Move to another Journey
1. I want to move my leads to another journey once they finish existing Journey. What are my options Zoho MarketingHub 2. I want to add multiple Lists in to the Autoresponders. Is that possible? The reason i want to do that because i want to send the promotions to the leads that I have generated from the various lead magnets. What are my options ? Thanks AbhishekUpdate: Merge tag automation and footer creation
Note: This post is relevant only for existing users of Zoho Marketing Automation and not for the beta version users. Dear Marketers, We wanted to bring you to notice a few changes in Zoho Marketing Automation in terms of usability. Merge tags automationHow to add more than 200 leads at a time to a list
Hello, We have over 15000 leads in Zoho Marketing AUtomation. When I create a new list, I start with all leads and filter it for my criteria. I then get about 11000 leads. The system seems to only let me select 200 leads at a time. Is there a way to addImmediate Sync not working.
I created a simple immediate sync from when a lead comes in to add that lead to a marketing automation list and it doesn't work. The initial sync worked. But after that, it does absolutely nothing.Journey Email Improvement Suggestions
I have three requests, both related to journey emails (emails sent to contacts, not internal emails). #1 - Select Existing Email in a Journey As a journey designer, I would like the ability to reuse and existing journey email within the same journey orWhen marking a user as inactive, their lead lists disappear
We are facing a problem in our company that when an employee leaves the company, we mark the former user as inactive so that no one can access that account. The problem is that when we do this, all the company email lists we have collected disappear,Marketing Automation - How does unsubsribe work?
If a user unsubscribes from a campaign, can they be re-added as a contact? This is specifically for Marketing Automation. For example, they unsubscribe from a journey/list. Their data is then re-added to a new list. Would Zoho recognise that they haveSync Crm with Zoho marketing automation.
I have Zoho one. When I am in marketing automation, I go in leads, sync and crm is not linked, I do add new account and it says organization is already integrated and on the same it says account not associated. What is wrong with zoho? It is sunday eveningWhat is the reputation of Zoho Email System when sending emails
I want to know what is the reputation of Zoho Marketing Automation when sending emails. I have read that only 10% to 15% of the emails sent out get delivered. I understand that if Email Relay is not utilized then Zoho's reputation is pretty bad. I validateIs there a EMAIL REPLY condition?
Can Zoho MH know if someone has REPLIED to an email in a Journey?Unable to select elements
I have a website hosted on zoho sites. On the website there is a page which includes a form created in Zoho Forms. I want an event that will track if the user completes the form and sends it. This will allow me track people who started filling in theAuto responders in Marketing Hub
I've started to look at Campaigns and saw that the auto responders are going end of life and being replaced with workflows, when i jump in to marketing automation auto responders don't mention that. Will auto responder feature still be available in marketingJourney vs Campaign Confusions
Hi there! I hope you're all doing great! I'm new to the Zoho MA and I'm confused between Journey and Campaigns. I'm not sure if these two work together or not. I hope you can enlighten me. What I'm trying to do is setting up a Newsletter. 1. We have aTip of the week 02 - The art of 'seeing' your leads
What's the last page that your lead visited before signing up for your brand? What was the page that first convinced your lead to explore more about you? Where are your leads coming in from? Well, these are some perennial questions today's marketers live upon. And, knowing the answers to these questions is crucial, considering the vitality of leads in every business. In the journey of finding lead opportunities, it's important to understand that every detail about a lead is useful. While the channelsZoho Marketing Font stopped recognizing French letters
Hi We have sent numerous campaigns in French using Zoho Marketing Automation. However, the last campaign prepared when sent as a test mail is not playing the French letters. Please help me as soon as possible. Regards Indo French HubIs there a limit on Custom Domains for Short URLs?
Hello! I've added 2 custom domains for Short URL's to our Marketing Automation account. I am trying to add another custom domain, but now I can't figure out how to do so. Is there a limit on how many Custom Domains we can use for Short URLs? Can I deleteMarketing Automation/Campaigns confusion questions and integrations
I am pulling my hair out yet AGAIN due to the lack of true integration between zoho apps - Why can't we use Campaigns and Marketing Automation at the same time? if they are truely seperate apps, then we should be able to use both for what they were intended,Pop-up Display.
Hello @Zoho Marketing Automation Team, Could you update us if you have anything in your Road-map (or) Pipeline on the below requirements? ・Differentiation of pop-up display based on user access information and action history. ・Distinction of pop-up displayIs there an integration with SalesIQ?
I've added the tracking code to my website and can see visitor activity. However, it doesn't recognise previous visitors that are tracked through SalesIQ. Is there a way to integrate SalesIQ so I can reuse the data already captured there?How I can delete a custom domain in Smart Links?
Hello, I added a custom domain in Zoho Marketing: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/lead-engagement/smart-urls/articles/getting-started-with-smart-urls But, how can I delete it, to add another? Regards,Zoho Marketing Automation - Automatically adding contacts to Topics
Hello everyone, We are starting to play with Marketing Automation and we made some topics base on product. This is working fine we got the sync with the CRM working. When you make the sync you can select a topic so we made a catch all. now we have theZoho Goals : "unknown" identified visitors
Hello. I identify website visitors coming from Active Campaign by adding the SalesIQ URL parameter in the emails links. It then creates a new lead in Zoho CRM. - in Zoho SalesIQ / CRM : I can see the identified visitors, and also their page visits in the CRM module - in Zoho MH : When an identified visitor hits a goal, the goal is registered, but the visitor is reported as "unknown" (although the visitor appears as identified in the Zoho MH leads list witch is in sync with Zoho CRM) Can you helpCreating leads via JavaScript / Zoho Bookings work-around
We use Zoho Bookings extensively, but it turns out it doesn't integrate with Marketing Automation (!!!!) We need a way to get leads generated via bookings into MA, complete with tracking in place, client-side. We have a custom thank you page for bookingsLoading the ZMA plugin asynchronously
Hi Should we load the ZMA Wordpress plugin in async mode? I have seen one brief mention of this option (see screenshot). I presume async mode loads the plug-in without impacting page load times (which would be good). But is it less reliable this way?Can i use Marketing Automation to send an e-mail template?
Ive setup a Zoho CRM Campaign, but you have to send it manually. (Select all contact to be able to send an email) Also new members of a campaign dont receive the same email automaticly. It looks like it does not work as al list and automaticly send theFree "Zoho Inbound Marketing" online training course
Try our free "Zoho Inbound Marketing" online training course. In this course are more than 22 inbound marketing strategies complete with text and videos. Enroll Here: https://www.zomarketingautomationtraining.com/course/inbound-marketing-with-zoho-mI can´t activate my Journey - I keep getting this message - Create content for the "message"
I´m trying to activate one of my Journeys and I can´t seem to get though. I get this message : Create content for the "message" I've tried everything I could think off, but I can´t get pass this point. Any suggestions?Customisation of journey based on Zoho survey response
Hi, We have a requirement to send targeted emails based on the response of the user to a particular question in a survey. Journey in marketing hub allows branching based on "Survey started" and "Survey Completed" events only. Is it possible to branchSmart pop-up not visible on the website?
What might be the problem? The pop-up doesn't show on our website.Update: Removal of Social Page Campaigns from Zoho Marketing Automation
Note: This post is relevant only for existing users of Zoho Marketing Automation and not for the beta version users. Dear Marketers, We would like to bring to your notice the removal of "Social Page Campaigns" from Zoho Marketing Automation. As per theCreate task in Zoho CRM based on lead owner
Hi Guys, we are using Zoho one and we have around 18,000 people in our database, the issue that we are having is that we we enrol them in a Journey we cant tag the lead owner to reach out to them, its not an option? its either round robbin or only one selected person? we have 4 BDMS internally and each has a high number of leads that they own so they need to be the ones that contact those leads depending on whom the owner and we are fully hooked into the CRM system. can you please advise onConnect "Send email" component with another component
I received this notice when I went to activate my Journey. What does this mean? "Connect "Send email" component with another component" And then how do I do it? Thanks! NEW to ZohoJourney activation error
Showing error to activation of journeyPush to CRM function
Hello, is it possible to use the "push to CRM" functions without integrating Marketing Automation with Zoho CRM? I integrated Zoho CRM with campaigns, that is why I cannot integrate Marketing Automation, too. In my use case pushing leads to CRM, whenUpdate: Removal of Unsplash integration - Zoho Marketing Automation
Hello there, We have an update for Zoho Marketing Automation on the way. We are removing Unsplash integration from Zoho Marketing Automation—a decision made in light of some recent changes to Unsplash's policy. We are removing the integration on MarchPosting on Linkedin
Hello all, I am investigating the possibilities of posting from MH directly on Social media. We have a company page on Facebook and we can directly post on this page from MH. For LinkedIn I expect the same, my post should be shown on my company. This does not work and the reply from one of the Zoho employees is: Thank you for contacting Zoho MarketingHub. Kindly note that there is no provision to post on the Page from LinkedIn. When you do a post campaign, it will be posted in your Wall. Hope thisadd tags
Can you help me how to add tags in existing contacts from "Whitepaper"?Delete/Update Folder Under Manage Lists
We had a few test folders that were created but do not have any lists in them. How can this be deleted or renamed?How can I add link to the cart in Zoho MA cart abandonment
In cart abandonment, send email action, I need to attach the link to the WooCommerce cart page that has the items that the customer left in the email template. Is there a way to get the link and attach it to the email template?Instant Sync between Stages of Marketing Automation and Leads Module of Zoho CRM
Hello Community, I am looking for ways to instantly sync data from my Marketing Automation Stages to Leads Module of CRM. Scenarions: 1) if a score is added to my leads in Marketing Automation and they went to certain stage I want to send their ScoreNext Page
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Dear Marketers, We are delighted to bring you a fascinating update this holiday season. An update which will help marketers like you increase their focus and enhance contact management. These new features are designed to streamline your workflow, enhanceIntroducing Bot Filtering for Accurate Email Campaign Analytics
Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaign analytics: bot filtering. This feature helps you filter out bot-generated opens and clicks, ensuring your campaign reports reflect genuineImportant compliance update: Ensure SMS delivery chain registration
Hello marketers, The Telecom Regulatory Authority of India (TRAI) has issued new compliance directives to ensure the responsible use of telecom resources and prevent unauthorized activities. These updates impact all principal entities (PEs), and complyingDrive more sales and create loyal customers this holiday season
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Dear marketers, We are excited to announce the launch of Zoho Marketing Automation 2.0! We are sincerely grateful to the community for their support, encouragement, and feedback in this journey. Many members would be eager to get their hands on this exciting
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Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.Problem with Journeys and campaign sending
I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger wouldEngagement Pop Ups not showing on the webpage
We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?We are unable to integrate Zoho MA with Zoho CRM due to an error message being displayed
We are using the Zoho One version and would like to integrate both tools. However, during the integration process, an error message appears stating 'This account is already integrated,' although we do not have Zoho CRM integrated with Marketing Automation.Journey send email action
Hi, Can someone tell me what this means (in picture) please ?
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Hello Marketers! Welcome back to another deep dive into smart marketing strategies at Marketers' Space! Today, we’re kicking off an exciting series focused on how Zoho CRM and Zoho Marketing Automation (ZMA) when integrated can transform your marketingMarketer's Space: Re-engage your Audience with WhatsApp Journeys
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