OpenAI Alert - Plug Sample #6: Reach maximum potential with SalesIQ Zobot and ChatGPT Integration
In recent times, AI-powered tools have seen a remarkable surge in usage due to their exceptional capacity to enhance overall performance across diverse industries and sectors. One such tool is ChatGPT which businesses have started to use predominantly
how Change text "Hello ! Welcome to a world of endless ....." ?
Hi please help to me , how change text " Hello ! Welcome to a world of endless possibilities. Explore our selection of products and services crafted to enrich your life." i can't find it Best Regards
Visitor insights now in your inbox with SalesIQ Extensions!
Hello everybody! Responding to your prospects emails can be a bit tricky, especially when we don't know much about them or their interests. Cause what's the point if a salesperson is unaware of the customer needs? Just imagine I told you that you can
Integrating SalesIQ + WeChat: Converse with WeChat users directly from SalesIQ!
Hello everyone. We're back with another exciting update! The much-awaited integration of SalesIQ with China's most-used instant messaging application, WeChat is here. With this integration, you can now connect your business' WeChat account with SalesIQ.
Speak Your Customers' Language: SalesIQ's chatbots now support 30 languages 🤖
We're unveiling some major upgrades to our chatbot that are set to revolutionize your experience! Now SalesIQ support 30 languages for both Zobot and Answer bot. By speaking your customers' language, you can enhance engagement, improve customer satisfaction,
How can I pause visitor score from increasing based on lead status?
Is it possible to freeze a visitor score or to copy it to another field in the crm when the lead becomes sold?
I can't set office hours in SalesIQ.
I can't find the option to enable business hours in SalesIQ. Can someone please help me? Thank you.
Zobot not working as intended/usual
Hi, My Zobot is not working as intended. Here is what should appear on Facebook : BUT what is does on Facebook is : It's skipping the second frame, the card button with 8 options and it goes directly to another button card... This comportment changed
Hebrew Right-to-Left (RTL) support is now live on SalesIQ!
Hello everyone! In our ongoing commitment to diversify SalesIQ for a wide range of users, we are happy to share an update that enhances the SalesIQ experience for our Hebrew-language users. The Hebrew Right-to-Left (RTL) support has arrived on SalesIQ
Attention Deluge Developers: Important Update Regarding "Send Email Deluge Task"
Hi Deluge Users, We hope this message finds you well. We would like to inform you about a recent update on the Send emails deluge task. If you are using this deluge task (SalesIQ Scripts) for your Zobot, widgets, or form controllers to send emails, please
Unveiling the SalesIQ Desktop Apps! Now available for Mac & Windows
Hello SalesIQ users! We are happy to reveal the official launch of the SalesIQ Desktop apps to the App Store on Mac as well as the Microsoft store on Windows! Yes, these apps are now available for you to download right from the stores on Mac and Windows,
Increasing Chat Engagement
I've been sending lots of proactive chats, and have now also set up custom triggers for various pages and topics. And yet, despite dozens of triggers firing every hour (or me sending out obviously custom messages), very few of them actually turn into
Will Triggers overlap?
Hi, if I set up multiple triggers and a user hits more than one, will both fire? If not, which will fire - the one that is set to trigger first will automatically be the one that fires?
Can Zoho Sales IQ be linked to Bigin or Zoho Books?
I have seen you can link it to Zoho CRM but not to Bigin, it also seems like you can link to contacts on Zoho CRM, campaigns or Desk but not to Books. I am missing something or is this feature missing?
Update: Streamlining the file attachment functionality on SalesIQ
Dear SalesIQ users, We're introducing a new update to the file attachment feature of SalesIQ live chat, which is not only in response to the valuable feedback from our customers but also aimed at enhancing the overall security of your data. What's New?
Allow Telegram users to connect with your operators
SalesIQ now provides an easy way for your visitors to engage with your operators. This integration helps your visitor to instantly connect with SalesIQ operators via Telegram messenger without having to navigate to your website to initiate a chat. Telegram
Plug Sample #8 - Track your ecommerce order real-time with Zobot - Zoho Commerce integration
Hi Everyone! Zoho SalesIQ's Zobot is an intelligent tool to increase customer engagement and provide support, especially in the e-commerce industry. A crucial aspect of e-commerce is ensuring your customers can easily keep track of their orders. Just
New Update - Wordpress Plugin
Hello everyone. This is an announcement for customers using SalesIQ code on their WordPress website and have chosen to hide the chat embed using the "Hide chat widget" checkbox as shown in the picture below. As per recent standardisation regulations on
SalesIQ tracking for Zoho Campaigns Forms
Hi there, We have been using SalesIQ and Zoho Campaigns for several years, however, we have just started to experiment with using Forms in Campaigns to add subscribers to lists. We have a landing page on our website and on the landing page we have added
Hide Zoho SalesIQ chat widget outside operating regions to optimize engagements
Have you ever found yourself in a situation where you're receiving chat requests from locations where your business isn't operational? Having to set routing rules or manually delete chats from your logs can be tedious and time-consuming, hampering your
Update: Introducing Right to left (RTL) support for a seamless SalesIQ experience
The awaited Right-to-Left (RTL) interface support is now available on SalesIQ. This enhancement will make the SalesIQ experience very much effective for RTL users, i.e. your SalesIQ operators as well as your website visitors. Arabic is currently supported
Plug Sample #9 - Get Notified on Cliq When Your Premium Customers Interact with SalesIQ's Zobot
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Cliq to make your job easier. Just imagine whenever a potential lead or your premium customers are on your website, and they engage with your chatbot,
Let your visitors know and take charge of cookie usage on your website!
Hello everyone! We've got a significant update to SalesIQ's cookie management that gives your website visitors absolute control over their data privacy. With our latest update of the SalesIQ cookie banner, your website visitors can now easily manage their
Allow Sales IQ Email Chat Transcripts To Be White Labelled / Customised
Hi There ISSUE: - If you are using Zohbot and have various Q and A type of flows > mapping to fields in leads/CRM via API > when Zohbot flow finishes > SalesIQ sends an email as "SALES IQ CHAT TRANSCRIPT" REQUIREMENT: Allow us to customise this by means
📣 Join our ZUG Zobot 101 - A Zoho Developer Learning Series for a dive into Conversational Chatbots
Are you ready to join us on an adventurous journey into the world of chatbots? Look no further because the ZUG Zobot 101 is here to take you on an extraordinary ride through the realm of chatbot innovation! Zobot 101 agenda 🤖 Get started with building
Ready for a Meet up? Coz ZUG is back! Zoho User Group - US 2023
Picture yourself in a dynamic environment buzzing with the energy of like-minded individuals who share your passion for harnessing the power of Zoho. Our ZUG meetup is not just an event; it's a gate way to a realm of possibilities. It's where you can
Zoho User Group (ZUG) Meetup: A Spectacular Kick-off
Hey SalesIQ enthusiasts! Our Zoho User Group meetups are on full swing and we're thrilled with the incredible energy and insights shared during our recent SalesIQ ZUG meetups in USA. Don't just take our word for it – here's what our attendees had to say:
Zoho Books integration
Is there any plan to integrate Zoho Books on side panel so that for example we can know which client we are talking to?
Now connect and engage with your LINE chat users right from SalesIQ!
As we widen SalesIQ's feature base to cater to a wider audience, this integration emerged as the best path forward. Happy to introduce the integration of LINE with SalesIQ, our newest addition to the IM channels family on SalesIQ. This channel will allow
Google Analytics 4 not tracking SalesIQ
We installed the G4 through GTM. Activated GTM and G4 on zoho and installed the widget code through GTM as well. Analytics isn't showing any events related to SalesIQ at the moment.
Slowness in SalesIQ (Partial Outage)
Dear SalesIQ Patrons, We deeply regret to inform you that we are experiencing an partial outage with our messaging servers. Below, you will find the specific details regarding the matter: Time of issue detection: 4:22 AM PDT [4:52 pm IST], 19 July 2023
Zobot for Facebook, Instagram, and WhatsApp is live now!
Hi everyone, We have an exciting news for all Zoho SalesIQ users! Yes, the much-anticipated 'Zobot for IM channels' is now live, and it's better than ever. Zobot can now assist visitors on your instant messaging (IM) channels, such as Facebook, Instagram,
What do you think is the best way to connect with your customers?
Hi Zoho SalesIQ user, Connecting with your customers via Calls is one of the more effective ways of engaging with your prospects and customers. Most businesses use PBX systems and VoIP to connect with customers who are online on your website, even without
[Important] Inactive unknown visitors clearing in Zoho SalesIQ
To ensure that only the best prospects are retained and to clear unknown visitors from your account, Zoho SalesIQ will routinely remove inactive unknown visitors who have not shown any activity for more than 6 months. Previously, we stored all visitors
Get instant payments on chat with the Zoho SalesIQ - Zoho Checkout integration
How often have you lost out on a potential sale deal due to the lack of an immediate payment solution? How frequently have you encountered delays in purchases or missed out on sales opportunities simply because the process of product booking and payment
Meet us in your city! Zoho User Group (ZUG) meetups - India 2023
We are excited to announce that our Zoho Users Group (ZUG) in-person meetup is back in India. These meetups provide an excellent opportunity for Zoho users to meet and interact with experts and network with other users. This year's Zoho SalesIQ ZUG India
Apple TV Application Logs Out Every Day
Why is it that the Apple TV Sales IQ application logs you out every day? Why must we spend the time to login to zoho.com/tv every morning with the code? Is this really necessary? I like the concept, but it needs some attention. The Dashboards need to
#1 Right data, right result! Link the data collected in SalesIQ with Zoho CRM fields.
Updating the important data manually from SalesIQ to your CRM for each visitor will be tedious. SalesIQ can help you by pushing the data gathered about the visitors to your Zoho CRM automatically. Your business might require some extra information of the visitor to be stored in CRM for sales follow-up or to your support executive to help the customers on their next visit. So, automating the process of pushing data from SalesIQ to CRM will make your system efficient by avoiding manual work. The visitor
Retarget your past mobile users and engage with them using Push Notifications
Missed a chat request from your mobile app user, who didn't provide any contact information such as Email or phone number while initiating the chat? And, wondering how to reach out to them? Push notifications are here to save you. Push notifications are the fastest and easiest way to grab your users' attention and encourage them to engage with you. How to do that? In the SalesIQ dashboard, navigate to Visitor History, select the missed visitor chat, and click on the Mobile icon on the Visitor info
The Future of Live Chat: Essential Customer Engagement Features for 2023
It has been more than 20 years since live chat for support and engagement became mainstream. Almost all websites these days have some sort of live chat tool embedded, and most website builders come with an integrated live chat software solution. So, if
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