Focus Group webinar: Integrating Zoho Desk with Zoho CRM
Seeing that a lot of our users use Zoho CRM hand in hand with other services to collectively run their business, we're introducing a new sector in our focus group webinar series, discussing useful Zoho CRM integrations to streamline your business operations.
Meetup Snippets 05 - Zoho One setup at Jack Laurie Group
This is #MeetupSnippets - a segment showcasing interesting moments from our Zoho User Group (ZUG) meetups. The fifth snippet in this series taken from Indianapolis ZUG meetup April 2021, features Brian Collins, Indianapolis ZUG Leader, walking us through
ZUG Virtual CRM Meetups across the UK - February 2022
Last year, we were beyond happy to see how the Zoho Community continued to grow, learned from, and helped each other through our virtual Zoho User Group meetups. We couldn't be prouder of our Users for taking the time out to come together and support
Automate Actions and Make Best Use of Your Time with Zoho CRM
If you are interested in sales, have a knack for selling absolutely anything to people, or work in the sales department of a company, then you would identify with having that desire to be a smart sales representative at work. Winning the sales game has
Accounts in map
Is there any way to see all accounts on a map? As it happens in the cell phone, they are all on the map
An Overview of Process Management in Zoho CRM
If you are running a company or are a part of one, you would know the importance of defining business process strategies that lead to success. Various business processes run simultaneously. Let’s take sales, for example. When we talk about sales and
Focus Group series: Widgets 101 - Create, test, and embed widgets
This Focus Group webinar series brings into focus, Widgets in Zoho CRM, Zoho Desk, and Zoho Projects. This series of webinars will enable you to build and implement widgets that integrate seamlessly with other internal and external applications. Widgets
Organize Emails According to Sales Priorities | Zoho CRM
If you are interested in sales, have a knack for selling absolutely anything to people, or work in the sales department of a company, then you would identify with having that desire to be a smart sales representative at work. Winning the sales game has
Use Zoho Mail Integration
If you are interested in sales, have a knack for selling absolutely anything to people, or work in the sales department of a company, then you would identify with having that desire to be a smart sales representative at work. Winning the sales game has
Community Digest - January 2022
Announcements Webinar alert - Register for the upcoming Focus Group webinar series on integrating Zoho Desk with Zoho CRM Checkout the recent feature additions in field update and date/time based triggers in Workflow Follow the UI-level improvements
ZUG Virtual CRM Meetups - January and February 2022
We'd like to thank you, Zoho Community, for coming together and braving 2021! Here's to a healthy and prosperous 2022! We are excited to kick-start this year by opening registrations for the Virtual ZUG Meetups for January and February 2022. Connect
Guide to Getting Started with Zoho CRM Features
If you are interested in sales, have a knack for selling absolutely anything to people, or work in the sales department of a company, then you would identify with having that desire to be a smart sales representative at work. Winning the sales game has
TArgets To Accounts (Modules)
How can i set sale target to Customers (Accounts Module)
Zoho CRM: What You Get in Free Version?
For the small and startup organizations that can’t afford a significant investment, the fully-featured free version of the Zoho CRM offers all the vital functionalities that a small business needs. It includes every robust feature for sales and marketing,
Function-10: Add the international call prefix '+' to a phone number.
Welcome back everyone! Last week, we learnt how to concatenate two fields and present them in a single field. This week, let's look at a custom function that prefixes a '+' symbol to phone numbers and removes the alpha characters from the numeric field. Business scenario: Any business involves a lot of communication. The most preferred way is to make a phone call. To make your life easier, Zoho CRM lets you call directly from the system. Naturally, you need an international call access code, which
Round robin lead assignment for leads generated via ZOHO Forms. #23
We are up with the hack for this week. All of us do various marketing strategies in fetching leads via various source by importing them, using APIs, web forms and also by adding them manually . While the leads are added we will also be assigning them
Tip #18: Time saving options in module customization that you may not have noticed! Read now.
Hey everybody, As part of our weekly Tips and Tricks series on using Zoho CRM, we are going to focus on module customization today. Have you had those moments when you realize that what you have been looking for has been right in front of your eyes but you never saw it? You could be wearing your hairband around your wrist and be looking for it for thirty minutes. Or you could be doing something a certain way and having a miserable time with it - until you realize that there was a much easier way
Streamlining Business Processes for Entrepreneurs | Small Business Heroes E09
In the ninth episode of Small Business Heroes, a CustomersSpeak series, we had a conversation with Pamela Crenshaw from Chicago ZUG. Pamela's entrepreneurial journey has helped her understand the challenges of starting a business and setting up various
Community Digest - December 2021
Announcements Check out what's new in Zoho CRM Winter '21 release Regulate support tickets visibility with Zoho Desk integration in Zoho CRM Rolling out new enhancements in user field and reporting hierarchy Associate subforms and save templates as draft
How to get Zoho CRM to trigger Microsoft 365 Power Automate
I found a workaround to get Zoho and Microsoft 365 Power Automate to "communicate". I guess it's only one way, but I'm just happy I was able to get that far. I'll explain what I did in case it helps someone else. I'm sure you can tie the API and REST languages together somehow, but I'm not that good at writing code yet. Here's what my need was: When new Deal Created in Zoho have Microsoft 365 Create a Sharepoint Folder named my "Zoho Auto Number - Deal Name" #1 - In Zoho create a new Email
How to access text field labeled "Reason for Loss" when Deal Stage is set to Closed Lost?
When we mark a deal as Closed Lost, a Verify Details pop up screen appears and lists 4 fields: Amount Closing Date Stage Reason for Loss I want to create custom categories and reasons so that I can provide our internal teams with information about why
Community Digest - November 2021
Announcements Introducing portals for trial editions, allowing bulk operations, option to remove users, and more Announcing common Deployment Logs in Sandbox Rolling out new UI enhancements in Zia Notification Panel Zoho Marketplace houses more than 500
Focus Group webinar - Multiple Sandbox and newer Sandbox enhancements
Edition requirement Enterprise and above, CRMplus, Zoho One Feature restrictions NA Feature role Amongst other things, Multiple Sandboxes provide multiple testing environments for different users in an organization Webinar details 14th December 2021 Session
Zoho CRM Attachment download api not working(API Version 2)
Hi, I've tried following api to download attachment. And I couldn't download. I'm using Okhttpclient for downloading attachment and I got -1 as content-length. I've tried in CUrl too. But, not downloading. curl "https://www.zohoapis.com/crm/v2/Contacts/2847269000000505009/Attachments/2847269000000766005" -X GET -H "Authorization: Zoho-oauthtoken myauthtoken" In postman tool too, this is not working. I got 204 NO CONTENT error in postman tool. Please help and let me know Am I missing anything?. Thanks,
How to backup Emails of a deleted user in Zoho CRM
Today, let's see how to take an Email backup for a user who has left your organization. As a business, you want to continue the ongoing communication with your clients after a user has left the organization. It is important for a business to retain email communication as much as other data that belongs to your company. To request a backup Click Setup > Users and Control > Security Control > Zoho Mail Add-On Users In this page, select the check box corresponding to the deactivated user. Click Latest
From chemical labs to marketing desk | Small Business Heroes E08
In the eighth episode of Small Business Heroes, a CustomersSpeak series, we had a conversation with Shanique Young from Dallas ZUG. Shanique shares her interesting journey; from working in chemistry labs to becoming the technical sales and marketing director
Meetup Snippets 04 - How to create a targeted pitch?
This is #MeetupSnippets - a segment showcasing interesting moments from our Zoho User Group (ZUG) meetups. “Don’t waste your words”, says Georgia Rei from Dallas ZUG in the fourth snippet in this series. This virtual meetup was hosted in April’2021. Georgia,
Spotlight #6 - Extract activities and identify the purpose of emails with Zia
Welcome back to Zia for emails feature spotlight. In our previous post, we discussed the functionalities of Zia data enrichment for emails. This instalment covers the various other ways Zia for Email helps make day-to-day business processes, easier.
Tip #7 - Siri shortcuts in Zoho CRM
Hello Everyone, Here is a tip about the 'Siri Shortcuts' feature and how it works in the iOS version of the Zoho CRM mobile app. What are Siri shortcuts? Siri Shortcuts are quick actions across your apps on iOS. They can perform an action automatically
Community Digest - October 2021
Announcements Integrate multiple telephony providers within a single organization Rolling out Email Preferences: a global setup for role-based email sharing Introducing Certified Canvas Designers to help you implement Canvas for your business Gamescope
Meetup Snippets 03 - 'Using multiple Apps in Zoho One' by Tiffany & Mike
This is #MeetupSnippets - a segment showcasing interesting moments from our Zoho User Group (ZUG) meetups. The third snippet in this series is from Austin ZUG April 2021 meetup, features Tiffany Stillwell, Austin ZUG Leader, and Mike Heaviland, walking
Sending an email to new leads every two weeks
I need to send a campaign to new leads from the CRM every two weeks. What's the easiest way to set up the auto rule to pick up new leads every two weeks to automatically email them the same welcome campaign? We are talking very small numbers - maybe
Community Digest - September 2021
Announcements Announcing color coding for picklist fields in Meetings We've made new updates to Bounce status in the Campaigns module Launching Announcements in Zoho CRM to communicate important updates Introducing color coding of picklist values Take
Juan, 'The Cookie Man' and his journey with Zoho | Small Business Heroes E07
In the seventh episode of Small Business Heroes, we had a conversation with Juan Ramirez from Minneapolis ZUG, aka Juan The Cookie Man. Juan and his wife started a cookie business using Zoho services. Eventually he ended up becoming a Zoho partner, realizing
Meetup Snippets 02 - 'How to learn from Zoho Community' by Hannah Eversole
We are happy to bring to you the second snippet in this series from Detroit ZUG meetup in September 2020, featuring, Hannah Eversole. Hannah is the Detroit ZUG Leader. She demonstrates how Zoho Community and online forums help her learn more and provides
Meetup Snippets 01 - Route Management in Zoho CRM by Scott Pickel
We're excited to introduce #MeetupSnippets, a brand new segment showcasing interesting moments from our Zoho User Group (ZUG) meetups. The first snippet in this series is from Cleveland ZUG meetup this April. It features Scott Pickel, Cleveland ZUG Leader,
Function-23: Auto-update multiple fields of a record with same details.
Welcome back people! Hope your new year is off to a great start! Lets begin this year with a simple yet useful custom function that lets you automatically update multiple fields of a record with the same details. Business Scenario: Recently, we got an interesting request from one of our customers. She was looking to update multiple fields of a record with the same details. Though copy-paste was an obvious solution, she was convinced that automation would help cut down on errors resulting from manual
Community Digest - August 2021
Announcements Canvas for Zoho CRM is LIVE - try the industry's first CRM design studio Introducing new charts and additional metrics in Webform Analytics Execute automation and other processes during import Announcing Multiple Sandbox types and support
Automatic Syncing Of Google Tasks
I want to be able to automatically sync the tasks in my CRM with Google Apps tasks. I know you can export tasks but I have numerous workflow automations set up that create tasks based on various triggers. These tasks are not showing up in my Google tasks
Scoring Rules - Word of the day #49
Scoring rules help you prioritize leads, contacts, accounts, and deals based on record properties like fields, and customer touch points such as calls, emails, social signals, etc. You can assign positive and negative points to each property while defining a scoring rule. These individual points add up dynamically to a total score when a record is created or modified. Here's a knowledge-base article on setting up Scoring Rules. Check this quick video on the Scoring Rules. Previous 'Word of the Day':
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