Cannot sync Zoho Analytics database
When I'm trying to create a sync with a Zoho Analytics Database, the "Database name" dropdown list is empty. I have checked into the account details, and the ZSC key is set to "oauth". I supposed this value isn't right, but I cannot find any ZSC in ZohoWhat is the best way to set up an inbound campaign using a web form as lead capture?
Hello, We have the Zoho One subscription, and are currently using Zoho CRM for lead tracking, and also regularly using Campaigns for email campaigns. We would like to start expanding our marketing automation to inbound campaigns, starting with using inputAny plans to update popups for better lead gen?
The goal of some of our landing pages is to get a person to agree to take a demo of our software. We're using Zoho Forms on the page and that integration works well. They give us their info, it goes into CRM, they get an email telling them we'll be inSmart popups - is it possible to show on ALL pages EXCLUDING page(s) xyz
example: I have a Webinar page on my website that I want to promote via Smart popup. Ideally I want to show this on ALL pages, EXCLUDING the webinar page....however I cannot see any way of doing this (see attachment). Is it possible? If not can your dev team please look at it as it's an important feature for when we promote our own website pages - we do not want the pop up appearing on the web page we are promoting! ;)MarketingHub Webinar - Using Web Assistant - 4/23 1PM EST
Hi Everyone FBurgCRM will be doing a free webinar on how to leverage Zoho MarketingHubs Web Assistant features on April 23rd, @ 1PM EST. These are some of the features that separate MarketingHub from zCampaigns. This is a little behavioral marketing usingHow can I mass delete leads in marketing hub?
lets say I need to delete all the leads from a certain list, can I do it in a easy way instead of selecting 100 a time and deleting?How do you delete (or edit) custom lead source channels?
I've created two lead source channels that appear in the "Lead Source" field's drop-down menu (screen-1414). Unfortunately, they don't appear they way I want them to so I want to either edit them or delete them and add new versions. I can't see whereEditing workflow field mappings for 'Push to CRM': list of CRM fields disappears
Hi I'm creating a workflow on a mailing list to push data from ZMH to ZCRM. When I first create the field mapping, I see the correct list of CRM fields (screen-1419). If I then save it as a draft, or clone it and try to edit the field mappings, I don'tNurture and customer reactivation pattern: From Zoho CRM to MH and back the to CRM
Hi folks, Last night Zoho's support team and I worked out a way to perform a very important use case. Most of use have Zoho CRM, and we'd like to be able to send specific contacts from the CRM into MH for nurturing (if they are a recent customer) or reactivating (if they have not purchased for a while.) Different customers should be able to receive different 'customer journeys' based on some sort of information held in the CRM. During the customer journey in MH, major events should be postedWill MH get the ZeroBounce & Validity integration like Campaigns?
Hi Zoho folks I've just seen the great news that Campaigns will get integration with ZeroBounce & Validity. This should be a great boost to deliverability, an oft-overlooked problem with email. But it begs the question: will MH get that integration too?Marketing Hub - Push To Zoho CRM - Map Your Fields - Fields Missing?
Hello there, I'm trying to do a 'push to crm' process step in a journey for a client - but when it comes to mapping across the fields, many of the fields in Marketing Hub are missing. As you can see here - it's saying that there is no matching field 'Lead Source' even though it's in Marketing Hub. Additionally; When creating a sync: But - if I try to ADD the Lead Source as a new field: So... I have no idea what's going on, really. Marketing Hub is saying that it's both there and not there. CanOrganization is Already Integrated
Greetings. Every time I try to sync my CRM, I get this error, stating that I am already integrated. Yet, as you can see by the attached, I have not yet Integrated my CRM. Any idea as to what is happening here? Thank YouLooking for an API trigger via journey
It's great that SMS and email are already integrated but I am really hoping you add the ability to fire an API or trigger a custom function like in CRM. I am hoping to be able to incorporate some other marketing channels into my journey such as physical mail (via lob.com) and voice broadcast (via slybroadcast.com) which could both simply be triggered if I was able to create an API request in the journey builder. That would be awesome!Can the Zoho Marketing Hub and Campaigns team tell me what the plan moving forward is?????
Hi Zoho Marketing Hub and Campaigns teams, Can you please tell us how we should proceed for the short and mid term future in our digital marketing and lead nurture activities? I am a small business owner and have been a Zoho user for about 9 years. ForTracking Pop-Up Submissions in Google Analytics
Is there an easy way to get submissions from a Marketing Hub pop-up to show as Goals in Google Analytics?Multiple twilio (or any) SMS outbound numbers in Marketing Hub
Smart friends - please help! We have a few different sales groups geographically. in CRM, each of our sales teams has its own local area code twilio number for outbound SMS so customers get messages from a local number. In marketing hub, we have setupIs there a workaround for forms to update MH existing leads?
I've recently found that a form from Marketing Hub or Zoho Forms can only create a new lead in Marketing Hub. If the record's email address already exists, a new form entry doesn't update the existing record. Does anyone know of a work-around, because I'm flabbergasted by this? An example scenario is this. In January, jbloggs@test.com requests a handbook on Shoes; he records his job title as "Sales Assistant". In June he requests a handbook on Hats, his job title is now "Sales Executive. I can'tIn MH, a completed web Event does not register as an acheived web Goal
Hi I've setup a web Goal that whenever any visitor (new or returning, any channel, any source) performs an event once, the goals is acheived (screen-308). It's called "webinar test". Despite the event (called "webinar") being recorded three times (screen-309), the Goal has zero achievements. Any idea why this is happening? Many thanks SteveGeting tracking MH leads' information into CRM
Generally I have 2 questions: 1) Is it possible to get tracking information (UTMs, sessions, etc) from MH leads into CRM? It would be great for building ROI reports of sources, channels, campaigns. 2)Is it possible to get Google ClientID with leads?Zoho MarketingHub will not connect to Zoho CRM
I would like to connect my Zoho CRM to Zoho MarketingHub. Settings > Integration > Apps I see that Zoho CRM says "Not Connected" I click on connect, and get the error message "Organization already integrated." Any ideas how to fix?Are there any email changes coming to MarketingHub (similar to the Campaigns ones just announced)?
Can Zoho tell us if any changes are going to be made to the email capabilities of MH? I ask because of the changes just announced for Campaigns. Obviously, some of the changes to Campaigns don't apply to MH but if changes are coming I'd like a littleMarketing Hub Web Tracking 'Define Event' Frame won't visually load site.
So I am trying to define several events on our landing page, but for some reason the frame that is supposed to load the web page is not showing. This means I can't highlight a spot to set as an event. If I right-click in the frame and View Page Code,How to setup an abandonment journey in MarketingHub with Leads and Contacts from the CRM?
Hi, I would like to setup an abandonment journey in my website. I would like to send an email to users that have reached the reservation page and then abandon. In order to that, I want to pull the Leads from the CRM, and I don't want to create or useCRM Related List Fields -> Marketing Hub
We are really struggling to get either MB or Campaigns to work for us. We are wanting to create Marketing Lists based on fields in a related list in the Contacts module. We need it to link to Contacts as this is where the marketing preferences sit - itdoes not save Leads Marketing hub form external
Hi, please I need help, they are not saving the submissions of the external forms in marketing hub.Smart URL domain verification stuck on: "Verifying... Your domain is being verified"
I've added the info to our domain to verify for the smart URL on MarketingHub, but the domain verificaitio is stuck on a page that just says: "Verifying... Your domain is being verified" I've left it running for 20 minutes and still no luck on verification.How do you stop ZMH recognising you during testing?
This has been a long-time problem for me so I'm not sure why I haven't asked the forums before. There are some ZMH functions that don't work if it recognises you as an existing user. Journeys are one example. But when developing and testing new routinesShortening the "Update Profile" process
You can add a link to an email that lets people update their profile. But, unless I'm missing something, this process could be a couple of steps shorter. At the moment: The user clicks on the 'Update Profile' link. They get sent an email with anotherZMH emails seen as "broken" by EmailOnDeck
Is anyone else using EmailOnDeck to test ZMH functions? I've recently found that emails to it are all marked as "Broken Email? Click to fix" (screen-1339). When you click, EmailOnDeck opens a new browser window that shows you the email (screen-1340)."Update Profile" web page hangs without updating the profile
Further to my other message about the process that gets you to the "Update Profile" web page... When I do get to the page that updates a profile, it doesn;t seem to work. If you take a look at screen-1338, when I press the Save button, nothing changes"Organization is already integrated" when trying to integrate MH with Zoho CRM
I've disabled the sync between Campaigns and CRM from Campaigns (despite over a year ago reading that we'd eventually be able to sync Campaigns and Marketing Hub to CRM). So, there are no active syncs in Campaigns, but when I try to integrate / sync MarketingCookies that record whether you've been shown a pop-up form
Just an FYI... Further to my message about "How do you stop ZMH recognising you during testing?"... If you delete the cookies that contain "maill" (that's mail with an extra l) ZMH forgets that you've looked at the pages that prompt a pop-up to appear.Is a MarketingHub plugin available for CMSs other than WordPress?
Can you use MarketingHub with websites that are built on something other than WordPress?Notification by Marketinghub
I would like to frequently notify the sales team when a customer comes to the website. Is email the only notification method? Can't I use Slack or Cliq?CRM Sync (Leads/Contacts) & Lists/Segments/Topics/Consent info
Hi there, in the case where synchronisation occurs between Zoho CRM to MarketingHub, I'm struggling to see / find out if belonging to certain mailing lists / segments / topics etc. should be done in CRM syncing back to MH, or whether that informationZoho CRM and MH contacts
Hi, I've set up a MH list that is synched to a view in ZohoCRM. The view is created by tagging a contact with the tag "Reactivate". I checked, and the list is sync'ing perfectly, including a few custom fields from the CRM. I have several questions: 1. If i remove the tag Reactivate from the contact from the CRM, (a) is the lead automatically removed from the MH list, and (b) from MH entirely (if they are not on any other HM list) 2. If I change a field on the MH lead, does that automatically syncTriggering pop-ups based on visiting nn pages with a keyword in URL
Hi I'm trying to create a pop-up that will appear when an anonymous visitor looks at 3 pages on a topic. Each page would have "mademo" in the URL. I've setup the pop-up with an 'activity-based criteria' that it shoudl only appear when a Goal has beenDifference between CRM Lead & MH Lead
Hi there, I'd like your opinions on the best way to use both CRM & MarketingHub. For example, we have customers that sign up to our Newsletters to which we'd like to set an automated 'weekly email campaign' via MH...the question is: do we still load thisNo Shopify Integration?
I can understand how Zoho wants to push their own Zoho Commerce, but not having integration for Shopify is a in MarketingHub is a big mistake. Any word on when we'll get deeper connectivity with it? It's a bit of a deal breaker for this app.Leads limits in Marketing Hub ; why ?
Hi, I just discovered that MHub subscribers are limited under 1000 leads . How can we exceed this limit and how much does it cost ? It's little bit strange because campaign is around 5000 per userNext Page
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Mail sent from Journey in Marketing Automation not syncing in CRM Contact Details
Hi, I've created a module in Zoho CRM called "test module" and synced it in Zoho Marketing Automation, in a list called "test module list". Then I created just one contact in test module, and it synced correctly in the zoho marketing automation list.Problem with Journeys and campaign sending
I'm a new user for Zoho Marketing Automation, so maybe I'm doing something wrong, but I just can't seem to solve it. So I have 5 sign up forms, all of them SHOULD add contacts that submit it to a list. Then a Journey with a "added to list" trigger wouldEngagement Pop Ups not showing on the webpage
We have created and setup an engagement pop up but it is not showing on the web page. The trigger is when a visitor enters the page. Here is the page: https://atiaustralia.edu.au/industries/security/. Can you please help us?Journey send email action
Hi, Can someone tell me what this means (in picture) please ?
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