Make related list appear with a condition
Hey guys! I have an education company. I am using the CONTACT module for FINANCIAL MANAGER (parents) and STUDENTS. I created a custom field called CONTACT CLASSIFICATION ("classificação de contato" in Portuguese) with 2 options FINANCIAL MANAGER ("responsável
URL in Button or Image as a merged Field
Hi There, We are trying to use a merge field to sit behind either an image and button. It looks like that it is not possible. Does anyone have any ideas on a work around. We are trying to have the Add to Apple Wallet & Add to Google Wallet become a link
Hide/show section in zoho crm
Hi, is there any way to hide/show a section depending the value selected from a field in the zoho crm?. Best regards,
Google Contacts Sync not correct
I have activated Google Contacts Sync between one group of contacts in Google Apps (CRMShared) and Zoho CRM (My contacts view). I have set up two-way sync and Zoho wins. Before activating Google Contacts Sync I added 34 contacts to the CRMShared group
Address auto population in quotes and other modules.
Hi Once entering the clients address details in either the Orgainisation / Individual module I am wanting to create a quote for that Organistion / individual. without having to re-enter address details When creating the quote it is simple to select either
Calls Module Update - Unhappy
Hi Im sure that Zoho doesnt test the full fuctionality of changes they make. I have an issue with the changes made to calls: The CRM and CRM Mobile are not aligned in any way We used to have the Description of the call mandatory as 99% of calls logged are outgoing - now on the browser we have lost the description area that I had marked mandatory I can no longer edit someone elses calls - even as a Admin - but I am allowed to delete someones call no problems. On the mobile app - I have extra fields
Custom Field in Sales Orders items
These adult_qty and child_qty fields, how to populate them from Zoho CRM REST API.
Unable to get 2 workflows to work together
I am using Bookings and CRM, and am trying get the scheduling of a meeting to result in the sending of an email from a template associated with the Contacts module. I've created 2 workflows for this. #1 is executed when a meeting is created with the condition
Go back to zoho
I've since integrated yeastar with zoho crm to manage a call center. But since last week, the forms are no longer being generated for the customers I have installed. I just wanted to let you know that everything was going really well. But since last week,
Cloning multiple opportunities for a Month to Month software subscription model
We have a MRR partner model, so when we sign up a new partner I would like to create 12 cloned opportunities for each month without having to create 1 then close it individually 11 more times. Ideally I can label each and autofill the end of each month
Invoice Webhook issue
We've a webhook created which is responsible for updating our backend system when any invoice updated. We use 2 admin accounts, one of them who created webhooks, when the user who created the webhook record payment on invoice, the webhook works and update
Cannot see products from Zoho Inventory when creating Quote fro Deals in Zoho CRM
I have connected CRM to INVENTORY and INVENTORY has our 13,000 Items loaded. When I go to create a Quote from CRM, I cannot see any Products from INVENTORY. Even though they are connected, I have not synced all my Items back to the CRM. Do I need to turn
API - Updating a pipeline on a record
It's evidently impossible to update the pipeline of a record programmatically with the API. Here's what I tried: curl "https://www.zohoapis.com/crm/v2/Deals/#########" -X PUT -d "{ "data": [ { "Pipeline": "Sample Pipeline" } ] }" -H "Authorization: Zoho-oauthtoken
Can a function button mass update several different records based on a chosen shared field?
Hello, So basically, I want a simple way to update a majority of records quickly. I'm aware there's already a "Mass Update" in the actions tab, but I want to find a way to make it simpler and faster since this will happen fairly often by people that may
Timeline view longer than 6 months
Hi. I was trying to see the holistic view of an account in the Timeline view. I noticed that only recent activity is show to me which is beneficial but not entirely useful ask we have a very long sales cycle and we need to see the list of activity since
How to change module for "Mail Merge" template Zoho CRM
Hi, I have some mail merge templates that were not associated with the right module upon creation. I just want to change the module they are associated with but I cannot find the procedure to do so. Even cloning the Mail Merge Template does not allow
Attach ducument by ZDK or other
Hi, Is anyone know how to attach my attachment in record by using ZDK or other method? I would like to click button then open "OpenMailer" and automatic attach my document into the email draft. It would be great if OpenMailer can auto attach Inventory
How do you get related INCOMING email records with a DELUGE custom function in Zoho CRM?
Hi Everyone! As part of a function I am creating, I need to get the latest incoming email from a contact. When using a getRelatedRecords function for the Emails related to a Contact, the function only returns Outgoing emails. No incoming emails are gathered.
Urgent need of a custom function!
Hi there, i'm desperate for a custom function that runs as part of a workflow in Zoho CRM. i need to achieve the following: When Deals entry created or updated Then Fetch Account from Deal (lookup field in Deals module) in the related Account, fill the
Looking for someone to help us
We need to create a connection between Zoho CRM and an accounting system. The description of the accounting system that I have at the moment is that it Freedom. Running a JET database engine. Operating in an SQL environment. I suspect someone might need more information. The needs are very basic. The periodic updating on basic sales data into the associated records in ZoHo CRM. We are looking for someone who is experienced and fully competent at creating this linkage. We are assuming this would
OR Function
Hi, I'm trying to write a function that maps ZipCodes to region numbers. However, I seem to keep getting Syntax errors. Please let me know what's going wrong with this code. IF( OR( ${Prospective Students.Zip Code} == "12345"; ${Prospective Students.Zip
Change Account Owner does not change owner of the Contacts of the Account
In the "Change owner" dialog window, it states: All contacts, open opportunities and open activities of the companies will also be transferred to the new owner. However, after changing the account owner, the Contacts ownerships are not changed to the
Deletion of Lead depending on a field value
Hi! I got the following issue; I am looking for a way do automate the deletion of certain leads that are incoming via integration of Zoho Forms. Our web agency is building a testing tool to check on a daily basis if the forms on our website are working
Zoho CRM Calendar - Hiding from other users
Good morning, We have some staff who have no use for the Calendar within Zoho CRM (Please note I'm referring to the inbuilt Calendar on CRM, NOT Zoho Calendar itself), so we wish to remove all ability to view this. I've hidden Meetings from the Users
Customizing fields for multiple languages?
Dear All, I have a client that have users speaking different languages and they want to use the Zoho CRM modules in different languages. They would like to customize some of the fields. They want English users to see the field customizations in English;
Workflow Conversion from Deals to Custom Module not Working
I have a workflow rule so that when a Deal gets to a certain Stage, it creates a job in the Custom Module. The issues I am having is if I have the workflow linking the portal user lookup to the Deals, it works and the portal user can see the new job.
Tabbed area for different information
I have a custom section on the Contact layout. I need to add another one, but am concerned it will display too much information all at once about the Contact, and need to scroll to view more information. It would be great if the section is a tabbed feature
when Whatsapp field then send sms
we have clients that dont have whatsapp. can make a workflow/function, that will send whatsapp massage, but if it fields then it will send sms massage?
Retrieve Multiple CRM Related Records via Zapier
I have multiple Vendors associated to each Deal via a connecting table. I need to filter those associated records by a certain parameter (pick list in the connecting table), and then create line items of each of the associated records from the connecting
any way to get records count in the module through CRM API ?
Hi, is there any way to get records count in the module(s) through CRM API without fetching all the data from the module ? Prior to fetch data from the module (for example via getRecords call) I need to know records count using CRM API (not account UI).
Check box values in a CRM formula field
I would like to use a checkbox field as a boolean check for an if() statement. Is this possible? ie. if(checkbox = checked, 1, 0) Seems simple enough, but I can't figure out what values I need to check for - I keep getting 'Invalid data type' errors.
Zoho Portals - Can Users Email
I have portals set up which is a Standard copy of the main CRM. However, there is no Email button. Other custom buttons are not showing either. Some of the Related Fields are also not showing. Are these functions available in Portals? Mainly the Email
How to get email body using Zoho CRM API or Node JS SDK
Hi Team, I'm building custom zoho crm widget using Node JS SDK. In that application I want to show contact related emails including the email body. I'm using get related records to get contact related emails, but it only contain the message id, subject
CRM API Search returns no data
I'm attempting to get a list of active clients through an API call. This is done through a Node server with axios. The API call looks like this: method: 'GET', url: 'https://www.zohoapis.eu/crm/v6/Accounts/search', headers: await getAccessHeader(), params:
Zoho CRM certification?
Hello everyone, I just started learning Zoho ONE and I have been playing with around 20-25 of the application in the suites. Now it’s time to get certified. I come from the Microsoft side of things where certification have proper name and learning material.
CRM Campaign - how to mass remove contacts?
Does anyone have a solution for removing all contacts from a CRM campaign. Seems that one by one is the only option.
Stage Bar in Leads and Custom Modules
Is there a way to get the Stage Bar in Leads and Custom Modules, particularly in Portals? It is very very useful for seeing the entire process. The Blueprint option doesn't really show the entire process.
Kiosk Studio: Function FIX for Date/Time Field (Keep getting wrong format error)
I am using the foillowing function in my Kiosk Studio to update the previously entered Date/Time field from previous screen to update that to the same date/time field in Lead Record. Every time I 'Save & Execute' I get a Success but with 'Date/time Format
Best Practices for Granting Access to Zoho One Account
Hi there, I hope this email finds you well. I wanted to discuss the best approach for granting access to our Zoho One account as we consider hiring someone to work with Zoho Campaigns for sending emails to our customers. Currently, we have one user for
Create a function that checks if first name is the same as last name in Leads
I'm trying to create a workflow that has a function to check webform submissions. The function should check if the submitted first name is the same as the last name, if they are the same it would delete the Lead. We're getting a lot of SPAM submissions
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