How can I add more than 1 CRM account for pushing/syncing.
Right now, my account (marketing lead) is the only account available in the "CRM Account" pull-down for setting up "push to CRM" in both the automation setup for forms, and in CRM actions in journeys. How can I add more accounts... specifically sales. Because now, when I push a lead to the CRM, I'm assigned as the owner. We should be able to pick the CRM account of someone in sales when pushing leads... so that they are the lead owner.CRM Field Mapping Template?
Every time I add a new form, I have to go through the long process of mapping every field in the same way I did for every other form, when setting up a push to CRM. Even obvious fields with the same name between form data and CRM fields aren't automatically mapped -- with is irritating. Can we get a way to save a mapping setup so that we can simply pick the saved mapping when creating a new form that pushes data to the CRM?Can you help me with deleting the domain from Smart URLS in Marketing Hub?
Hello, I verified a domain for Smart URLs in my Marketing Hub. Now I need it somewhere else but I can't delete it from my side. I found on the forum that it should be done from your side. Can you please help me with that? I need 'stordar.me' domain to be removed. Thank you in advance. DariaIssue with DOMAIN AUTHETICATION
Hello, Please i am trying to set up spf/dkim for my account. there is a 3rd domain the system generated automatically which i could not verify as i don't own the domain. Here are domains i have verified and that i own: 1.beginnersbase.com 2.beautyandsalonmarketing.com This is the auto generated one that i couldnt verify beautyandsalon.com can i ignore it please? and how can it be deleted ... thanksChanging a webapp to a website
One of our companie's websites has mistakenly be created as a web app (under MarketingHub's Web Assistant menu). I've tried deleting it and creating a website with the same domain, but the app will only allow me to restore the web app and not create something new. First, can I make this change and if so, how? Second, what exactly distinguishes a website from a web app? is a web app simply a site that runs javascript or is there more to the distinction?Anyone willing to give me a demo of how you use MarketingHub?
I am looking for opinions from current users of MarketingHub. What do you like and not like? Why did you choose MarketingHub over Campaigns? And would you be willing to do a quick screen share and show me how you are using it?CRM Trigger
What are the ways everyone is triggering a MH Journey from the CRM? Specifically the Deals module. I want to trigger an MH Journey from a field action such as a picklist field.List Cloning
Hello! I have associated my Zoho Campaigns account with my newly created Zoho Marketing Hub account. Currently, I have weekly syncs between Zoho CRM and Zoho Campaigns. If I clone my lists, will the leads and contacts continue to be synced in Zoho Marketing Hub? Or should I simply create new synced lists in Marketing Hub? Thank youMarketing Hub Campaign Periodic Sync Grabbing Wrong Module Info
Hello, I think there is a bug with Marketing Hub Sync right now. I am trying to sync all of my contacts associated with an active account and when I go to map fields, it is pulling in fields from the Deals module instead. I have the criteria clearly checked as Contacts and Accounts... It's been doing this for over two weeks now with no change. The first screen shot below shows the sync setup, and then the second screen shot shows the mapping pulling in "Portfolio Profiles" which is just our 'Deals'History Push / React
Hi, My website run on GatsbyJS. Page navigation is managed by history push / React. Zoho Marketing does not handle this type of website. How can I resolve that.Remove Footer from Journey Send Email
There is a fixed footer fields that I cannot remove. Any idea how to do that?How do I turn off double-opt-in for SQL contact forms?
New enterprise ZohoOne customer here. We're trying to get ramped up in a migration (it's still failing) from Hubspot, and am now working on replicating Hubspot's Contact --> workflow in Marketing Hub. Except - marketing hub acts like it's a newsletter publisher??? How do I turn off the double-opt-in for SQL contact request forms? I need to put these into a journey with scoring/qualification, but the double-opt-in is non-standard for an SQL form. In fact, it's stupid. How do I turn it off?Web assistant analytics always VERY different from Google analytics
I'm see the analytics in the Marketing Hub's Web assistant to be way off from what's being reported in Google Analytics. Is anyone else seeing this? For example. Yesterday (Dec 1, 2019) Google Analytics reported 54 visitors from Facebook. Web assistant shows zero from Facebook. This disparity exists for almost all referring sources, every day. Total visits are also always way off.Is anyone using Touchpoints to identify their best performing lead sources?
Hi MarketingHub users, I ask the question because the MarketingHub promotional video shows how I will be able to make better spend decisions based on the data collected with Touchpoints, but I find this feature just does not work. If you are using the feature successfully, please tell me how you have it set up. I only really see visits and although we regularly have leads come into our different MarketingHub lead lists and go through our journeys, it seems none of our Touchpoints are responsibleForms no longer appearing on Wordpress pages
I installed the ZMHUB Wordpress plugin and added lead gen forms into my pages using the short code. The code is still correct and the forms still appear in Marketing Hub but the forms no longer appear on my website. They had been working just fine. I removed the shortcode, updated, re-added the shortcode and updated again. The forms still do not appear. I attached a screenshot of the forms from the Wordpress pluginProblem with "Publish Options" preview
Hello, Two days ago, the "publish options" worked perfectly ... creating a form for my website. Today, the same "publish options" does not show a preview and the website only shows a blank pop-up page. The form is missing. What happened? I tried to unassociate the list and reassociate the list. Same problem.Posting on Facebook doesn't work anymore
Greetings, We've noticed that some of our scheduled post campaigns for facebook has been failing. It's showing this message on the reports tab: "Only owners of the URL have the ability to specify the picture, name, thumbnail or description". Please fix this as soon as possible.SMS Journeys hanging in Zoho MarketingHub
I've created a couple of SMS journeys which are set to trigger when a new lead is added to a list. For some reason after a while the journey just hangs, and new additions just hang in under process. Am I missing something here? Anyone else see this? ThanksTip of the week 03 - Attaining the multichannel connect
In today's marketing world, every interaction is just a click away, thanks to the smartphone technology and the multitude of social media platforms. But, are you really a click away from someone who is in need of your brand? This is something every marketer should think. Your audience may be omnipresent with new engagement channels being created everyday. Amidst all this chaos, how do you qualify yourself to be a brand that's inclusive of the audience of every kind? A lead who comes from a webinarIs Zoho Campaigns included in Zoho Marketing Hub?
Do I need to sign up for both products to be able to use Zoho Campaigns withing Zoho Marketing Hub? is this actually the same regarding Zoho CRM and Zoho Marketing Hub? I already have a subscription with Zoho CRM, thinking about adding Zoho Campaigns however would like to use Marketing Hub.Not able to see preview
Hi there, I am not able to see the preview for the pop-up response. I have allowed pop up for Zoho in my browser. How can I see them? Thanks EricAdmin to access user's drafted email campaign
Hi, I drafted an email campaign as a user. How can the admin access my drafts? ThanksSend Email from Journey at Specific Time
I am setting up a Cyber Monday promotion and I need to send an email specifically at midnight on Cyber Monday. All of the timing options I can find in the journey are based on an action plus time. How can set an email to be sent on a specific data and time?Double Opt In Button
Good day, I contacted Zoho Support to enable the toggle switch for opt in/double opt in. They did so graciously without any headache, but it was the time it took me to understand and look for this button and dig through forums to find out how to do this. Not 100% sure why it is a support function, but if it is to remain so I would suggest adding the toggle switch and then put a little * next to the toggle switch that says "Please contact support to enable this function.". Saying that, if supportFormStack Integration Is Listed But Not Available?
I'm trying to set a new client up on MarketingHub, and they're very interested in FormStack. I've seen for a while that MarketingHub advertises an integration with FormStack, so I said "Yes, we should be able to integrate those two!". I go to integrate them, and I see the attached image. FormStack integration "Coming Soon". I know that I can use the external form parser/integrate with CRM and then push to MarketingHub, so I'm not totally out of luck. I'm just confused about whether this integrationCan you add merge info into CRM tasks in MH?
Hi there, Just using the journey within MH and using CRM tasks for the first time. Doesn't seem to be a way of adding the lead information that flows through MH into the task. Am I missing something? Otherwise I'm just creating a task wherein I won't have a clue what its about 2 days from now.... Thanks a lot, KyleIntroducing the Zoho MarketingHub Community Learning
Hello everyone, We're glad to be kickstarting the Community activities for Zoho MarketingHub—our latest marketing automation software. Over the next few weeks and months, we'll keep you hooked with interesting and enlightening tips, webinars, live sessions, and one-on-one events. Follow our threads for constant updates, and share your thoughts through comments. Our major motive of building the Zoho MarketingHub Community is to encourage marketing automation enthusiasts to share their ideas, product-relatedImporting Subscription Preferences from Previous Platform
Hey MH Community - I am migrating marketing tools from Hubspot to Zoho MarketingHub. Is there a way to import email subscription preferences from Hubspot (or any tool)? For example, a user unsubscribed from marketing emails, but still wants product updates. Is there a way to preserve those preferences in Zoho MarketingHub via import from CSV? This is a big factor in helping clients move to Zoho MarketingHub so they don't feel like they are completely restarting their marketing efforts. I'd loveJourney Leads
Olá . Recentemente eu comecei a usar a ferramenta do marketing Hub, e ainda tenho algumas duvidas da plataforma, teria algum conteudo demonstrativo pra utilização da ferramenta ? Uma outra duvida é , preciso criar algum relatório da jornada dos meus leads, desda a entrada até o processo final, como posso realizar isso e qual seria o melhor caminho, Marketing Hub, ou Analytics ? Transalate Hello Recently I started using the Hub marketing tool, and I still have some doubts about the platform, wouldConnecting WordPress Form with MHub -URGENT
As it seems on contrary on Campaign, MH allows us to connect form, i installed plug in and put the code in ou website wordpress. But when i want to link our form with MH, it doesn't workSend test email campaigns without locking the campaign from future edits.
Greetings, Is it possible to send a test campaign without locking the the campaign from future edits. The test preview email exists but it doesn't fill up the merge tags and the view in browser link links to the default test email warning page. What's even more weird is that the page even advises to do a test email to a sample list. How exactly are we able to do this?CORS problem with Live forms
Greetings! We've recently implemented Zoho Markethub into one of our websites and we've been loving it so far. We're having some problems with native forms and making it work with Market Hub, we can associate the forms but whenever we click submit (on our case, "register"). it displays an error on the console(See attached image). Most of our forms are authenticated through javascript and we were wondering if that's the reason why we're getting this error. Any reason why this is error is happening?Using Deluge to fetch data into a journey
Is it possible to run a Deluge script in a journey? I wish to have an reactivation campaign that gives the user a unique (timed) URL to order a heavily discounted product. I can fetch the unique URL from my URL management service via API (JSON) but just need to know how to call such an script from within Journeys. Best regards, JoeMarketing Flow If/Else Condition Trigger Sync with Calendar
Is it possible for an If/Else Condition in the Marketing Flow to Trigger an action based on availability in my calendar of an Event Date requested by a Lead? Similar to the Calendar Booking function.Minify Static Files
Minifying these files can slightly improve the loading speed of websites that are using MarketingHub.Rename animation css to avoid conflicts
Greetings, I've recently found out that Marketing Hub uses generic names like "slideInLeft" or "bounce" in their animation css: https://mh.zoho.com/hub/css/animate.css This might be ok for static websites, but some websites (Let say a wordpress site using a theme + plugins) may use the same names, thus causing conflicts. It would be great if the devs could add a prefix to these names, maybe "MHslideInleft" or something along those lines. it'd also be great if the static files are minified.Alias domain box characters limited
There is a character limit when trying to add an alias domain which is stopping me adding sub domains to web tracking, how can I overcome this please?How can you add bounced emails back to the list?
I did a email blast and it looks like hotmail servers were down causing hard bounces for a few of my contacts. I tried to add them back into a list but it will not let me.[marketing automation] link a goal to event with regexp
Hello, In Marketing Automation, can we link a goal to a set ov events with a regexp name rather than selecting in a list? I would like to create events on my website based on content download and provide a name to the event based on the download target. In order to apply the same goal to each doc downloaded, I will otherwise need to create multiple goals with each event (cannot edit a goal by the way). Any thought? regards, Alex[marketing automation] get events from Zoho Form and Zoho CRM
Hello, In Marketing Campaign, is there a way to get event from Zoho Form whenever someone on the website fills a form? Thanks in advance, AlexNext Page
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Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.Problem with Journeys and campaign sending
I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger wouldEngagement Pop Ups not showing on the webpage
We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?Journey send email action
Hi, Can someone tell me what this means (in picture) please ?
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