Now add SalesIQ's Mobilisten (Mobile SDK) to your mobile app using Flutter!
Hello everyone, we are excited to announce that Mobilisten now supports Flutter! We at SalesIQ, strive to provide the best in class experience for our developers. In recent trends, cross-platform frameworks like Flutter that allow you to create apps fromUnderstanding SalesIQ and bots
I did a trial install of SalesIQ just to see how it looked. There were a few problems. For reference I have zobot setup for sales funnelling and answerbot setup for FAQs in the background, There will be no live agents at all during day or night and theReduce the workload of your operators by setting up Answer Bot - Webinar inside!
As businesses expand, it gets harder for support teams to provide personalized assistance to visitors. This becomes even harder when operators are engaged with visitor questions that are redundant and basic while customers with real problems have to waitConnection does not exists
Hello, I'm trying to create a chatbot that on customer email will return the list of orders by this email. For this purpose created zohobot with Plugs that should fetch customer order ids from Zoho CRM by email. i added code to the SalesIQ Script ordersPlug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
In earlier post we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings.Empower your support with Signature Chat
Hi, A new way of inviting your customers to chat has been released in LiveDesk. With this, you can invite your customers for a chat, right from your E-mail replies. Where can I find this ? Go to Settings -> WebEmbed Click on the embed name Enable the Signature Chat. Scroll down to the bottom of the page to get the Signature Chat code snippet for the desired theme. Automatic signature, for the emails sent from LiveDesk. To enable, go to Settings -> Portal Settings-> Signature Chat(The last config)ZUG virtual meetup - How to effectively automate engagement using Zobot
Hi ZUGs, We hope you are great and healthy. We are happy to invite you all to discuss the scope of using Zobots to increase engagement for your business on the 27th and 28th of April 2022 for ZUGs located in the California, Pacific, and Mountain regions.Engage and support visitors better with all new Zoho SalesIQ V2.0!
By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, supportContextualizing bot conversation to provide personal support with Codeless bot
To make your automated bot support more effective, you need to contextualize the conversation. To do so, you need more info on the visitor and use the collected info in the bot's flow. In Codeless bot, we have pre-defined data blocks to get the visitor'sZoho Sales IQ Zobot does not save new chats to leads despite being integrated
So I tested some features of Zoho Sales IQ by creating a Zobot based on a Youtube Tutorial which simply ask the user information such as their name, birthday, and phone number. I also integrated a Zoho CRM account using the integrations menu. However,Why is my chat widget showing offline??
Richard is a Sales Executive of leading online shopping website. On a fine Monday morning, Richard was about to begin his work and finds the chat widget offline on his website. Richard started wondering why??? Do you face the same problem? Here are some common reasons why your chat widget goes offline on your website. Get familiar and expertise in SalesIQ. Activated Business Hours In Settings -> Company -> Business Hours, you may have enabled the business hours, if you login to your SalesIQ afterOne Codeless bot solution to handle your leads, customers and VIPs differently
Has complex coding stopped you from creating an effective bot that understands the visitors and provides suggestions based on their info? Never let your coding skills limit you when it comes to providing the best engagement and support for your visitorsLive webinar - Tried-and-tested techniques to boost sales
We all know that sales is getting trickier by the minute thanks to the competition and how savvy prospects are. The fact is most people absolutely don't want to be sold to. Don't worry, we get your pain. To make things better, we're conducting a webinarAm I able to turn off the live chat function in Sales IQ temporarily, possibly 5 minutes when needed?
Am I able to turn off the live chat function in Sales IQ temporarily, possibly 5 minutes when needed? We are extending our opening hours but using a single member of staff for the last three hours. If they need to use the facilities, am I able to switchPayment with chatbot?
Hi there I want to add a chatbot to our website that will have an option to take payment for advice given. Questions and answers would be pre built in with an option to manually contact an adviser if questions are not answered. The flow would be 1. PersonWebinar alert! - Take engagement to the next level with the SalesIQ Mobile app
In the era of WFH, working time flexibility is reaching its breaking point, where household chores overlap our work hours, where we engage with customers from the comfort of our bed with the TV playing in the background. It is necessary to provide theIntroducing the Codeless Bot platform in SalesIQ - the fastest way to build chatbots!
Bot building with minimal or no coding is the need of the hour. So, we at Zoho SalesIQ, are here, introducing our Codeless Bot platform. With this platform, you can create chatbots in minutes without a line of code. The platform uses blocks to collectAllow Telegram users to connect with your operators
SalesIQ now provides an easy way for your visitors to engage with your operators. This integration helps your visitor to instantly connect with SalesIQ operators via Telegram messenger without having to navigate to your website to initiate a chat. TelegramLevel up your voice support and engagement with Call recording
SalesIQ's audio call feature is one of the best ways to actively engage with your customers, promote your business, or improve support sessions. But have you ever been in a situation where you couldn't recall the critical information you discussed overDid you know that Widgets/Form Controllers have pending and callback actions?
Greetings from Zoho SalesIQ! As you all know Zoho SalesIQ now has features like stand-alone Widgets and Form Controllers. Widgets allow you to bring custom data from multiple services and display them in the chat window. Form Controllers can be used asEntering 2022 with a quick revisit to the year of new normal!
New Year Greetings from Zoho SalesIQ! 2021 was a rollercoaster ride for all of us - but amidst the pandemic, SalesIQ launched its all new UI - Zoho SalesIQ 2.0 with new and powerful features like codeless bots, answer bots, stand-alone widgets and severalScale up your business and support better with SalesIQ - WhatsApp channel
The essential part of all budding business is to have a personal touch with your contacts, yet use powerful tools to customize the process. Now, let's see how supporting in one of the most widely used messaging platforms, WhatsApp, is preferred by manyConfigure Plugs in SalesIQ and save yourself the trouble of writing logic more than once!
What are Plugs? Plugs in SalesIQ is a feature that can be used to connect the Codeless bot with different applications (Zoho apps and external apps) with the help of user-defined inputs and outputs. They can also be used to perform a user's own logicInstant contextual support on the go! - SalesIQ Mobile App
Providing effective support is often considered more important than providing instant support. Hence, to provide the best engagement, most of the support and engagement tools require operators to be using a desktop or a laptop. A bigger screen can beHow to nurture leads, manage contacts and grow your B2B business with SalesIQ?
Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your businessNow connect with your SalesIQ visitors via Facebook Messenger
Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect and converse via Facebook Messenger. Operators can attendRespond to visitor queries using resources in your knowledge base with Answer bots !
Greetings from Zoho SalesIQ! Handling visitors with basic queries efficiently while also focusing on other valuable leads has become the need of the hour. The Answer bot in Zoho SalesIQ acts like a layer between your visitors and operators - a layer thatWebinar alert! Join us to learn how to engage and grow your business via Social media platforms!
How many of you have let a day go by without checking your Social media? Social media is one of the fastest-growing things ever. People are now more intrigued by business in Social media platforms over traditional websites. Even more so, people rarelyZUG meet ups - Join us and learn how to improve customer engagement with SalesIQ in real estate business
Greetings from Zoho SalesIQ! We hope you're having a great week. Customer engagement is crucial in the real estate industry where 24/7 support, potential lead generation and keeping up with industry trends and standards are all major influencing factors.Zoho User Group meet-ups for US Pacific and mountain region!
Greetings from Zoho SalesIQ! We hope you're having a great week. Zoho SalesIQ has a fully refreshed look and feel in its all-new version 2.0 with a big bunch of brand-new features and we couldn't be happier about it! We wanted to make you a part of thisWiden your horizon and connect with customers via multiple platforms with Channels
Easy, fast, and secure communication with customers is one of the foundations for any successful business. Zoho SalesIQ is exceptionally good at improving business communication and enagement with its state-of-the-art tools. We are looking to expand ourDeprecation of older versions of Mobilisten (SalesIQ Mobile SDK)
Greetings from Zoho SalesIQ! On account of the recent enhancements and updates to the Mobilisten SDK, we have planned to mark older versions of the Mobilisten for future deprecation to ensure stable and smooth operations. Which versions does this affect?Tips to build complex flows on the Codeless bot platform at ease!
Zoho SalesIQ's Codeless bot platform lets you build chatbots for your website without having to handle the complexity of writing code. This platform has a super-easy drag and drop user interface that makes bot building as easy as pie. On top of that,Join us for a live session on the all new Codeless bots - the fastest way to build chatbots!
Hello everyone! We hope all is well with you. I'm sure a lot of you have a lot of questions with respect to chatbot building, the most popular ones being 'What if I'm a non-techie?', 'What if I don't love writing code but I still want a chatbot for myAmplify customer engagement on your website with the Zobot!
Customer engagement plays a massive role in business outcomes - it works like magic when it comes to creating a better customer experience and higher retention. How great would it be if your chat bots could do this for you on your website - all withoutThe all-new SalesIQ 2.0 chat window - To strengthen your customer support experience.
We hope you are all doing great. The SalesIQ team is overwhelmed with the response we got for our new version SalesIQ 2.0. It is a game-changer to most of our customers with the newly launched features such as People, Resources, Codeless bots, Channels,Webinar: Power up your CRM with SalesIQ for skyrocketing conversions
Greetings from Zoho SalesIQ! We hope you're staying safe and healthy. We are back with another compelling session - one on how you can effectively reach out to your leads using the Zoho SalesIQ-CRM integration. Zoho SalesIQ is a super-powerful, real-timeZoho User Group meet-ups for Australia and New Zealand!
Greetings from Zoho SalesIQ! We hope you're having a great week. As all of you might already know, Zoho SalesIQ has a refreshed look and feel in its all-new version 2.0 with a big bunch of brand-new features and we couldn't be happier about it! We wantedTip #7: Power of form controllers in SalesIQ - various outputs of a form
Form controllers in Zoho SalesIQ can be used to customize your forms to collect multiple structured data as inputs from your operators to perform a particular action or push the data to any application. This post will talk about how powerful these formJoin us to learn how to target and engage your mobile app users using Mobilisten! (Mobile SDK)
Do you use a mobile app for your business? And want to improve your in-app support and user engagement? Please join the webinar to check out how SalesIQ's Mobilisten can help you to target and engage your mobile app users. What is Mobilisten? MobilistenNext Page
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[Important] Inactive unknown visitors clearing in Zoho SalesIQ
To ensure that only the best prospects are retained and to clear unknown visitors from your account, Zoho SalesIQ will routinely remove inactive unknown visitors who have not shown any activity for more than 6 months. Previously, we stored all visitorsSupercharge your operator productivity by leveraging the power of OpenAI in Zoho SalesIQ
Heads-up: The OpenAI integration is currently available only for users with the domain salesiq.zoho.com (US region). We will be rolling it out to other regions soon. From complex neuroscience to simple note-taking, AI has seeped through every part ofGet instant payments on chat with the Zoho SalesIQ - Zoho Checkout integration
How often have you lost out on a potential sale deal due to the lack of an immediate payment solution? How frequently have you encountered delays in purchases or missed out on sales opportunities simply because the process of product booking and paymentOpenAI Alert - Plug Sample #6: Reach maximum potential with SalesIQ Zobot and ChatGPT Integration
In recent times, AI-powered tools have seen a remarkable surge in usage due to their exceptional capacity to enhance overall performance across diverse industries and sectors. One such tool is ChatGPT which businesses have started to use predominantlyMeet us in your city! Zoho User Group (ZUG) meetups - India 2023
We are excited to announce that our Zoho Users Group (ZUG) in-person meetup is back in India. These meetups provide an excellent opportunity for Zoho users to meet and interact with experts and network with other users. This year's Zoho SalesIQ ZUG India
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Supercharge your operator productivity by leveraging the power of OpenAI in Zoho SalesIQ
Heads-up: The OpenAI integration is currently available only for users with the domain salesiq.zoho.com (US region). We will be rolling it out to other regions soon. From complex neuroscience to simple note-taking, AI has seeped through every part of
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OpenAI Alert - Plug Sample #6: Reach maximum potential with SalesIQ Zobot and ChatGPT Integration
In recent times, AI-powered tools have seen a remarkable surge in usage due to their exceptional capacity to enhance overall performance across diverse industries and sectors. One such tool is ChatGPT which businesses have started to use predominantlyMeet us in your city! Zoho User Group (ZUG) meetups - India 2023
We are excited to announce that our Zoho Users Group (ZUG) in-person meetup is back in India. These meetups provide an excellent opportunity for Zoho users to meet and interact with experts and network with other users. This year's Zoho SalesIQ ZUG IndiaThe Future of Live Chat: Essential Customer Engagement Features for 2023
It has been more than 20 years since live chat for support and engagement became mainstream. Almost all websites these days have some sort of live chat tool embedded, and most website builders come with an integrated live chat software solution. So, ifWhy messenger-first approach will transform your customer engagement and improve trust
Many competent businesses fail to thrive because of poor customer engagement strategies. They have an innovative team, excellent products, and services to offer. But without engaging with their customers, it gets difficult to know what the customers want;Plug Sample #5 - Read and write values/data in a Google sheet with Zobot
We all know google sheets are one of the widely used spreadsheet software. It helps us to make data-driven decisions. When connecting the Zobot with sheets, the bot can display values/data from a spreadsheet, like the available stock details (Item price,
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