Log Call Data in CRM?
Is is possible to automatically log calls from mobile devices that have the CRM mobile app back to CRM account AUTOMATICALLY? I want to be able to report and view incoming/outgoing calls to contacts/leads/potentials by Agent for auditing purposes such
Bigin Widget for Android
Today I see that there was launched a post on social media mentioning widgets for OS . What I would like to know i there is widgets for Android and where because can not find it on widget draw.
Need to integrate Zoho Mail Mobile app with Zoho Meeting Mobile App for Android and Apple
Hello Zoho Team, Please bring integration of Zoho Mail Mobile app with Zoho Meeting for Android and Apple Thanks
Display your zoho contact name when they call your mobile number
As per the title If a contact calls the office number, the contacts name shows on mobile as long as I have their contact details registered in my crm. Is there a way that if the contact calls my mobile, their name can be displayed? Currently just their number shows when they call.
Zoho Mail mobile app - Expanding and Collapsing folders
Hello All, We have kickstarted the month of September with an eye-catching update in our Zoho Mail mobile app. In our recent update, we have released a UI related feature which a lot of you, our users, have requested for - 'Expanding and Collapsing folders'. Scrolling through a huge list of folders to check for emails within a particular folder can be time-consuming. You can now easily access your emails by expanding or collapsing the folders in the Zoho Mail app. You can expand the folders by
merge tickets?
THis is a beginner question but I can not find an answer searching for merge or combine tickets. How do I combine two tickets to one?
cant use desktop signature on my mobile
Hi all When I use my phone i cant use any image inserted within the signature We created a signature with the logo on the desktop version and it works and shows up when emailing from a desktop but when trying to select it on phone, it appears blank! Help! ...going mental.. thanks.
Mobile app layout on tablet
I've just started to use Zoho email, and installed the mobile app on my 8 inch Samsung Galaxy Tab A tablet. The layout looks just like the desktop website view, and is very hard to read, being quite small. How can I get the view to use a mobile layo
How can i view mail on Apple Watch?
Recently i bought a Apple Watch series 6. When i receive e-mail i get a notification on my watch. When i open de Zoho e-mail app on my Apple Watch it says: ‘register/log-in in the zoho e-mail app’. I don’t get it, what do i need to do? I can’t see my
Bigin app update - Android
Hello everyone! In the Android version of the Bigin mobile app (v1.6.3), we have introduced support for Caller ID functionality. With this feature, you can now view contact details and access them by tapping the Caller ID banner, which will direct you
notifications for new mail in other inboxes
Hello, I am seeking a solution to receive notifications whenever I receive a new email in any of my inboxes. Presently, the Zoho Mail app only alerts me when a new mail arrives in the main inbox. Thank you very much.
Can't login Zoho mail Android app
Hi, I can't login my account in Zoho Mail App in Android, seems the system directed me to the zoho.com.cn and said my account is not exists: Zoho账户不存在 Any suggestions? Web mail have no problems. BR//Wilson
Can't delete shared mailbox emails from mobile app
I have the mobile app on iOS and cannot seem to find a way to delete an email from a shared mailbox. Is there something I'm missing here? Michael
Zoho Projects App Timesheet Templates Not Showing Up
Timesheets Templates are visible on the web version but don't show up in the mobile version, do i have a setting wrong?
Android App, avtivities Cloning a task and events
Hi how to clone a task and event in the bigin crm android app? This option is available on browser option on pc.
Projects mobile app timer doesn't work for team tasks
I'm assigning tasks to teams so I don't have to make everyone owners of every task. Projects is configured to allow timers for all project members, and the timer works fine in a browser. The mobile app doesn't offer a timer for tasks assigned to a team.
Secondary contacts is now supported in Bigin Android mobile app.
Hello All, In Bigin Android mobile app (v1.4.1), we have brought in support for Secondary contacts. It is introduced in the Deals Module as a multi select lookup field. Secondary contact field in Deal Add form: Secondary contact page: Users can now
Adding Folders in Android App
Is it possible to create a new email folder within the Zoho Mail Android app? Or can this only be done from the desktop version of Zoho Mail? Cheers!
The link for event or task when receiving email to open the app and not browser
Hi I having a problem and maybe it's a bug. When I get an email alert for example task or event from bigin.crm and when I click the email link why can It not automatically go and open the bigin app on the phone instead it opens or asks to open the browser
Zoho projects app on samsung tablet not opening
I am attempting to use Zoho Projects App on Samsung Tab S8 Ultra. I have a Zoho One Subscription. I have Zoho Books installed on this tablet. It functions. Zoho Mail or other Zoho related apps are experiencing the same login issues. Are there any options
Add "Ticket Count" to the active view list
The Desk mobile app doesn't display the ticket count on the active/selected view. You have to open the sidebar and look up for the ticket count for your specific view in there. Please add the ticket count information into the title of the selected view.
Delegate Access - Mobile iOS/iPad
We’re over the moon that delegate access is now available in Zoho Mail as we were nearly ready to switch platforms because of it! Is there a timeline on when delegate mailboxes will be accessible from the iOS and iPad OS applications? Thanks, Jake
Zoho Desk Mobile App - Duplicate Contacts With the Same Email Allowed
On the web version of zoho desk, duplicate contacts with the same email are not allowed. However, when creating contacts on the mobile app for android, multiple contacts with same email address are allowed to be created. There is no back end verification
Users can now snooze mails in the latest version of the Zoho Mail iOS app (v2.7.2)
Hello All, In the latest version of the Zoho Mail iOS app (v2.7.2), users can now snooze mails and set a dedicated time to work on them later. You can access the Snooze functionality by following the steps mentioned below: - Go to the Zoho Mail mobile
All-new Zoho Projects Mobile App
Zoho Projects is now in the palm of your hand. We are glad to announce the new look Zoho Projects Mobile App . With apps tailor-made for Android and iOS, project management is now truly mobile. Working on your projects or communicating with your team is just a matter of few 'taps'. Under the hood: The visually appealing Kanban view lets you work on tasks and bugs with a simple drag and drop. Use Timesheets or the in-built Timer to log time and track work. Attach documents and images when adding
How to access Tasks from mobile phone Zoho Mail app?
Hi, i've seen a few posts here asking about accessing Tasks from the mobile app, and some conflicting information. One post said it was possible, but i cannot see how/where. If we can access Tasks from within the mobile app, can you please show us how? I suspect if a Task has a deadline, it may show up in the calendar when the date approaches - but if it doesn't (mine currently don't), i guess they don't show up anywhere? Thanks.
Can't access to my email due s time zone error
I've changed my work phone from iOS to Android. I can't access to my email because zoho email says that my phone's time zone is inaccurate. Time zone is in auto mode. Any thought?
Token refresh error
I am trying to sign in to zoho mail app via samsung s23 phone but keep getting error : refresh tokens?
How to Delete, Disable, or Remove Streams from the Mail App?
Is there a way to remove Streams from the mail app sidebar? I get too many notifications, it doesn't add any value to Zoho's functionality (especially since you can just make comments inside an email), and is distracting. I do not want notifications/alerts
No thumbnails in inbox
iOS mail app is not showing any thumbnails from senders in the inbox when the Show Thumbnail option is on. It doesn’t even show the generic sender initials. Is this just how it is and thumbnails just don’t work? I’m using other mail clients connected
Project Dashboard is now made available in Zoho Projects mobile app
Hello folks, Here's to the users who were looking to get a comprehensive overview of your projects with our neat and elegant dashboard widgets. I am glad to inform you that we have brought in support for 'Dashboards' in the latest version (v3.3) of the Zoho Projects Android app. To view the Dashboard in the Zoho Projects mobile app, follow the steps mentioned below: 1. Go to Zoho Projects mobile app. 2. Click the hamburger icon (3 lines at the top left corner). 3. Select 'Projects'. 4. Go
About Custom Fields in Card Scanner.
I have a question about Custom Fields in Card Scanner. The API name is displayed in the custom item selection. How can I display the item name?
Copy and Pasting Calendar Entries
I have multiple diary entries to add to my calendar. All the same content but on different days / times. When is this facility going to be added to Zoho Calendar? It's infuriating having to type or even copy text from other entries to create more en
huawei vs. zoho app
i moved from samsung to a Huawei phone. Struggling to get my push notifications enabled. Can someone assist me please
huawei not supported .
Fot a new phone but dont think it supports zoho desk on the huawei device. Struggling to get push notofications to work. Any assistance maby on what to do
Android App - Caller ID
Hi, In the iOS app, there is an feature allowing to detect the caller ID. Is there such a feature in the android app ? Thanks.
Mail app wont let me respond to emails
Whenever i try to reply to an email after a couple seconds these dots pop up and I can not type anywhere. If i tap on the dots the email im responding to pops up but its format is off and I still can no longer type. Any help?
Advanced Search Feature has been implemented in Zoho Mail Android App
Hello All, In the latest version of the Zoho Mail Android app (v2.5.1), searching mails is now made easier with more than 35 keywords to filter along with the ability to save a search and to rename/delete a saved search. You can update the app to the
New languages are now supported in the latest version of the Zoho Mail Android mobile app
Hello, In the latest version of the Zoho Mail Android mobile app (v2.4.36), we have brought in support for below Indian languages. Malayalam Konkani Maithili Odia Manipuri You can update the app to the latest version from the Play Store or using the link
Send later option is now supported in the latest version of the Zoho Mail Android app
Hello, In the latest version of the Zoho Mail mobile app(v2.6), we have brought in support for an option to schedule emails from within the app. You can access the 'Send Later' option by clicking the three dots (ellipsis icon) at the top right corner
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