Introducing color coding feature of picklist fields in Meetings
Dear All, Greetings! As part of the ongoing UI enhancement, we are excited to introduce color coding of picklist fields in Meetings. 'Meetings' is a great way to collaborate with peers and stay productive. You can block the calendar, invite participants,
How to setup journey emails in zoho crm ?
I want to setup a journey in zoho crm which simply sends a string of emails over time. So basically what i am trying to do is i want to send series of email , frequency will be 1 email every week to my those leads which are under conversion in progress
RTL in client-script
hi, im trying that after an ontype event the filed will be RTL abd centerd. this is the code: var elem = ZDK.UI.getElementByID('test'); elem.addStyle({ direction: 'rtl', 'text-align': 'center' }); where did i get wrong?
Deluge Script for adding tag
Trying to create a custom function where a tag is added to a record - but for the life of me, I cannot figure out how. Help please! Moderation Update: Adding the help doc and sample to add Tags to records via deluge here for everyone's benefit. tag1 =
Contact card customization
Dear ZOHOsians I am configuring own view contact card and I this set up with single/dobule columns is not enough for us. I would like in one section eg. (written by lines) Name/nothing/nothing Street name/home number/local number postal code/city/country
Need a way to run a client script longet than 10 seconds
By The Grace of G-D. Hi, Currently, Client Scripts are Timing out at 10 seconds. We have complex logics that needs more time. Can you add a feature request to increase the timeout?
how to export a report with more than 50k rows of data?
How do i export the whole report? This is a report with combined modules.
Adding details to Attachments
Is there a way, or can Zoho make a way, to add some additional fields to Attachments to make it more of a document register? eg. a field for 'Document Type', 'Document Description' etc We are using the sub-forms to record this, but only 2 sub-forms can
Looking for Zoho CRM Expert for Montreal-Based Immigration Firm (Remote Opportunity) Hello everyone, I hope this message finds you well. I am reaching out on behalf of Stanstead Immigration Service
Hello everyone, I hope this message finds you well. I am reaching out on behalf of Stanstead Immigration Services, a well-established immigration consulting firm in Montreal. We have recently adopted Zoho CRM to enhance our operations and are looking
In Sandbox there is no option for Cliq Notifications in Workflows?
It not only doesn't have the option to add new workflows with Cliq notification actions but does not show current actions already set up as such... As you can see in the image, my actions that were already there are gone but also no option to add Cliq
Lookup field permissions
Hi there, we seem to have an issue with a lookup field in the Leads module. I created a new module, called "Bauträger", containing 1.000+ entries with basically just a name of a company in each entry. In the Leads module I created a lookup field to look
Function seems not be working every time lately
Hi there, Last june I created a workflow with a function that works like this: as a new deal record is generated, the deal name field is automatically renamed so that it starts with a code that comes from another number field (Serial Number) that is automatically
How to update lookup data from a picklist depending on its status?
Hello everyone, I'm new to Zoho CRM and working on customizing it to fit my company's needs. Currently, I have a module called "Units" (similar to products) that represents the units available in a project (construction project). My deals are split into
Reports function in CRM - display checkbox instead of True/False values
Hi there, I've created a report view, which shows a list of all records, and shows several columns of data for each record row. This is used as a workflow for my team. My question is this - one of the fields displayed in the actual record is a checkbox
How to map a lead Deal to a contact Deal.
I have leads that are mapped to a stage in my deal pipeline - Stage is IDENTIFIED. When they reach a score they are converted to a CONTACT. I have mapped the Deal for Leads, but can't seem create the same fileds to map in CONTACTS. I know that this set
email attachments in crm
Hi intially thought it was a workdrive issue but when we try to add an attachment to an invoice email from CRM-books we get this message. The file is not to big and we are confused. The request could not be authenticated as the authentication value you
Integration between Zoho CRM and Zoho WorkDrive
I'd like to search Zoho for an invoice I've added as an attachment (pdf) to an account. The name of the invoice is 1388-advertiserx-July.pdf - but I can't find it using the search function for any of these terms: 1388 1388-advertiserx 1388-advertiserx-July.pdf
"Convert" action not available in Workflow Rules
I'm using Zoho CRM Professional. On this page, it says I can use a Workflow to automate lead conversion, but the "convert" action does not appear in the drop down menu : https://www.zoho.com/crm/help/automation/workflow-convert-records.html
Custom Function: Searching Events in the current month - with record count
I hate to be a bother to the fine folks here, but I'm stuck in another function. GOAL: write a custom function to count the number of Meetings each person in Contacts has for the current month, then push that count to a field in the contact record. Spent
Client Script: new value not set after calling setValue() - what's wrong?
I'm new to Javascript and Zoho Client Script, though I have experience developing applications in C and Java. I have been trying to figure out why my code doesn't work and would appreciate help from the community to point out what's wrong. For my current
Kaizen #155 - Frequently Asked Questions on Subforms
Hello all! Welcome back to another post in our Kaizen series. In this post, we will address the most frequently asked questions about Zoho CRM Subforms from the Zoho CRM Developer Community Forum. Subforms Subforms allow users to capture multiple records
Notes formatting
I see that I can format this idea proposal with bold, underlines , colors, and dot points even multi-level dot points However, I cannot do the same for notes in leads, contacts, potentials, etc. in CRM. This makes notes very difficult to read. PLEASE
Check out in Meetings
Why there is no check out in Meetings of Zoho CRM, very difficult to track
How to populate a multi select field options based on options selected in another multi select field
For instance, If i have a multi-select field "MultiSelect1" with options "Option1" and "Option2", And if both options are selected, How do I populate another multi-select field "MultiSelect2" with options that are associated with those two options ex
client script for RTL in modules
Hi, I'm trying to solve a problem. In Arabic and Hebrew, we cannot use the canvas option, so we can't design a module view. I saw that it's possible to add a client script that works like CSS. Is it possible to make all the fields RTL (so when I type,
CRM API w/ Self Client (Administrator): You do not have sufficient permission to associate this record. Contact your administrator.
I am using the CRM API and am having an issue creating a contact. I've successfully created a contact linking to an existing account by ID, but then when I created a separate test account (which succeeded) and tried to create a contact linked to that
Deluge function getRecordById is missing all Multiselect fields
I'm running a custom function inside a CRM Contact Workflow. I'm able to use getRecordById to get the contact fields, but all of the Multiselect fields are missing in the result. All other fields are present. The code is simple: contactDetails = zoho.crm.getRecordById("Contacts",contactId);
zoho crm lead status changed by itself
something weird here, some leads in zoho crm status changed automatically without any change by me, i updated the lead status as a contact but after some time i checked it and i saw it had changed to junk or something else. any suggestions?
Option to start the whatsapp conversation with a lead or deal from within crm
Currently in zoho crm there is no option to start a conversation with a lead. However we can send templates to contacts or leads in Zoho CRM through approved templates using workflows. But Users are not permitted to initiate conversations with leads or
Automatically moving Leads into their corresponding buckets
Hi, I have developed a lead pipeline and created different cadences for various lead segments. After enrolling leads into their respective cadences, each lead goes through a series of follow-ups (in my case, three emails). If a lead does not respond after
Sort on more one column
All, I am writing some reports within the CRM. and would like to be able to do two things: define a sort column by default (that is not a summary column). Can I do this? So e.g. group by Status and sort within that by score. Also, I would like to be able
Workflow automation email notify using the same email thread
Hi Guys, I hope you are doing well. Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. For example, if you have one deal in the process and there are 10 different stages during
Create a button to send email with info from custom module fields
HI, I created a new module to request quotations from service suppliers once it is something we do on a daily baisis. Every day we have a new quotation request that we send to several suppliers and when we receive quotes we analyze to find the best price.
How do I do a formula to join two fields together like first name and last name into full name?
Having issues with this in my custom module. In most CRM systems you would do: FIELD1 & " " & FIELD2 But it gives an error saying I'm not supposed to use double quotations so not sure what that means. I've tried to read the formula help guide but it's
Zoho CRM has been very slow recently.
As a frequent user of the platform, I have experienced significant delays in executing any action, with every operation taking more than 3 seconds to complete. This severe lag has a detrimental effect on my productivity and efficiency in completing tasks,
Allow Attachment to be moved and associated with more than one record
Attachments are separate entities. It will make our life so much easier and reduce the size of your storage if we an attach an attachment record anywhere. See notes for a similar situation. A note on the Deal shows on the Account. Do this for attachments.
Why does the Decision Box field not update?
I have a very simple custom function to validate whether a lead is over 18 years old. It reads correctly, saves correctly, and gives the correct output in the log info. However it does NOT update the record. Test data should return "false" and uncheck
Why is there a limit to home screens for users and roles?
Why can there only be one home screen created by a user and only one home screen shared with a role? The CEO should be able to view all of the home screens shared with all roles. My CEO is interested in tracking how the inside sales team is doing, how the onboarding of new customers is going, the field sales metrics, etc. Each team has their own home screen Dashboard- why can only one be shared with CEO? Similarly, if there is a limit of 10 components to a single home screen, than a user should
How to Mass update subject of task?
Hello Everyone, We are using Zoho CRM from July this year. We are using the Task module as a service scheduler for our clients. but my users created the task with the wrong subject and now we have to change this. But the number of wrong subjects task is huge i.e 2500+, I can't change this one by one. So is there any way to update these wrong subject? Kindly help. Thanks & Regards Shubham Agnihotri
Notification Overload!! Can we turn off notifications when custom functions run?
I run custom functions when users create a lead / contact to check for missing data / errors and update automatically. For example: - Leads: if they enter just a zip code I automatically insert the City and State - Contacts: If "phone" is empty I pull
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