Candidate Status Change Automation Rule
I have set up an automation rule to email an external party when a Candidate moves from Offer-Accepted to Hired. When I force the status change to trigger this, nothing happens.
Mapping Product Ownerships/Contact
Migrating data from Salesforce that was built out for real estate so we have "Companies (accounts), Contacts, and Properties (products). I figured using the "Products" tab would make the most sense for the "properties" tab we currently have. I have successfully
How to segment attendees in Zoho Backstage?
For my event, I have 4 tiers of attendees with different levels of access to the programs. How do I limit access to programs and features that the attendees don't qualify for? Thanks, Marc
removing custom domain
Hi, i have setup a custom domain for my subsciption but i think i deleted the cname record before i accessed subsciptions to delete the routing. now i cannot access subsciptions anymore because the routing is broken on the dns side. and i cannot add die
Marketing Hub- Email Tests and Actual Emails will not send to our own organization
When creating emails in Marketing Hub, they will not send to anybody in our organization. I have used my personal email account to establish that the emails are sending (they are) but neither the test messages nor the actual messages will come through
Solution for customer feedback with zoho one
I am asking a community, maybe somebody here can come up with a suggestion. We are using Zoho CRM, Projects, Books, Analytics, all integrated. After project finishes and last invoice is sent, we would like to send a survey to a customer's contact and
Appraisal Cycle Automation
Is it possible to automate the creation of appraisal cycles? My use case is that I want all employees to have an appraisal completed by June 30 and by Dec 31, every year. I also want all new employees to have a 1-month, 2-month, and 3-month appraisal
Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked
Hello, I need help. I just logged into my account and tried to send an email but I got this error notification. Not sure what to do. Please help.
On-Site Engineer Reporting
Hi Everyone! I wanted your opinions or knowledge on possible apps that would fit my requirements. My team will be providing a maintenance service on site and I want them to be able to document whats being done there and then. It will act as a checklist
How do you log emails to a Contact record where the contact isn't included in the email
We use Google Workspace (formerly G Suite) and I'm aware of the ability to use IMAP to log emails to a contact record where the contacts email address is in the email. However many times the clients email address is intentionally not included in the email,
Edit email address that appears on invoice
Hi How do I change the email address that appears on invoices, it is showing the email address that i used to sign up to zoho with but I want to change it to another email address that we use for accounts. also is there a way to edit the position of a
ZohoDesk Javascript Errors
Hello Our agent help desk seems to be having an issue. We are receiving the following error in the console: Uncaught SyntaxError: Unexpected end of JSON input at JSON.parse (<anonymous>) at Object.handleHttpResponse (d17nz991552y2g.cloudfront.net/app/js/Gamification.335afbb71a4a9d91d2f0.js:1)
Login with Password
Hello Everyone, I created few user for my organisation with a default password for their first time login. However, when the users try to login for the first time, the login page asks for an OTP sent to the mail box to which the user is try to log in.
party wise special rate
i have too many party with different special rate. it is not possible to maintain different price list for different parties @ backend i want that while creating sale order or sale bill when I put value for that is in Rate field , here a window should
ship confirm with batch number via APIs (Inventory)
Hi all, My logistics is outsourced to a 3PL (3rd party logistics) Sales Orders are managed in Zoho , replicated to the 3PL's system. When shipping, the 3PL needs to confirm the batch/serial numbers shipped. How can my 3PL create a package/shipment thru
Masking of Numbers
How do I mask contact numbers of clients so that the full contact number is not visible.
Just want email and office for personal use
I am unclear as how to how I would have just a personal email (already do have it and love it) and get to use docs, notebook, workdrive etc. In other words mostly everything I had a google. I find gocs can be free with 5gb and so can mail with 5gb. Are
Modificar Plano
Prezados, Prezados boa tarde. Atualmente temos acesso ao Zoho pelo e-mail comercial@centrimoveis.com.br e gostaria de verificar as condições comerciais para: Opções de Plano de Acesso Opções de pagamento
Dudas
Buenas noches,tengo varias dudas¿ me podéis ayudar? Quiero crear una copia de seguridad de todos los posibles clientes y así poder limpiar nuestra base de datos. Cuando quiero exportar los registros solo me deja hacerlo con 3000 de los mas de 70.000 que
Receive notifications on my mobile device
How do I receive notifications on my mobile device any time my client views or even signs an estimate (or Invoice)?
Pricing for our specific company?
1) Best plan pricing route. 2) How difficult to transfer from google?
Ayuda
Tengo una campaña creada y quiero que cuando un comercial llame a un posible cliente de esa campaña lo ponga automáticamente al final de la campaña
Reports
Could you provide a description or definition of what a Backlog tickect means in the report ciew?
Signup Process
Hi There, I am trying to produce a process flow which would need cross module integration and was hoping someone could help. The process will be that someone signs up via a Zoho form which subsequently creates a contact in CRM. Once they are a contact
Subform recording data but not sending via email
Hi, I have a form set up for inspections and I have added a SubForm for logging faults. This Sub Form when completed on its own will automatically send an email notification to the pre-set addresses however when used as a SubForm in another Form it does
sending mail via crm fails since today
Hi, since today we have severe problems on sending emails directly via CRM. We all have our google Mail account connected. None of our five accounts could send mails. So we had to send the mails from google directly. As I wanted to make a screenshot right
Why are you discriminating against small businesses?
Hi, I've subscribed to Zoho One twice now, last time I only stayed for a month due extremely poor levels of support (one issue took over a month to resolve, even though it was a 5 minute job [at most]). I am also rather stunned in regard to some of the
Is there any edit option available?
Hey support team, I have created a brand domain name Website Email address but the main mistake i did is that I created a email with Admin name like author@lithiumbatterychina.com, But the company need an email, that starts with the word admin is it any
ZOHO One new user: Email address is already used
Hello, I am trying to add david "at" rockrobotic ".com" as a new user to my Zoho One - "Email address is already used" I have checked with the email address and David is not currently a user of zoho. Can you help remove his email from any other organization
Zoho Mail & Workplace / Adding a Mail Only User
Hi there, I setup Zoho One and I now need another inbox for my customer service email. How do I add a mail only inbox? The $1 one? Thanks,
APAC Online Workshops - Plan, Collaborate, And Execute Projects Efficiently
We've planned a series of free online workshops for our APAC customers. These workshops will be presented by experts from various Zoho applications, and are designed to help you learn the prominent, must-know features of those applications. Our next
I'm not receiving "email opened" notifications
I know my emails have been opened and when I send out a mass email I click that I want to know when email has been opened, but I'm not receiving any notifications whatsoever. Any suggestions?
Sync CRM Contacts to USER'S contacts on Office 365
I can see that the O365 sync is transferring contacts backwards and forwards between Zoho CRM and Office365. But it has created a separate address book in Office 365 called "Zoho CRM Contacts". This address book is not used by Office/Outlook's email function
Cannot send email to gmail and other email with custom domain
Hello everyone, today i get error message when i send email to gmail and also outlook or other email, there appears error like this: "4.7.0 [136.143.188.50 15] Our system has detected that this message is 4.7.0 suspicious due to the nature of the content
Not able to download Recording
Hi, One of my recording is not able to download by the participant.Please find the attached error while going to the link. Regards, Jinil
Can't purchase Zoho CRM after Zoho One subscription ended
Hi, Our Zoho One trial plan will come to an end soon. We decided that Zoho One is not for us and would like to purchase Zoho CRM Enterprise only. However, everytime we accessed the 'Upgrade' menu, we were directed to upgrade our Zoho One account. Is there
Email Senders No Showing Up on Email Campaign after Domain Authentication
Hello, I have added a specific domain sender. After authentication, they do not show up on the campaigns as sender. It shows ONLY my user emails that I do not want to use. Pls, advise.
Expenses and Inventory
Hi, I am not an accountant or have any basic in accounting. However i am an owner of a small restaurant. I am confused here, example; I bought 20kgs flour not from my regular vendor. So no sales order/purchase order here as i only walk-in to the vendor's
year over year widget
Currently there is the ability to generate a widget(s) that will compare sales numbers; today (29th) to yesterday (28th), week 17 vs week 16, 2021 vs 2020. See image: What I am not able to see/figure out is the most common of comparison; what did we
How to modify all my leads with the same firm name into contact and stop marketing emailing campain for all of them.
Hi Everyone, We are noobies in Zoho CRM, so perhaps it's very easy to solve : This is my question : We have several leads with the same company name. For each leads we have created a custom Score. For instance, a main target is called " Prospect_prioritaire_1",
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