About cliq's bot
I have an urgent question. I have created a bot in cliq to handle incoming webhooks. Is it possible for the bot to retrieve the cliq database or save a new one? When I receive a webhook, I search the database and nothing is returned. Here is the actual
Character limitations exceeds in slash command
Am working on an extension where we need to add a string which contains more than 4096 characters. When we try to put the string in the map as a key and printing in chat window in slash command it shows an error. Error: The size of the key text has exceeded
Zoho Cliq Guest User
Is there a way to add a guest user just to a zoho Cliq channel (where they can download the app, login, still receive notifications and such) or are they only able to go to the channel hyperlink to join the conversation? I would like to add a guest user to one channel like I am able to do in Slack. I am currently set up with Zoho One.
Privacy Concerns Regarding Profile Data and Attendance Visibility in Zoho Cliq
Hello Zoho Cliq Community, I hope this message finds you well. I have been using Zoho Cliq, and I've noticed that users can view each other's profile data and attendance. While collaboration is a key feature of Cliq, I am concerned about the privacy implications
No option to ADD Cliq user to a Connect Task Chat AFTER it has been created
I have noticed that only in Zoho Connect Chat functions that you are unable to add a Cliq org user after the Cliq chat for that task has already been created, see below screenshots where adding a new participant is not available like it is for normally
How admin can see employee total breaks reports in zoho cliq
Hi, as u know in zoho cliq employee can mark their status as on break for 15 min , 30 min , 45 min and 60 min respectively. So what i want Is it possible for a admin or manager to see how many break's a particular employee has taken in whole day . Is
Michaung Cyclone Impact: Zoho Cliq BCP Update
Dear Zoho Cliq users, A severe cyclonic storm, "Michaung," has hit Chennai and northern parts of Tamil Nadu, bringing the heaviest rainfall in the last three decades. As a result, our BCP (Business Continuity Plan) has been implemented. Our support team
How to naviagate across data using breadcrumbs
I am developing a widget for my extension . I am facing few issues 1. When I return from tab 2 to tab 1 my data in the tab 1 get disappeared. The data is not persisting in that tab whenever I navigate . Please refer me some source or docs to rectify
Scheduled sending of a poll and its results
Is there a way to schedule sending a poll to all my users and have the results sent separately to the team?
Inputs in Widgets Zoho Cliq
I need to get the single line string input from the user in Widgets in Cliq. Like, slash commands. Is it possible to get the string input from user without using the forms or any other feature. Only getting the input from the Widgets
Delay in chats
Good morning. We are experiencing a large delay in posts sending in Cliq this morning. Then after it does send, the post is posted twice. Any advice?
I can't get my account off a retired portal
HI, I was part of a portal from a different corporation in Zoho one and since I am not an admin there, I can't get my email dissociated with it. They are no longer in service and I am not able to contact anyone to take it off. My email, is on both portals
Zoho Cliq Channel Add User Problem
Hi, When i am trying to add existing user to the existing our zoho channel it gots me an error. You can see https://cln.sh/DRX0yLqQ from this link. "channels_recommendation_fetch_failed" Channel ID : O3364458000000006009
Issue Report: iOS calls not audible - Resolved
Dear Cliq users, We found an issue with the latest Zoho Cliq app version in the App Store (version 5.0.42). This causes you to be inaudible while attending Cliq calls. Our team swiftly took action and fixed this issue. Please update your app to the latest
Create a task in Zoho CRM directly from Zoho Cliq
Components used : Slash command, message action. Slash Command: To create a task in Zoho CRM directly from a chat window in Zoho Cliq, follow the steps below: Step 1: Create a command The first step is to create a command in Zoho Cliq that allows users
Cliq Networks
Hello Cliq Team It would be beneficial and add much value to Cliq Network Users if you could hide the User profiles from each user. Currently, every User added to the Cliq Network can see all the other User's profile details, including email addresses,
Preview loading of Files from Cliq Chat hangs the entire mail / pages.
Hello Zoho, Please fix the issue where PREVIEW of the files being sent via Zoho CHAT / Cliq hangs the entire mail/ pages. Ticket No 88395967 Thanks
Post message to channel by email
Hello, I'm trying to figure out how to post a message to a particular channel in Cliq by email. I was told it was not possible in the past, but wanted to see if anyone has any suggestions. Thanks! Eoin
No Alerts
When a user is sending a message, the message will not pop up on android and also there is no alert about recieving a new message. Notification´s turned on in app - but still not work. What can I do? If there are no notifications - an chat app is useless... Marco
Join us for the Cliq 5.0 webinar
Are you curious about the latest new additions in Cliq 5.0? Get ready for an in-depth journey through the most advanced features of our latest release. This is your chance to explore how Cliq 5.0 elevates team collaboration with advanced AI enhancements,
Cliq 5.0 | Advancements in the Admin Panel
Dear Cliq Admins,We understand your dedication and effort to keep your organization running smoothly. We recognize the challenges of your role and are here to help lighten the load. That's why we're excited to introduce a few new admin panel features
Cliq 5.0 : Pricing Update
At Zoho Cliq, we constantly strive for excellence with innovative feature enhancements to meet the evolving needs of our users. Cliq 5.0 has been no exception, with upgrades spanning AI enhancements, platform updates, collaboration enablers, and more.
Cliq 5.0 | Meeting Enhancements : Introducing Cliq Rooms & Live events
We're thrilled to make this announcement about all the media features released in Cliq 5.0. Here's a quick overview of what's in store for you all: Elevate your meeting experience with the Cliq Rooms app! In today's work environment, audio and video meetings
Cliq 5.0 | A more intelligent Cliq
Leveraging the power of artificial intelligence, Cliq 5.0 is set to revolutionize how teams communicate and work together. The innovative AI capabilities that come with 5.0 are designed to enhance productivity, streamline workflows, and provide users
Cliq 5.0 | Unfurling a Richer Cliq Platform Experience
Hello everyone, This time we're back again dedicated to transform Cliq into your personalized playground, giving you the power to tinker, tailor, and tweak your apps to perfection and extended Cliq's native functionality. We've added some new features
Example of Cliq connecting to CRM and searching a module?
Just wondering if anybody has an example of Cliq bot connecting to zCRM and searching a module for a list of records? Can't find any examples in the documentation and going around in circles testing! Thanks in advance
Slash command
Hello, I created a form in Zohocliq. Here is the code: { "type": "form", "title": "FHG Orders", "name": "FHG-Orders", "hint": "This form takes input from telesales for each order to be sent to DAs", "button_label": "Submit", "inputs": [ { "name": "date",
Schedule a Cliq Message
There are many times when I am up late working or working on weekends when I want to send a team member a Cliq message but do not wish to disturb them during their off time. It would be really great if I could schedule the Cliq message to be delivered
Cliq Status Request
Since working from home has become such a big thing, there are certain controls that companies need to have over remote employees. One is that as a company, we should be able to customize and restrict the statuses in Cliq. For instance, the "Away" and
Embedding cliq in a web page or otherwise communicating to cliq from a web page
Hi, We're finishing a dashboard for our ecommerce system and want to allow the pick and pack company to be able to chat to us from the order process system. Is there a way to embed cliq in to a web page? If not, is there any other way to communicate with
Get user images by API
Hi For our internal management software, I want to retrieve user photos via REST API: curl --location --request GET 'https://profile.zoho.com/file?fs=thumb&ID=<zoid>' \ --header 'Authorization: Zoho-oauthtoken <token>' The token has `profile.userphoto.ALL`,
Markdown blockquote with an empty line?
Is there a way to get an empty line in a blockquote? !adslfkjdslkfjdaslaldskjfdlk;sfaj ! !ads;klfjdsa;lkfjdfl;akjs
Cliq - Texting
I am trying to send text messages through the existing integration with Twilio. I have an existing channel that has a from and to cell phone number connected, and I want to send out a text message to a new phone number. I am using the slash commands to
Slash Command to Show Deals
In today's Zoho-sponsored webinar, Zoho showed a slash command /crm to present a least of Deals and then somehow post a Note to the selected Deal. Zoho, can you please share the code for this execution handler? Thank you!
No option for the super admin to retrieve deleted cliq messages
In zoho cliq there is no option to retrieved the deleted cliq messages i think there must be some option for the super admin to retrieve those deleted cliq messages because sometimes user deleted the confidential business information by mistake, in that
Email integration into Cliq
Cliq is an amazing product and I would love it to be the Commaned Centre for the whole Zoho ecosystem. The integration with Projects is amazing. What would be even more amazing if Zoho Mail was integrated into the same way as Projects with a proper embedded
Removing “Zoho Smart Bar” across all Zoho one apps.
I want to remove that bar but it seems that there is no way of doing it. If there is no way that just seems crazy to me. It is such a basic thing. Having a bar there across all apps when even most things in the bar are not working does not seem like a
Unresponsiveness in Zoho Cliq
Time of post: 6:56 am PDT, 19 July 2023 Dear Cliq users, We have encountered an unprecedented issue in our messaging servers. The details of the issue are as follows: Impacted users : 1/4th of users in US DC (users who access cliq services through cliq.zoho.com)
Cliq Performance Issues, Chats not Sending or Loading
Hello Support, We are experiencing another issue with Cliq where we have the following symptoms. Previous chats do not load or error out. Chats not sending occasionally. Status updates are delayed or do not occur. Is there a known issue?
Incident Report - File Upload/Download Issue - Resolved
Dear Cliq users, We regret to inform you that we encountered an unexpected server issue on 1 August 2023. The details of the issue are as follows: Impacted users: Users in the US DC (users who access cliq services through cliq.zoho.com) Issue time: 12:27 AM
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