Mass Edits of Variants / Item Variant Image Manipulation via Import
Hello, In its current form, while technically functional, the built in editor for modifying product variants is a dog's breakfast. The amount of wait time between clicks to go between the general product editor page and the variant page is time-consumingAbout set up Zoho Commerce linked with Zoho One items etc
Need much more details between on set up starting from books etc.. Products are form CRM or BOoks Are VAT rates and taxes be taken /copied from books ? About site template ; are template created with zoho sites ?Unable to save template.conf file
Hello, I'm currently unable to save "template.conf" in the template editor. Attempting to save the file results in the sparsely informative message, "Error in the file". The following is the file I'm attempting to save: { "name": "ISR-Current",Checkout and Continue shopping buttons not working in Cart
One of my customers is having a critical issue, when in cart, the Continue Shopping and Checkout buttons are not working. They were working up until Friday 30 July. Is anyone else having this issue? How can this be fixed asap?Please remove the inventory quantity range check when saving an product
Hello It's not uncommon for me to delay creating a PO or delay receiving against a PO until a later date when I have time to do data entry. I'll then simply backdate the PO or the receiving doc, but still make the product available for sale on my site allow for negative quantities in inventory. While this isn't ideal, it is what it is and it works for me. That's all well and good until I need to make a change to one of the products... perhaps something as simple as changing the order of the photos.Domain redirect with HTTPS enabled
Hi, We currently have our domain in Google Domains and have created a redirect in the Google Domains DNSfor our zoho site from astroeight.com to www.astroeight.com The problem is, this is an e-commerce site so we enabled SSL certificate. Therefore, weMettre en place une "petite" boutique avec Zoho Commerce ? ; un retour d'expérience
Actuellement nous établissons des devis depuis Zoho Books que nous envoyons aux clients. Nous aimerions leur donner la possibilité de commander directement en ligne. Nous avons 3/4 types d'offres avec une combinaison d'abonnement et de services mais aussiHow are you handling how multiple variants with images are seen in mobile?
Here you have an example: I have one product with 12 variants. Each variant contains 3 images. There are 7 pictures not linked to any variant. This is how it looks in a mobile phone: As you can see, the visitor has to scroll down quite much only to see the name and price of the product. Then, when the visitor selects a variant, s/he has to scroll up again to see the picture. ...Are you facing the same issue? Thanks.Turning on the option to tax shipping appears to remove the tax applied to taxable items
It appears that turning on the switch to tax the shipping amount causes only the shipping amount to be taxed instead of taxing both the shipping amount in addition to the taxable items.Zoho Commerce- ability to add datasheets
We have started to use Zoho commerce but we need the ability for our customers to be able to download a datasheet (usually pdf) of any product, and also drawing files (usually STEP). Is it is it possible to have a place for attachments on each product page?The page for Tax Preferences in the ZohoCommerce API documentation shows the wrong path
Hello, Please review the page for Get Tax Preferences in the ZohoCommerce API found here: https://www.zoho.com/commerce/api/get-tax-preferences.html The REST path as presented is: The corrected link is: get https://commerce.zoho.com/store/api/v1/settings/taxpreferencescommerce payment options
Is Paypal the only commerce payment option through Zoho sites? We currently use Zoho invoice and it will take paypal and Braintree. Also is there any integration between Z Sites and Z Invoice? Greg Aanes 2109 Queen Street Bellingha WA USAHow to hide or archive a blog post temporarily in Zoho commerce website builder?
I would like to temporarily hide or archive a blog post in zoho commerce website builder so that it doesnt appear on my website till I enable it again. I tried to look for this option but could not find it. It only allows me to permanently delete a blogFlagship + Commerce
Has anyone here used a third party API to connect to commerce shipping? I am wanting to connect Flagship - a Canadian company - to my commerce site.Price list functionality is available in Professional plan?
I am currently in starter plan. I am looking to add differential pricing based on the Geography of the customer. Please clarify the below points: Can differential pricing based on the Geography be enabled using Price List functionality? If yes, is theProduct Detail Page Not Visible
Hi! I am creating an e store on zoho commerce. It is not published yet. I have added some products on the store. They are visible on the homepage. But when i preview the website and click on any of the products on the homepage it is supposed to take mePageSpeed tests of Zoho Commerce sites
Hi, I have been testing the performance of my Zoho Commerce website and it is not very good on desktop tests and horrible in mobile tests. https://developers.google.com/speed/pagespeed/insights/ Can you please test yours and let me know if it performs well? I want to know if I'm doing something wrong with CSS, header or integrations, or if it's up to Zoho Commerce optimization. Thanks a lot!!Product Ribbon Text
good morning In the ribbon that appears when I set an offer on the product, it shows me a different translation, can it be changed? from where can I change the translation? Thank you so much regardsContact Form
Good afternoon, We incorporate in our site, a contact form, which we cannot edit to change the text to Spanish, they could help us. Thank you GreetingsZoho Commerce Responsive
Buenos días Estoy atascado con un tema, necesito adaptar los textos de los banners para diferentes resoluciones y hacer que se vea bien en diferentes dispositivos, actualmente se ve bien en la PC, pero no en los dispositivos móviles, ¿cómo puedo hacerShowing Unit of Measure on Website
Hello, I'm wondering if there is a way to display the unit of measure for the product beside the price? Ex. $19.99 /Kg or $10/bag Thanks!Product prices - multi buy discount creation?
Hey there, I am testing commerce and it seems to be a good platform. I am wondering if multi buy discounts on products are possible? For example, 1x quantity of product cost £10 the user then increases purchase quantity to 2x, but then their price drops due to them buying more in one order. to £19 for example. Then they increase quantity even more, and the discount keeps increasing. How can I acheive this, or something along these lines? Thanks in advanceCustomer data created in Commerce fails to update the Other address in CRM with the Billing address
Hello, It appears that customer data for customers created in CRM correctly update the shipping address information under the CRM "Mailing", but don't populate "Other" with the Billing address... even when there is a separate billing address. The onlyHTML description and image in Collections
Categories support HTML descriptions and an image. I would love to have the same in Collections. Is it possible? Thanks.Zoho Commerce hangs at checkou
HI Zoho We are just about to launch our new online shop but we have noticed problem during our final tests at the checkout for logged customers Basically , zoho commerce will freeze once the contact details are entered and you press ,,continue,, YouCommerce stores
Good day, We are a Zoho One user and are very instrested by Zoho Commerce. Would it be possible to see some live examples of Zoho Commerce? Best regards, EddyFilter for Product Exports
Hello Commerce Team, It would be very helpful if as a user you could apply a filter for product exports. In particular, it would be helpful to filter by status (inactive or active), product group, attribute option, category, any custom field, and perhapsFont for the Product Name in the product grid is too large to fit larger product names
Hello, While just a minor cosmetic issue, several of the product names trail over to a third line in the product grid in the backend, but are truncated by the surrounding border box. Currently the font for the product name is 14px. Changing the fontAddresses validate in the shipment screen without a zipcode
Just a quick bug report... Commerce will validate an address without a zipcode. It does ultimately catch it when you click the rate button, but that of course is well after you've setup all the other details for the shipment, forcing you to reenter themProducts can not be added to the cart
Hi there, I am configuring a new commerce site, but I am not able to add any product to the cart. When I click the "Add to Cart" button, the loading indicator appears but nothing else happens. I inspected the network activity using the Developer ToolsCommerce displaying country name instead of state on the final checkout screen (prior to payment)
Hello, Under certain conditions, Commerce fails to correctly display the correct state on the final payment screen prior to the checkout screen. Instead, it will display whatever country is the nearest alphabetical match to the selected state. For example,Is anyone paying for Zoho Commerce PRO?
Hi. I am using the Starter Plan, as I cannot afford paying 3x the fee each month, and I do not need most of the Pro features as my business is very small and I prefer to pay for Zoho One instead. But I need some of the features as e.g. abandoned cart.No way to adjust an order after it is placed
When will we be able to adjust an order on the backend in case something was out of stock or there was a problem?Disable online payment; Add multiple offline payment methods
Hello, 1 ) We do not offer online payments. Is there a way to disable them? When I enable offline payments, the radio button for online payment option in the checkout form is still present. 2) We offer two types of offline payment. First simple bankwire and second a form of funding. So I would like to add two offline payment methods 1. Bankwire 2. Funding Is that possible? 3) Can we customize the thank you page of the checkout process?1 SKU 2 Product listings/descriptions
Hi I need to list 2 separate products descriptions for the same SKU on my Zoho Commerce site. I'm unable to do that at the moment as the SKU I'm using is the same. Is there any way around this? Please advise. Thanks.How can I sort varients?
We are staring up a new Zoho Commerce size and have our procuts available in multiple sizes. We have many items that we have added varients to and there doesn't seem to be any way to sort those sizes smalles to largest, or any way at all actually unlessInventory File Imports
The file export feature suggests the following workflow for making edits: "Export your existing products from here. You can make edits and add new products in the same file, and re-import it as CSV file." Simply put, if this worked the way it's been described, it would have saved an enormous amount of my own time over the last year. There are a couple of issues... First, those with larger inventory files will quickly find themselves having to spend their valuable time parsing through their inventoryInsert form before product page
Hi Can I insert a form to collect information before a page is accessed? I'm working on a campaign for a client where I need to collect basic information such as name and contact details before a product page is accessed. How can i ensure that? Please advise. Thanks in advance.Edting Product page template
Hi Is it possible to edit the product page? I'm thinking particularly of being able to remove the social media buttons, and the reviews & ratings options. My apologies if these are governed by an option in Settings, but I've not so far found it! Thanks PetePaypal Standard - Failure to open redirect
Hello, I set everything up correctly on my commerce site but keep getting this page. ( i have now tested with 2 working paypal accounts and see the same issue). Can you please assist me here?Next Page
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Marketing Tip #13: Win repeat customers with post-purchase emails
The relationship with your customer doesn’t end after the sale; that’s when it begins. A thoughtful post-purchase message shows customers you appreciate them, keeps your brand top of mind, and can even lead to another sale. You can thank them, ask forMarketing Tip #1: Optimize item titles for SEO
Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantlyMarketing Tip #12: Earn trust with payment badges and clear policies
Online shoppers want to know they can trust your store. Displaying trust signals such as SSL-secure payment badges, return and refund policies, and verified reviews shows visitors that your store is reliable. These visual cues can turn hesitation intoMarketing Tip #11: Turn features into benefits that sell
We all love talking about our products, but here’s a secret: customers don’t just buy features, they buy benefits. Instead of just saying "Made from 100% organic cotton," try "Soft, breathable comfort that lasts all day." Benefits tell shoppers how yourMarketing Tip #10: Start a customer loyalty program
Winning a new customer is great, but keeping them coming back is even better. A loyalty program rewards repeat buyers with points, giving them more reasons to shop again. Over time, this builds trust and long-term relationships. Try this today: Set up
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Checkout: Adding Images
Hello everyone, I’m trying to add a small GoGreen logo in the shipping section of the checkout to promote our sustainable shipping. While I can insert text without any issues, it seems that adding images is not supported in this area. Is there currentlyIncorrect Email Notifications for Product Reviews
Dear Zoho Commerce Support Team, I am writing to report a technical issue that occurs frequently on our platform. Problem Description: We regularly receive email notifications informing us of new product reviews awaiting approval. However, when we access
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