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                                                                                          • Most Discussed Topics

                                                                                          • Sales IQ creating multiple leads for the same visitor

                                                                                            Hi there, We've noticed over the last few days (possibly longer) that sales IQ seems to be creating multiple records in the CRM for the same user. For example, I have one user that has been added as a lead 5 times in the past 24 hours. So it's creating
                                                                                          • Cookie banner API

                                                                                            The cookie banner is configurable to show "Decline" button in the rendered banner. What does the decline button do? Is there a way to hook into it with API, so I could execute my own logic if the user declines?
                                                                                          • Coin float sticker without bubble or at least minimizable

                                                                                            Hello, there had been a request 3 years ago by another customer and you said you were working on it, but still it is not fixed. https://help.zoho.com/portal/en/community/topic/different-icon-for-mobile-widget Can we have the float coin sticker without
                                                                                          • Incoming chat to ring to phone

                                                                                            I have a request. Before we moved towards SalesIQ, when a customer would start a chat from our website, it would put the customer in a hold queue state and it would ring to our phone system. When we picked up the phone call it would place the call on
                                                                                          • Help with creating a filtered list of visitors to a specific page

                                                                                            Hi Experts, I am wanting to have a filtered list of visitors to a specific page on our website. I can create the filter based upon the 'Landing page' but visitors may land on our home page then navigate to the page I want to record.  There does not seem
                                                                                          • Sticky Posts

                                                                                          • How to nurture leads, manage contacts and grow your B2B business with SalesIQ?

                                                                                            Zoho SalesIQ is one of the most powerful support tools in the industry and is preferred by millions of customers. SalesIQ is used to acquire leads across various sectors and automate your workflows. The all-new SalesIQ brings more power to your business
                                                                                          • Now connect with your SalesIQ visitors via Facebook Messenger

                                                                                            Introducing SalesIQ and Facebook Channel integration for your business communication. If you have a Facebook page for your business, you can link SalesIQ to the page and the followers can connect an converse via Facebook Messenger.  Operators can attend
                                                                                          • Join us to learn how to target and engage your mobile app users using Mobilisten! (Mobile SDK)

                                                                                            Do you use a mobile app for your business? And want to improve your in-app support and user engagement? Please join the webinar to check out how SalesIQ's Mobilisten can help you to target and engage your mobile app users. What is Mobilisten? Mobilisten
                                                                                          • Engage and support visitors better with all new Zoho SalesIQ V2.0!

                                                                                            By Addressing more than 120+ customer requests, adding 23 new features, 27 feature enhancements, and including 4 custom tools; we are finally ready and thrilled to introduce our new version of Zoho SalesIQ that takes your visitor engagement, sales, support
                                                                                          • Zoho launches Zoho LiveDesk - Deliver Instantaneous Happiness to your customers

                                                                                            We are excited to announce our newest arrival to the Zoho Family, Zoho LiveDesk a live chat software on the cloud. Related blog post can be read here.  With Zoho LiveDesk you can instantly connect to your customers and deliver instant support. In the era of real-time communication and instant-everything, customers expect a prompt answer to their questions. With its neat web interface, Zoho LiveDesk allows agents to pick customer chat requests and help them to solve their problems instantly.  You