Trello: Invalid Client - Client ID passed does not exist
Hello, I am trying to authorize the Zoho CRM power-up in Trello but always land on the following page: I tried adding a trello client to the Zoho API console but this generated a different client ID to the one in the link of the page in the above picture.
Email sharing with IMAP in Zoho CRM
When setting up an IMAP account there is the option for 'Custom Record-Level Sharing Let me choose which customer emails to share with other users.' Where and how do I choose which emails are shared?
Integrating Software License Server with Zoho CRM - Contacts vs. Leads?
Hello Zoho CRM Community, I'm working on an integration project between a software license server and the Zoho CRM solution. The goal is to capture trial user data from the license server and upsert it as records in Zoho CRM. In a subsequent step we will
Email Templates - HTML question
Hello, I am making a new quote template. I'm using the version of the template editor that lets you edit HTML, but it doesn't look like this one has "Add header" or "Add footer" options, so I need to do these in the HTML code. What I'm trying to do is
Bug: ZDK.Client.navigateTo() has recently stopped working for same page reloads.
Zoho - this urgently needs resolving. In order to reload the same "Page Details" page using Client Script, you should simply be able to call: ZDK.Client.navigateTo('record_detail', {module: $Page.module,record_id: $Page.record_id}); This has recently
trying to update data with deluge function
I'm trying to update a field trough a workflow with the following script. This script works fine as long as i use "save and execute" but as soon as I'm trying to use it in a workflow I get the following error: Data type of the argument of the function
How to create a link for the lead in a mail template
I build a mail template that we receive to alert us of a new business oportunity and i would like to put in the end a direct link for thar business oportunity in Zoho CRM. There is any way of building a link that merges part of the zoho Crm link and the
Overwhelmed by Real Estate Brokerage Zoho CRM Setup: Months of Frustration
Zoho's products are so flexible that I don't know where to begin. Despite having 2 technically savvy (coding experience) people working on this, we're feeling completely overwhelmed and frustrated with the months long setup process. Our Marketing Coordinator
Field Update for User field
I have added two user fields in CRM. I would like to process Field updates on these user fields, however, they do not show up in the dropdown list for Contacts. I did create these fields in Contacts. Any ideas why this doesn't appear in the dropdown list
Making calls/ receiving calls to personal phone?
Hello, just started using zoho recently and loving it so far. Just looking for a suggestion from someone who has experience with setting up the calling, this is what I need: - Making calls from zoho CRM dashboard (desktop computer) - Receiving calls,
Creating service reports in CRM - how to include images when using mobile app
Hello, I made a custom Timecards module related to our Deals module. We're a contracting business. For various reasons we decided tailoring the CRM for field service instead of using FSM would work best for us. One dual use of the Timecards module is
How to get emailos pulled up from Google email to the Zoho CRM
Hello Zoho Team, How to setup the emails from Google to get pulled up to Zoho CRM
Calling from CRM
Hi, I am new to Zoho CRM and I am based in Canada. I am looking to make outbound calls from within CRM. As I was exploring telephony and Zoho Voice - there was a message on the screen 'not available in your region'. Does Zoho CRM not allow calls in Canada.
dynamic filter in a workflow rule
In general workflow there are many times that I need a dynamic filter and not just a filter of whether the field is one value or another ZOHO has already worked on a dynamic filter in filtering records in the record search field https://help.zoho.com/portal/en/community/topic/new-in-crm-dynamic-filters-for-lookup-fields
How to arrange fields like in the Quote subform, with two fields per row in a single block?
How to arrange fields like in the Quote subform, with two fields per row in a single block?
Dealing with Sub forms
Hello, I need to generate a separate waybill for each line in a multi-line subform. The variable fields will be from the subform and the waybill number which is autogenerated and the rest of the fields will be static. How could I design the format to
Filter with zoho.crm.getRecords or zoho.crm.searchRecords
Good afternoon, I am trying to create a filter using fields within the "Events" module. Is this possible? I am using the following code: zoho.crm.getRecords("Events", 1, 200, ("This is where the query using the field would go")). If this is not possible,
Bug in Rendering Field Label name in Custom Module for Specific User
We have encountered an issue where one of the field names in a custom module is displaying its API name instead of the field label name in the layout. Notably, this issue is only affecting a specific user. Issue Details: Expected Field Name: Invoice Date
How to customize the colors of the Client Portal login screen and add the company logo?
As title, how to customize the colors of the Client Portal login screen and add the company logo?
"Voice to Text" typing software for Notes within Zoho CRM
So, is there a Ai, or Software that might be Free that could be used to take Voice to Typed Text and then be pasted into Zoho CRM Notes, Comments. Is their Ai to provide spoken instructions to Zoho ?
barcode
we are small business dealing in handicraft products, is it important to have a barcode for us?, if yes then how accepted is barcode from zoho in national markets and what exactly is barcode type and barcode data?
Creating Multiple column in the layout?
Hello I am looking to create 4 column to enter data in the layout. I am able to go maximum upto 2 columns. Can anyone suggest me the options for it. Rajat
Formulas inside a template?
I would like to use a formula inside a quote template. Basic arithmetic. Is this not available with your product? This seems like a really basic function. Since the template cannot go backward and fundamentally change the database of prices and products, what's the harm in allowing me to render the information on the page the way I choose?
Customize the Quote Template using formulas
Hi There, Is it possible to customize the Quote Template with a formula so that when I have the "${Quotes.Grand Total}" field I can do something similar to "${Quotes.Grand Total}*6,3". This is the quote's total, times 6.3 (my customer's local currency
Adding a multi-line field as variable in Zoho Flow
I am trying to set up slack notifications for one of our custom modules and want to create it so that it includes 'Notes' [a multi-line field] in the slack notification message. The 'Notes' field isn't showing up as a variable I can include though...
Custom "create meeting" button with more functionality than Zoho currently has?
I'm looking for a little help/direction in how to do this. Even just some general high level pointers on how this might be able to be done. The current Zoho Meeting Activity functionality is not ideal for my org's workflow. I'd like to try and create
Extension pointers for integrating Zoho CRM with Zoho products #8: Upload and manage Zoho Workdrive folders and files from within Zoho CRM
Keeping records on your customers and business prospects is essential for tracking data, conducting follow-ups, and running a business smoothly. When you use two separate applications, and store relevant data in each, checking and tracking data becomes
Limited layout rules in a module
There is a limit of 10 layout rules per module. Is there a way to get that functionality through different customization or workflow + custom function (easily accessible), etc. Having just 10 is limiting especially if module contains a lot of data. Are
Call Duration
Wonder if you can help me, I am trying to create a dashboard component for the calls module but instead of seconds I want minutes, Ive created a custom field called Total_Minutes, is there the ability to create a custom function that works this out from
How to stop e-mail workflow once a specific lead status is selected ?
Hi, I want to add a feature to stop sending customers our workflow e-mails once a lead status is changed to "booked", so that they do not receive our sales emails anymore upon course booking. How can I do that ?
Make certain subform entries read only
Hi all I need to make specific entries on a subform to be read only for portal users. Ive added a field to my subform called 'read only' which is a picklist with the values of Yes and No. Ive set this field to be hidden as its only to be used in the function
One-click WhatsApp and Zoho Integration
Hello there! I'm Aizhan from the TimelinesAI team. Our Native Zoho and WhatsApp integration, designed to streamline your communication and productivity. With this integration, you can effortlessly sync contacts and messages from WhatsApp directly into
Adding 'Created Date' to email template without the timestamp
Good Day All, Optimizing my workflow here. I figured out how to add the Leads first name ${Leads.First Name} I need to add the 'Created Day' to my template. Also - is there a legend as to syntaxes for adding the Lead Fields into template such as above?
Zoho CRM Client Script - SetCriteria in lookup Field
Hello All One More Zoho CRM Client Script Tips & Trick. Now you can Set the Criteria on Your lookup in zoho CRM, It Comes With a Create Page, Edit Page, and Details Page (Standard). Example:- We have a Room Module that includes Room Name, Status, Campus,
Doesn't Catch Duplicate Accounts
Zoho is very bad at catching duplicate accounts. If we have an account in Zoho, and we import the same account but with "Inc." or "LLC", it doesn't catch it, it just duplicates it. When importing from another app (like ZoomInfo) I set it to catch duplicates
Zoho CRM WhatsApp - Phone-push messages, Autoresponse and workflow
Good day community and Zoho CRM devs, I would like to know if the following features can be added to Business Messaging (WhatsApp) feature on Zoho CRM. I constantly find myself frustrated with the lack of notification when getting replies on workflow-sent
Client Portal Multi Language Field Label
There was a field named [End Account Website] at custom module. I changed the field name to [End Customer Website], but the field label is displayed differently in different languages.
Canvas Broken/Gone
I've been using a custom Canvas on my Account and Contact pages for over 2 years, and haven't even changed then in that time, but as of this morning, none of them work. Any account or contact I click on only opens a black page (save for the footer where
SSL Exception When Querying REST API
We use functions to query regional data from GIS REST APIs. We're having an issue with one REST API that appears to be a problem within ZOHO, as I'm not having an issue querying the API in Postman or via the built in query tool. // test coords lon = "-84.29118695502028";
Question: Accounts owner notified when Lead owner convert to contact.
Hi, Let's say you have a Lead named Lead L, working for Company A. Lead owner is User 1. Company A already exists as Account. Account owner is User 2. When User 1 converts its Lead L to a contact, User 2 gets notified that a Lead has been converted to
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