Working with Campaigns & Marketing Hub
I'm a little confused as to Campaigns VS Marketing Hub. I currently use Campaigns and want to ramp into Marketing Hub. When I look at lists in Marketing Hub, I see my Campaigns lists and the interface starts to look at lot like Campaigns. 1. Is Marketing Hub an "overlay" of Campaigns? Meaning does it leverage what I've built in Campaigns? 2. Should I be using Campaigns for my CRM Client emails and Marketing Hub for my Leads? (I'm seeing my Clients in Marketing Hub too but the term "lead" is verySignature copy works only in Firefox and Safari
HI, I noticed today a problem during a demo I did of the email Signature Campaign. I shared the sigature to myself, received the mail with the link to the signature to be copied: I tried all of the tab (except outlook, I'm on Mac), to copy the the clipboard.Export an email as an HTML file?
How do we export an email in Zoho Marketing Automation as an HTML file? We have an advertising partner that needs our campaign email as an HTML file. We can't find any way to do this. If this is not possible, please explain why. It doesn't make senseDuplicate Values
Hi, I am trying to update our internal contact's email address as we recently changed our emial domain from thinklogicmarketing.com to thinklogicmediagroup.com. Some of the leads I am trying to update are prompting that there is a duplicate value. ThoughHow to test if smart pop-ups is working or not?
Hi Zoho team, We created a smart pop-up, both engagement and sign up late last year and it seems it's not working properly. Is there any way to test if the pop-ups are working or not? Thank you!Marketing Hub Zoho Meeting Webinar Leads?
According to the documentation - when you integrate your Zoho meetings account, it's meant to sync the leads through from Zoho Meetings into Marketing Hub lists. However - I can find no way to do this. There only appears to be a sync from gotowebinar.Deleting leads
Is there a way to delete more than 200 leads at a time? We are trying to remove leads who have acquired less than 100 lead score which were added in 2019-2020 to free up space for newly acquired contacts. Would be convenient if we can select the filteredEmbedding social media feed into a website
Are there any tools or widgets available from Zoho that will allow embedding live social media feeds to a website?Marketing Automation Mails not working with Zoho Forms
Hello! I am having problems with Marketing Automation. I have all the forms of my website with Zoho Forms working perfectly with Zoho CRM, but the problem comes when I try to USE marketing automation. Now is a must to assign a topic to the leads if youRelease date for V2 has been pushed to Q4!
I suggest that you stop giving dates. I do hope that what you finally release is worth the wait and WORKS. Until then, Zoho Campaigns is the way to go. Most MH V1 features don't work!So here we are in the last month of the 4th Qtr 2021, Is there any news on Version 2?
Is there any news on Version 2?Please: our customers need information about the release of the new version Zoho MarketingHub
Hi, 1. When will the new version of Zoho MarketingHub be released? 2. In case there is no exact date: Can you give us an approximate deadline? Our company has to decide whether to wait for MarketingHub or choose another alternative. Thank you. SergiWhat to do in MarketingHub after converting a Lead into a CRM Customer (Contact)
Hey guys! First of all let me say, great job with this new addition. You nailed it! Now, I'm a bit confused about MarketingHub and the CRM sync. I understand the importance of marketing to Leads but, I don't see a clean view or tab where I can identify and market my CRM contacts (already customers) in MarketingHub interface. I see there's Pre-made Journey templates for customer retention and loyalty but there is not a specific tab to identify customers. All I see is a Leads tab which I understandMarketing Automation/Campaigns confusion questions and integrations
I am pulling my hair out yet AGAIN due to the lack of true integration between zoho apps - Why can't we use Campaigns and Marketing Automation at the same time? if they are truely seperate apps, then we should be able to use both for what they were intended,List based fields
Give us the ability to have individual fields within a list. This would enable us to store information that is related on the list in database fields without having to create individual fields for each list. Confused? Let me give you an example: Lets say I have different lists, for each product I offer one list. And a customer is added to the list, if they buy my product: Lists: - Product A - Product B - Product C - Product D And I'd like to store for each purchase the following informations:Custom Form to Marketing Automation Action - CTA Download eBook
Would like to setup a custom form that triggers a marketing automation sequence. The marketing goal is to generate leads by downloading an eBook. Custom form would lead to automated email sequence in MarketingHub. The problem I'm having is the forms in MarketingHub are SignUp forms with a predefined email automation sequence.How to automatically push unsubscribes from a MH lead back to the the CRM as an 'opt-out' email setting
Hi MH gurus, I have had 5 people unsubscribe from a list (synch'ed to a CRM view) over the last 2 months. However, there is no way to see if these people have unsubscribed in the CRM. My preference would be for anyone that unsubscribes from a MH list to be automatically and immediately flagged as 'email opt-out' in the CRM. Is this possible? Cheers, JoeMarketing Automation Reports Help
We are new to zoho and working with marketing automations. When we send email campaigns the reports are confusing me. We want to export all report info into in one spreadsheet - clicks, opens, rates, etc all in one. I'm able to see number of opens orIf/Else Condition
You do not have the option on the If/Else Condition if some Replies to an Email in your Marketing Automation. Only if they open or click a link inside. You do have this option in Zoho Campaigns. I strongly suggest you add it to Marketing Hub. The idea of a marketing campaign is that customers engage with you. There is no stronger indication of a Hot Lead than a direct response to an email.Mail-Templates: Configuring Image-Padding
Hey there, I'm kind of lost because I'm not able to add a padding area to my images within the mail template editor. Back in Zoho Campaigns you could choose whatever image section you want to customize and configure the padding in the left sidebar. InEmail > landing page > form > campaign - Marketing Hub
Hello, I want to send out an email campaign, that links to a landing page, that holds a form, that when filled, feeds into the CRM as a lead, and associates it against a campaign. I want to build all of this within marketing hub, but I can't see how to build a landing page or how to associate the form with the campaign once the lead is entered. Can anybody tell me the best way to approach this? Many thanks!Could the Zoho MH team at least tell us what is planned in the new version?
Hi All, I really would like a pre-release doc that would tell us what is coming and what has been fixed in the new MH. We have been being told for about 9 months now that the new version of MH is coming. OK, so the date gets pushed. That is understandableZoho MarketingHub and HubSpot Marketing - What are the main differences?
We're evaluating our tech stack right now and while we primarily use the Zoho ecosystem for our internal operations, we're putting each piece in the system under the microscope right now. One thing we're evaluating is whether we should be using MarketingHub,View stats and updates in CRM?
I have spent days switching from campaigns to marketing automation, and now I go to find the campaign in the CRM and there is NOTHING at all? is there any way to attach a campaign from marketing hub to a lead in the CRM? can I do it another way? maybeMH 2.0 - now Q3 2021
In amongst the storm Zoho has kicked up by removing features in Campaigns, I noticed this comment from Praveen B: "We are working on new version of Zoho MarketingHub and we expect to release this in Q3, 2021." Then, will it turn into "the end of Q3"?HELP! Newsletters in Zoho Automation
Has anyone been able to successfully create newsletters in ZMA? In Zoho campaigns I would use a Sign Up Autoresponder. But in ZMA there are only the "calendar" and "cyclic" options for autoresponders. I can't use Journeys because every time you editCONFUSED: Marketing Automation and Campaigns
Hey Zoho Team! So...it's been a few years now and I am still very confused about the relationship between Zoho Campaigns and Zoho Marketing Automation. I have read other threads with users having the same confusion, and although I'm glad I'm not alone,edit trigger, "required flow"
When I edit an annual date trigger in a journey, I can tick "required flow: before | after | both" in the edit window. What do these options mean and what are the consequences of either one of these? thank you OliverAnnouncing Zoho MarketingHub plugin for WordPress
Hello everyone, We are glad to be introducing the Zoho MarketingHub plugin for WordPress users. Now, you can understand visitor behavior on your WordPress pages and posts while getting them to convert into leads using signup forms. Read on to know how you can learn more about your WordPress site visitors using this plugin. 1) Understanding website visitors' behavior: Once you have connected your WordPress site with Zoho MarketingHub's Web Assistant tool, you can instantly set up tracking forCan MH handle SMS responses?
Can MarketingHub handle SMS responses? Such as keywords or opt-out?Topics assigned to Contacts in Campaigns
I have yet to find an efficient way to assign topics to contacts in campaigns with the new system in place. We have daily contacts added to our system through various forms and we have to manually go in and add topics to contacts before each email campaignUrgent help please on workflows - need to launch before all stages finished, possible?
Hi, Can someone please advise on how to launch a workflow before it's finished? I'm setting up my first workflow. It's for people signing up to a mailing list. They'll get one email each week for 4 weeks, and then X more over the next few weeks, then"ignored on" alert in Zoho Marketing Automation Journey
Hi Guys, Why I've the "ignored on" alert in Zoho Marketing Automation Journey. what does it mean? thanks WalterZoho Marketing Automation Update: Topics, Contacts, and List Management
At Zoho Marketing Automation, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existingSender address based report
Is there a way to get a report based on sender address? Would want to know which campaigns we used this sender address for.Zoho Campaigns on Zapier
Hi Zoho Team, I've started using Zapier to connect GoToWebinar with Zoho CRM. It would be create to also see Zoho Campaigns on Zapier. Do you have any plans for this? Best regards, DeborahMaking it easier to update Preferences (mailing list subscriptions)
Is there an easier way to let users update their preferences? I want them to be able to easily access the preference centre so they can add or remove themselves to mailing lists. But the process appears to be: 1. Click “Change Profile” in an email. 2.Zoho One - Zoho MarketingHub - Zoho Campaigns
Being a Zoho One customer i'm trying to decide how to best use each of these Zoho apps, Campaigns and MarketingHub. Curious to know others approaches. Maybe use MarketingHub for Lead management and engacement, and Campaigns to email current customers with newsletters and such? Thanks to all for your feedback!Shopify abandoned cart integration
Hi I see that in Zoho campaigns you can easily integrate Shopify and set up an abandoned cart email. Is there a good way to do this with Zoho Marketing Automation? Is there any integration like in campaigns for Zoho Marketing Automation? Thankswill a lead be notifed on "delete"?
Will a lead be notified when I delete him/her from ZMAs lead list? If yes, can you please let me know how to remove a lead withou sending a notification? You may want to add that answer to your knowledge base as well, since I did not find it there: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/list-management/lead-management/articles/how-to-delete-leadsNext Page
Announcements
Announcing Zoho MarketingHub plugin for WordPress
Hello everyone, We are glad to be introducing the Zoho MarketingHub plugin for WordPress users. Now, you can understand visitor behavior on your WordPress pages and posts while getting them to convert into leads using signup forms. Read on to know how you can learn more about your WordPress site visitors using this plugin. 1) Understanding website visitors' behavior: Once you have connected your WordPress site with Zoho MarketingHub's Web Assistant tool, you can instantly set up tracking forZoho Marketing Automation Update: Topics, Contacts, and List Management
At Zoho Marketing Automation, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existingImportant: Zoho MarketingHub is now Zoho Marketing Automation
Hello Everyone, We hope you all are doing well. We'd like to notify you that we have rebranded Zoho MarketingHub to Zoho Marketing Automation. We'll discontinue using the term "MarketingHub" from May 26, 2021. However, there will be no changes in theUpdate : Zoho Marketing Automation is HIPAA compliant now!
Hello Everyone, Hope you are doing well. We're glad to announce that Zoho Marketing Automation is now HIPAA compliant ! Zoho Marketing Automation is HIPAA compliant from September 21, 2021. The Health Insurance Portability and Accountability ActUpdate on MarketingHub in Zoho One
Hi Everyone, We have updated the total number of leads per employee in MarketingHub for Zoho One users. Earlier, for every employee in Zoho One you were allowed to add 500 leads in MarketingHub. The number of visitors would have been twice as that of the number of leads. After the new update, 1. For each employee license added/purchased in Zoho One, 5000 leads will be added to the MarketingHub account 2. We were offering 500 leads limit for each Zoho one account getting created in MarketingHub service.
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Zoho Marketing Automation Update: Topics, Contacts, and List Management
At Zoho Marketing Automation, our highest priority is making it easier for you to use our product to accomplish your business goals. With that in mind, we are updating three of our pivotal features: Topic, Contacts, and List Management. These existingImportant: Zoho MarketingHub is now Zoho Marketing Automation
Hello Everyone, We hope you all are doing well. We'd like to notify you that we have rebranded Zoho MarketingHub to Zoho Marketing Automation. We'll discontinue using the term "MarketingHub" from May 26, 2021. However, there will be no changes in theImportant update: Please reauthorize your Zoho MarketingHub-Twitter integration
Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho MarketingHub to continue the services. What are the basic things you should keep in mind before and after reauthorizing?Tip of the week 03 - Attaining the multichannel connect
In today's marketing world, every interaction is just a click away, thanks to the smartphone technology and the multitude of social media platforms. But, are you really a click away from someone who is in need of your brand? This is something every marketer should think. Your audience may be omnipresent with new engagement channels being created everyday. Amidst all this chaos, how do you qualify yourself to be a brand that's inclusive of the audience of every kind? A lead who comes from a webinar4 steps to create personalized customer journeys
When was the last time you sat down to reflect on what forms of content or messages are being sent to different customers and leads of your brand? If you're using the same content strategy for a lead who signs up today as well as a customer who just purchased from you, then there's something seriously going wrong! But, designing a customized engagement strategy for every customer or a lead is a huge task and demands more detailing if not just for time. The best way to implement varied engagement
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