Email & ticket auto-responses are sent to "from" address, not to "reply-to" address
Like the subject says, I've tested this with a vacation responder in Zoho Mail and with the 'ticket received' response in Zoho Desk - they both send messages to the "from" address, ignoring the "reply-to" address. This is an issue since requests submitted
Can we set a group email Auto-Response?
Hi there, We want to set up Auto-Responders to a Group Email address that we have set up as an external email address (the group distributes to our two Customer Service Officers.) - eg the address= support@mydomain.com.au & we want an auto response to
Deleted template
Hello, is there any way to get back deleted templates and drafts? Best Regards, G
Delete after N days does not work in filter with multiple actions
As shown in this thread, I created a filter to move mail to a certain folder, then delete after N days. I did not see the "N days" label in any mails as suggested in the reply. This only worked when I created a new filter with a single action (delete
Unable to sned message: Reason:554 5.1.8 email outgoing blocked
Hi There, My email is blocked for sending email. It shows: Unable to sned message: Reason:554 5.1.8 email outgoing blocked Could you pls help me to solve it, thank you Best regards Ricky
Access Zoho Notes from desktop
Is there a way to access my Zoho Notes from desktop (through a Windows gadget or something like that)? Christos Koulaxizis
Send automatic mail from code (JS) using group mail without using individual users credentials
Hello, I just got my first subscription with Zoho for mail, and I want to send some emails from my JS app, such as email verifications, password resets etc. I am able to send emails from individual user accounts using their own personal credentials on
MX verification failed !
Hello @Deeraj J , I hope you're doing well ! Please I'm currently trying to configure the MX records in my shopify DNS settings, actullay the're all configured correctly in my DNS, but when I try to verify them in the Zoho admin console
Add signature to composed emails automatically
Can someone help? I want to set this up so I don't have to type my name, addy etc all the time
I want to pay in USD or EUR
Hi, I am in Brazil. But my newly opened Zoho account is not for me but for my business located in Estonia (It has nothing to do with Brazil). I want to pay in USD or EUR and not in BRL. Can you please help me to issue an invoice (mobhly) for the small
How to delete emails in a Shared Mailbox?
I don't see any way to delete emails in my Shared Mailbox. I see that the mailbox view is a stream view, which is confusing because I'm accustomed to seeing emails in a normal inbox view.
Zoho Mail Search Engine Sucks
Hello There! I really like all the features of Zoho Mail and I believe is way better than Gmail except for the Search Function. I believe Zoho Mail has a very poor search function, if you misspelled a word in the search box, Zoho Mail won't display any
Organization Level Email Signatures
I have been looking a lot through the mail settings and am not able to find anything which would allow me to assign a organization-wide email signature. Usually these services run at a mail server level and take the user information (such as from active
Email already exists
Hello! I was trying to add a new user rewant.singh@evoxyz.com to our organisation from our Zoho Mail Admin app for Android. The app said that there was a network error and the user cannot be added. When I re-tried it said that the user already exists.
Email associated with another organization?
Hello, Do you know how to unassociat an "email" when you own the domain that you are currently using? Example: Created 3 inboxes but the third one says it is associated with another org. Problem is that person says he has never used his branded domain
Allow creating custom labels, names, types for phone numbers in Mail Contacts, sync via Exchange
When I create a contact in Zoho Mail's "Contacts" system, it only allows me to choose from the Zoho-permitted list of phone labels: Mobile, Home, Work, Fax, or "Others". Coming from Gmail, Outlook.com, Microsoft Exchange, and others, I am used to specifying
Delete after N days filter: how can I tell which emails are affected?
Greetings, I have a filter set up with two actions: move to a different folder, then delete the mail if it is older than 90 days old. I use this for low-priority mail, but sometimes I have a message that I want to keep. I then manually move it to a different
Gallery templates in Zoho Mail
Hello, Although email support (support@eu.zohomail.com) wasn't able to answer my question, I'm hoping for better luck here. I signed up for the 'Mail Premium Trial' plan and am very interested in its features. However, all email template categories are
Backups and undeleting of email
In large organisations (and smaller ones) there exists a need to have automatic backup procedures in place. It seems to me that Zoho doesn't have tools in place to deal with this How is email protected in the system? Is it possible for a administrator
More colors for email flags
Hi, Is there any way to add more colors to flags? Or can you give us color palletes - color hex so we can choose whitch color is for specific email . Thanks <3
Download attchments in shared folder
when downloading attachments from the shared folder the message: server error try again after some time. This error has been occurring for days
ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer
In my email configuration: The domain's MX Records are pointed to Zoho The domain's SPF Records have been pointed out successfully DKIM is enabled. DMARC Record is pointed for the domain. The domain name is digioorja.in. Still facing the issue of Error:
Hi
Good day, I'm trying to connect my zoho mail to godaddy and im not sure what's going on could you give me an idea because my system io is still pending validation on zoho email
Zoho Mail Search
The search function is non-existent. It's completely unusable. I can't find an email by a person's name, and searching for anything short of the full domain results in nothing. I have thousands of emails and can never find anything. I'll search an invoice
Having trouble with emails not sending from zoho mail web client
Hi we have been having this problem from a few of our email accounts where they are unable to send the email at first and then if they try to send it multiple times quickly the email appears to send but does not show up in sent. The Error is shown below. Unable to connect SMTP server:smtp.goric.com Reason:Unknown host:
Out of Office
Hi, I'm trying to setup a out of office reply for Monday through Friday from 17:00-8:00 and Saturday and Sunday all day long. So basically I want to send back a out of office message when I'm not in the office. Is this possible ? I can make the Monday
PROBLEMA AL CONECTAR EL DOMINIO
hola buenas tardes hoy estoy tratando de crear mi registro y no me deja conectar el dominio me dice que el dominio ya está vinculado a una cuenta y la verdad no tiene conectado el dominio a ninguna cuenta tengo acceso al hosting y cpanel que se compro pero al revisar los dns estan apuntando al mismo hosting del panel del proveedor del domini ... como hago para poder crear la cuenta con ese dominio, incluso cree un registro pero no me deja vincularlo el dominio es integrasoft.co agradezco me ayuden
My emails are rejected and show me the permanent error 550
Hello, Please take a look on this type of error. For the last 3 days a lot of my emails were not delivered to the recipient because of "ERROR CODE :550 - 5.0.0 Message Rejected". Please check and let me know how I can fix it. Thank you.
Mail failed after name server changed,
Currently MX point to Zoho, but when name server changed (where website is hosted for the domain), Zoho cant identify the MX records. My question is, because I am using godaddy, and i can only change the MX record when it is pointed at their own server.
Este domínio já está associado a esta conta
Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.
Error: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
My outgoing messages are blocked. Kindly mention the reason and unblock my email id sales@nalin24.com . Error: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Zoho emails sent to Microsoft (Outlook, Hotmail, etc) always got to spam!
I've configured my email with MX, SPF, DKIM and DMARC and everything is correct and works for all emails with the exception of the Microsoft ones that are being received as SPAM all the time. How can we fix this issue? More people are complaining about
No Longer Getting Calendar Event Email Notifications
My calendar events have a default for email notification 1 hour before. But now I am not getting them, maybe just the last day or two. I have checked several and they show as expected. I created about 5 test events with 5 minute email notification, but
Free Webinar Alert! Maximizing your Zoho Mail experience with insider tips and tricks
Warmest greetings to our Zoho Mail family! We're happy to invite you to our upcoming session on Maximizing your Zoho Mail experience with insider tips and tricks. Join us to discover expert strategies that will help you streamline your workflow and boost
Resizing Images
Can we resize images when attaching them to an email? This would be handy as there is a limit to the attachment size. If there were an option to choose a resolution when attaching an image that would make composing an email very easy.
Select Multiple Email in Shared Inbox
Can someone please tell me the secret to selecting more than one email in the shared inbox? I have multiples that migrated and i want to tag and archive more without having to click on one at time and right clicking.
unblock e-mail
please unblock my e-mails info@meatnews.gr and myrtokaterini@meatnews.gr
ERROR CODE :550
I'm unable to send/reply to emails ERROR CODE :550 - DMARC Sender Invalid - envelope rejected -
Search Function Not Working for Paid Zoho Mail Account
Hello, I'm a paid member of Zoho Mail, and I've been experiencing issues with the search function. Despite multiple attempts, the search feature doesn't seem to work effectively. This is impacting my ability to manage emails efficiently. Has anyone else
Mails from few receipient to shift to folders on their own
HI team, I want mails arriving from few of ours mail receipients to be arrived in the folders assigned for them. Please help on how to directly route it.
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