i cannot see the candidates letters to me in Logs
Hallo Zoho Support Team, I have no idea whyi don't see answered letters to me in Logs. Can you please help me? Thank you
Client module candidate status issue.
There is problem in client portal. Its not showing exact candidate status.They can see status which they have changed. Lets say they have shortlisted one candidate so it will show approved there. After that candidate status is changed to interview scheduled by us but it will show approved only they will not be able to see which we are updating at our end. This is seriously big issue. Rather you can show both status consultant status and Client's own status which they are updating at their end.
Customise Filed Lable
Hi, I am based in the UK using Zoho Recruit and would like to change the name of the field label from 'province' to 'county'. How can this be achieved? Thanks
Simple Deluge scripts / API just harder to make work in Recruit?
Have extensive experience with Zoho products including CRM, Creator, Deluge etc but fairly new to Recruit. Having trouble doing things that are fairly straightforward in other Zoho apps and wondering if I'm missing something or if Recruit is just being
Deprecating Glassdoor from Zoho Recruit
Dear Customer, Glassdoor has announced that all their ATS integrations will be deprecated as all jobs related functions will be transitioned to Indeed. This is because Glassdoor will start sourcing job feeds (XML Data) from Indeed, instead of fetching
Integrate surveys into client portal, vendor portal ,candidate portal, Zoho people and other zoho products
It will be good if there is an option to push surveys into candidate, client and vendor portals. Is there anyway to integrate Zoho surveys into Zoho recruit and other Zoho products? It will be good to gather the experiences Sudheer
UI small improvements, big differences for users
Hello Zoho team, Do you think of a an easy way to share with you ideas that we have in order to improve the new UI? We can still post ideas here but if you have a better idea, I am up to hear about it. For example, 2 things i believe need can be displayed
Is there multilanguage support for Job opening forms?
What I need is kind multilingual support for application forms. My client has to use two languages for European restrictions. like English and French. Now the fix fields are converted to FR by using &atslocale=fr_FR in the embed link. But we can't create create same job opening in different languages. I mean dynamic field labels for separate languages. We have to write English and French version of "Job Description" in a same field. We need Separate language versions of job opening or fields for
Fetch Activity log data using api
Hi, I am new to Zoho. I have tried to find api to fetch 'Activity log' data in Zoho recruit, but couldn't find anything so far. Is there any way to fetch 'Activity log' data through any api in Zoho recruit?
Zoho Recruit - offer letters / contracts
Hello, We have sent an offer letter to a candidate. Once they accept we then want to send them their Contract. Is there a way to send a second "offer" but using the Contract template? We can't seem to be able to do this. Darren
I need help with finding features in Zoho Recruit
I need help with finding features in Zoho Recruit: - Anonymize candidate data when send to client (and insightful by client in client portal) - Anonymize job opening data when published (and insightful by candidate in candidate portal) - Client in portal,
Temporarily suspending 'Live Chat' support
Edit - 31/May/2021 - The Live Chat support has been restored Dear Customers, In an unfortunate turn of events, More than 50% of our Recruit Support staff has been affected by Covid-19. While we are attending to ensure they recover and get the best
Video interviews not compatible on mobile
Hi Zoho, The 2-way video interview feature you have added to Recruit would be great if the candidate was able to use the link to the video on a mobile phone, it doesn't work on Samsung browser, it doesn't work on chrome/firefox mobile version of browser,
Candidate Rating
Hi, I have tried to be very patient with the changes to candidate rating. The way it is now is useless to me. Every time you add a note or make some change to a candidate it asks for another rating which involves numerous clicks to get the job done then it changes the gold star to grayed out. It is a total time waster and very frustrating. I would like to go back to the hot candidate star settings. It was a lot easier to use and look up candidates and needed less clicking so did not waste your time.
Zoho Recruit Parse result notifications
Hello Zoho admins, I have a question about zoho recruit resume inbox. I have 3 situation where I would like to get notifications if someone applies for a job through resume inbox: Candidate submit resume - resume inbox can successfully parse it and create a new candidate > In this situation I think I know how to setup a notification through workflow rules Candidate submit resume but has already a candidate ID - resume inbox can successfully parse it and add details to existing candidate ID > How
Zoho Recruit Slow and Freezing on all screens
We have had an issue with Zoho Recruit for weeks being extremely slow and at times freezing. We have 100 mega internet, and I went into each computer and updated the virtual memory so there is more available. Also restarted all computers daily. Still having the issues. Almost unable to work.
Email Delivery Status
Hi, I just wanted to ask about email delivery status for both Candidates and Contacts. I can see there is: 'sent', 'delivered' 'opened'. I am trying to understand if these status codes are accurate - we have sent a number of emails where they are sitting at 'sent' for over 24-hours - does this mean the email is stuck in the server and the client contact or candidate has not seen them arrive? Also, if the email is shoiwng as 'delivered' but not 'opened' can we be confident the email has not been read?
Unable to change Interview Status
Even though I am designated Administrator I am unable to change interview status. I cannot find anywhere on Zoho to change the Interview Status permission.
Offers Module, where did it go?
Hi We noticed there was an offers Module which look really useful, and we were about to start using it then it disappeared? Will it be put back soon? Many Thanks Sharon
Filter and/or Sort Career Site
How can I sort the jobs openings listed on my Career Site? Ideally I would like to be able to have multiple Career Sites, each filtered to display the jop openings for a specific Department.
How to Edit the Candidate Application form on Career Site Beta
Hi, Has anyone managed to edit the candidate application form on the career site beta? We cant seem to move or remove fields. It seems to have taken headings from a previous application form, which we cannot remove or delete, including a duplicate First
Merge fields preview in email templates
Hello, I use the merge fields in the email templates in Zoho Recruit and I am looking for a way to preview the email before sending it to check whether the merge fields used are used correctly. It works wonderfully in Zoho CRM. When I use the merge fields in Zoho CRM, the template looks like this: Hello John Doe, ... but this is how it looks in Zoho Recruit: Hello $ {User.First Name} $ {User.Last.Name}, ... Is there a way to display the merge fields in Zoho Recruit as in Zoho CRM with the "real"
Error in shortlisted Candidates
Hi guys, If I try to sort a list within my active job shortlists it just sorts the whole database of candidates but still shows that I'm in the active job list. For example - I'm in the job and the list has 15 candidates. If I try to sort this list
Bulk update to Candidate Status
I would like to do a bulk update to change multiple candidate status. For example, to change 20 candidates from Associated to Shortlisting. Is there a way to do this? Thank you, Belinda
Shortcut from Pipeline to Job details
Hello, When we are on the pipeline, why not having the possibility to go on the job details by clicking on the jobtitle ? At the moment, we have to click on the job tabs, then find back the role into the list, and then click from there. Again, a bit
Recruit Interview not working with mobile phone
I have had two candidates inform me that they were unable to join an interview when they were trying to join via mobile phone. They tried to use the link, but it failed. Is it not possible for a candidate to use a mobile phone for his or her intervi
Customization of Fields
We are using Zoho Recruit to track the process for our candidates for our training academy. It would be great if we could modify the naming conventions. For example, in the interview module, it would be great to change the statuses from "hired, strong
Hiring Manager Access - Candidates and Job Openings
I would like to give one of our hiring manager access to Zoho Recruit. I would like him to have access to one Job Opening and additional job openings in his territory in the future Able to import candidates to the job opening Add notes and edit candidate
Modified Time
Hi guys, Does anyone know why modified time doesn't update when you a call/note record on the file? Thank in advance,
Permission denied when using Zoho Resume extractior
Hi guys, Can you, please, I am an administrator, logged as an administrator but when I try to load a CV via Linkedin I get the permission denied error. I tried to remove cache, logout/login, change the laptops I am using to enter but still get the same
Does anyone know how to stop auto-password from populating the search bars in Zoho Recruit?
I've turned off autofill and offer to save passwords but it still pops up every time when I try and search in the search bar? Any ideas anyone? Help greatly appreciated. LR
Checklist in Blueprint
Will Zoho Recruit have the checklist option included in the Blueprint's "During" transition like Zoho CRM's Blueprint offers?
Zoho Recruit - how to trigger notification email when a candidate note is added or edited
I saw a similar question from number of years ago (7) without much of a solution or answer. Hoping things have changed since then. Here is what I am trying to do: I want to create an automation (ie Zapier most likely) that will post an update to a Slack
additional sections in candidate portal
How can I create a workflow that when candidates apply to certain positions I can have forms and information automatically triggered to them to continue on the hiring process? In the staffing and high volume recruiting world very seldom do you send offer
LinkedIn Recruiter integration
Hello, our staffing agency is heavily using LinkedIn Recruiter. We search for demanded IT professionals so it is absolutely neccessary to tap into passive candidate pool. In fact LinkedIn Recruiter generates about 80% of our candidates. Since we use LinkedIn Recruiter so heavily there is a huge overhead associated with manual transfer of data back and forth. We would appreciate some kind of integration between Zoho and LinkedIn Recruiter. Do you plan to introduce such kind of integration and become
Zoho Recruit comments
While associating candidate to job or changing status I write comment. where can I see that comments later? Thanks
Weighted tags
Hi, I know that you are able to create assessments with weightings for specific jobs, but I wondered if you can allow candidates to add tags and scores to their profile - giving a general score to filter candidates by? For example, I would like to create
Hot Jobs
In the jobs list view, I see a field called Hot Jobs but I can't see where to indicate that a job is in fact hot. How to I make a job a "hot job" Thank you.
Merge fields in templates not working
Hi I have a template set up. It was working absolutely fine until a few days ago. Not sure why it stopped but, here's the problem. The merge fields don't fully populate. If I hire through the candidate, the company name isn't picked up, but all the
Reports Tab is gone
Hi, can you tell me where I can find the Reports tab/menu? It used to be in the ... section on the top menu and now it's gone. Thanks, Elie
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