Zobot - Customize Chat Window Size
Can we target the Zobot chat window size w/ CSS or JS to make it 1100px wide and be positioned in a custom div on our web page? We would like to replace all of our web forms with custom Zobots but the standard small chat window, bottom right or left cornerSalesiq
Hello, we have few vip clients we were looking for a way to directly route that chat to human handoff rather than going through the BOT. Is there a way to achieve that ? Also we use dialogflow with salesiq if that helps answering the questionTips to build a powerful custom Widget using SalesIQ Scripts
Hi everyone! Great to see you. In our earlier posts, we discussed SalesIQ's built-in widgets and how to build real-time custom widget for e-commerce businesses. Today, we are going to discuss tips for building an effective custom widgets. As we know,Bring all your apps to one place using Custom Widgets
Hi everyone, Our previous post covered the SalesIQ's built-in widgets and their benefits. In this post will learn about the basics of building custom widgets in SalesIQ. Before getting started, let's understand why we need custom widgets and how it canUsing SalesIQ Javascript API with Desk ASAP Integration
We are using SalesIQ and have an integration using the Javascript API, such as: $zoho.salesiq.visitor.name(user.fn + " " + user.ln); However, when using ASAP, we do not have access to the Javascript "$zoho" or "$zoho.salesiq" as it is not initializedCan you set the default country code on a Zobot 'tel' input card?
Hi I'm using input cards on my Zobot. The 'tel' input card for phone numbers defaults to adding a +1 (USA) country code. Can I change this to +44 (UK) because all my customers will be British? The documentation doesn't mention this as an option so I suspectalert banner prompt/exit pop up as options to select on automated trigger creation
it would be very helpful if in Zoho SalesIQ we will be able to select banner exit/welcome pop up or alert prompt as an option for an automated trigger when visitors access or leave specific web pages (no-code development as an options to set up)WhatsApp messaging channel on Zoho SalesIQ
I think will be necessary to include WhatsApp as messaging channel on Zoho SalesIQ in order to be a complet omnichanel solutionMessaging Channel Instagram Direct on Zoho SalesIQ
I think will be necessary to include Instagram Direct as messaging channel on Zoho SalesIQ in order to be a complet omnichanel solutionTip 2: Perform customized actions on Codeless bot using Plugs
Chatbots are considered evolving technology which is a great tool to increase engagement and assist your customers ceaselessly. The platforms to build these chatbots are advancing as now you can build a complete business-centric bot with absolutely noHow to hide "We are online" after one time user clicked
I'm using salesIq message on my website but there is a problem i set to show we are online near the chat button but i wanted to hide this message after user clicked on the button. the message is over some of my website element and disturb user from usingvisitorsession not working on delpoyment - Zobot
Hello Team, I have checked everything from the documentation, everything looks fine. I have used this code for a demonstration of the issue of my bot.Code returns Null value when published in production site. zoho.salesiq.visitorsession.set("screenname",visitorsession not working in Zobot when Deployed
Hello All, I am a little baffled with the issue I am facing with Zobot. I have developed a Zobot in which I am using visitorsession to store some values and reuse them later. It works great in Zoho Developer environment, we used Deluge scripts optionHow to link multiple brands/websites to territory
Hi Guys, We have around 100 brand/product specific websites which we want to assign to 10 territories (10 each) and track the matrix for each territory in terms of total visitors, total leads, total chats, total sales etc. done in each brand/websiteCookie banner API
The cookie banner is configurable to show "Decline" button in the rendered banner. What does the decline button do? Is there a way to hook into it with API, so I could execute my own logic if the user declines?Optimize your Calendly schedules with Zobot
Hello everyone! We all know managing and scheduling appointments with prospects can be a daunting task, but not anymore! Provide your website visitors the ability to schedule appointments/bookings with you at ease with the Calendly integrated Zobot. Let'sManage brands/website via API
Hi Guys, We have a website purchase workflow and there can be any number of websites and there is no way to manually do all configuration and set up. As per our business workflow we have to create SalesIQ Brand/website automatically via calling an APIHow to have a Zobot pass the flow seemlessly to another Zobot
I am currently trialling the codeless Zohobot service and so far loving it. The use of plugs is particularly powerful, as it lets us look up a user in our CRM and take actions depending on their customer level and status. However, this Zobot is gettingClosing chat bubble
Hi, I have a problem with the chat bubble in Zoho SalesIQ, It is impossible for my customers to close this, which can be disturbing for the user experience, can you help me to simply add a cross, to easily close this chat bubble? This is my site: https://hopstock.fr/Web site unresponsive. Works when Salesiq is disabled.
Getting the following errors when navigating to any page on our web site. Disabling salesiq solves the issue otherwise the page remains a blank screen until it is manually refreshed :( Any ideas from anyone?Need remote support on integrating Zobot with Zoho booking
I need Zoho partners assistance on integrating Zoho booking with Zobot. The idea is to fetch Zoho booking appointments right in to, Zobot chatbot.Integrate Zoho SalesIQ with new social network
Hi Zoho, Currently, Zoho SalesIQ supported chat in Facebook Messenger. I need to use SalesIQ on other social platform that haven't been built in Zoho SalesIQ. Like users chat on my social platform, we will forward conversation to SalesIQ to get the responseActivating Zobot instead of chat
Hi folks, I know this will be obvious, but I have not been able to locate the details on this via google or youtube. We've had SalesIQ life chat set up for a while now and it is working perfectly. I have just finished development of a Zobot (using codeless)Sales IQ Chat WordPress page give a 404
Wenn clicking in Zoho SalesIQ on the link to integrate the chat and after on the WordPress icon I'll be redirected to this page https://help.zoho.com/portal/en/kb/salesiq-2-0/integrations/cms/articles/live-chat-and-visitor-tracking-software-for-wordpress?source=WelcomepageSales IQ Chat Form Custom Field and Layout Rule
Hello, I think sales iq chat form custom field needs to be improved. I recommend to add country code field based on IP location (like zoho form) and we should create some layout rules for fields. RegardsZobot triggered via button onclick with custom action only shown once
Hi, I have a web page with a button configured like: <button type="button" id="download-sample-chapters" onclick="$zoho.salesiq.visitor.customaction('download-sample-chapters-onclick');">Download sample book</button> And I have a codeless zobot configuredMeet Zobot, your appointment scheduling assistant!
Great to see you! We have another simple yet efficient Zobot for you this time. This one is a Zobot that showcases the services available in the organization and schedules appointments for your clients. As an example, we have taken the healthcare industry. You can customize the Zobot according to your website/Industry needs. Bot Requirements: Initiate chat/ Trigger a welcome message. Lists out the services and doctors available inside the hospital organization. Schedule consultation appointmentsCustom SmallTalk : Cannot delete phrases
I created a duplicate small talk package and tried to add additional responses into an existing small talk phrase. This works fine. But when I try to delete the old phrase, I notice that clicking on the delete does not work (it is not clickable) for anyAllow the reordering of Criteria Router Rules
The criteria router feature in SalesIQ is a great feature as it allows me to define different rules for different pages on my website and lets me add contextual quizzes. If I understand it correctly, the Criteria Router evaluates these rules in order,Add an undo button in code less bot builder
This will help when we accidentally cut the wrong flow using the scissor tool. The code less bot builder, in addition to disconnecting the flow, also rearranges all the downstream blocks all the way at the bottom of the screen. So we need to reassembleCapture more leads with Realtor Zobot, the real estate bot assistant!
With the real estate Zobot, you can literally close more deals than humanly possible. It engages, nurtures, and converts buyers and sellers into clients. Say there is a visitor on your real estate website who is on the lookout for a new place to move in to or is looking to sell his/her property. The visitor is pretty lost and is seeking for help. You, being a real estate agent who is endlessly juggling old and new properties, evaluating properties and chasing goals, miss out on this potential visitor.SalesIQ SDK for React native error on building
Hello there, I want to intergrade SalesIQ to my react native application, the installation guide very clean and I am following these step fine. But unfortunately I got an error on building: D:\MY_APP\node_modules\react-native-momosdk\android\build\intermediates\runtime_library_classes_jar\debug\classes.jar:Adding a Channel to SalesIQ
I have a client that currently uses Zoho CRM and Zoho Desk. They would like a live chat to place on their website that has a mobile app and chat bots (something like SalesIQ). However, they would also like to have all this work over SMS as well. Does the SalesIQ API allow this? Can I add visitors without them being a visitor on a website? Thanks! Bryan RedeagleBuilt in logging library for Deluge Script
The info keyword is very useful to inspect the various message objects in Deluge, but some way to store these logs for a while (even if they get deleted every 24 hours or so) is even better. A built in logging library in Deluge script would be immenselyExplore the potential of Zobot-Zia Skills integration
Basics first, what is a Zobot? Zobot is a flexible bot development framework, that will let you build AI assistants that can be deployed to assist visitors hitting your site. Functionalities of the bots can be streamlined based on your business requirements without having to compromise your needs. Zobot is also open for integration with other best bot building platforms. What are Zia Skills? Zia skills platform lets you build conversational AI assistants, that are capable of more than just merelySales IQ chat start REST Api
Hello, I am trying to handle the conversations between the operator in salesIQ and visitor in my chatbot. So for that, I am using Sales IQ V2 REST Apis, So from the API collection, I figured it out of using conversations Visitor Api to send visitor messagesCode less bot builder issue: cannot disconnect single edge in the middle when multiple buttons go to same block
In the code less bot builder, if there are multiple buttons all going to the same block, it is not possible to disconnect a single edge in the middle because clicking on the Scissor icon only removes the lowest edge. This is because all the connectingSpreadsheet based CMS for the Zoho Answer Bot
I am really excited by the Answer Bot in Zoho SalesIQ 2.0 release, but I miss something from Dialogflow. Dialogflow has this feature where the entire bot can be exported and imported as a ZIP file. In turn, this allows folks to type all the questionsSales IQ chat is not working in signed android apk
I have integrated ZOHO sales IQ support chat and i have followed each step and its working fine in my development build but when i create signed APK for it. Chat does not work in it and showing awaiting for detail. I previously asked the same query butUnanswered Questions (UAQs) taking too long to show up in Admin
I am in the process of creating a course on Zoho Answer Bot, and I intentionally tried a phrase which the bot could not handle. I did not do it from the simulator, but interacted with the actual live bot. While I did get the expected response from theNext Page
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Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagementPlug Sample #1 : Fetch ticket status from Zoho Desk on Codeless bot builder!
Hi everyone, Good to see you. Are you using the Codeless bot platform for building your bot? Did you know that plugs are exclusively made for performing customized actions on Codeless bot? Here is a simple plug for fetching the status of the ticket fromBuild powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is aPlug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiterNow Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferred
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Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter
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