How do you delete and archived chat?
I entered a funny topic and want to remove it so clients can't see it.Changing set up of mailbox information
How do I change my mailbox from blah@zoho.com to blah@company name?New chat group participants stuck as 'pending'
I have invited two new Zoho-registered users into a Chat group. They show up on the 'pending' list but tell me they have heard nothing from Zoho that would enable them to accept and participate in the group. Can you give me some guidance please?Internet Explorer Document Mode issue
We are having a problem with Internet Explorer Document Mode IE10. Users cannot log in to our chat. If document mode is changed to IE9, chat works with no problem. Firefox and Chrome both connect perfectly.Zoho Live Chat for Mobile Devices
I've noticed that the Zoho Live Chat is very friendly to browsers that don't have Flash installed, so I decided to test it on my iPhone. Everything seems to be working fine, except I can't send any messages with the iPhone because there is no way to press the "enter" key. I can choose a username to log into the live chat with it, and receive messages from whoever is on the other end, but I can't respond because there is no submit button. Would it be possible to add an enter button so Live Chat wouldAndroid App for Zoho LiveChat
Have you tried using LiveChat on your phone's browser? Ouch! Please release an app for android. Notify if chat is request. Allow responses to chat.Two way screen sharing in live chat
Hi in live chat Two way screen sharing is possible?How do I give access to a Chat to my clients
We use Zoho CRM and would like to be able to include people in the chat that do not have a Zoho account. For example, I am chatting on Zoho with an inside sales engineer and we need to bring the client into the chat discussion. How can they be added and what do they need to install or have a zoho account? THank you. GeorgeUnable to connect to messaging server.
Hi We keep getting this message and are struggling to send out going emails any idea what is causing this problem ? and how can it be resolved ? Thanks EvanMajor hassle forming chat groups
I'm trying to invite users to a chat group but nobody seems to respond. One told me he did not receive the invite, but had to log in to Zoho and go to Groups in order to join. He only knew to do it because I had told him to look out for the invitation which I assumed Zoho would send him. I am sure it was not such a problem to form groups when I did it before. Is there an issue now? The only reason I want to form a group is to make it easy to apply permissions to a set of private wiki pages and changeChat issues
I am having a couple problems with the zoho chat feature. When I use Chat from the App bar, not everyone is getting messages (these are to different accounts, Yahoo & Gmail). I did finally get the Users to show up correctly. However, when in an active chat with someone, I only get one sound notification. No other notifications, pop up or otherwise, come through to alert if another message was sent. Also, the bottom Chat bar that shows Active chats while I am in email does not show any online contactsTurning off chat?
Is there any way to turn the chat function off entirely?No way to save a widget chat
Hello, i just starting using chat within Zoho Projects. The tool is great since it allows us to save chats by topic in order to organize our discussions. Unfortunately there's a problem with the integration between the Chat tab and the Chat widget. It seems to be one way. When i create a new chat in the Chat tab and the click on it the Chat Widget opens up with that chat in it. But if i start a new chat by clicking on a person icon the chat widget opens but there's no way to save tha chat backsimple question, how do i share my photos with other users
simple question, how do i share my photos with other users, I see nothing on the site to allow this. Do I have to upgrade to be able to do this?export contacts
Hi I want to export all of my zoho contacts however zoho only let's you export 3000 at a time. Once I complete the first export how do I export the next 3000 and let zoho know where to start?Restoring Previous Contacts
How can i restore my contacts?Chat - not all contacts showing up
Hi We have enabled chat and for some users not all the contacts are showing even thought they have been invited as a contact and had that accepted Trying to re-invite just gives a message that the person is already in the contacts list Can anyone help please? Thankspop up in every zoho apps
I am using zoho calender, books, crm, mail and chat at the same time in separate tabs in my browser (chrome). I don't want each and every tab pops up when I chat when my staffs with zoho chat that is rather annoying. Is there is way i can disable the pop ups in other zoho apps? I just want to chat inside zoho chat. thanksLive Support on web site
Hello, I have add in my website the Live Support, but I don't understand why it see me how a simple user and don't see me how a administrator... So I can write another name and chat with me... it have not a sense. thanksNotifications sounds
I don't know since when the Notifications sound in zoho chat become so loud it really hurt my ears. how can i turn the volume down? (ie has no such problem, just chrome) I am using windowsQuestion about typing indicator feature
I'm in need of a multi-user chat environment with a typing indicator (by which I mean, something that says "so-and-so is typing" when someone is typing) which works with multiple users in a chat (not just 1-on-1 IMs.) Can I do this with any sort of zoho chat?Zoho Chat - group member doesn't get any notifications
Hello, I'm the chat administrator for my library's Research department. We use Zoho Chat to assist our students. We created an administrative account and added all the Research librarians to a group under that account; then they each sign in with their own individual login credentials. We started using Chat this way in July 2012 and it's worked well for the most part. However, recently one of the group members stopped receiving any type of notification - no popup, sound, anything. Also, others whoMessage: Unable to connect chat server... Connecting...
There is a highlighted message at the bottom of my email window that says "Unable to connect chat server...", and then it says something like "Connecting" or "Trying to connect". I don't want to connect to a chat server... I don't want to see that highlighted message there all the time... and I've found no way to get rid of it. It's kind of alarming. It bugs me to think that my system is trying to do something that I have not requested it to do. Is there a way to get rid of that message? IHow to add new users
Hi, What do I click on to add a new chat user to my subscription from https://chat.zoho.com? I don't understand the process to add users. Is each employee supposed to sign up for their own chat account? If so, how do you link the users together on the subscription? Thanks.Sound settings
We are using zoho chat to receive questions on our iPads. Although the settings are selected to make a sound when messages are received I don't hear anything. Senders do hear a sound on their pcs when they receive our replies.Yahoo SignIn Failure !
I can access my hotmail, gmail, fb, but for yahoo never ! please help me.Unable to select other departments in Livedesk Webembed
I'm trying out Livedesk. I can create multiple departments, however, I can't create web embed codes for them because it won't allow me to select other departments. The options are my default, system generated department and 'Allow user to select department'. Thoughts?mehran muslim ipad apps
hey , how can i pudate my ebuddy messanger in my ipad?????UI Customization
Hi there, are there any possibilities to customize the UI of Zoho Chat frontend (preferably via CSS)? Thanks in advance, DanielIntegrate zoho chat (live support) with zoho crm
Does zoho live support (chat) integrate with zoho crm? 1. We want to be able to create and manage leads/contacts while working in Live Support. Is there a way to do this? 2. We want to be able to associate the chat record with the contact (along with emails and phone calls), so we can later have a full picture of the communications. Is there a way to do this? 3. We are really looking for an enterprise class livesupport integration (like salesforce + liveperson). Is this something we can do in zoho?Problem with connecting to incoming calls
I've set up a Group to answer enquiries from a widget on our home web page. Zoho Chat has been great but a couple of staff have reported difficulty recently with connecting to incoming calls. This is what happens: "The computer starts ringing and the notification box appears on the bottom right of the screen as it should - when I click on 'accept' the notification box disappears, but no chatbox appears. After this happened the first time… I got a colleague to test it by trying to contact me fromRE: Zoho Chat and Connections
This is my site (for now) Hello, This is my site. I have owned it for a year or so. It is a good thing for my life because I can use it on many different levels. I have noticed that ZOHO Chat can be embedded. This is great. I can add Chat to my website and use the main board on my computer to relate and chat with visitors to my site. I never thought anything like this could be free. I think I can use ZOHO products for more than just chat. Hopefully, there will be some live chat or live-videoDo I need both pidgin and Jabber in order to use zoho chat?
I setup pidgin and I have zoho chat but it is not working. Do I need something else? I am not sure. Please help.What can we talk about in Zoho Chat?
I'm new here. I have a question: What can we talk about in Zoho Chat? Anything? Thank you.What will go away when my free trial ends?
My free trial is about it end. First, I am unsure how to know when it ends. Also, what features will be inaccessible if I do not upgrade?Zoho Live Support - Integration of live support with CRM
Hi all, I spoke earlier today with someone at Zoho CRM support regarding my dilemma. I love Zoho's products and I am very interested in utilizing zoho live support on my website so that my support reps can receive communications from my site visitors in real-time through zoho chat & as an enterprise user, the chat bar in CRM and all my other zoho applications. However, the code for the zoho chat application places a plain static iframe chat box on a page of my site. From what I see there is no wayDesktop alerts stopped working
Desktop alerts are no longer working for us. We run them on Chrome. For a while, no matter what browser (for example Firefox or IE), we were in, as long as Chrome was open and logged into our account, the desktop notifications would appear when we got a new chat. Now, even if Chrome is on top or the only one open, if we are in another tab other then the one logged into chat, the notifications don't appear. What might be going on? We are all running Windows 7. Is the problem perhaps that multiplemy company email address is to big. So my boss can not invite me for ZOHO with that emailaddress
How can I be invited with my company email address?Zoho chat security features
I would like to know all the available security features of Zoho chat. I have seen that it uses SSL encryption. Can chat logging be turned off locally? Are all chat logs available to the administrator, or only support chats? Are logged chats stored on Zoho's servers anywhere? Can Zoho chat be used with other OTR-enabled clients like Pidgin and Adium? Thanks.Are customers able to access Zoho Chat?
I am evaluating Zoho for use in our customer care center and have a question about the chat. I see where it seems to be specifically created to be an internal chat between colleagues and groups. The majority of our customer contact will be online chats so I need to know if this internal chat can be utilized as a Website chat program or do we need to fine a compatible, integratable 3rd party chat program? Since I am on a free trial I cannot test the PhoneBridge add-on but if anyone has this featureNext Page
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Zoho Cliq 6.0: Simplifying work for greater productivity
Zoho Cliq 6.0 is here, and it's revolutionizing the way we collaborate! With a dazzling array of features designed to boost productivity and streamline communication, this update is your ticket to a more organized and connected work experience. OpeningIntegrate check in/check out notifications in Zoho Cliq with Zoho People
Hello everyone, Today, we wanted to share with you a useful tip on how to integrate check in/check out notifications in Zoho Cliq with Zoho People. By integrating these two Zoho apps, you can ensure that your team members receive timely updates on theConfigure ChatGPT in Zoho Cliq | Now with GPT-4!
Updated for GPT-4 Support: The post and scripts has been revised to take advantage of the new GPT-4 model's capabilities. Please use the updated version for enhanced performance and accuracy. If you have been on the internet for the past few months, youCliq Schedulers - Configure a scheduler or ten to manage work effortlessly!
About schedulers Schedulers are the newest addition to Cliq's Platform Components and also a blessing in disguise to manage our ever growing list of work items! Schedulers allow you to trigger and perform timed actions. These actions can be anything suchPost message to a channel using a simple one-line command!
Hi Everybody! This post is all about posting a message in a Channel using cURL, Wget and PowerShell. cURL is a light-weight, command interface used to transfer data to a server. The steps are pretty easy! The three most important points here are Generating an Auth token Get your Channel Unique Name Form your message as a JSON structure Generating an Auth token To use the 'Messaging API' you'll need Cliq's authentication token from Zoho Accounts. Generate an auth token by hitting the below-given
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Zoho Cliq 6.0: Simplifying work for greater productivity
Zoho Cliq 6.0 is here, and it's revolutionizing the way we collaborate! With a dazzling array of features designed to boost productivity and streamline communication, this update is your ticket to a more organized and connected work experience. OpeningCliq session expired (Desktop version)
Every morning I start Cliq. I enter my password and then it says that the session has expired and that I need to refresh the screen. All I can do is close Cliq, start it again and enter my password again and then it works. Maybe it only happens becauseDatabases Function Error
Hi, I have created a form in Zoho Cliq, and I want to store the data in a database. I have also created a database form and executed a function. However, after saving the code, when I enter the field value, it shows 'function does not exist'. How can
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No longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Convert a message on Cliq into a task on Zoho Connect
Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect. If you haven't createdCliq Bots - Post message to a bot using the command line!
If you had read our post on how to post a message to a channel in a simple one-line command, then this sure is a piece of cake for you guys! For those of you, who are reading this for the first time, don't worry! Just read on. This post is all about howCliq Bots - How to make a bot respond to your messages?
Bots are just like your buddies with whom you can interact. They carry out your tasks, keep you notified about your to-dos and come in handy when you need constant updates from a third party application. So, how can you make your bot respond to a message? The bot message handler is a piece of code triggered when a message is sent to the bot. Message handlers help you customise your bot responses to make it look conversational. The message input from the user can be either a string or an option selectedNew in Zoho Chat: Threaded conversation at its finest best
Perform effective team communication in Zoho Chat with our new 'Reply' option. Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads. To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter. Voila, that was pretty simple.
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