Tracking the Progress of All Users
It appears that we have to have a separate user license to track our own training progress inside of Learn. For some reason, an administrator can't have their progress tracked because they administrator the content. So, what are small business owners
File Size
Hi, we have created a course which requires people to upload videos, however it keeps saying their file is too big. What is the maximum size please?
How do I move a Manual to a different Space?
Is it possible to move an existing Manual to a different space from the one it was created in? I cant see the option in either the "About this manual" section, or on the "Spaces" page.
Show tags alongside article names
Hello, is there a way to show article tags alongside articles name in the chapter menu (Zoho Learn)? Here's an example:
Need Help Determining Fit For Learn in External-Only Document Repository Scenario
Hello Zoho Learn community, I have a question that's been really perplexing. I hope you can help. I always have the feeling that Zoho might be the greatest business platform ever created, but then I go into the actual tools and the online information
Collapsing Chapters by Default
Hallo I've created a few Manuals in Zoho Learn which contain various Chapters with multiple Articles. When I open a Manual all Chapters are expanded showing all Articles in the Manual. I can collapse this down by clicking the "Collapse all" button above
Problem with loading of the editor at Zoho Learn
The editor of the content at the Zoho Learn app is very unreliable. Sometimes it loads infinitely. Sometimes when clicking to edit existing content it loads an empty page.
Portuguese
I would like Zoho Learn to support Portuguese language. Especially because my knowledge base will be shared with my customers, and they don´t speak English. Some of the words I would like to be in Portuguese are: "Search" on the search bar; "Collapse
Incorrect Article Titles
The article´s titles are showing the title of the previous article I visited. This doesn´t happen on all browsers/computers. Only happened for one visitor out of 6 visitors. This happened on Chrome.
Zoho Learn Learners
Hi, do Zoho Learners all need to be 'users'. When I try and add learners it says we are limited to 5 which is no good to us. Thank you.
Show "Last Modified" for external viewers
I would like the "Last Modified on" to be visible in articles for external viewers. This is very important so they understand how up to date the documentation is.
Redirect When URL Changes
Article URLs can change when you move then to a different manual. Zoho Learn should store an article´s old URLs and redirect to the current url when they are accessed. Why? Because people share articles with URLs. People with old URLs should be able
E-mail notification when article is sent to trash
Zoho Learn should have the option to send automatic e-mail notifications whenever an article is sent to trash. This is very important to make sure your knowledge base isn´t going to be deleted on your sleep.
Editing Numbered Lists
When editing articles that use numbered lists, I have run into the issue of not being able to customize. The biggest problem with this is when I need to continue a list from further up on the page, but I have edited a sub-list, and the numbering does
Creating empty articles in bulk to get the final url
Hello, is there a way to create empty articles in bulk? Basically, I just need to get the final url of the article. Thank you
Users
Hi there, With Zoho Learn, do the users of the course all have to have a paying Zoho Account?
URL in Zoho Learn won't update
I am updating several links I have in Zoho Learn. When I am in the edit screen I can see that the link is updated. Once I hit publish if I hover over the url it is the old link and if I click it it's the old link as well.
Zoho Learn Courses: Elements Disappear
Hello Zoho and Zoho Gurus, In Zoho Learn, we have noticed that certain block elements frequently "disappear". As an example, we had a block text with three columns between two other text blocks. In the edit screen, we can clearly see the values: M = Men,
No longer have an option to save any articles as draft
Since I upgraded our account yesterday, I no longer have the option to save articles as a draft it seems. I have a Publish button and the exit button has a 'Save & Close' (which you would think would save as draft but it also publishes it). And if I close
How do you even set up Zoho Learn to use as documentation?
I've created documentation inside of Zoho Learn that I now want to share with staff... How do I even do this? Surely it is possible to create a link and then share that with other people so they can view the documentation without the need to make everyone
Custom templates
Do you have to upgrade to be able to use custom templates? Because I was using a custom template with the set font and styling for for headings (h1 - h6) because it is not possible to set any defaults and now I can't use it (so I assume my trial expired).
How can we embed an Instagram post into an article?
Struggling to figure out how to embed a post from Instagram into an article. I can see the embed option but when pasting the embed code into this, it says it is invalid code. 🤷♂️ Example embed code:- <blockquote class="instagram-media" data-instgrm-captioned
Where can I globally set my dictionary to UK for entire platform
I have to manually change the dictionary from default US to UK on every article and I could not find anywhere in the settings to change the default dictionary. Can this be done?
Manual Templates and Hub Templates
I have created a template using the default template as a guide. I have saved it as a custom manual template. How can I change this to a Hub template? When I try and create a hub template, it doesn't show me the default templates or the manual templates
How do I add or reference an article from a manual in a lesson?
We have created an extensive knowledge base full of articles. Now we would like to develop a course and lessons for new employees based on the content of the articles. I am not seeing how I add the articles to a lesson. I know we can copy/paste but
Mobile app
Any plans to add a mobile app in the near future? Any ETA?
Follow us on social!
Hello everyone! Zoho Learn is now on LinkedIn, Twitter, and Facebook. Connect with us to get regular updates and other useful insights on knowledge management and training.
New Course in Learn
I cloned a course in Learn to create a new course and the image on the tile defaulted. How do I change the image in the tile to something relevent?
What's new in Zoho Learn- September 2021
Hello there! Zoho Learn has new feature updates to enhance the online training experience of your audience. Here's what's new: Certification Your learners can now receive a certificate once they complete a course. Admins can design custom certificates
Insert page number
Hello everybody, I can't enter the page number in my zoho learn. I saw some guides where they said to look for "autofields", but I don't have that section. I am attaching rows of what I see Thanks for the support
Where are the branding capabilities in Learn?
We want Learn to appear as our corporate resource to users. Therefore we require the ability to brand - not just a custom domain, which is also necessary and we see how to do that (thank you). Specifically we need to know how to do the following: Change
Link to Attachment or Uploads
Hi, It would be great if we could link to attachments or have a file library. We often have documents that link to PDFs or other downloads and it would be excellent if we could link directly to them in the Zoho Learn article instead of having to attache
Welcome to the Zoho Learn Community
Hello everyone, We're so excited for you to be a part of the Zoho Learn community. Let us help you get started by understanding what Zoho Learn is and how this community can be beneficial. What is Zoho Learn? Zoho Learn is a comprehensive solution that
I need to see how to perform tests.
Hi everyone. I need information about the application "ZOHO Learn". Its scope and how to configure it, specifically I need to see how to perform tests. Thanks
Will Zoho Search work with Zoho Learn
Currently, Zoho Search only works with Zoho Wiki which will be phased out. Moving forward, will Zoho Search be enabled for Zoho Learn? Thanks.
Where to get Zoho Learn information and Feature Updates?
I am currently preparing a course framework. I need to know what features will be added to Zoho Learn, like customisation options and a timeline for new tools. I can't find this information anywhere here :/ Cheers
Linking within and between lessons plus some other edit features
Why does the link option within Learn blocks only allow you to choose the title of the block itself or only anchors within that block. Even if you use the "extra" edit options link feature, that will still only link to absolute URLs. It would be really
Student unable to complete course due to invisible lessons
Hi Zoho Learn Support, We are trying Zoho Learn for the first time and we are encountering an issue. On the first course we made, our first student is unable to complete the course because there are 10 lessons marked "Yet to Start." However, we can't
Zoho Learn: is it possible to share a full manual rather than just an article?
Trying to share a manual with someone within my team (who also has access to Zoho) and I can only seem to be able to share an article... is there no option to share the full manual with all its articles?
Could not duplicate page
Dear support I could not find Zoho Learn room, so I send the topics here. In these few days, I could not duplicate a page on Zoho Learn. When I try to duplicate message is up, and say try again later, but I retired several time in these days, nothing