Show unsubscribed contacts ?
Hello, I would like to display the unsubscribed contacts. Unfortunately, I do not have this subscription type as described in the documentation (https://help.zoho.com/portal/en/kb/marketing-automation-2-0/user-guide/contacts/contact-management/articles/subscription-type-24-1-2024#Subscription_Type_field.)How to remove hard bounce in ZMA 2.0?
I am facing this issue, and I can't find an option to remove the hard bounce.aCould not add lead from Zoho Forms (ZF) to Zoho Marketing Automation (ZMA)
Hi There I'd like to add lead from form which is designed by ZF (not ZMA's form). [Setup] I design form by ZF and set connection to ZMA as below. I select our portal of ZMA and list correctly. Also I setup connection on ZMA as well. [Result] I sent dataMarketer's Space: Re-engage your Audience with WhatsApp Journeys
Hello Marketers, Welcome back to another post in Marketers' Space! We’re continuing our WhatsApp Journeys series, diving into strategies that ensure your marketing efforts don’t go unnoticed. So, you drafted an email with personalization, a compellingMarketer's Space - Mastering Utility Templates in WhatsApp Journeys
Hello marketers! Welcome back to Marketer's Space! We’re continuing our WhatsApp Journeys series, diving deeper into how to make your marketing efforts more efficient and personalized. This week, we’ll be looking at utility templates and how to make useMarketer’s Space: Creating Personalized Experiences with WhatsApp Journeys
Hello, marketers! Welcome to another post in Marketer's Space. In our previous post, we explored the basics of WhatsApp marketing and why it’s a must-have tool for marketers like you. This week, we’re diving deeper into how to maximize your WhatsApp campaignTracking Snippet not working in Zoho Marketing Automation!
First off, the fact that you have to wait about 12-24 hours for every response is terrible. How are we supposed to conduct business? Second, we have been trying for several days to get the Tracking Code Snippet in marketing automation to work, to no avail.Suggestions for Improvements (Whatsapp, Multi-Brand, App Mobile)
Hello Automation Marketing Team, First of all, I wanted to congratulate you on the great tool that you have created. However, as with everything, there are important points for improvement, and I wanted to raise some of them: Brand-Specific Configuration:Mobile Responsive Pop-Up's
Hi guys, Are the pop-up's meant to be mobile responsive? I ask because when using safari or chrome, they are not rendering as responsive, they are obscuring the whole screen because they seem to think they are being presented on a desktop browser window. Many thanks!Marketing Automation CRM sync
Is there a help doc for criteria based sync between marketing automation and zoho crm? I was told today in a call with zoho support that criteria based sync feature that was in marketing automation v1 was deprecated in MA v2. Is this correct? We wouldWhy editing icon is not display by mouse over?
Hi there I'd like to customize footer for email campaign with Zoho Marketing Automation. By youtobe video, when I move to mouse pointer over the one on footer design, editing icon (pencil) is displayed on right side or design. However, when I do on myWhy editing icon is not display for footer on Zoho Marketing Automation?
Hi There I'd like to editing own footer on Zoho Marketing Automation, however icon for editing (pencil) is not display although mouse over (Please check attached video capture). Please let me know how display editing icon. Best, KunioFollowup on same mail thread
Hi, Is it possible to send follow-up mails on our previous campaigns in Marketing Automation, such that the lead can see all our mails in the same thread?Email open rate dropped vs Sales Push
Hi, Ever since we have shifted to ZoHo MA from Sales Push, our open rates and CTR have started dropping. Can someone help, how to do RCA and improve going forward?Is it possible for a lead to re-enter a journey from wich it had already exited?
I´m trying to make some of my leads re-enter a journey that they have already traveled completely in the past. My trigger is on list-entry and these leads exit and re-enter the list whenever I want them to re-enter the journey. Is this possible?Contacts are always being switched back to non-marketing contacts
Hey there.. hope someone can point me towards the one button, I need to click ;-) In Marketing Automation 2.0, I setup the integration from CRM to Marketing Automation 2.0 (MA2.0). So far so good. Contacts and leads are being imported to MA2.0 They areHello, I'm trying to reconnect my website to analytics for marketing automation, but it's giving me errors
We aren't able to verify the snippet's presence. This can happen when the snippet isn't present on the page or when the page takes longer than usual to load. Please help me how to fix this issue.Zoho marketing hub integration with WordPress WooCommerce
Hello All, I am a Zoho One User and we are using Zoho Marketing Hub we also have a website on Wordpress and we use Woo Commerce as our store. im looking to find out if Zoho Marketing Hub Integrates with WooCommerce ideally we would like to create Journeys or campaigns series based on customer behavior such as buying or already have purchased specific products. or if they go to the store but don't buy (abandon cart follow) i saw that there is a wordpress plugin for Zoho Campaigns https://wordpress.org/plugins/zoho-campaigns/ butWhatsApp Reveals Revised Pricing Plan for Businesses in 2024
Exciting news for marketers! In a surprising and strategic move, Meta has drastically reduced WhatsApp utility messaging prices by up to 77%! Here’s a detailed breakdown of the new pricing structure: India: 67% reduction Brazil: 77% reduction Mexico:Marketer's Space: WhatsApp Marketing - The Basics
Hello marketers, Welcome to another post in Marketers Space. This week, we are kicking off a new series on WhatsApp marketing. We'll start with the basics in this post and dive deeper in the following weeks. What is WhatsApp Marketing? WhatsApp is thePop ups: adding more input fields
Hi there, I am wondering if anyone knows how to add more input fields in a pop up? Now there are only 1 or 2 fields available (email or name and email) but we would like to add 1 or 2 extra fields. Is this at all possible? If so; how can I add these? Many thanks!! AnneliekeMarketer's Space: Exploring ZMA's Role In Driving Revenue
Hello Marketers! Welcome back to another post in Marketers Space! This week, we'll delve into how Zoho Marketing Automation helps you boost your revenue. Driving revenue is crucial for the success of any business. It fuels growth, innovation, and ultimately,Inquiry About Lead Score Calculation
I have a question regarding the calculation of lead scores in Zoho Marketing Automation, and I would appreciate your clarification on the method being used. Evergreen Lead Score: Does the lead score continue to accumulate indefinitely? For example, ifNext Level - Turn this product into an Adobe Experience Manager Competitor
I think Zoho Marketing Automation can best differentiate itself from the Zoho Campaigns and other Marketing related products better by tying the entire suite of marketing tools together not only in a viewable instance but in terms of developing internalHow to push "Lead Score" from Zoho Marketing Automation to Zoho CRM?
Hello, Can you please show me how to set up the "Lead Score" push from Zoho Marketing Automation to Zoho CRM under CRM Lead contact? I also found this previous discussion but I can't find the screen mentioned https://help.zoho.com/portal/pt/community/topic/score-integrateView Email in Browser
How do we ensure a Marketing Automation email can be viewed in browser in HTML format, not just text only?Cannot save custom field
Hello, I'm trying to add a custom field that is a drop-down list. However, the Save button ineffective. Actually, no matter the custom field I choose, I cannot save it. I tried on both Firefox and Chrome, on a Mac. Is this a bug? ThanksEvidence for Optimal Send time working? Catastrophic results for us
Hi Does anyone have any evidence for Optimal Send time working in Marketing Automation? I tried this yesterday (just trust the system). Open rates are lower (down 50%) Click rates are down 70% Terrible results for us. Never again. If they are applyingMarketer's Space: Targeted messaging : Leveraging ZMA 2.0 for Effective Communication
Hello Marketers, Welcome to another post in Marketers' Space! This week, we'll look at targeted messaging and explore the power of multichannel marketing. Reaching your target audience with the right message at the right time in the right platform isIntroducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingTrack Marketing Automation Campaigns in Zoho CRM
Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created inMarketing Automation – UX Design issues
Hi team, Great to see the upgrade for Marketing Automation 2.0, however the UX design still has some glitches. Can you please address the following: The message gets clipped. The email keeps getting cut-off at the bottom, regardless of the length (screenshotMarketer's Space: A Look Into Personalization - How to Tailor Customer Experience Through Segmentation, Merge Tags, Journeys, and Dynamic Content
Hello marketers, Welcome to another post in Marketer's Space. In today's competitive market, personalizing your marketing campaigns is no longer optional—it's essential. Personalization tailors your marketing campaigns to individual customers based onInsufficient Privelege to Access
Hi We are trying to bulk import contacts in Zoho Marketing Automation through our organization Anvil Tax Inc. however we are having problem bulk sending it. Please assist and see attached for reference.Problem With Journeys and Lead Page
Hi, I contacted support at zohomarketingautomation.com about an issue last week, but have yet to have a response. I have built a critical journey for our customers, but they are skipping the email, at least that's what ti looks like (there's no explanation).MA 2.0 Website Analytics with multiple websites
We noticed since we upgraded to MA 2.0 the website analytics page there is no place, or options to choose which of our 5 websites to pull analytics for, what happened with this? I see you can filter by segments, but there used to be a simple list of theis it possible to customize SMS content with Zoho Deluge scripting based on conditions or variables?
I am going to integrate third party api with zoho deluge so can I dynamically customize the content of an SMS based on specific conditions or variables within Zoho application?Marketer's Space - Unlocking Customer Insights: A Deep Dive into Website Analytics Module – Part 2
Hello Marketers, In our previous post, we looked at the "Goal Creation" feature in the Website Analytics module. This week, we'll learn about the Website Analytics module in action, focusing on the Dashboard, Acquisition, Behavior, and Smart URL. ZylkerMarketer's Space - Unlocking Customer Insights: A Deep Dive into the Website Analytics Module – Part 1
Hello marketers, Website Analytics is a powerful tool for marketers like you. It enables you to make data-driven decisions so that you can focus on creating marketing plans and optimizing campaigns. You gain a deeper understanding of your customers, theirWordpress Plugin is not working
Hello, Your wordpress plugin is not working. It has been installed on 3 different websites and problem is always the same. It require connection but when I click on connect button literally nothing happens. I sent feedback week ago and still no response. Any thoughts on this issue?Next Page
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Introducing Bot Filtering for Accurate Email Campaign Analytics
Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign analytics: bot filtering. This feature helps you filter out bot-generated opens and clicks, ensuring your campaign reports reflect genuineImportant compliance update: Ensure SMS delivery chain registration
Hello marketers, The Telecom Regulatory Authority of India (TRAI) has issued new compliance directives to ensure the responsible use of telecom resources and prevent unauthorized activities. These updates impact all principal entities (PEs), and complyingDrive more sales and create loyal customers this holiday season
Hey marketers! The holiday season is almost here, and we all know that means one thing: It's time to roll out those high-impact, unforgettable campaigns. Are you set to make the most of it? We're hosting an exclusive free webinar on November 14, and it'sLaunching Zoho Marketing Automation 2.0
Dear marketers, We are excited to announce the launch of Zoho Marketing Automation 2.0! We are sincerely grateful to the community for their support, encouragement, and feedback in this journey. Many members would be eager to get their hands on this excitingIntroducing WhatsApp Marketing with Zoho Marketing Automation
Dear Marketers, In the world of marketing, personalizing engagements with customers is often exhaustive but—thanks to WhatsApp—not exactly mysterious. WhatsApp has evolved from a simple messaging platform to a sophisticated tool for sending out marketing
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Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.Problem with Journeys and campaign sending
I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger wouldEngagement Pop Ups not showing on the webpage
We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?We are unable to integrate Zoho MA with Zoho CRM due to an error message being displayed
We are using the Zoho One version and would like to integrate both tools. However, during the integration process, an error message appears stating 'This account is already integrated,' although we do not have Zoho CRM integrated with Marketing Automation.Journey send email action
Hi, Can someone tell me what this means (in picture) please ?
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Marketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentationMarketer's Space: Smarter Marketing with CRM Integration
Hello Marketers! Welcome back to another deep dive into smart marketing strategies at Marketers' Space! Today, we’re kicking off an exciting series focused on how Zoho CRM and Zoho Marketing Automation (ZMA) when integrated can transform your marketingMarketer's Space: Re-engage your Audience with WhatsApp Journeys
Hello Marketers, Welcome back to another post in Marketers' Space! We’re continuing our WhatsApp Journeys series, diving into strategies that ensure your marketing efforts don’t go unnoticed. So, you drafted an email with personalization, a compellingMarketer's Space - Mastering Utility Templates in WhatsApp Journeys
Hello marketers! Welcome back to Marketer's Space! We’re continuing our WhatsApp Journeys series, diving deeper into how to make your marketing efforts more efficient and personalized. This week, we’ll be looking at utility templates and how to make useMarketer’s Space: Creating Personalized Experiences with WhatsApp Journeys
Hello, marketers! Welcome to another post in Marketer's Space. In our previous post, we explored the basics of WhatsApp marketing and why it’s a must-have tool for marketers like you. This week, we’re diving deeper into how to maximize your WhatsApp campaign
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