedIn from within Zoho Cliq. Let's get started! Step 1: Generate an OAuthHow do delete Projects Bot?
The default? Projects Bot was not allowing me to map channels to Projects. Wasted an hour trying to figure that out. Finally installed the Cliq extension from within Projects. Now I have two Projects Bots!!!! How do I get rid of the unusable one? OnlyMessage Details don't include the message reply data when the reply includes an attachment.
Hello, When a reply message only consists of text data, the message details appropriately includes the details of the message being replied to, as shown below: { "time":1676824436205, "message": { "replied_message": { "sender": { "name":"PhoneBot", "id":"b-2204997000000083003"Adding custom Fields to Cliq
It would be great to be able to add an extra custom field within cliq. I would like to be able to add a title eg project owner, director etc next to people i am linked to. This becomes useful if you have lots of external contacts that you have connected to.My workers have iphones with ios12, but i have a problem downloading the compatible version.
Hello, I have the ios12 version on my workers iphone. When I download Cliq from the AppStore, it says that the new version is not compatible but will download a previous version, so it will be compatible. The problem is that when I open the Cliq app,Migrating from Microsoft Teams (updated)
If you are a Microsoft Teams user, you probably heard about how Microsoft Teams has retired its free plan which makes it necessary for users to find alternative solutions, like Zoho Cliq for team communication and collaboration. One of the key benefitsChatGPT in Zoho Cliq!
Hello everyone! We are excited to announce that we've released a new extension for Zoho Cliq we think you're going to love - ChatGPT! This extension leverages the power of GPT-3.5 and GPT-3 architecture to provide you with instant answers to your questionsCliq iPhone to Desktop Transfer Issue
Hello, 1.Cliq will ring on my phone, when prompted, Disconnect, doesn't allow video to be visible on the desktop. 2. Also, audio settings aren't maintained - I have to reassign the headset as the microphone almost every time I want to use it on the iMac.Cliq iOS can't see shared screen
Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? RegardsRed Frame for screen sharing
Maybe not my idea, but ... please show a red frame around the displayed areas during screen sharing. We are all used this help in any of the competitor's conferencing solutions for years. ThanksCan I start a Cliq meeting from my phone? If so, how do I do that?
Can I start a Cliq meeting from my phone? If so, how do I do that?What is the limit of guest I can add to Guest Chat?
Under PROFESSIONAL plan, there is no mention of the limit of how many I can addAbility for super admins to add user to any cliq channel without being a member of it
There must be some option for the super admin to add user to any cliq channel without being a member of that Cliq channel. Currently, if super admin has to add user in to any cliq channel then the admin must have to be a part of that channel otherwiseAdding Organization as Contacts
Hello! We are beginning our rollout of Cliq and one of the things we are discovering is that we need to have all of the members of our organization set up as contacts for each other. It appears the only way to do that is for each member is to add everyoneZoho Cliq 4.0 : Admin Controls and Customization options
Zoho Cliq offers admins a panel where they can set up and manage their organization account. The admins' top concern has been preventing the leak of important organization data. We are excited to announce the release of three such crucial features inZoho Cliq 4.0 : Phone System
Tired of switching between apps to make sales and support calls and collaborate with your team? We are happy to announce that you can now unify your internal and external communication tools by integrating phone systems like Zoho Voice and Zoho TelephonyZoho Cliq 4.0: Zoho Cliq Android TV application
Zoho Cliq is a powerful communication and collaboration platform that allows teams to stay connected and get work done from anywhere, at any time. One of the latest additions to its suite of tools is the Zoho Cliq android TV app, designed to make it easierHide my Cliq Window at the time I'm sharing my screen
You all know the effect. We are running Conferences using the Cliq Desktop APP. When I want to prepare a screen sharing, I always clean up my desktop (minimizing stuff so it looks nice) and full-size the window, which should be presented first. Then IZoho Cliq remote check-in technical difficulty? (as of feb 01, 2023
Hello. As of feb 01, 2023 the Zoho Cliq remote check-in is not functioning. We are getting a "techincal error" message. Is anyone else experiencing this? I have attached a screen shot The issue is affecting both mobile app and windows desktop app (vUnable to see messages, only see a white empty screen
Hi. I have a problem with the Cliq app on Windows 10. At random times my normal screen with the Channels and Contacts on the left and open conversations in the main window etc disappear and I am left with an empty white screen. The only thing visible is the File, Edit, View, Window, Help menu headers at the top left. Clicking anywhere on the screen doesn't return the standard view. So far I have found that using the Windows minimise/maximise buttons (top right) or even resizing the window by draggingUpload own Background Image and set Camera to 16:9
Hi, in all known online meeting tools, I can set up a background image reflecting our corporate design. This doesn't work in Cliq. Additionally, Cliq detects our cameras as 4:3, showing black bars on the right and left sides during the meeting. WhereInviting Non Zoho Users to Cliq
I would like to be able to invite non-Zoho users (customers and other partners not using Zoho) to join Cliq. Is it possible to do this?Line Breaks in strings (posting to Cliq)
Hello, We have function that posts messages to a Cliq Channel. I want this message to have line breaks but I am not able to do it. I tried with "\n" and even with "<br>" but none of that works. Is there anyway to insert line breaks in a string in Deluge?Cliq: Starting day of the week
Hello, in most applications of Zoho One, I can set the starting day of the Week. In Germany, we set this normally to Monday. Where can I set this in Cliq?Next Page
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Announcements
Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks
Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them toUnresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)Cliq Channels - Permissions
Hello All, As said in my previous post, I'm going to detail Permissions - set of actions one can perform in the channel. In more simple words it is the power that one wields in a channel to perform certain actions. You can go to Permissions through Channel Preview i.e. hover over the channel in LHS and click on info icon. There are total of 8 actions that constitute the Permissions. They are: Edit Channel info: Permission to edit the Channel title and description This info will be displayed in ChannelAutomating leave alerts in Zoho Cliq
The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone staysAutomating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
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Animated GIF Images in Chat
I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressingnot letting add
im trying to add people with the add user + or whatever on my cliq little conversation chats for some reason when i add my fellows, or they add me it is not goin through and we are not able to add eachother i was only able to add two peopleAccess Tokens and Webhooks
I have a linux server application that I want to be able to talk to the cliq chatbot and get a response back to that linux server application. This is for the linux server application to check the chat/channel's message history in Cliq. The Zoho API consoleShow Zoho Cliq Reminders in Zoho Calendar
Hi Zoho Team, I hope you're doing well. We appreciate the existing integration between Zoho Cliq and Zoho Calendar, which allows meetings scheduled via Cliq to be displayed in the calendar. However, we’ve noticed that reminders set in Zoho Cliq do notPost to Bot doesn't work for Clickup extension
I correctly configurated the extension but i don't received the notifications in my bot when a task has an update. Can you help me?
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Automating leave alerts in Zoho Cliq
The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone staysNo longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition ofConvert a message on Cliq into a task on Zoho Connect
Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect. If you haven't createdCliq Bots - Post message to a bot using the command line!
If you had read our post on how to post a message to a channel in a simple one-line command, then this sure is a piece of cake for you guys! For those of you, who are reading this for the first time, don't worry! Just read on. This post is all about how
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