Did you know?#1: How to filter reports based on different audience segments in PageSense
Hey everyone, Over recent years, our customer support team has been getting queries asking I have this special requirement, and is it possible to achieve that with PageSense?" Fortunately, they were able to say "Yes" to most of them while providing an
Goals and Heat Map numbers Don't match
I run multiple white-labeled sites and have found some major discrepancies between goals and heat mapping in PageSense during the same span of time. I have attached some images of these differences in one of our white labels, but it is happening in 5-6
A Complete Overview of Zoho Pagesense
Zoho PageSense is a conversion rate optimization and A/B testing platform utilized by businesses to boost their websites' conversion rates. This tool offers excellent visibility over what the visitors can see on a website. Furthermore, the tool helps
[Live Webinar] Optimize your website and maximize your conversions
Hello there, It is not surprise that marketing landscapes have been changing dramatically this year. So if you're looking for ways to keep your website on the top of your visitors' minds, then we might've caught you at the right time! If you're tired
Best way to share Goals reports
Hi, I'm asked to give monthly reports to my manager about our website visitors. I setup goals, now time is gone and I like to take a "snapshot" of the reports. How can I get these report as PDF? Thanks
Zoho PageSense - Full Product Tutorial - September 21st 10 AM PST - LIVE Q&A!
Hey everyone, Our monthly overview and best practice webinar for September is on Zoho PageSense. In this hour-long webinar, we will do a full product tutorial of PageSense and cover best practices when using this application. There will be a live Q&A
PageSense - Engage - Polls
I like the polls in PageSense and the analysis dashboard. Would you mind adding the date and time In the "Responses" table and in the exported csv file? The only way now to find the responses from a particular date or period is to use the date filter
Cannot delete saved segments
I noticed that it is not possible to delete saved segments inside PageSense. I used to rename them and sort of "hide" them from view, but now there are way too many and it would be much easier if I could just delete the saved segments. It is surprising
Zoho Pagesense error clicking link
I've added zoho page sense link to my SPA angular application and it seems to be working well for the most part but its breaking links on my site. If I refresh the page it seems to work. I've tracked it down to this file: https://static.zohocdn.com/pagesense/tracking/sessionrecording-a1cf4e7ba6_.js
custom even goal
hello, i am trying to run custom targets in pagesense but i am not succeeding. My target of is to go from one url to another, I put the code that pagesense generates for a new target when it loads the new page. should i put that same code in the previous
Not seeing Heat Map in PageSense
I have just installed PageSense and it records the visitors but it is not showing any heat map activity or visits. Is there a setting that needs to be made to turn on the Heat Map function? i have tried to attach 2 screenshots that are less than under
Introducing Web Analytics in Zoho PageSense
Let's say you've had your website up and running for a while, and you've executed several marketing strategies, including paid advertising, content creation, and social media promotions to attract visitors and grow your business. While some of these tactics
Problems with Pagesense heatmap/Wordpress
Hi All, I recently implemented Zoho pagesense and the heat maps are loading like the below? Can anyone help me out and tell me why my formatting of the page is not showing up and how i can fix this?
[Live Webinar] Improve your website conversions this 2021
Hello, As we enter 2021, marketing landscapes are changing dramatically. So if you're looking for ways to start off strong this year, and keep your website on the top of your visitors' minds, then we might've caught you at the right time! Join us next
Google Analytics not integrating with Page Sense
Hi, I am trying to integrate PageSense with Google Analytics, according to the docs there should be a box where I can input a Google Analytics tracking code but so far none has appeared.
Zoho PageSens in React application
Hi all, I have a React app and I would like to know why I can't see the recordings on the PageSens dashboard. I put the script tag on the index.html file, the test passed successfully but I can't see any recording session on my dashboard. what is the
Wordpress recordings aren't displaying correctly
Installed the script snippet in our Wordpress website via a plugin that allows header and footer scripts to be inserted. The header is common to all pages of the site. When viewing recorded sessions, it appears the raw, unstyled page is displaying which doesn't allow one to see the actual actions of the site visitor. Has anyone encountered this issue with Wordpress sites? Screenshot attached.
How to create a goal based on destination URL?
Hi, I'm wondering how to create a goal based on destination URL. If the user reaches a URL, it fires the goal. Thanks.
Edit a Pop-Up
Is there any way to edit a Pop-Up once it has been created? For example if we need to change the text slightly, or change how often it appears?
[Live Webinar] 11 Questions to Stop Being Afraid to Ask About Your Business
Hello, From deciding the features for your product to taking the product to new markets, you need your customers to move the needle forward. Of course, you know this! However, how many of you spend time in customer research? If you want to pivot your business or make it stand out from your competition, you need to ask the right questions and get the answers you are looking for! Join AJ Davis, founder - Experiment Zone, on 23rd September at 9am PT | 4pm GMT | 9:30pm IST as she tells you the 11 questions
Alerts on Polls
Hello, It would be a very good feature to have email alerts or some kind of alerts on the Polls feature. I get a lot of answers on my website and a lot of them are leads giving their email to be contacted, i need to have real-time alerts to contact them... It would be great to have it. Thanks
Pagesense Countries
Hi They say USA, but these pages are only on Google Ads and location is Sussex, UK, so that is not possible. Can you check? Thanks Dave
[Webinar Alert] What if you could analyze 1000 hours of session recordings in 15 mins? We’ll tell you how on Aug 26!
Hello, Session recordings can be extremely valuable in your quest to increase conversions. However, rummaging through thousands of recordings to uncover your visitor behavior could be like looking for a needle in a haystack. We at Zoho PageSense wanted to save you this effort and that's why we've come up with our next webinar – " 1,000 hours in 15 minutes: Optimize your session recording analysis " as a part of our CRO Mastermind series. Join us in a free live session on August 26 at 9:30am PT |
[Live Webinar] What you can learn from analyzing your visitor's behavior
Zoho Webinar Hello, What's the one direct invaluable resource that can help you make the most of your website? The answer is simple, it's your visitor data. When it comes to website optimization, visitor behavior is a gold mine that keeps giving. The more you dig, the more precious material you can find to make your pages shine. Our next webinar "What you can learn from analyzing your visitor's behavior" will show you how exactly you can read, analyze, and utilize user behavior data. Join us next
Classification of conversion users and non-conversion users
I would like to understand the difference between the behavior of conversion users and non-conversion users in the heat map of page sence. Any ideas?
Extract data from PageSense Goals
Hi, are you planning to add the ability to download data from PageSense Goal reports? It's great that you can extract Poll data, but we really want this for other parts of PageSense like Goals, so we combine this data with other external data sources to produce internal dashboards and reports for our business.
Heat Map and visibilityChange
Hello, Until recently, Page Sense has been running on my Zoho Commerce store with no problems. It seems however that something either changed, or I possibly made a change on my side that changed certain behaviors of the site. To be specific, I was using visibilityChange as a way to turn the tab title into a pesky attention grabbing rotating advert to ask the potential customer to return to the tab if it was detected that they'd gone to another page or the tab had otherwise lost focus. I also used
[Live Webinar] How to get more visitors to complete your web forms
Hello all, Web forms are a powerful means for generating leads and customers. We all know this and that's why we spend a fortune and drive people to our forms. But a whopping 67% of visitors who start filling out your forms don't complete it. Have you wondered why people who initially show interest in interacting with your forms, abandon it? Join us on our next webinar on Wednesday, July 29th at 9:00 am PT, 9:30 pm IST, and 4:00 pm GMT to find out why! Count me in We will discuss, Reasons why visitors
[Live Expert Webinar] 7 Deadly Copywriting Sins (and How to Avoid Them)
Hello, All successful landing pages have one thing in common—powerful words. In other words, good copywriting. At the same time, writing a winning copy that resonates with visitors every single time can be really challenging. But, here's the catch! Knowing what mistakes to avoid while writing can make the job a lot more easier for you. And that is why, the next webinar in our CRO Masterminds series will be about "7 Deadly Copywriting Sins (and How to Avoid Them)" . Join us for a free live webinar
[Live Expert Webinar] How to use the voice of your customers to increase conversions
Hello all, Website copywriting is not about throwing fancy jargon and abstruse sentences on your page. It's an important skill that helps you connect with your visitors, create a lasting impact on them, and importantly, entice them to engage with your business. In short, a good copy sells! But what differentiates a good copy from a bad one? Voice of your customers. This is what we're going to talk about in the first episode of our CRO Masterminds webinar series. Catch up with Rachael Pilcher, a
[Live Webinar] Understand your visitor behavior using Heatmaps
Hello all, Do you ask yourself these questions while designing a website or writing content for your landing pages: Where should I place the most important content on the page? Which parts of the page will draw my visitor's attention? Is my content and design persuasive enough? If yes, you will be interested in what we've planned for the next week. We're doing a webinar to discuss all about Heatmaps—how you can use it to understand what works on your website and what doesn't. Register right away!
Pagesense question: pixel implementation
Dear Zoho Support Team, We would like to create a URL split test with pagesense Original: https://www.salespotentials.com/kontakt/8 Variation: https://www.salespotentials.com/kontakt/63 These are Lastform Forms, an add-on from Gravity Forms. As a goal of this test we have specified the page view of our thank you page URL contains /form-submission-2/ However, the summary shows that the link is not verified, although we have implemented the snippet throughout the entire page using the Google Tag Manager.
[Live Webinar] Introduction to Conversion Optimization and Walkthrough of Zoho PageSense
Hello all, With buyer behavior shifting rapidly in the wake of the pandemic and businesses cutting their advertising budgets, it's important to take advantage of your existing website traffic to turn visitors into customers. This is where conversion optimization comes into play. To help you step up your optimization game, our next webinar will be about "Why you should optimize your website now more than ever." Join our PageSense product experts Vaijayanthi and Sharath on Wednesday, May 13 at |
Unmasking inputs
Is it possible to NOT mask all user input? The knowledge base says: By default, all keystrokes entered by the visitor aren't tracked or stored. All inputs are masked by asterisks (*). So is it possible to override the default? Other services like Inspectlet will mask sensative data by default, but not ALL data. It is very usuful to see what people are typing in if it is not a sensative field. Inspectlet automatically masks credit card numbers and SSN for example, it would be nice to just limit masking
Activate on satisfying a condition question
Hi, I'd like to use the "Activate on satisfying a condition" option of the "Experiment Activation Mode".. I created this condition: document.querySelector("div.location-top-data a.btn.blue.radius.xsmall").innerHTML == "Contact Us"; The idea is that the experiment only runs when this condition is satisfied. Question: the website contains pages where this same element div.location-top-data a.btn.blue.radius.xsmall is not there. Testing the script on these pages, at Chrome console, I receive this
Question about Javascript variable
Hi, I'm new to Javascript so wondering if you can validate that this could work properly. On an A/B test page variation, i need to include a link where the href is dynamic replaced, depending on the page visited. I intend to ask the developer to add a
About Pagesense
Hello, please advise me how to activate pagesense. The error message such as "There was an error while loading the webpage. Please try again." has been on the monitor . I see the status is "Pause" Someone teach me how to activate this program. Thank you.
Is there a way to reset A/B data?
I'd like to know if it's possible to reset the values of a paused A/B campaign, so I can start it again with empty values for conversions and visitors. Thanks
Setting up cross-domain tracking in Zoho PageSense
Hello everyone, We're excited to introduce yet another useful setting inside Zoho PageSense that lets you to quickly enable or disable cross-domain tracking on your website based on the individual needs of your project. Cross-domain tracking is a method used to follow the behavior of users as they navigate across different domains after coming to your website. This helps businesses operating across multiple domains track a visitor's journey from one website to another and further achieve greater
QA Mode not showing changes as Editor does
Hi, I have an A/B test for mobile in draft mode. I have created the variation and I can see it is applying the changes correctly when checking using the Editor. Problem is when checking using QA mode. In QA mode the changes are not applied to the variation, even after I select the variation on the QA mode box, set the Audience Segment to mobile. So, since at the editor is fine, but at QA mode the changes seems to not be applied, I can't start the test because I don't know if the variation will
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