In MH, a completed web Event does not register as an acheived web Goal
Hi I've setup a web Goal that whenever any visitor (new or returning, any channel, any source) performs an event once, the goals is acheived (screen-308). It's called "webinar test". Despite the event (called "webinar") being recorded three times (screen-309), the Goal has zero achievements. Any idea why this is happening? Many thanks SteveGeting tracking MH leads' information into CRM
Generally I have 2 questions: 1) Is it possible to get tracking information (UTMs, sessions, etc) from MH leads into CRM? It would be great for building ROI reports of sources, channels, campaigns. 2)Is it possible to get Google ClientID with leads?Zoho MarketingHub will not connect to Zoho CRM
I would like to connect my Zoho CRM to Zoho MarketingHub. Settings > Integration > Apps I see that Zoho CRM says "Not Connected" I click on connect, and get the error message "Organization already integrated." Any ideas how to fix?Are there any email changes coming to MarketingHub (similar to the Campaigns ones just announced)?
Can Zoho tell us if any changes are going to be made to the email capabilities of MH? I ask because of the changes just announced for Campaigns. Obviously, some of the changes to Campaigns don't apply to MH but if changes are coming I'd like a littleMarketing Hub Web Tracking 'Define Event' Frame won't visually load site.
So I am trying to define several events on our landing page, but for some reason the frame that is supposed to load the web page is not showing. This means I can't highlight a spot to set as an event. If I right-click in the frame and View Page Code,How to setup an abandonment journey in MarketingHub with Leads and Contacts from the CRM?
Hi, I would like to setup an abandonment journey in my website. I would like to send an email to users that have reached the reservation page and then abandon. In order to that, I want to pull the Leads from the CRM, and I don't want to create or useCRM Related List Fields -> Marketing Hub
We are really struggling to get either MB or Campaigns to work for us. We are wanting to create Marketing Lists based on fields in a related list in the Contacts module. We need it to link to Contacts as this is where the marketing preferences sit - itdoes not save Leads Marketing hub form external
Hi, please I need help, they are not saving the submissions of the external forms in marketing hub.Smart URL domain verification stuck on: "Verifying... Your domain is being verified"
I've added the info to our domain to verify for the smart URL on MarketingHub, but the domain verificaitio is stuck on a page that just says: "Verifying... Your domain is being verified" I've left it running for 20 minutes and still no luck on verification.How do you stop ZMH recognising you during testing?
This has been a long-time problem for me so I'm not sure why I haven't asked the forums before. There are some ZMH functions that don't work if it recognises you as an existing user. Journeys are one example. But when developing and testing new routinesShortening the "Update Profile" process
You can add a link to an email that lets people update their profile. But, unless I'm missing something, this process could be a couple of steps shorter. At the moment: The user clicks on the 'Update Profile' link. They get sent an email with anotherZMH emails seen as "broken" by EmailOnDeck
Is anyone else using EmailOnDeck to test ZMH functions? I've recently found that emails to it are all marked as "Broken Email? Click to fix" (screen-1339). When you click, EmailOnDeck opens a new browser window that shows you the email (screen-1340)."Update Profile" web page hangs without updating the profile
Further to my other message about the process that gets you to the "Update Profile" web page... When I do get to the page that updates a profile, it doesn;t seem to work. If you take a look at screen-1338, when I press the Save button, nothing changes"Organization is already integrated" when trying to integrate MH with Zoho CRM
I've disabled the sync between Campaigns and CRM from Campaigns (despite over a year ago reading that we'd eventually be able to sync Campaigns and Marketing Hub to CRM). So, there are no active syncs in Campaigns, but when I try to integrate / sync MarketingCookies that record whether you've been shown a pop-up form
Just an FYI... Further to my message about "How do you stop ZMH recognising you during testing?"... If you delete the cookies that contain "maill" (that's mail with an extra l) ZMH forgets that you've looked at the pages that prompt a pop-up to appear.Is a MarketingHub plugin available for CMSs other than WordPress?
Can you use MarketingHub with websites that are built on something other than WordPress?Notification by Marketinghub
I would like to frequently notify the sales team when a customer comes to the website. Is email the only notification method? Can't I use Slack or Cliq?CRM Sync (Leads/Contacts) & Lists/Segments/Topics/Consent info
Hi there, in the case where synchronisation occurs between Zoho CRM to MarketingHub, I'm struggling to see / find out if belonging to certain mailing lists / segments / topics etc. should be done in CRM syncing back to MH, or whether that informationZoho CRM and MH contacts
Hi, I've set up a MH list that is synched to a view in ZohoCRM. The view is created by tagging a contact with the tag "Reactivate". I checked, and the list is sync'ing perfectly, including a few custom fields from the CRM. I have several questions: 1. If i remove the tag Reactivate from the contact from the CRM, (a) is the lead automatically removed from the MH list, and (b) from MH entirely (if they are not on any other HM list) 2. If I change a field on the MH lead, does that automatically syncTriggering pop-ups based on visiting nn pages with a keyword in URL
Hi I'm trying to create a pop-up that will appear when an anonymous visitor looks at 3 pages on a topic. Each page would have "mademo" in the URL. I've setup the pop-up with an 'activity-based criteria' that it shoudl only appear when a Goal has beenDifference between CRM Lead & MH Lead
Hi there, I'd like your opinions on the best way to use both CRM & MarketingHub. For example, we have customers that sign up to our Newsletters to which we'd like to set an automated 'weekly email campaign' via MH...the question is: do we still load thisNo Shopify Integration?
I can understand how Zoho wants to push their own Zoho Commerce, but not having integration for Shopify is a in MarketingHub is a big mistake. Any word on when we'll get deeper connectivity with it? It's a bit of a deal breaker for this app.Leads limits in Marketing Hub ; why ?
Hi, I just discovered that MHub subscribers are limited under 1000 leads . How can we exceed this limit and how much does it cost ? It's little bit strange because campaign is around 5000 per userEnhancing Smart Pop-Ups with the 'Number Of Times...' function we see with Goals
I'd like to be able to configure smart pop-ups so they only appear after their activation criteria has been met a certain number of times. This sort of capability exists in Goals (screen-1289) but not smart pop-ups (screen-1288). Why? Imagine an anonymousIs there a limit to how many Goals you can create (per website)?
Is there a limit to how many Goals you can create (per website)? I'm just about to start developing processes that would require lots of Goals and it would be a very nasty surprise if I find out later that I'm only allowed 50 or something like that!!Does ZMH's Email Limit (in Settings) delay or cancel a Journey's email?
If a Journey is due to send an email but the Email Limit you impose using Settings stops it, is the email delayed until it can be sent within the policy or is the email cancelled, never to be sent? Many thanks SteveA journey's email approval notifications could include the email name and Journey name
When a Journey’s email is approved, the notification you get doesn’t include it’s name. It says email “” has been approved. (screen-1265). It would be helpful if the message said which email in which Journey had been approved. I suppose this could beJourney doesn't refresh after cloning
I presume somebody has reported this already (although I can't find a question when I search for "clon" or "refresh") but when I clone a Journey, ZMH says "Tiggers cloned. Cloning processes". And then it stops. You have to refresh the browser window toWhen a Journey's trigger has been deleted, it's stopped but you can't delete the trigger
I had a Journey that was triggered by a Goal. I had to delete and recreate that Goal. The Journey was correctly stopped becasue the Goal that triggered it no longer existed. But, when I tried to edit the Journey to use the new Goal as a trigger, I foundJourneys In Marketing Hub
Hi, Unexpectedly I had deleted my journey in the marketing hub. Was it able to recover or i have to create a new journey?Important update: Please reauthorize your Zoho MarketingHub-Twitter integration
Due to an immediate API change, users who have integrated with Twitter will have to reauthorize their Twitter account integration in Zoho MarketingHub to continue the services. What are the basic things you should keep in mind before and after reauthorizing?RSS email campaigns not working for me : Does anybody use them?
I have been having quite a time with RSS email campaigns from Zoho. Support keeps telling me its fixed but after weeks it keeps coming back with the same errors. It's been a bit of a back and forth. I was just wondering if anybody else has noticed that using RSS campaign The email content does not show the correct preview of the feed The update feed button does not update the feed (this invariably works) The send preview, may not always send a preview including your current feeds items WhenEdited topic descriptions disappear from sign-up form
Hi I've just found that if I edit the descriptions of the topics I add to a sign-up form, the edits disappear after I save the form. You can follow the process from the screenshots. 1173: how the form starts 1174: I edit one of the topics 1175: I addCan a Journey's Reminder Loop track responses to clicks on more than one specific link?
I think the answer to this is "no" but I want to be 100% sure. When you setup a reminder loop to process responses to an email, it appears that you can only create one option to track a specific link. My work-around to this is to make sure that I onlyCan you confirm the number of custom fields allowed in ZMH please?
Can you confirm the maximum number and type of custom fields that can be added to ZMH please? I've found one forum message that's a little unclear (screenshot attached). In the blue box it says the limit is 150 fields and 75 text fields. But below itAdd disclaimer to mails from marketing hub
Is there a way to add mail disclaimer to customer journey emails shot from marketing Hub campaigning tool.How do I add a lead to my campaign created by Marketing Hub?
So I've just sent my first email campaign from Zoho Marketing Hub and it has auto created a campaign in Zoho CRM for me. It's got some really good stats which is great for the sales team to see. The email I sent linked to a webpage which contained a formZoho Marketing Hub emails going to spam despite authenticating my domain and setting up DKIM.
My emails are still going to spam despite following all the instructions provided by Zoho help. Please can you advise me on the next steps to resolve this? I also noticed that when my emails go to Yahoo addresses they are delayed by a number of hoursJourney Limit
Hey everyone Can anyone tell me how many journeys can be created, it there a limit? Thank you in advance.Can MarketingHub code be used in Google Tag Manager
We use google tag manager to implement most of our scripts and event tracking (like for SalesIQ, which works fine) is it possible to use the MarketingHub code in GTM? I inserted it as custom HTML and I can see the tag firing in my preview mode (within Google) but I am unable to get it to validate or capture data in MarketingHub itself. Am I doing something wrong? Thanks! PS Marketing Hub so far has been awesome!Next Page
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Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you.What is Zoho Marketing Automation? AEnhancing Data Accuracy: Bot Filtering & Apple Mail Privacy Protection Compliance
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Dear Marketers, The wait is over! We’re thrilled to share that the enhanced bot filtering feature is now live in Zoho Marketing Automation. Thank you for your patience as we refined this tool to deliver deeper insights into your campaign performance.Time Zone Sending in Marketing Automation
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When deleting items in the email builder, it requires two clicks: one to hit the trash icon on the item, and then another click to confirm the delete. Is there anyway to skip the confirm deletion? Some kind of hot key like the Command button on the macZoho Sign up forms on Wordpress website not working smoothly
We have set up the forms on the website and linked them to respective email journeys. But when wesubmit the form the email generated/sent to user is not consistent. Sometimes the journey email is sent, sometimes a email verification message is sent ,Copying and pasting emails from CRM to Marketing Automation
Hello, My Zoho consultants built all my customer nurture emails in CRM instead of Marketing Automation. I would like them all in Marketing Automation. Can they simply copy and paste the emails from CRM to Marketing Automation? Or will they need to rebuild
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Hello Marketers! Welcome back to another post in Marketer’s Space! We’re excited to continue our series on the many advantages of integrating Zoho CRM with Zoho Marketing Automation (ZMA). This series is designed to help you unlock the full potentialMarketer’s Space: Supercharged Journeys with Zoho CRM Integration
Hello Marketers! Welcome back to another post in Marketer’s Space! Today, we’ll explore how integrating Zoho CRM with Zoho Marketing Automation (ZMA) can take Journeys to the next level. In this post, we’ll look at a specific use case to demonstrate howIntroducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingMarketer's Space: Streamline marketing and sales by integrating ZMA's Planner with Zoho CRM
In a competitive market, clear goal-setting and seamless campaign execution are crucial for marketing and sales alignment. When integrated with Zoho CRM, Zoho Marketing Automation's Planner enables marketers to create, manage, and measure campaigns effectivelyMarketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentation
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