Comparator module doesnt have Conversion option
I want to compare my salespeople to show how many Leads they have converted. There is no option for Conversion, not date, Is Converted? etc. Does anyone know of a workaround for this, it's so annoying I have tried everything. It seems strange that you
Error of Invokeurl
Hi, I am using Zoho CRM deluge to push order into Zoho Inventory. and I follow https://www.zoho.com/inventory/api/v1/salesorders/#create-a-sales-ordermade this guideline and made below array. However when I execute it , it returns this error. {"code":4,"message":"Invalid
Client Script setValue for Disabled Input
Hi, In the Zoho CRM Deals module, I have a field, let's call it "Result". This field is filled automatically using Client Script's onChange Field Event, when the field C is changed, even before saving the record. My code is as follows (simplified for
Copying Data from one field to another
Hi guys, Sorry, I know this type of question has been asked a million times before but I am completely new to writing the scripts for custom functions and I cannot figure this out. I have a custom field 'suburb' in both the lead and contact module, as
Report - Editing a Criteria Pattern
Hi Can someone help me. I have the current filter which works perfectly, as below However there are three leads I want to miss out Can anyone assist with the criteria pattern so I can miss these three out? Many thanks Emma
Mandatory field based on answer from another module
Hi, tricky question, not sure if it's doable. I want to make a field mandatory in the deal module based on the answer of a field in another module (enterprise). EX : if the question X in the enterprise module has the answer Y, then make the field Z in
Zoho CRM Circuits OverView - Zoho CRM
#Tips of The Day Today's Post we will see what is the use of Circuits inside the Zoho CRM and how we can use them. Circuits is Automation process inside the Zoho CRM which can run your workflow, Function Automatically with the condition and the Wait time.
Restore from Backup
I gather from the forum entries that when a backup is done manually it includes csv files with all record data as well as copies of any document attachments. Is there a way of restoring all of this data AND attached documents to reset the database to the exact state when the backup was made?
Canvas translation
We want to offer our CRM system to our users in English and Dutch. However, it seems that text in our deal Canvas isn't available for translation through the translation file. The same applies to the field tooltips. They don't appear in the translation
Issue when saving to Date/Time field in Deluge function
I posted this to stack overflow with little success so trying here as well: I am new to Deluge and I'm trying to write a function that is triggered by a button that makes an api request and stores details from the response into a record of a custom module.
Copy autonumber field to a single line field using deluge.
hello everyone. Silly question it might be as a basic script. but not had to do it before. I can't get the unique values up in normal update fields. How would I go about in the customers/accounts module - There is an autonumber field that I want to paste
How to create a new module entry based on multiselect picklist selected option?
I have a multiselect picklist with values FC1Enrolled, FC2Enrolled, FC3Enrolled.....FC10Enrolled I would like when I select one of them lets say FC1Enrolled then to create a new record in a module with name "Courses" and as "Courses Name" to be set as
Massive upgrade to module data exports in Zoho CRM
Hello folks, You're going to like this one! Exporting a module's data in Zoho CRM can sometimes be a frustrating experience. For example, you can only export the oldest 3,000 records, so maybe you've had to resort to exporting reports or taking backups
Importing Scheduled Calls related to contacts
Hi I am trying to import scheduled calls asscoiated to contacts, hoiwever it says that "call duration" cannot be blank, but since the call has not been made yet, there is no value to put in there? I keep getting the follwoing error ["Invalid Data - Call
Zoho form Feeding inforamtion to CRM
I have a zoho form that comes from our website that populates a contact record in the CRM. Some of the notifications are being sent to me but not getting populated in a new record in our CRM. The form asks for an email address, but if left blank it will
Can a group own a lead
We have 3 departments each with about 3 - 5 sales reps. These sales reps cold call leads based on their departments product and typically a geographic area. The areas rotate, so assigning specific leads based on area wouldn't work. In dynamics we were
Lead conversion mapping - no options found
On lead conversion mapping if you find any fields missing it could be because of a few reasons: 1. Field types do not match in both modules 2. The field was first deleted in the linked module (Accounts/Contacts/Deals) after creating it through the Leads
Filter on +
Phonefields : how to filter ,if field has/has not + sign like +1-123-456789 WilliamR
Phone format updating
I have thousands of Phone fields with (as example) 0030-1234567 30234567890 145673456777 How to mass update to +30-1234567 +30-234567890 +1-456-7345677 So it should be always starting with + sign, the - is less important William R.
How do I convert an account back to a lead?
We have leads that have been converted to an acount that should not have been converted, is there a way to reverse this or convert an account back to a lead?
Update contact with a deal trigger
Hi everyone, Here is my problem : We close deals with 3 meetings : M0, M1, M2. I want that : - if my deal is in M1 stage, then create a new google drive folder and put the link of the field in the contact field. With workflow rules or Zoho Flow, I am
Data Sharing Question
I'm the CEO, but i'm also in charge of a large group of accounts. I have an assistant who helps me manage accounts, enter new leads, and set meetings. We also have sales people in charge of their own accounts. On my dashboard I want to see metrics for
Question around Journey Builder
I am trying to build a multi-touch sales cadence using journey builder where our reps reach out N number of times over X number of days. I am using the default journey as a test and have a question about scheduled actions for a given state. If the lead
Coming soon in Dec: A revamped setup page in Zoho CRM
Last modified on: Thursday, 28th Dec, 2023 These changes in the setup page are currently in effect for all users in all DCs. Dear customers, We're pleased to give you a heads-up on the upcoming revamp of the Zoho CRM Setup Page. These updates have been
How many jobs (deals) per client (contact)? Report or Dashboard element
I am trying to show something that simply shows how many jobs are attached to each client in our system so we can track repeat business. For example, if I have a report of jobs closed this month, I want to be able to filter how many already had a job
Working with my meeting dasboard
Hi, I've schedule a meeting with a client and create a it on ZOHO CRM under open activities. Later, the closed activities update of that meeting is still showing up in my meeting dashboard. My question is why didn't it disappear from my meeting dashboard
Adding keyValue "Contact_Name" will return invalid data error When creating Quote using PHP SDK.
My current version for php sdk is version 3 and whenever I Create a quotation, sometime it returns an error of "Invalid Data" in Contact_Name. sometimes it does not return an error. here's my code for creating quotes: $moduleAPIName = "Quotes"; $recordOperations
Invalid data on Zoho CRM PHP SDK.
I'm trying to create a quote using zoho crm php sdk but I keep on getting error message "Invalid Data" with too little information on what could be the specific issue on my implementation.
Custom Module Alphabetical Listing in Lookup
I have a custom module “Company” and within it a field “Company Name” and that field has a list of company names. The field “Company Name” is used in other modules as a lookup where the user needs to select a company name. The problem is that the list
Passing Google Ads GCLID using Mailparser
Hi. I urgently need help. We use the Google Ads integration and already sync the cost data from the Google account. However, we also need the GLCID so that we can use the evaluations in a meaningful way. We create new leads using our own forms (not Zoho
How can I trigger a custom function if a CRM email is not opened after few hours?
Hi guys, I would like when I send an email to a contact through CRM, if 3 hours later the email is not opened then to trigger a custom function (whatever function). I have tried in the Emails module when Outgoing Email is Unopened for 15 minutes then
Reschedule Multiple/Mass Calls at Once
When we go into a Call record, we have the option to "Reschedule Call." How can we select multiple Calls at once from the Activities tab and Reschedule them? The big use case for us: We have many leads that our reps are supposed to call on a daily basis.
Announcement on Maximum Allowed Daily API Credits
Hello everyone! We are excited to announce that the maximum allowed daily api credits available for Professional and Enterprise/Zoho One editions have been increased. The revised maximum allowed credits are: 1,000,000 credits for Professional edition
Can emails be seen by users who have not connected their own email account via IMAP?
Hello: Our sales reps have connected their email to the CRM via IMAP. Their email sharing is Public and we have set up data sharing for all modules (Public Read/Write). Our CEO, who is above the sales reps in our hierarchy, has not connected his email
Zoho page layouts are not being applied
I'm new to Zoho but not CRMs and I am having an issue with a page layout not being updated. I have a layout rule set to apply when lead source = Facebook, but the standard layout Is still being applied. Perhaps I am doing something wrong, but when I built
Parent Account - For Referral Business
Hi, My music entertainment business receives some of it's clients via event planners for example. For those cases, we have the event planner set up as an account, with contacts of the event company linked. We are integrated with zoho books, which takes
Delete Tags - Maximum for Module
Hello, I have just received the message that I have reached the maximum tags for a module. We'd like to consolidate tags so some deletion is required. Can you please advise how we can do this? Thanks / Stephanie
Duplicate Leads Notification Help!
Hello! I have several web forms that have a duplicate lead notification that are being sent to the creator of the web form. I understand how to change the form entry notification, but I am specifically looking to change the recipient of the "Duplicate Lead" notification. Any help you can offer is greatly appreciated! TIA, ~ Jenn
Extra Slashes Messing Up JSON from Webhook
Hi everyone! I am trying to figure out why my COQL request, being triggered by a webhook sent from CRM, is returning a bunch of extra \ in the query results and in the webhook JSON data. I have not been able to figure out why, The same exact query run
CRM Analytics - Elegant Comparator
Anyone noticed a wierd thing on the Elegant Comparator on CRM... Compare Among - Time Period - Last 6 Weeks... only 5 weeks show Compare Among - Time Period - Last 5 Weeks... only 4 weeks show Compare Among - Time Period - Last 4 Weeks... only 3 weeks
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