How do I remove my account?
When I click Delete Organization it says "Please delete domain(s) before deleting the Organization" so then I go to domains and try to delete it then it says Remove Mail Hosting and proceed for domain deletion What is the next thing to do?
Sign Up Form
Can I integrate my Facebook form to my ZOHO Mailing list? So they will be added automatically to my Zoho list whenever someone sign up on my Facebook page. Also, I want to use my own HTML code for the form's customization, is that possible? Please help.
sender1.zoho.com problem
Hello! I can't send email to lots of my contacts and mailing lists because of this: http://www.uceprotect.net/en/rblcheck.php?ipr=74.201.84.162 What should I do? It seems, that the problem is not restricted to my domain, looks like a global 'Zoho' problem.
Asset Explorer - Adding fields to a vendor
I have Asset Explorer installed. I need to add some fields to a vendor but I could not find how to do that? Did somebody knows??
EOFError (end of file reached) while sending emails through Rails Application
Hi, I am getting below error: EOFError (end of file reached): app/models/user.rb:49:in `send_email' app/controllers/users_controller.rb:19:in `block in update' app/controllers/users_controller.rb:18:in `update' My application is sending email for 'forgetting password', (implemented by devise gem) but it's giving error for user defined mailers. It was working with google apps though. I have added following configuration under development.rb: config.action_mailer.delivery_method = :smtp config.action_mailer.smtp_settings
Problem with Zoho Accounts
Hi I dont have the option "resend confirmation mail". Why?
UnknownHostException when starting PhoneBridge
Hello, I get this error in nohup.out: Reading conf from --->../conf/zti.properties java.net.UnknownHostException: aster-voip: aster-voip at java.net.InetAddress.getLocalHost(InetAddress.java:1461) at com.adventnet.wms.servercommon.ServerUtil.<clinit>(ServerUtil.java:32) at com.adventnet.wms.servercommon.taskengine.TaskManager.<clinit>(TaskManager.java:28) at com.zohocorp.zoho.ztiadapter.ZTIAdapter.initialize(ZTIAdapter.java:51) at com.zohocorp.zoho.ztiadapter.Starter.main(Starter.java:19)
I am ready to upgrade but your system will not allow me to select 1 user.
I am ready to upgrade but your system will not allow me to select 1 user. What can I do?
Zoho chat with Jabber client
Hello, i'm trying to use Zoho chat with a Jabber client. I found this https://chat.zoho.com/jabber and i've tried to use Pidgin and Psi (i use windows) but everytime it's the same error : Communication with the host failed. Disconnected. I don't understand why... Can you help me ? Thanks, Patrick
Account is inactive
Hi, We are trying to login using account: test.support@Liontrust.co.uk but it keeps failing. When trying to do a password reset we saw an alert on the reset page informing the account was inactive. please can you activate the account for us asap? Thanks. Ash
CRM vs Contact Manager
What are the main differences between the crm tool vs the contact manager tool? I sell financial services. Most of my "leads" come from referrals. Some of which must be nurtured over time prior to converting. I don't do much with specific automated email campaigns. I also spend a lot of time following up with industry contacts and other consultants. I would like to keep track of when I speak with them, be able to sort by last follow up, etc. Which tool would be best for me? CRM or Contact Manager?
POP email setup not connecting to website
I did everything the setup told me to do, but after I test the pink bar comes up and says unable to connect to website...any ideas why?
Setting up POP email in Zoho
I did everything it said to set up my email from pop.secureserver.net and when I test it says having troubles connecting to server. Not sure why. Any advice? thanks
Scheduling e-mails
Can e-mails from Zoho be scheduled? I have set an appt with a prospect and would like to send a reminder e-mail to them 24 hours before the meeting. Instead of trying to remember to do this, I am hoping Zoho can take care of this for me. Please advise. Thanks.
Why is my gmail name/account showing in the top right as my zoho account name? !! I wanted to get rid of gmail!!
I spent an hour setting this up and now it shows my gmail account as the name for this account? Where is my zoho email name i just set up? I only put gmail address as a backup for password loss etc? I'm about to quit. The whole idea was to get away from gmail!
Using tasks
Hi, One thing that frustrates me.... When I'm working a task off the home screen, there doesn't seem to be a way to link to the parent company the task is associated with. I'm having to open the task, then search for the parent company to get their background info, read history etc... and then go back into the task. It would be nice if I could link to the parent company and all the contacts from the task. Janice
Merging parent and sister companies
Hi, I'm running into this often. I'm calling someone and realizing that they are the sister of a parent company. Is there a way to merge the two so the parent company is the main contact and the sister company's information can be stored in the parent companies account? Thanks, Janice
iCal Feed in Zoho Creator
I don't seem to have the "click here" option mentioned in the support documentation that will make my iCal feed public. Even when I make the entire application public, the feed doesn't work in Google Calendars.
New UK domain format .uk
I'm trying to add an email ID to chat which ends in .uk Your systems says it's not valid jo.burns@bluzinc.uk
Future request for Zoho Contacts - multiple file import. And some commnets from me.
Please improve importing of contact by possibility of import multiple files at once. Today I tried to copy contacts from MS Outlook 2003 to zoho. First I could not find any synchronization software that can sync Outlook and Zoho, then I tried to export data as CSV but outlook exports only some basic data. Next I tried to save contact as vCard *.vcf file. This is best solution for me because it's handle all data. So I save all 200 contacts one by one because outlook can not export it all at once.
Domain already exist
Hi, please help me... i cant create account with my domains: biocapilare.com.mx zabacon.com Please delete all related with this domains, i need create emails with my domains.
How can i delete my domain?
I have attempted to follow various steps in other forum topics without success. I am trying to cancel my account with Zoho, but was told I needed to delete my organization first. I went to delete my organization and was told I had to delete my domain first, but I am unable to determine how to delete my domain (http://edgeanalyticsllc.com). Please advise.
CRMPlus licenses not being upgraded as it should
Can anyone on this forum assist with the following, or are you also have this same issue: 1 - We have a Zoho CRM plus subscription for two users, however every software component that makes up Zoho CRMplus (Reports, CRM, Projects, Social, Support, Survey, Sales IQ, etc... has kept us on a trial version of the software after we have purchased licenses, and we have had to prove the subscription to each support department individually in order to activate that license. We are concerned that this impacts
Ability to maintain 2 separate Forecasts
Hi guys, I need to regularly compile a forecast for sales but at the same time i want keep forecast for capital raising. I can easily differentiate the "potentials" to distinguish between those two. However, it does not make any sense that Forecast sums up the numbers from those two. Is there any way to do it within one subscription (and database). Any hint appreciated Thanks, Stepan
My own web domain name -- How to set to Zoho nameserver?
How do I set my own domain (let's say it's 'Whatever.com') to Zoho, and have it accessible as simply 'Whatever.com'? What I'm accustomed to is going to my domain control panel, and setting the nameserver to, let's say, "NS1.HostCompany.com." Is it possible on a basic, free Zoho account? Thank you for any help.
SNMP Issue
Hi Team.. Failed. SNMP Agent is not running in the System. Kindly start the SNMP Agent for Monitoring
Allowing Customers to view all tickets
We are a small company and want to allow all our users to be able to view all tickets in the system. In the Customer Portal Access section I have ticked Allow contacts to view all tickets but they can only see their own tickets. Thank you Mary
Scheduled maintenance on 31 Dec, 2014
UPDATE: The maintenance is over, as of Jan 1, 3:30 am PDT. We are upgrading our datacenter infrastructure. This will happen from 31 Dec 2014, 17:00 PDT to 1 Jan 2015, 01:00 PDT. (check for your corresponding time zone here). While we expect no downtime during this maintenance period, there may be a few intermittent connection issues. We will keep you updated of this planned maintenance window in this forum thread, as well as from our social channel accounts in Facebook and Twitter .
Zoho privacy and security
Hi, This is not applicable in cases of services like emails, etc. that zoho provides but I am asking it for the sake of asking. In some cases (like in banks and other online srvices) customer service agents have access to customer data and they can modidy/take action on behalf of the customer in customer's account. I just want to be sure that our accounts cannot be modified/ accessed in any way by any person within and without zoho. Please advise.
sharing and plan
Hello I have upgraded to the 10gb plan for my 6 users but one of them is getting the message that she is on a free plan and thus cannot share her docs with more than 3 users. Can you explain and or resolve that please? thanks steve h
Looking to conntect
I am looking to connect with a member of your marketing team that can help me with some Zoho logo files and info about Zoho that I can put on my website? Jackie Appleby Diligent Assistant Jackie@jackieappleby.ca 4039847460
To the Zoho Sales Team,
Hi Team, I know that Zoho is a cloud based CRM which helps in business development and many other sales activity. I would like to know whether there is an option where in you can install on the software on the local server for internal use. Waiting for your response. Regards, Manjunath
Is there any way to provide local host and port while making a TL1 connection?
When a request is made to a remote TL1 device, the webNMS TL1 api to make a connection to submit the request has just 2 input parameters : the remote device's address, the remote device's port connection.open(properties.getHost(), properties.getPort()); However, to pass the local server address and local server port from which a connection is being made to the TL1 device, there is no obvious webNMS TL1 api. Basically I am looking for some api like this: connection.open(properties.getHost(), properties.getPort(),
CNAME Verification
Is it alright to delete the CNAME record once I have verified ownership of a domain?
We use several Zoho applications - Is there a centralized user management portal
Hello, We are currently using People, Invoice, Projects, CRM ad Recruit. We added all our colleagues in People, and now we'd like all of them to have access to Projects. Is there an easy way to achieve this? Something like a User Management Portal? Thanks, Alex
Mass Update - Date field won't update
I am having a problem doing a mass update on a "Date" field. I highlight my leads, click on mass update, choose the field, and enter in the date that I want to update. Then, when I click 'Save', nothing happens. The box doesn't disappear, and it would look like I still haven't pressed the save button. It's almost like it's just frozen, and won't change no matter how many times I try to click save. Other fields will update, including other date fields. Any suggestions?
Cant Send/Receive Mails
i just signed up yesterday for zoho email and after the domain verification process i cant send and receive any emails ... can anyone help plz.. thanks in advance
Cant Send/Receive E-Mails
i just signed up yesterday for zoho email and after the domain verification process i cant send and receive any emails ... can anyone help plz.. thanks in advance
Emailing Reports
We currently schedule a weekly report and it sends out as an excel document. Is it possible to have the report displayed in the body of the email?
My account suddenly is deleted - bug at ZOHO?
I have two companies and 2 accounts on ZOHO. Account 1 is using Calendar, CRM, SalesIQ, Vault etc and account 2 which is using only the Vault (paid for one year). A few days ago we decided to cancel account2. My coworker cancelled account2 (ZOHO Vault) But from that moment also my own account 1 is not working anymore ?! They are totally different, account1 is much older and a different e-mail adress and password and has nothing to do with account2! The e-mail adress of account1 is not recognized
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