Remover Powered by Zoho
Hello, Im a paying customer with yearly recurring subscription, its been around 3 years. But for the first time now, Im seeing powere by Zoho at the bottom of my invoices. Please advise me on how to remove this statement as I cant have other comanies mentioned on my invoice. Thats not what im paying for. Regards Austin Joy
Tax Rate and Tax Amount
Hi, I only want the tax rate to appear in the item table. However, if i select the tax rate without the tax amount, it does not appear. I have to select both for the tax rate to appear. Note: I want the total amount to include tax. Thanks. Below is
how to change "thank you for your business" text in invoice before sending out to customer
Where can in the Zoho Invoice template setting and change "Thank you for your business" text to my preferred statement in invoice before sending out to customer?
IMPORTANT UPDATE: RBI's new rules will affect your customers' recurring card payments (Indian Edition)
Update (31 Mar 2021): RBI has postponed the new regulations to 30 September 2021. This post has been edited to reflect the new deadline. Hello everyone, Due to an RBI regulation that will be in effect from 30 September 2021 (extended deadline), recurring
Additional Income
How can I report additional income without having to make an invoice? I work as a freelance sound editor but I also have a part time job with a company and I'm on W2 status, but I use that additional income to pay for equipment and upgrades in my freelance
Automatically apply credit note to the next recurring invoice
Dear Zoho, I seem to remember there was a setting that allowed me to choose to automatically apply open credit notes for a client to his/her next recurring invoice but i can't seem to find this option any more. Is this feature still available or do i have to apply the credit notes manually? I'm informing about this as i reward clients who refer a new client with a credit note that would be applied to their next hosting invoice (which are recurring invoices). Greetings, Manuel
Client Pays 1/2 upfront and 1/2 when work completed
I charge clients 1/2 upfront and 1/2 when the work is completed. What is the best way to do this with Zoho Invoice so that I can see the total amount for the work, what has been billed, what has been paid, what is left to be billed and paid.
Can't create new invoices "invoice already exists"
The title pretty much sums up the error, it's stuck on the last invoice we sent out. I don't want to delete it and see if that helps, we shouldn't need to. We can't create any new invoices so not sure if there has been a known issue for anyone else?
Invoice Report with details of each invoice line
Hi, I need to create an Invoice Report displaying all invoiced with each invoice showing the its component products, quantities ordered and price of each line of the invoice i.e. Invoice 23012 - might contain three products of various quantities ordered within. This would create a report with many rows as each particular invoice would have on average three products
Adding a disbursements fee to an invoice
When invoicing for an architecture company, rather than charging for mileage, printing and so forth, we will often charge a flat rate disbursement, typically at 8% of fees. As it is income, it does need to be taxed as well. What do you recommend is the
Can we store the values in custom fields?
I have a few invoice custom fields where we will use certain values again. Is there a way to store these values for easy reuse?
Can I get a notification when draft invoices are created?
Hi, I use the recurring invoice feature a lot and it creates draft invoices that I then check and send out. Is it possible to get a notification when a draft invoice is created? If not directly within the app will Zoho Flow do this when draft invoices
How can I print a blank invoice for use on-site at clients?
Hello, I did this about a year ago when I printed an initial batch of invoice blanks, but after the new ZOHO invoice launched, I have a completely new company logo and need to print myself some new blank invoices. Someone told me how to do this in the old version through a support email, but since you now have to select a customer to save a draft, this old method does not work: Create a custom template with the template that you generally use for invoicing. Remove all the place holders in that template.
Add Columns to Invoice Template
Hi, I would like to know if its possible to add more columns to the Invoice Templates present in Zoho Invoice as below. Is there any other possible way to create custom columns? Even if it means to create an Invoice from scratch.
negative payments
Hi. I have a customer who's payment bounced. I have already recorded the payment before it bounced. Now I want to show that it's bounced, and add the bank assessed fee to the invoice. according to these: https://help.zoho.com/portal/en/community/topic/edit-payments https://help.zoho.com/portal/en/community/topic/how-to-record-a-refund-event I should be able to enter a negative payment, but I'm getting the error "Please make sure that the payment received is not negative." What am I supposed to do?
How to add other my payment methods
Hello Zoho, Like your soft very much so far. CRM and Invoice in particular. We allow our customers to pay with several payment methods and some of them are not in the list. For example there are Webmoney and Yandex.Money which are very popular in Russia and not in the list. Please could you let me know how can I add or change the list of of payment methods to have correct statistics? Kind regards, Andrey
Assign a commission rate to an Item
Hi, Is there any way to assign a commission rate to an item in Invoice? When I generate an invoice, I need it to also generate a bill that I have to pay to my sales rep (that is assigned to that customer). Thank you!
Importing Multiple Invoices with Multiple Line Items and Parts - CSV File
Hello, I'm pretty new to Zoho so this may be an easy one. I would like to upload multiple invoices from one csv file to zoho but the problem that I have is that each invoice will have multiple line items. Is it possible to import multiple invoices that have several line items/different parts to the invoice? For example the invoice that I need to import has the following fields: Customer Number, Invoice Number, Invoice Date, Order Number, Terms, Sidemark, PO Number, Telephone, Ship Via, Product, Line
How do I mass modify items?
I want to change the taxes on all items at one time. how do I do this without going into each item one at a time via the web browser? I tried exporting the items to a csv. I made the required edits in exel. Saved the sheet back to a csv. But when I attempted to import the items back into zoho invoice, I was unable to do so because there were already items with those names. please help. thank you.
Stuck on "Please wait, while we work our Magic!"
I have business I need to conduct, and your site isn't working. I keep getting the "Please wait, while we work our Magic!" message. All morning. I have cleaned cache, tried different browsers, different machines, different devices, logged out , logged in, no change. Just a perpetual message of " Please wait, while we work our Magic!" I have very important business I need to attend to for clients, and I cannot even get logged in to my invoicing system. VERY FRUSTRATED.
Can I have customer pay invoice payment gateway fee?
I would like to setup online payment for the convenience of my customer. I'd like them to pay the credit card fee if they chose that method of payment. I would pay the Paypal fee though. can that be set up? perhaps via optional surcharge?
Invoicing- item description wrong characters
i created a new invoice#308. Please check in the attached copy, the description of item number 1 is not correct. why i got this problem and how can we solve it? Thank You,
What's the meaning of ProductID that appears in invoice and estimates?
I was going through invoice api and i notice that 'ProductID" appears in both invoices and estimates. What exactly is a productid? I understand Item Id (because I'm able to create items in ZOHO invoice) but I'm wondering what is meant by ProductId. As part of Invoice user-interface, I don't find a way to create a product. Please clarify.
Bulk Deleting 10,000 + items
Hi Is there a way to bulk delete all items in Zoho invoice A file of 10,000 products was uploaded, but we want to delete them and reupload them with a rate of $0 since msrp pricing changes too often to reupload products everytime, it is easier to just manually enter a price
Allocate Expenses
I’d like to invoice each client as I do, but I’d also like to allocate an expense to a specific invoice of that client. i.e when the client buys 100m of grass from me I’d like to allocate the suppliers cost of the grass to that invoice so I know how much I made on that job specifically. Not per client but per invoice. Does that exist already?
Error Ungültiges Element ignore_auto_number_generation
We are trying to create a credit note and we are getting this error, can you help with that ?
Showings API to create payment link with external bank
My bank offers a API to virtual terminal services. I'm able to create a payment link were clients can enter their card details. My problem is how do you setup Zoho Invoice to send API requests and then update the notes flied on the invoice to show the
Thermal printer support
Are there any format that can be used on thermal printer, as I can see format that are A4 in size and can be printer on thermal printer
OAuth refresh token quit working
I went through the process of getting an access token and a refresh token. It was working for several days, but now I'm getting the following returned to me: {"error":"invalid_code"} When I try to make this call: https://accounts.zoho.com/oauth/v2/token?refresh_token=REDACTED&client_id=REDACTED&client_secret=REDACTED&redirect_uri=REDACTED&grant_type=refresh_token I've redacted any sensitive information in the URL above. I could probably just generate new tokens, but trying to automate clicking
Authtoken Deprecation for Zoho Invoice APIs
UPDATE (2 July 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. UPDATE (30 March 2021): Check out the set of FAQs we've added, that addresses some of the common doubts you might have when migrating from Authtokens
Italian "Fattura Elettronica" (Invoice System) and Bank connection
Dear Zoho, starting from the 1st of January invoice sent by email won't have any legal value in Italy as the government is implementing the Italian "Fattura Elettronica" for B2B, B2C and PA. I'm really looking forward to integrating Zoho One in our company but I've found this to be a huge drawback. I'm wondering if there could be any solution or workaround (from the integration to a 3rd party SW/App/API to the ability to export xml files for invoice, etc...) that could streamline the process. Also,
Zoho Invoice's 2020: A Quick Recap
Looking for more updates? You can find the complete list of updates that we rolled out this year in our What's New timeline. Check them out and share your suggestions and feedback with us in the comments below. Or, you can always write to our stellar
Xero to Zoho API
I recently integrated a Xero account with over 15,000 invoices from Trade Gecko. Eventually we will move them to Zoho Inventory. The client needed rich reporting based on approx 300 products. The challenge was Xero had 100,000 products, as Trade Gecko allowed them to change their product names, SKU's were not unique (historical issue) etc. As you can image it was a migration challenge. We couldn't use an off the shelf API, as they would have created many duplication issues from Clients to
Custom Function to update customer record when creating an invoice
Hi, I'm new to Zoho Invoices. I have created a custom field in the Customers table called 'Royalty'. Each time an invoice is created for that customer I want the total invoice value to be added to the Royalty field. The Royalty field will be a running
How to import all unbilled time tracks into invoice ?
as in title - how to do that ? Is it possiblet to set recurrent invoice which will be always import unbilled time tracker logs for client ?
Invoice Item without currency symbol
Hi, Probably a basic issue, but couldn't find the solution for the past 3h on the forum. On creating an invoice the item rate and amount has a value but without currency symbol (Euro in my case). Also the subtotal stays without currency symbol. Total
notes in timesheet
I need to generate a timesheet/report that includes the notes I add to each log, but I see no way of doin this. Is the only way of accessing to edit each entry and/or hover over the little note icon? No way to list/export them?
Custom Calculation field
Good day, Hoping someone can guide a newbie. I am using Zoho Invoice and estimate and would like to create the following custom fields and formula to show in the estimate and invoice Custome Fields; Rate US Price Final Price Rate * US Price = Final
Customizing Invoice Items and Calculated fields
I've just started evaluating Invoice and have a couple of needs. 1. Items - Most of our Items are in one of three categories; Hardware, Software, Services. I would like to add a pick list field called Type and enter one of these values. I would then like to list the Hardware in its own section with a total, the Software in its own section with its total. 2. Calculated Field - We would like to create a "Deposit Required" field that is 20% of the Hardware subtotal. Is any of this possible? Thanks in
Flat Project Fee vs. Hourly Rate
Hello! I am new to Zoho Invoice and am still learning my way around, but I have looked everywhere and cannot figure out how to invoice for flat project/item fees rather than an hourly rate. I complete work on both an hourly and project basis. Can someone please let me know how to do this? Thank you! Laura
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