Enhancing Smart Pop-Ups with the 'Number Of Times...' function we see with Goals
I'd like to be able to configure smart pop-ups so they only appear after their activation criteria has been met a certain number of times. This sort of capability exists in Goals (screen-1289) but not smart pop-ups (screen-1288). Why? Imagine an anonymous
Is there a limit to how many Goals you can create (per website)?
Is there a limit to how many Goals you can create (per website)? I'm just about to start developing processes that would require lots of Goals and it would be a very nasty surprise if I find out later that I'm only allowed 50 or something like that!!
Does ZMH's Email Limit (in Settings) delay or cancel a Journey's email?
If a Journey is due to send an email but the Email Limit you impose using Settings stops it, is the email delayed until it can be sent within the policy or is the email cancelled, never to be sent? Many thanks Steve
A journey's email approval notifications could include the email name and Journey name
When a Journey’s email is approved, the notification you get doesn’t include it’s name. It says email “” has been approved. (screen-1265). It would be helpful if the message said which email in which Journey had been approved. I suppose this could be
Journey doesn't refresh after cloning
I presume somebody has reported this already (although I can't find a question when I search for "clon" or "refresh") but when I clone a Journey, ZMH says "Tiggers cloned. Cloning processes". And then it stops. You have to refresh the browser window to
When a Journey's trigger has been deleted, it's stopped but you can't delete the trigger
I had a Journey that was triggered by a Goal. I had to delete and recreate that Goal. The Journey was correctly stopped becasue the Goal that triggered it no longer existed. But, when I tried to edit the Journey to use the new Goal as a trigger, I found
Journeys In Marketing Hub
Hi, Unexpectedly I had deleted my journey in the marketing hub. Was it able to recover or i have to create a new journey?
Important update: Please reauthorize your Zoho MarketingHub-Twitter integration
Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho MarketingHub to continue the services. What are the basic things you should keep in mind before and after reauthorizing?
RSS email campaigns not working for me : Does anybody use them?
I have been having quite a time with RSS email campaigns from Zoho. Support keeps telling me its fixed but after weeks it keeps coming back with the same errors. It's been a bit of a back and forth. I was just wondering if anybody else has noticed that using RSS campaign The email content does not show the correct preview of the feed The update feed button does not update the feed (this invariably works) The send preview, may not always send a preview including your current feeds items When
Edited topic descriptions disappear from sign-up form
Hi I've just found that if I edit the descriptions of the topics I add to a sign-up form, the edits disappear after I save the form. You can follow the process from the screenshots. 1173: how the form starts 1174: I edit one of the topics 1175: I add
Can a Journey's Reminder Loop track responses to clicks on more than one specific link?
I think the answer to this is "no" but I want to be 100% sure. When you setup a reminder loop to process responses to an email, it appears that you can only create one option to track a specific link. My work-around to this is to make sure that I only
Can you confirm the number of custom fields allowed in ZMH please?
Can you confirm the maximum number and type of custom fields that can be added to ZMH please? I've found one forum message that's a little unclear (screenshot attached). In the blue box it says the limit is 150 fields and 75 text fields. But below it
Add disclaimer to mails from marketing hub
Is there a way to add mail disclaimer to customer journey emails shot from marketing Hub campaigning tool.
How do I add a lead to my campaign created by Marketing Hub?
So I've just sent my first email campaign from Zoho Marketing Hub and it has auto created a campaign in Zoho CRM for me. It's got some really good stats which is great for the sales team to see. The email I sent linked to a webpage which contained a form
Zoho Marketing Hub emails going to spam despite authenticating my domain and setting up DKIM.
My emails are still going to spam despite following all the instructions provided by Zoho help. Please can you advise me on the next steps to resolve this? I also noticed that when my emails go to Yahoo addresses they are delayed by a number of hours
Journey Limit
Hey everyone Can anyone tell me how many journeys can be created, it there a limit? Thank you in advance.
Can MarketingHub code be used in Google Tag Manager
We use google tag manager to implement most of our scripts and event tracking (like for SalesIQ, which works fine) is it possible to use the MarketingHub code in GTM? I inserted it as custom HTML and I can see the tag firing in my preview mode (within Google) but I am unable to get it to validate or capture data in MarketingHub itself. Am I doing something wrong? Thanks! PS Marketing Hub so far has been awesome!
Setting up a recurring journey
Hey all. I am still having issues with setting up the journey. I am using a date based field in CRM as the trigger. I then want to wait 1 year for the first email. If they click, then wait 1 year and send new email. If there is no reponse from the first
CRM Lead Creation - Mandatory Fields
Hi Team, We're encountering an issue when trying to set up a journey that ends with a lead being created in the CRM. We have a few mandatory fields in the standard Leads layout to control the information our sales team are entering. This seems to be stopping MH from creating the leads as the CRM is rejecting them due to those fields being blank in the MH data. The Journey report only shows the lead was skipped, however upon checking with Zoho Support they said it's because the fields required by
Type of data pulled from LinkedIn and Facebook
Hi everyone, Would you know if Marketing Hub allows for Google and LinkedIn account integration to allow us to see the data display and performance?
Can we use Marketing Hub for a SaaS?
Can we use Zoho Marketing Hub for a SaaS app? I tried adding some events from logged in users as actions inside Zoho MH, and I have been waiting for more than an hour and I don't see them inside the MH dashboard. Should the app page be publicly accessible
Twilio Integration Doesn't Work
Could someone let me know when this is fixed? I've starred out my keys for privacy. It looks like a javascript bug in the console inspector.
Domain Authentication
Does it differ between CRM and MH? In CRM, I am getting a SPF verification - in MH, it says it is not correct. Does one need TWO authentications? This is the code for CRM: v=spf1 include:transmail.net ~all This is the code for MH: v=spf1 include:zcsend.net
Workflow to add Lead to Mailing List?
Hello Zoho Community! I'm hoping someone can help me since my campaign is launching in a few days and I cannot get my sync to work consistently between Marketing Hub and the CRM. Customer support helped me once but the issue keeps occurring. The sync is not consistently adding new leads from the CRM to my ALL LEADS mailing list in Marketing Hub. I'm wondering if there might be a workaround. Can I create a CRM workflow to add a new lead to a mailing list? I'm just trying to get all of my new leads
Partners for Marketing Hub
Is there a list of certified or knowledgeable partners dor Zoho Marketing Hub? I do not see a resource for this on Zoho’s site and locating developers or partners online produces no results. Any help is appreciated.
How to generate AuthToken for abandoned cart API calls?
Hi there, I am referring to this document: https://help.zoho.com/portal/en/kb/marketinghub/user-guide/web-assistant/websites/articles/purchase-abandonment-for-website#Setting_up_cart_abandonment The calls include an AuthToken. Eg: setItem(json,AuthToken)
How can I remove a website from Zoho Marketing Hub Web Assistant?
Hello there, We have created a brand-new website and we have replaced our previous website with it. I started by deactivating the website and tried to add in a new one: But unfortunately, it's telling me I can't do that. So next, I deleted the property - but the only option it gives now is to re-activate the website. And this simply brings back all the previous automation and statistics. So what I'd like to know is how can I disassociate that website and start fresh with the new website so that
Journey Leads
Olá . Recentemente eu comecei a usar a ferramenta do marketing Hub, e ainda tenho algumas duvidas da plataforma, teria algum conteudo demonstrativo pra utilização da ferramenta ? Uma outra duvida é , preciso criar algum relatório da jornada dos meus leads, desda a entrada até o processo final, como posso realizar isso e qual seria o melhor caminho, Marketing Hub, ou Analytics ? Transalate Hello Recently I started using the Hub marketing tool, and I still have some doubts about the platform, would
Domain and Email Authentication Across Zoho Apps
I'm trying to authenticate my domain, but got a message that it's already being used. Why aren't all the Zoho apps authenticated once you authenticate CRM? How can I do a blanket authentication?
Downloadable/email confirmation
I have a download that people sign up with their email to receive. Is there a way that when they click the link to the download that it counts as their email confirmation? I don't want to have two links because people will take the download and not confirm their email. Thank you
Markethub - only work with Leads Module?
Hello, I am a Zoho user, and currently do no use the Leads Module. All of my "leads" come into the Contacts module with a designation of lead. I can change their designation at any time. Does Markethub only work with the leads module? Or can I set up similar functionality so that it works with Contacts? Thank you.
Zoho Marketing Hub & Zoho CRM Integration Problem
I have hit a snag when trying to integrate Zoho CRM with Marketing Hub. It shows Organization already exists. Please advise me in the right direction to make this integration work. Why this issue still not resolved. Please get back to me ASAP. Thanks, Bala, Yaali Bizappln Solutions.
Zoho Marketing Hub with Zoho CRM sync - email opt out and view emails sents
Hi Is there a way to see the emails sent from Zoho Marketing Hub in the contact for Zoho CRM? Also when they unsubscribe from Zoho Marketing emails will they be Opted out in Zoho CRM?
MH won't accept sync time for data sync to CRM
Having run out of allowed immediate syncs, I am now trying to setup daily syncs in MH to pull data from CRM Leads Views. When I first set a sync up, the default time is 0500PM (screen-162). I presume that's beause 0500PM was close to the current time. I chnage that to 0900PM (screen-163 and 164). This seems to be accepted. But when I complete the setup (screen-165) then go back in to check, I find that it's been set back to 0500PM (screen-166). This become a bigger problem when I try to setup subsequent
Abandon Cart Emails
We currently have abandon cart emails being sent via a different provider. It would be great to bring that function into the MarketingHub platform. Yet, a major feature of all abandon cart emails is having a link to the abandoned cart along with the products that are in the cart listed in the email. I don't see any instruction on how to accomplish that integration? I'm on Bigcommerce. Does anyone know how to do that? Thanks, Jody
SmartLinks - Generate unique links within an email
Hi folks, I have a need to generate unique links within each email I send. Basically, I am sending a client a unique link to a dashboard based that appends the unique identifier GUID (the 'key') to the link, and then additional url parameters for sales IQ. For example Company 1 may get: www.myurl.com?key=1234-1234-1234-1234-1234&sqi_name=Joe20%Sweeney&squ_email=jsweeney@myurl.com As you can see, that would result in a very LONG URL. And it would be different for every email. Is there a way I can
Copying Email Templates from Marketing Hub to CRM to be used in a workflow.
Hi, How can I clone the email templates we have in Marketing Hub into CRM so that I can use them for a workflow in CRM? Thank you, Nikki
Challenges verifying domain for smart urls
I am running into issues with smart urls domain verification. What I am missing here? Thanks
How to use unique coupon code with Zoho Backstage
I see that Zoho Marketinghub can create custom coupon codes. How can these custom coupon codes be used with Zoho backstage so that these codes work with event. https://help.zoho.com/portal/en/kb/marketinghub/user-guide/lead-engagement/email-campaigns/articles/coupon-campaigns#Why_Coupon_Campaigns Thanks,
Error when trying to access Events on Zoho Marketing Hub
Running into this error.
Next Page