Can Zoho Sales IQ be linked to Bigin or Zoho Books?
I have seen you can link it to Zoho CRM but not to Bigin, it also seems like you can link to contacts on Zoho CRM, campaigns or Desk but not to Books. I am missing something or is this feature missing?Holidays and celebrations: Unveiling SalesIQ's seasonal theme!
The holiday season is upon us, and we are feeling all the more merrier at SalesIQ while we unveil this seasonal update. Get ready to sprinkle some holiday magic onto your websites with SalesIQ's new seasonal theme. This new festive theme will provideUpdate: Streamlining the file attachment functionality on SalesIQ
Dear SalesIQ users, We're introducing a new update to the file attachment feature of SalesIQ live chat, which is not only in response to the valuable feedback from our customers but also aimed at enhancing the overall security of your data. What's New?Allow Telegram users to connect with your operators
SalesIQ now provides an easy way for your visitors to engage with your operators. This integration helps your visitor to instantly connect with SalesIQ operators via Telegram messenger without having to navigate to your website to initiate a chat. TelegramPlug Sample #8 - Track your eCommerce order real-time with Zobot - Zoho commerce integration
Hi Everyone! Zoho SalesIQ's Zobot is an intelligent tool to increase customer engagement and provide support, especially in the e-commerce industry. A crucial aspect of e-commerce is ensuring your customers can easily keep track of their orders. JustNew Update - Wordpress Plugin
Hello everyone. This is an announcement for customers using SalesIQ code on their WordPress website and have chosen to hide the chat embed using the "Hide chat widget" checkbox as shown in the picture below. As per recent standardisation regulations onSalesIQ tracking for Zoho Campaigns Forms
Hi there, We have been using SalesIQ and Zoho Campaigns for several years, however, we have just started to experiment with using Forms in Campaigns to add subscribers to lists. We have a landing page on our website and on the landing page we have addedHide Zoho SalesIQ chat widget outside operating regions to optimize engagements
Have you ever found yourself in a situation where you're receiving chat requests from locations where your business isn't operational? Having to set routing rules or manually delete chats from your logs can be tedious and time-consuming, hampering yourUpdate: Introducing Right to left (RTL) support for a seamless SalesIQ experience
The awaited Right-to-Left (RTL) interface support is now available on SalesIQ. This enhancement will make the SalesIQ experience very much effective for RTL users, i.e. your SalesIQ operators as well as your website visitors. Arabic is currently supportedPlug Sample #9 - Get Notified on Cliq When Your Premium Customers Interact with SalesIQ's Zobot
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Cliq to make your job easier. Just imagine whenever a potential lead or your premium customers are on your website, and they engage with your chatbot,Let your visitors know and take charge of cookie usage on your website!
Hello everyone! We've got a significant update to SalesIQ's cookie management that gives your website visitors absolute control over their data privacy. With our latest update of the SalesIQ cookie banner, your website visitors can now easily manage theirAllow Sales IQ Email Chat Transcripts To Be White Labelled / Customised
Hi There ISSUE: - If you are using Zohbot and have various Q and A type of flows > mapping to fields in leads/CRM via API > when Zohbot flow finishes > SalesIQ sends an email as "SALES IQ CHAT TRANSCRIPT" REQUIREMENT: Allow us to customise this by meansSupercharge your operator productivity by leveraging the power of OpenAI in Zoho SalesIQ
Heads-up: The OpenAI integration is currently available only for users in (US, IN EU, AU and JP region). We will be rolling it out to other regions soon. From complex neuroscience to simple note-taking, AI has seeped through every part of human lives,📣 Join our ZUG Zobot 101 - A Zoho Developer Learning Series for a dive into Conversational Chatbots
Are you ready to join us on an adventurous journey into the world of chatbots? Look no further because the ZUG Zobot 101 is here to take you on an extraordinary ride through the realm of chatbot innovation! Zobot 101 agenda 🤖 Get started with buildingReady for a Meet up? Coz ZUG is back! Zoho User Group - US 2023
Picture yourself in a dynamic environment buzzing with the energy of like-minded individuals who share your passion for harnessing the power of Zoho. Our ZUG meetup is not just an event; it's a gate way to a realm of possibilities. It's where you canZoho User Group (ZUG) Meetup: A Spectacular Kick-off
Hey SalesIQ enthusiasts! Our Zoho User Group meetups are on full swing and we're thrilled with the incredible energy and insights shared during our recent SalesIQ ZUG meetups in USA. Don't just take our word for it – here's what our attendees had to say:Zoho Books integration
Is there any plan to integrate Zoho Books on side panel so that for example we can know which client we are talking to?Now connect and engage with your LINE chat users right from SalesIQ!
As we widen SalesIQ's feature base to cater to a wider audience, this integration emerged as the best path forward. Happy to introduce the integration of LINE with SalesIQ, our newest addition to the IM channels family on SalesIQ. This channel will allowGoogle Analytics 4 not tracking SalesIQ
We installed the G4 through GTM. Activated GTM and G4 on zoho and installed the widget code through GTM as well. Analytics isn't showing any events related to SalesIQ at the moment.Slowness in SalesIQ (Partial Outage)
Dear SalesIQ Patrons, We deeply regret to inform you that we are experiencing an partial outage with our messaging servers. Below, you will find the specific details regarding the matter: Time of issue detection: 4:22 AM PDT [4:52 pm IST], 19 July 2023Zobot for Facebook, Instagram, and WhatsApp is live now!
Hi everyone, We have an exciting news for all Zoho SalesIQ users! Yes, the much-anticipated 'Zobot for IM channels' is now live, and it's better than ever. Zobot can now assist visitors on your instant messaging (IM) channels, such as Facebook, Instagram,What do you think is the best way to connect with your customers?
Hi Zoho SalesIQ user, Connecting with your customers via Calls is one of the more effective ways of engaging with your prospects and customers. Most businesses use PBX systems and VoIP to connect with customers who are online on your website, even without[Important] Inactive unknown visitors clearing in Zoho SalesIQ
To ensure that only the best prospects are retained and to clear unknown visitors from your account, Zoho SalesIQ will routinely remove inactive unknown visitors who have not shown any activity for more than 6 months. Previously, we stored all visitorsGet instant payments on chat with the Zoho SalesIQ - Zoho Checkout integration
How often have you lost out on a potential sale deal due to the lack of an immediate payment solution? How frequently have you encountered delays in purchases or missed out on sales opportunities simply because the process of product booking and paymentMeet us in your city! Zoho User Group (ZUG) meetups - India 2023
We are excited to announce that our Zoho Users Group (ZUG) in-person meetup is back in India. These meetups provide an excellent opportunity for Zoho users to meet and interact with experts and network with other users. This year's Zoho SalesIQ ZUG IndiaApple TV Application Logs Out Every Day
Why is it that the Apple TV Sales IQ application logs you out every day? Why must we spend the time to login to zoho.com/tv every morning with the code? Is this really necessary? I like the concept, but it needs some attention. The Dashboards need to#1 Right data, right result! Link the data collected in SalesIQ with Zoho CRM fields.
Updating the important data manually from SalesIQ to your CRM for each visitor will be tedious. SalesIQ can help you by pushing the data gathered about the visitors to your Zoho CRM automatically. Your business might require some extra information of the visitor to be stored in CRM for sales follow-up or to your support executive to help the customers on their next visit. So, automating the process of pushing data from SalesIQ to CRM will make your system efficient by avoiding manual work. The visitorRetarget your past mobile users and engage with them using Push Notifications
Missed a chat request from your mobile app user, who didn't provide any contact information such as Email or phone number while initiating the chat? And, wondering how to reach out to them? Push notifications are here to save you. Push notifications are the fastest and easiest way to grab your users' attention and encourage them to engage with you. How to do that? In the SalesIQ dashboard, navigate to Visitor History, select the missed visitor chat, and click on the Mobile icon on the Visitor infoThe Future of Live Chat: Essential Customer Engagement Features for 2023
It has been more than 20 years since live chat for support and engagement became mainstream. Almost all websites these days have some sort of live chat tool embedded, and most website builders come with an integrated live chat software solution. So, ifHow to delete visitor history
I would like to delete my visitor history as I was testing my installation. How do I delete and start fresh?WFH Tip 1: Deliver multi-lingual chat support in real time, no matter what language you speak!
Greetings from Zoho SalesIQ! With the work from home(WFH) culture beginning to set in, we are all geared up to give you a bunch of tips on using SalesIQ for your business that can prove effective during this period. So, sit tight and stay tuned to ourAttachments on predefined questions?
Hello, I can not find the option to create a predefined question with an attachment on it? Is there the option to do this? If not it would be great if it could be added.Display Instagram username instead of Visitor Nº
IS it possible to display instead of a Visitor Nº the instagram username. I believe that way we can identify better which client we are talking too.Why messenger-first approach will transform your customer engagement and improve trust
Many competent businesses fail to thrive because of poor customer engagement strategies. They have an innovative team, excellent products, and services to offer. But without engaging with their customers, it gets difficult to know what the customers want;Is Zoho Sales IQ for me or I should use another tool?
Right now we have several channels throughout we receive request, questions, orders... etc. These channels are email (we use Zoho Team Inbox here), Instagram, Facebook, phone, cell phone and mainly WhatsApp. I am looking for a Tool which can put togetherSkip prechat form
Good Day, I want to skip pre-chat form upon clicking the "click here" in the Image and proceed directly to the start of the chatbot flow. Is it possible or is there any workaround for this?Important notice for WordPress users: SalesIQ plugin updates
Hello everyone, This post would concern only the users who have SalesIQ integrated with their WordPress sites. We have now updated the method to connect your SalesIQ account to your WordPress site using the SalesIQ plugin. We now have a dedicated linkPop up Ads and Sound notifications
Is there a way to disable pop up adds when going into Sales IQ to grab a chat? Some of our agents are having issues, also how to turn off the sounds when the ad shows? We are missing grabbing the chat because of not being able to click the X to exit outSalesIQ Wrapped #2022
Warm greetings from SalesIQ! This holiday season, we're looking back on the tremendous year we've had at Zoho, as well as Zoho SalesIQ. Zoho has earned $1B in profit revenue this year while remaining completely self-funded. Meanwhile, SalesIQ has recordedPassing Joomla user login information to SalesIQ
I would like to pass our clients details to SalesIQ as soon as they log into our Joomla website. Has anyone here done this before and can instruct me on the best way to achieve this. Best regards, JoeNext Page
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Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each underUnleash Your Innovation: Join the Zoho Developer Hackathon 2024 with SalesIQ
Attention, SalesIQ Enthusiasts! The Zoho Developer Community Hackathon 2024 is here, and we are excited that SalesIQ is a part of this global innovation platform along with other platforms like Cliq Platform, Client Script, CRM Functions, Extensions,Plug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
In earlier post we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings.Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.
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Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each under
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Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achievingDeprecation of Google Drive and Sheets connections in Scripts (Deluge)
Hello Everyone, We have an important update for those using the Script (Deluge) platform to build chatbots, widgets, and forms. Google has alerted us about sensitive scopes within the Google Drive and Google Sheets default connections in Deluge. As aPlug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through
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