Customizing Filter Options for Client Portal Users
In the Module List screen of the Client Portal, there are many filter options available on the left side. However, I want to reduce the number of fields to avoid confusing external users. How can I set the filter fields to the ones I specify?
Get "un"related records function ?
I have a multiselect in Products to relate products to accounts. I use a custom function to relate them automatically based on a field. What I need to know is which products are unrelated to accounts. I can use getRelatedRecords to get the ones that are
Tracking Emails sent through Outlook
All of our sales team have their Outlook 365 accounts setup with IMAP integration. We're trying to track their email activity that occurs outside the CRM. I can see the email exchanges between the sales people and the clients in the contact module. But
Trying to calculate days since Stage changed
Hello, trying to calculate days since stage changed so we can display on Listview and Kanban. This is for the Deals module, which we renamed to Jobs. I first made an automation rule that edited a "Current Stage Date" field anytime we changed stage. That
Automated import for Zoho CRM?
Is there a way to automate the import of contacts in Zoho CRM? I have a csv file on a remote server that I would like to pull off and import/update on a schedule. Zoho Analytics can pull csv files from a FTP source and import into a table. Is there a
Importing Text with Line Breaks into Multi-Line Text Field
I'm importing into a module that has a multi-line text field. Using a CSV file, do I need to remove the line breaks within my text before importing? If so, is there some special code or character sequence I can use in the text so that I can preserve the
Possible to create a "Meeting Note" record from a "Meeting" record?
I would like to create a record to hold meeting notes from every scheduled meeting. I would like this record to import the details of the meeting, e.g. date, time, participants etc., that exist in the Meeting module, in addition to providing other fields
Related List on Member Accounts Roll Up to the Parent Account
I have a related list that shows on the account (Machines Installed at Location, for Example "Zoho - Austin, TX" and "Zoho - Plesanton, CA") ... but I would also like the related list to roll up to the parent account as well (for example, "Zoho - Parent")
PDF.co API for Word to PDF Conversion and Parsing
Hello, I am posting this topic here because the developer community has been so helpful in the past. We have been attempting to work with PDF.co to get an answer on some issues we're having, but there must be a time zone delay, and there's just been a
Kaizen #143 - Assigning values to different field types using Zoho CRM SDKs - Part I
Welcome to another week of our Kaizen series! Today, we will discuss a critical aspect of working with Zoho CRM SDKs across various programming languages: assigning values to fields of different data types. Zoho CRM offers a comprehensive suite of SDKs
Annual Revenue
I want to show the auto populate a field in the account module with the sum of all closed sales orders associated with that account in essence this would be my Annual Rev for the account. Is this possible?
Validation Rules - Can't Proceed
I have the attached Validation Rule set up so that when a certain Stage is met, the message appears. However, it won't progress to the next stage. Obviously something has to be triggered to move. I want to set up warning message that can be acknowledged
Error with Microsoft Outlook add-in for Zoho CRM
We have been using this plug-in in Outlook for 2 years. It has stopped functioning for COMPANY searches. Even though the company exists in CRM it is not showing up in the search. Example below doesn't show up when you type the Company name of "Halton
Using field values in filters
Hello, This is both a suggestion and a question. What we're trying to do is create a custom filter for CRM Tasks that only shows tasks where the creator IS NOT the owner. The reason is for staff meeting reviews, these tasks are assigned from one team
Default Reminder for tasks set to Pop-up instead of email
Try to save a click every time we create a task we want it to default to pop-up instead of email. Also default is to have reminder unchecked anyway to change so reminder is checked and method is pop-up default instead of email? Attached picture. Thanks,
View Blueprint Transition Permission
We've tried implementing blueprints and while it's been great at enforcing the business process, our users are having some severe practical issues with how it's been implemented. We have quite a few different teams that need to work together, and there
Website form want submit data show in zoho crm using api
I have a website in php i want some one fill out the form it show in zoho crm
Kanban view howto
Hello, I do not see the kanban view button. Does is still exist ?
Deleting Salutation Field
We have updated our lead input screen and 'Salutation' has appeared. This is not visible in the 'Edit Pgae Layout' screen so cannot be moved to 'List of Removed Fields' Salutation is visible in the list in 'Customization - Fields' however I can only 'Edit' or 'Replace' I cannot delete and I do not need this field on my lead input screen. Please can you advise how to get rid of this. Screen shots can be provided if needed. Thank you Tasha
Canadian Data Center
Hi I am wondering if Zoho has a Canadian Data Center? if so, where? And how would I go about getting our information transferred there Thank You -------------------------------------------Moderated on 3rd Nov'23--------------------------------------------------------
IF Statement formula in subform not working
Why am I getting the error below?
Rodger's Helpful Deluge Scripts #3 - Automatically attach files to CRM records when a file is added to Workdrive
Hi Everyone, I'm hoping this one will be really helpful for a lot of people. One thing that's missing from Zoho is a tighter integration between Workdrive and CRM. Whilst an update is in the works as far as I'm aware, file management can still be a needlessly
Users are Unable to see Campaign Creation options in CRM
I have users with full permissions to campaigns in CRM and User permissions in the Campaigns app itself. However, they are unable to see the option to create a campaign in Zoho Campaigns while in CRM. Below is a screenshot of the options I see as an admin
I can't get if notification exists
Greetings. Thanks in advanced for your help. I am trying to make a request to the CRM API to find out if a notification exists by passing a channel ID as a parameter. All requests end with Bad Request. Here is my request https://www.zohoapis.com/crm/3/actions/watch?channel_id=10000000810244
Sending Mass Email as a Reply to Last Email
Hi! Is there any way to "mass-send email as reply to last email"? I want to send a mass email which will appear as a properly threaded conversation to the recipient. Scenario: Send mass email "A" After some days, send mass email "B" Recipient sees content
Client Portal Public views
I want to set the default custom view [Open Project] when entering the Custom Module in the Client Portal. However, the custom view I created is not available in the Public Views menu. Pic 1. The Public views of Client Portal Pic 2. The setting of custom
Yeastar Integration
Hi We have intergrated Yeastar thrpough the backend, but when we try and dial out of ZOHO it just says connecting ( Screenshot attached) The Yeastar softphone on the same PC dials out fine. There is something missing in the inegration, I am really hoping
How to stop Leads copying to Contacts
Is there a way to stop Leads details copying to Contacts automatically? I want everyone to access Contacts, but not the Lead information, particularly in Portals.
Canvas: Need ability to edit Subform values from within canvas
I'd like to be able to modify subform values from the "deal" details page, without having to "edit" the deal first. I understand that Canvas is new but do you have a date for this feature to be implemented?
Can Clients have Access to their record Attachments in Client Portal
Is there a way to have allow clients access to attachments in their client portal? Attachments is currently hidden in the client portal and I cannot find a way to allow client access. Thank you!
SaveUrlParams question for Office Integrator
I have the following setup for a CreateDocument call. Other than the content, the other parameters seem to be coming in as null. Is there something I am missing. My current code: var documentId = Guid.NewGuid().ToString(); ... SaveUrlParams = new Dictionary<string,
Help with Schedule Function that Updates Deals Field
I want to run a schedule function daily that if certain criteria is met, a field in that deal gets updated. I have a date field "Last_Day_of_Coverage". If the date in that field is exactly 90 days from today, I want the scheduled custom function to update another field "Has_User_Renewed_Policy" to "In Progress" on that deal. I have previously worked with Deluge, but it was always from within a record. I don't know how to make a custom function check all the records in a module to evaluate if a specific
Migrating Goldmine to Zoho.... need to keep Account field populated in the child records....
Is there a good tool or expression trick to getting all the empty Account field populated with the correct Account name? In a spread sheet, they appear just under their parent record, but without the account field is left blank. My understanding is the this is a result of 'normalization' process of databases. Anyone with knowledge of a graceful way to accomplish this? I have about 6500 records, so don't really want to do one by one. Thanks, -Paul
Anchor Links Canvas View
Is there a way to create Anchor links in Canvas view for modules? My team prefers the look of Canvas view BUT likes the functionality that we had with the Related list in Standard view in Account and Contact CRM. Example - in Standard View if you clicked
Blueprint - Clickin gon the Transition - next transition buttons pop up...
Hey there.. I'm trying to wrap my head around the deals blueprint scenario. Here's an excerpt I'm in the "Offer Creation" Stage and I have two options: "Send offer to client" & "Lost" So far so good... If I chose "Send offer to client" now, I get a prompt
Another way to limit the number of options for a range of numbers than using pick list method?
Hi, I would like to limit the range of numbers a user can select for a pick list, e.g. 0 to 3. I have implemented this using the pick list option, but find that I can't plot the charts I want in Zoho Analytics, because a pick list item is a text data
When signing up for the User portal users not getting email for setup
When signing up for the User portal users not getting email for setup
have multiple Form entries in zoho crm
Hi So I have zoho one and I want to have a user to fill out a zoho form and be able to view it in a user portal in zoho crm. The user should be able to fill it out multiple times and have different entries for each. For example I am a therapist and I
Sendmail when records in module are edited, Zoho CRM
I'm trying to create a function that will work in conjunction with a workflow rule. The workflow rule activates when any field in the Clients module has been edited or created. I want to make the function record what changes are made to records in the
can i convert/change an account to become a vendor?
A user added vendors as accounts by mistake. Is there a way that I can 'convert' an account to become a vendor?
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