Is there a limit on Custom Domains for Short URLs?
Hello! I've added 2 custom domains for Short URL's to our Marketing Automation account. I am trying to add another custom domain, but now I can't figure out how to do so. Is there a limit on how many Custom Domains we can use for Short URLs? Can I deleteMarketing Automation/Campaigns confusion questions and integrations
I am pulling my hair out yet AGAIN due to the lack of true integration between zoho apps - Why can't we use Campaigns and Marketing Automation at the same time? if they are truely seperate apps, then we should be able to use both for what they were intended,Pop-up Display.
Hello @Zoho Marketing Automation Team, Could you update us if you have anything in your Road-map (or) Pipeline on the below requirements? ・Differentiation of pop-up display based on user access information and action history. ・Distinction of pop-up displayIs there an integration with SalesIQ?
I've added the tracking code to my website and can see visitor activity. However, it doesn't recognise previous visitors that are tracked through SalesIQ. Is there a way to integrate SalesIQ so I can reuse the data already captured there?How I can delete a custom domain in Smart Links?
Hello, I added a custom domain in Zoho Marketing: https://help.zoho.com/portal/en/kb/marketing-automation/user-guide/lead-engagement/smart-urls/articles/getting-started-with-smart-urls But, how can I delete it, to add another? Regards,Zoho Marketing Automation - Automatically adding contacts to Topics
Hello everyone, We are starting to play with Marketing Automation and we made some topics base on product. This is working fine we got the sync with the CRM working. When you make the sync you can select a topic so we made a catch all. now we have theZoho Goals : "unknown" identified visitors
Hello. I identify website visitors coming from Active Campaign by adding the SalesIQ URL parameter in the emails links. It then creates a new lead in Zoho CRM. - in Zoho SalesIQ / CRM : I can see the identified visitors, and also their page visits in the CRM module - in Zoho MH : When an identified visitor hits a goal, the goal is registered, but the visitor is reported as "unknown" (although the visitor appears as identified in the Zoho MH leads list witch is in sync with Zoho CRM) Can you helpCreating leads via JavaScript / Zoho Bookings work-around
We use Zoho Bookings extensively, but it turns out it doesn't integrate with Marketing Automation (!!!!) We need a way to get leads generated via bookings into MA, complete with tracking in place, client-side. We have a custom thank you page for bookingsLoading the ZMA plugin asynchronously
Hi Should we load the ZMA Wordpress plugin in async mode? I have seen one brief mention of this option (see screenshot). I presume async mode loads the plug-in without impacting page load times (which would be good). But is it less reliable this way?Can i use Marketing Automation to send an e-mail template?
Ive setup a Zoho CRM Campaign, but you have to send it manually. (Select all contact to be able to send an email) Also new members of a campaign dont receive the same email automaticly. It looks like it does not work as al list and automaticly send theFree "Zoho Inbound Marketing" online training course
Try our free "Zoho Inbound Marketing" online training course. In this course are more than 22 inbound marketing strategies complete with text and videos. Enroll Here: https://www.zomarketingautomationtraining.com/course/inbound-marketing-with-zoho-mI can´t activate my Journey - I keep getting this message - Create content for the "message"
I´m trying to activate one of my Journeys and I can´t seem to get though. I get this message : Create content for the "message" I've tried everything I could think off, but I can´t get pass this point. Any suggestions?Customisation of journey based on Zoho survey response
Hi, We have a requirement to send targeted emails based on the response of the user to a particular question in a survey. Journey in marketing hub allows branching based on "Survey started" and "Survey Completed" events only. Is it possible to branchSmart pop-up not visible on the website?
What might be the problem? The pop-up doesn't show on our website.Update: Removal of Social Page Campaigns from Zoho Marketing Automation
Note: This post is relevant only for existing users of Zoho Marketing Automation and not for the beta version users. Dear Marketers, We would like to bring to your notice the removal of "Social Page Campaigns" from Zoho Marketing Automation. As per theCreate task in Zoho CRM based on lead owner
Hi Guys, we are using Zoho one and we have around 18,000 people in our database, the issue that we are having is that we we enrol them in a Journey we cant tag the lead owner to reach out to them, its not an option? its either round robbin or only one selected person? we have 4 BDMS internally and each has a high number of leads that they own so they need to be the ones that contact those leads depending on whom the owner and we are fully hooked into the CRM system. can you please advise onConnect "Send email" component with another component
I received this notice when I went to activate my Journey. What does this mean? "Connect "Send email" component with another component" And then how do I do it? Thanks! NEW to ZohoJourney activation error
Showing error to activation of journeyPush to CRM function
Hello, is it possible to use the "push to CRM" functions without integrating Marketing Automation with Zoho CRM? I integrated Zoho CRM with campaigns, that is why I cannot integrate Marketing Automation, too. In my use case pushing leads to CRM, whenUpdate: Removal of Unsplash integration - Zoho Marketing Automation
Hello there, We have an update for Zoho Marketing Automation on the way. We are removing Unsplash integration from Zoho Marketing Automation—a decision made in light of some recent changes to Unsplash's policy. We are removing the integration on MarchPosting on Linkedin
Hello all, I am investigating the possibilities of posting from MH directly on Social media. We have a company page on Facebook and we can directly post on this page from MH. For LinkedIn I expect the same, my post should be shown on my company. This does not work and the reply from one of the Zoho employees is: Thank you for contacting Zoho MarketingHub. Kindly note that there is no provision to post on the Page from LinkedIn. When you do a post campaign, it will be posted in your Wall. Hope thisadd tags
Can you help me how to add tags in existing contacts from "Whitepaper"?Delete/Update Folder Under Manage Lists
We had a few test folders that were created but do not have any lists in them. How can this be deleted or renamed?How can I add link to the cart in Zoho MA cart abandonment
In cart abandonment, send email action, I need to attach the link to the WooCommerce cart page that has the items that the customer left in the email template. Is there a way to get the link and attach it to the email template?Instant Sync between Stages of Marketing Automation and Leads Module of Zoho CRM
Hello Community, I am looking for ways to instantly sync data from my Marketing Automation Stages to Leads Module of CRM. Scenarions: 1) if a score is added to my leads in Marketing Automation and they went to certain stage I want to send their ScoreScore integrate
I want to integrate Zoho Marktinghub scores with CRM and Recruit, but I can't find a way. Does anyone know how to do it?Zoho Marketing Automation - Zoho CRM integration error
Hello, I'm trying to import lead from Zoho CRM into Zoho Marketing Automation. When trying to associate the Zoho CRM account I get this error: Any hint on how to solve? Thank youProblem sending mass emails
When I send a mass email I receive an email saying how many recipents i have added but that zero or a very small number of emails were successfully sent. Why is it that barely any emails are sending? Am i doing something wrong when sending them? I haveHow to delete immediate sync by other users?
Hi Zoho MA Team, I am newbie to Zoho MA and I am having problems in immediate sync. Since the maximum limit per module is 5 only, I want to delete other user's immediate sync which are inactive. But I got this error. Delete permission for Leads is alreadyCan I track email replies?
I understand how to trigger a process if an email is opened, or a link is clicked. However, is there a way to create a response based on a reply to an email? For example send a message, if the recipient replies then update the field and remove it fromNo page visits recorded for campaign in Zoho MA
When I look at Website Insights for a sent campaign in Zoho Marketing Automation it says "There were no page visits and event hits recorded in this campaign." However, I can see that links were clicked in the email, and I know traffic has been drivenCannot Assign CRM Task Subject
Like title says, when setting a CRM task as a journey item inside Marketing Automation there is no field to set the subject. All the subjects for the tasks are undefined. Which does not help the CRM user with the task as they have no clue what to dLet a contact run through a journey multiple times
Is there already a solution available to let contacts run through a journey multiple times? I have a demo request form + journey, and it is desirable that contacts can run through multiple times. Same for a general whitepaper download form with a hiddenGoal reached after form fill is marked as anonymous
I have defined a goal in Marketing Automation > Web assistant. Visits any page with a specific keyword in its URL. The implementation is that one can reach the goal page after a form fill. I was expecting that the goal would be counted as an 'known',Going through a journey not in the history at crm level
Hi, is there a way to view at CRM level that a contact has completed a specifiek journey ( from Marketing Automation ) I was expecting to see this in the contacts history? Stuff like -> field out form, with a date? Ended journey at ...Zoho Marketing Automation Goal appears empty in Zoho CRM
The reached goal defined in Zoho Marketing automation get synced to my ZOHO crm. Modified Time in CRM is ok, but the label for the goal is missing in my crm, I see an empty field. What could cause this error? It seems that my goal name is written in theDelay in viewing goals within Marketing Automation
Hi, I think that there is a big time lack in viewing reached goals within Zoho MA. Can you please verifiy?Are goal criteria in Goal condition limited to 3?
I want to define a goal ( e.g. demo request ) , and we have 5 languages in our site. Therefore I need to be able to 'or' 5 'Visits a particular page' cases. Seems that I am limited to 3? Is that correct? Will it be extended in the future?Popups are activated but are not working, why?
Hi there, I have this issue with my popups. They are activated and assigned to pages, but are not working. What could be the issue and how can I fix this?Recuperating a Deleted Journey
Hey Zoho! I need help restoring a delete journey. Could you help me with this? If not at least send me the results and reporting. It's name goes as something like email blasts 04212022Next Page
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Dear Marketers, In the world of marketing, personalizing engagements with customers is often exhaustive but—thanks to WhatsApp—not exactly mysterious. WhatsApp has evolved from a simple messaging platform to a sophisticated tool for sending out marketingThe difference between Zoho Marketing Automation and Zoho Campaigns
Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you.What is Zoho Marketing Automation? AEnhancing Data Accuracy: Bot Filtering & Apple Mail Privacy Protection Compliance
Dear Marketers, The wait is over! We’re thrilled to share that the enhanced bot filtering feature is now live in Zoho Marketing Automation. Thank you for your patience as we refined this tool to deliver deeper insights into your campaign performance.Introducing Bot Filtering for Accurate Email Campaign Analytics
Update : This feature has been revamped. For the most current information and improved functionalities, please visit the updated version here. Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaignLaunching Snowflake Integration: Streamline Contact Management in Zoho Marketing Automation
Hello Marketers, Here we are yet another addition to Zoho Marketing Automation, integration with Snowflake. This integration is designed to streamline your contact management and enhance your marketing efforts. Let's dive into the features that come along,
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Enhancing Data Accuracy: Bot Filtering & Apple Mail Privacy Protection Compliance
Dear Marketers, The wait is over! We’re thrilled to share that the enhanced bot filtering feature is now live in Zoho Marketing Automation. Thank you for your patience as we refined this tool to deliver deeper insights into your campaign performance.Time Zone Sending in Marketing Automation
Good day...can anyone share if they have been able to get sending via Time Zones to actually work? Our data is 99% perfect, with all the time zone criteria met, yet the results are completely off target when we try to use it. We've had varied resultsQuickly delete items in email builder?
When deleting items in the email builder, it requires two clicks: one to hit the trash icon on the item, and then another click to confirm the delete. Is there anyway to skip the confirm deletion? Some kind of hot key like the Command button on the macZoho Sign up forms on Wordpress website not working smoothly
We have set up the forms on the website and linked them to respective email journeys. But when wesubmit the form the email generated/sent to user is not consistent. Sometimes the journey email is sent, sometimes a email verification message is sent ,Copying and pasting emails from CRM to Marketing Automation
Hello, My Zoho consultants built all my customer nurture emails in CRM instead of Marketing Automation. I would like them all in Marketing Automation. Can they simply copy and paste the emails from CRM to Marketing Automation? Or will they need to rebuild
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Marketer's Space: Leveraging CRM Data for Dynamic Content and Personalized Campaigns
Hello Marketers! Welcome back to another post in Marketer’s Space! We’re excited to continue our series on the many advantages of integrating Zoho CRM with Zoho Marketing Automation (ZMA). This series is designed to help you unlock the full potentialMarketer’s Space: Supercharged Journeys with Zoho CRM Integration
Hello Marketers! Welcome back to another post in Marketer’s Space! Today, we’ll explore how integrating Zoho CRM with Zoho Marketing Automation (ZMA) can take Journeys to the next level. In this post, we’ll look at a specific use case to demonstrate howIntroducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingMarketer's Space: Streamline marketing and sales by integrating ZMA's Planner with Zoho CRM
In a competitive market, clear goal-setting and seamless campaign execution are crucial for marketing and sales alignment. When integrated with Zoho CRM, Zoho Marketing Automation's Planner enables marketers to create, manage, and measure campaigns effectivelyMarketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentation
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