How Can I Freeze time sheet already entered by the Staff?
Hi, I have tried creating a new Role unchecking all the access. The same role is assigned to staff. He Can still enter the time sheet and edit the time sheet Please reply Regards Vinod
Clients not receiving invoices
In the past few days I've had several clients not receive the invoices I've emailed to them straight from Zoho. Some of them are clients that have received invoices in the past, so I know the email address is not incorrect. They've checked their spam as well and nothing. Is this a known issue?
holdback
Hello it'is possible to manage the holdback, if yes how ? Best regards
ZOHO INVOICE MARGIN
How can we calculate the margin for any article inside Zoho Invoice.
Add custom fields to invoice template
It seems that I cannot add custom fields to the template, is this true? I want to use a custom field "invoice title" and want to add this to the header. Any ideas? (Don't know why this is not a standard field...)
How to mark invoice as paid?
Hi there, all my invoices are overdue because I have no idea how to mark them as paid. Does anyone can help me with this? Thank you!
Rounding in Zoho Invoice for Mobile
Hi, I'm using the mobile Zoho Invoice app. When I add a new expense (50 euro) with 21% VAT, it is rounded to 60 euro (it should be 60,50). But when I do the same on the desktop version it works correctly. How can I prevent the app from rounding? Thank you!
Evernote cloud upload not working
I was able to successfully authenticate with Google Drive and Dropbox but cannot get Evernote to authenticate in order to attach in expenses. I click on the Authenticate button and get a confirmation from Evernote that Zoho has been authenticated, but when I try to Attach from Cloud and select Evernote it continues to display the Authenticate evernote button. If I try a second time it asks me to re-authenticate, so I know it was supposedly done before. Please help!
Android App create task
Hi, Were just started to use Zoho in our business. I'm not the admin but on the app I can create a project but I can't find where I can add a task to the project. On the web portal I'm able to create tasks so it's not a problem with access rights. When I open the menu --> Time tracking --> projects then I can create a project. But I don't see where I can add a task to that project. Is their any manual or tutorial or someone who can help me on this? Thanks in advance.
Unable to customize header content in zoho invoice
Hi I am unable to customize header content in templates( zoho invoice). If i am trying to insert placeholder, its showing hyperlinks. Please help. Regards, Vivek
understanding payment processing with paypal
Hi all, I have a question about paypal payments and how they are processed. I have a client who paid for 10 separate invoices using paypal. All of the invoices appear to be combined together and I only received one single payment for the total amount. Can you please explain to me how this process works so I can undetstand how paypal fees are being applied to my payments? Thanks, John
One Client serveral properties
Dear Zoho Team, I have a property management company and some of my clients have serveral properties, so each property needs to be have its own expenses and invoices, is that posible? Thank you for your help Toni
Multiple Emails for Contact
How do I add multiple emails for a contact in ZOHO Invoice?
Change address for incoming invoices
Hello, Our company address changed and we modified it but the address changed in the previous invoices too. We want that this change will be effective since today but the previous invoices are OK with the old address. How can we solve this problem? Thanks.
Invoicing for fractions of a minute
I need to invoice one particular task per minute and second, not rounded to the nearest minute. Is it not possible to do this?
zendesk
Hi - we're considering Zendesk for our support services. do you have any plans to integrate with Zendesk for time trakcing and billing? are there any helpdesk providers you currently integrate with? thank you...
Generating Invoices from iCalendar/Google Calendar
hello, i have jobs that i put into my iCalendar. i keep track of my time there by adjusting the my calendar entry based on my actual start and stop time at the end of the day. I'd like to have it auto-generate an invoice entry for me without having to type that info in again on ZOHO Invoice. is this possible? or is there a better way to do this i do not know about. thank you for your time, Caleb
Create single invoice for multiple expenses?
Hi, I've been using Invoice for many years, but recently decided to try the "expenses" feature. I have captured a number of expenses, which I'd like to invoice to my client, but I can't see any way to use the system to create a single invoice containing all these expenses. All I can do is to create a separate invoice for each expense, which I really don't want to do, as all the expenses need to be on a single invoice. Am I missing something, or is there no way to do this automatically? Thanks for
Setting up a non USA Company in Zoho Invoice
I want to evaluate using Zoho invoice for a new startup company currently registered outside the USA. When I try to setup the organization the country picker is disabled and the USA is selected. There is no way to select another country. Is it possible to setup an Organizational in Zoho that is not a USA based organization.
Create task
Hi, I'm using Zoho Invoice on my Android 6.0.1 but it's not possible to create a task. I can create a new project and customer but not a task. So I'm not able to log time for new projects. It's possible on the web page so I suppose the rights are correct. Can someone help me with this?
Can I link Google Calendar into Zoho Invoice?
We hire rooms in our village hall and then invoice people for hiring them. All hires are recorded in Google Calendar. Is there a way of linking the calendar information into Zoho Invoice? Thanks
When adding new lines in an estimate they dont save
When I am adding new lines in an estimate they do not save. Also, I keep getting this message that I need to have a customer chosen. Please help.
How to replace the default text for the generated link from PayPalLink?
We're using the %PayPalLink% placeholder in our emails to generate the payment link, but the payment processor we are using is strip, not paypal. unfortunately that placeholder hard-codes a reference to paypal in the link text. Is there a way to override this default (besides editing the link text in the individual email editor). unfortunately, we occasionally forget to update the text, and that can be confusing for the client.
Attach files by default
Hi Zoho, Is there a possibility to attach files by default? For example, when I send out an estimate, I would really like to send along my general terms and conditions. I can do that now by attaching the file manually, but it would be great if I could set Zoho up to do this for me. From a legal perspective it is important that my clients receive the terms before we start working for them. Hope to hear from you soon, Best regards, Menno
Workflow Automation - Custom Function - Warning message
I have a Custom Field set on Contacts called "Bad Debt?", with values being "Yes" or "No". So now I'm trying to figure out how to, using Automation and Custom Functions, create a warning message that would pop up when any of users start an Estimate for a particular client, and the client has "Yes" in "Bad Debt?". Obviously, being a rookie in programming custom functions, I am struggling to get data for Customers from Estimate function. Is what I'm trying to do even possible?
Tax transfer reminder
I want Zoho to send me an email telling me how much tax money to put in to my business savings account from my last sale. Can I do this with automation?
Request several invoice details all at once
Is there a way to fetch several invoice details (with custom fields, etc) on a single request in the zoho invoice API?
Zoho Invoice + Paypal integration
If I integrate my Paypal account into Zoho Invoice, when someone pays for an item using Paypal and an Invoice is recorded in Zoho Invoice, does it also record that user who paid on Paypal as a Zoho Invoice Customer? I'm hoping the answer here is that it doesn't, so that my Customer database isn't flooded with one of customers.
iOS app won't open again after leaving application
It seems that since the ios 10 update I'm only able to use the app once - if I press the home button or switch to another app, I just get the "out of focus" screen when I try to use the app again. I have to force close the zoho app and restart to be able to use it a second time. This gets very tedious and time consuming when I'm trying to use the calculator or verify totals from other sources to input into the app.
Citrus Integration
Citrus Integration Cannot see the feature Any particular reason What if we have signed up and need the same as alink in invoice - does that work how soon can this be done any customisation possibility Vivek
P.O. #
I use recurring invoices for my business. I use a "customized" invoice template. I have a box on the invoice that is sent out that says "P.O.#" (beside of Date, Terms, and Due Date). Where do I go in Zoho Invoice to fill in this field? Thanks!
Export overdue invoices by client
I am trying to export all of the overdue invoices for one of my clients. I have looked through all the reporting features and all other areas of Zoho Invoice and cannot find a way to do this. I would like to export a summary of all outstanding, unpaid invoices, their amounts, their due dates, how many days past due, etc, just for this one selected client.
Zoho Invoice: iOS App - Payment Terms selection issue
While using the iPhone app to generate invoices I'm unable to select the desired payment terms (eg. NET 30) from the settings prompt. Invoice will always default to "due on date specified". Various terms options can be created and will appear in settings menu, but I can not actually select it. I'm only experiencing this with the app version, desktop is ok. Any resolution to this or just a bug that needs fixing? Thanks in advance!
iOS app update v4.0 issues
After updating to v4.0 there are a couple of issues that are mostly just annoying and one that breaks the app completely. Project list sorting does not stick. If I set project list to sort from the Project screen then go into add a new time entry the projects are not sorted when I go back to Projects screen. Also if I close app completely it loses the sorting preference. Related to the above, when I Tap to Select project in Add Time Entry screen, the project list is neither sorted, filtered nor shows
Payment not processed
I thought I'd give Zoho Invoice a try. I only setup one customer to gauge their experience. Problems. When they try to make their payment, it says "cannot process". On my side, I get no notification other than "unable to process". I am using PayPal Pro. It must be setup correctly, as I do not see any error notifications. My client is baffled and can't provide enough info for me to solve the problem, and I don't have ANY information on my side to solve the problem. Any suggestions or ideas?
Maintenance Data Center
Hi Your planned data center maintenance was to be concluded September 10. As per your announcement. Why are we still getting the announcement bar whenever we open the (invoice) app? Thanks Albert
Invoice API customer fields
Hi, Is there a way to get custom fields using the Invoice API? Thank you in advance
How to get a webhook from Stripe after user had paid his invoice ?
Hi, I juste need to notified my backoffice after user had paid invoice with Stripe. Idea ? Regards
Billing clients a percentage of full invoice amount
I bill clients in 3 parts. Is it possible to set up an invoice which could show the full invoice amount, any part payments, and balance due as percentage of Full invoice amount. For instance, total is R100, part payment R50, balance due R20 as 20% of full invoice amount (not R50).
Estimate / Invoice for Equipment Rental
Hello, I usually have to rent out some equipment to customers. I don't see any option where Equipment rental can be charged based of number of days. Eg. ABC equipment per day rental Rs. 500 no. of day -2 total per day Rs. 1000 Something like this. I am sorry if its there and I am not able to explore the option. Need help. For equipment selling part its working great so far. Regards, S.Singh
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