Cliq Platform now open for developers and Internal IT Teams!
Hi All, Last week we announced Cliq with a lot of cool features that helps you collaborate effectively and boost your workplace productivity. Cliq also comes with a powerful platform that lets you customise the software to suit your requirements, build and sell applications to Cliq user base. Cliq is also available across all Zoho apps as the mini chat bar and hence you can build apps for the whole Zoho customer base. The key insight behind Cliq platform is to provide a source to enable automationadd user always on invitations
Hello, I had some problem, if i add user then it always goes to invitations list. so what can i do ? i already dgoeelete from invitation list and when i add user again goes back to invitation listAdmin commands in chat window?
Is it possible to type admin commands into the chat window to clear the chat history, etc. ThanksNew in Zoho Chat - Forward Messages in a jiffy
Joining the league of all the new and exciting features recently introduced in Zoho Chat is the 'Forward message' feature. You can now forward an important piece of news, an urgent update or even a few words of appreciation - to multiple users as a group chat or to each of the intended recipients separately as individual chats. And guess what? You can forward more than one message at one go. Ain't that amazing? :) Here, have a look at how it works. As simple as it seems, we suggest you giveZoho Chat Message Display Design ?
I am okay with sending Zoho Chat message from Zoho CRM via custom function. But how to display the message's with button or embed images in Chats, for those messages send from Zoho CRM via API.API
Is there an API for Zoho Chat? I was recently at a Zoho event and thought I heard mention of one, but searching for documentation hasn't turned up anything. I'm currently using Slack but would consider switching if an API exists to allow me to do some things that I don't want to give up with Slack. Thanks, Len Len Kamerman Hero Technical Solutions www.yourcrmhero.comWhat is the maximum file size of a video upload in Zoho chat?
Can I upload a 20 mb video file and share it with my colleagues?Is Zoho Chat included in Zoho CRM Enterprise?
It is not clear if it is included or not.Invalid zoho ids
I try to invite a contact of another organization (that uses ZMail and Zoho ContactManager), but when I send the invite ZChat gives an error: user@domain.com invalid zoho ids What can be the issue? Rino Bertolotto Zoho Specialist, STESA srlzoho chat
Hello Zoho, I have a little trouble. One of my employees was terminated but has now returned to the company. I have reactivated him but he is not able to use zoho chat. It is saying his access has been revoked. His email is james@chronos-studeos.com. Please help. ThanksZOHO CHAT
Hi There, i have concern regarding the problem i encountered using zoho chat. upon inviting another organization using their gmail and yahoo there was an error or a popped up message that the email address was invalid. but, the email were both existing. what is the reason behind this error? thank you very much.Zoho Chat - The smart way to work
Hello everyone, We know you all have been using Zoho for your work. Today, we have tailored our Chat application to fit your Team. You can collaborate at organization & team levels, manage your company, set up security policies in this version. More details here. The new version needs a transition to your existing account. So, when you log into the system, you will be shown with an intermediate page to make the transition smooth. This landing page will give you two options. 1. Create Organizationcontacts in zoho chats
Hi, I want to delete few contacts in my zoho chat.But I don't know how to do it? please,kindly help me. Thank you.Delete organization on zoho chat
I´m part of a organization account in Zoho Projects, and then I opened a chat with Zoho Chat. However it seems that the Chat account is not linked to the original organization (as I had hoped), but in fact it is a new organization, on a free account. I was going to delete my chat account but as I am registered with the same email account in both organizations, will I leave both organizations? At the end of the day I want my company organization to open a Zoho Chat account via the original organizationChat Lights Up - Nothing There
I submittred a couple help requests a few days ago. Though I haven't gotten replies yet, I see that, for the first time, my chat sign is lighting up in red in the lower left hand corner. It also includes the number "1." But then, when I open up the chat window, nothing happens. Nobody's there. Correlating the two events, I wonder if somebody is trying to respond to my help requests by chat? In any case, now I have a third request...how do i get rid of the chat bar?
it blocks the bottom of the screen and makes it impossible to download attachments. since i don't--and will not--use chat, i don't want to have to look at the chat bar.Problema de cuenta
No podemos entrar a nuestra cuenta administracion@celtarentacar.com ademas ya dentro de nuestra cuenta queremos entrar con el de operaciones@celtarentacar.com y ventas@celtarentacar.com y tampoco nos deja marcan errores, su apoyo por favor Gracias AlejandraDoes Zoho Chat offer video & audio calls (esp. for groups)?
Hello, We are looking for something to replace Google Hangouts. It hasn't worked well for us. I discovered Zoho Chat and have signed up our organization for it (we already have Zoho Mail, so everything is kind of there). My question is: does Zoho Chat have the ability to video and audio call, like Google Hangouts? Specifically, can it support group video and audio calls? I've searched and searched, but can't find it. The chat system built into Zoho Mail has support for 1 to 1 video and audio calling.Delete organization?
How do I delete my organization in Chat? I somehow created my own instead of joining my company one, and now it says I can't join until I delete my organization?Connecting to other users
Hi Can we connect zoho chat to external sites like yahoo and google chat? ThanksIs it possible to edit the Agent name that is displayed while using Support Chat?
We have several agents that need to change how their name is displayed when chatting with customers. My first and last name are displayed during chats, so I need to change that; and the other agents have a first initial and their last name displayed, which also needs to change if possible. I haven't been able to make the change and haven't been able to find any info on how/where to change it. Thank you, JasonUse organizational groups. Automatically add users to contacts list
Dear Zoho Chat Team, I'd like to ask again two questions: 1. Is it possible to see organizational groups in Zoho Chat Groups automatically? Nobody wants to create personal group and add there all the members to chat, for example, with all technician people. Btw. when we use Jabber, we can do that. But in Zoho Chat web-interface it's not possible. 2. Another big misfeature - requirement to add each user to the new users's contact list. I mean when we've just added a new user to the Zoho, his conatactsHow do you delete and archived chat?
I entered a funny topic and want to remove it so clients can't see it.Changing set up of mailbox information
How do I change my mailbox from blah@zoho.com to blah@company name?New chat group participants stuck as 'pending'
I have invited two new Zoho-registered users into a Chat group. They show up on the 'pending' list but tell me they have heard nothing from Zoho that would enable them to accept and participate in the group. Can you give me some guidance please?Internet Explorer Document Mode issue
We are having a problem with Internet Explorer Document Mode IE10. Users cannot log in to our chat. If document mode is changed to IE9, chat works with no problem. Firefox and Chrome both connect perfectly.Zoho Live Chat for Mobile Devices
I've noticed that the Zoho Live Chat is very friendly to browsers that don't have Flash installed, so I decided to test it on my iPhone. Everything seems to be working fine, except I can't send any messages with the iPhone because there is no way to press the "enter" key. I can choose a username to log into the live chat with it, and receive messages from whoever is on the other end, but I can't respond because there is no submit button. Would it be possible to add an enter button so Live Chat wouldAndroid App for Zoho LiveChat
Have you tried using LiveChat on your phone's browser? Ouch! Please release an app for android. Notify if chat is request. Allow responses to chat.Two way screen sharing in live chat
Hi in live chat Two way screen sharing is possible?How do I give access to a Chat to my clients
We use Zoho CRM and would like to be able to include people in the chat that do not have a Zoho account. For example, I am chatting on Zoho with an inside sales engineer and we need to bring the client into the chat discussion. How can they be added and what do they need to install or have a zoho account? THank you. GeorgeUnable to connect to messaging server.
Hi We keep getting this message and are struggling to send out going emails any idea what is causing this problem ? and how can it be resolved ? Thanks EvanMajor hassle forming chat groups
I'm trying to invite users to a chat group but nobody seems to respond. One told me he did not receive the invite, but had to log in to Zoho and go to Groups in order to join. He only knew to do it because I had told him to look out for the invitation which I assumed Zoho would send him. I am sure it was not such a problem to form groups when I did it before. Is there an issue now? The only reason I want to form a group is to make it easy to apply permissions to a set of private wiki pages and changeTurning off chat?
Is there any way to turn the chat function off entirely?No way to save a widget chat
Hello, i just starting using chat within Zoho Projects. The tool is great since it allows us to save chats by topic in order to organize our discussions. Unfortunately there's a problem with the integration between the Chat tab and the Chat widget. It seems to be one way. When i create a new chat in the Chat tab and the click on it the Chat Widget opens up with that chat in it. But if i start a new chat by clicking on a person icon the chat widget opens but there's no way to save tha chat backsimple question, how do i share my photos with other users
simple question, how do i share my photos with other users, I see nothing on the site to allow this. Do I have to upgrade to be able to do this?export contacts
Hi I want to export all of my zoho contacts however zoho only let's you export 3000 at a time. Once I complete the first export how do I export the next 3000 and let zoho know where to start?Restoring Previous Contacts
How can i restore my contacts?Chat - not all contacts showing up
Hi We have enabled chat and for some users not all the contacts are showing even thought they have been invited as a contact and had that accepted Trying to re-invite just gives a message that the person is already in the contacts list Can anyone help please? Thankspop up in every zoho apps
I am using zoho calender, books, crm, mail and chat at the same time in separate tabs in my browser (chrome). I don't want each and every tab pops up when I chat when my staffs with zoho chat that is rather annoying. Is there is way i can disable the pop ups in other zoho apps? I just want to chat inside zoho chat. thanksLive Support on web site
Hello, I have add in my website the Live Support, but I don't understand why it see me how a simple user and don't see me how a administrator... So I can write another name and chat with me... it have not a sense. thanksNext Page
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Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks
Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them toUnresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)Cliq Channels - Permissions
Hello All, As said in my previous post, I'm going to detail Permissions - set of actions one can perform in the channel. In more simple words it is the power that one wields in a channel to perform certain actions. You can go to Permissions through Channel Preview i.e. hover over the channel in LHS and click on info icon. There are total of 8 actions that constitute the Permissions. They are: Edit Channel info: Permission to edit the Channel title and description This info will be displayed in ChannelAutomating leave alerts in Zoho Cliq
The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone staysAutomating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
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Animated GIF Images in Chat
I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressingnot letting add
im trying to add people with the add user + or whatever on my cliq little conversation chats for some reason when i add my fellows, or they add me it is not goin through and we are not able to add eachother i was only able to add two peopleAccess Tokens and Webhooks
I have a linux server application that I want to be able to talk to the cliq chatbot and get a response back to that linux server application. This is for the linux server application to check the chat/channel's message history in Cliq. The Zoho API consoleShow Zoho Cliq Reminders in Zoho Calendar
Hi Zoho Team, I hope you're doing well. We appreciate the existing integration between Zoho Cliq and Zoho Calendar, which allows meetings scheduled via Cliq to be displayed in the calendar. However, we’ve noticed that reminders set in Zoho Cliq do notPost to Bot doesn't work for Clickup extension
I correctly configurated the extension but i don't received the notifications in my bot when a task has an update. Can you help me?
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Automating leave alerts in Zoho Cliq
The constant ebb and flow of employee absences can disrupt projects and hinder productivity. With Zoho Cliq's leave alert automation, you can easily keep your team informed. Real-time notifications can be sent to team chats, ensuring that everyone staysNo longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition ofConvert a message on Cliq into a task on Zoho Connect
Message actions in Cliq are a great way to transform messages in a conversation into actionable work items. In this post, we'll see how to build a custom message action that'll let you add a message as a task to board on Zoho Connect. If you haven't createdCliq Bots - Post message to a bot using the command line!
If you had read our post on how to post a message to a channel in a simple one-line command, then this sure is a piece of cake for you guys! For those of you, who are reading this for the first time, don't worry! Just read on. This post is all about how
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