Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagementSending WhatsApp Template Messages Outside 24-Hour Window in Zoho SalesIQ
Dear Zoho SalesIQ Team, I'm writing to request a new feature for Zoho SalesIQ: the ability to send approved WhatsApp template messages to customers outside of the current 24-hour window. Understanding the 24-Hour Window: Currently, Zoho SalesIQ allowsZoho salesiq user count and billing is not correct
Now we have 4 users but when i look at the plan, it looks 5 users and want me to pay for 5 users. Please check itDate & Time slots Problem
I am trying to use this Date & Time slots card but it won't late me save it I get the following error what am I missing?Conect chat of salesiq with zoho cliq
Is there any way to answer from zoho cliq the chat of salesiq initiated by customers?Have the possibility to import or export codeless Zoho bots.
It would be cool if zobots could be exported and imported.SalesIQ Zobot - can't get "Card Wait Time" to work
In Zobot, in any "Send Message" card, there is an option to enable "Card wait time." It gives the option of pausing for between 5 to 10 seconds. I've tried it numerous ways, but I cannot get this function to work correctly. Zobot always zips right throughOpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.[Resolved] Service Alert: Messaging Slowness in SalesIQ (IN DC)
The issue is been resolved now and all the operations function as normal. We are currently experiencing slowness in messaging operations within SalesIQ, starting from October 21st, 10:05 AM (IN DC). We apologize for any inconvenience this may have caused.Need to change owner for SalesIQ to match Zoho Owner/Admin
My company recently acquired Bounty.co and all the Zoho account information has been properly transfered. However, when I am logged in as Jessica Thorpe (Jessica@gen.video) I am showing up in the chat feature as Aaron Decker during the live chat sessionHow can I make the close button to appear on the landing page of the signature?
on mobile devices if the visitors hits the close button at the top of the chat window, that chat closes and the visitor is left with a blank page with no way to open the chat againSetting Mandatory filling of name and email with the valid ones
Does anybody know that how to setup the default value in order to ensure that users fill out the valid name and email address. Or is there other ways to ensure that users are compulsory to fill out the name and email address on SalesIQ.How to launch ZohoIQ by clicking on URL
I want to add an option for visitors to launch the chat by clicking a hyperlink.How to hide "By clicking 'Accept', you confirm that you have read and agreed to our terms and conditions in the document."
At the first time user leave a message, it always show a message like "By clicking 'Accept', you confirm that you have read and agreed to our terms and conditions in the document." How to hide or disable it?SalesIQ VS DESK ASAP chat funtionality
Can someone please advise what chatbot will function better for my company. I currently have zohoone, and use CRM. I noticed the SalesIQ is built-in to CRM so all chats are attached to contact and lead record. This appears to be the only benefit to usingNow connect your existing WhatsApp business account with SalesIQ
We had a great response from our customers for our SalesIQ - WhatsApp channel that we released a while back. The WhatsApp channel used Twilio, a third-party app, to connect your SalesIQ portal to WhatsApp. However, there were a few limitations, and oneHave the ability to upload SVG file for the floating widget
It would be nice to have the ability to upload a .svg file for the floating widget, because PNG's kind of get distortedSpeak your Customers' Language: Azure AI Translator for SalesIQ is here!
We're happy to reveal the all-new integration of Azure AI Translator with Zoho SalesIQ! With this integration, visitor messages in foreign languages can be translated to your operator's language for easy, quick support, breaking down language barriersHow can I change the chat window design it look ugly with all that much blank space
all this blank space looks ugly I want it to look like thatPrefetch Links
I have noticed recently that when adding links to chats, it will prefetch the contents of the URL given. This is new and is causing some issues with certain sites that we direct customers to. Is it possible to turn of the prefetch of links when they areSalesIQ Setup
I am setting up SalesIQ. I have a "Let's Get Started!" guide. Can someone tell me how to bypass this?Messages sent from Facebook Not Logging in Zoho SalesIQ After Replying from Facebook (partial sync)
Hello Zoho Team, I have integrated Zoho SalesIQ with my Facebook page to manage customer interactions. While I can receive messages from customers through Facebook in Zoho SalesIQ without issues, I’ve noticed that when I reply to customers directly fromWhatsApp Template Messaging integration module for WHMCS
WhatsApp Template Messaging integration module for WHMCS Order Notification Billing Notification.Exciting News: WhatsApp Templates is now available on Zoho SalesIQ!
We are excited to announce the launch of WhatsApp Templates on SalesIQ, a highly awaited feature that will take your business messaging game to an all-new level. This is going to help you enhance your communication patterns, while also allowing you toSalesIQ - Chatbot fails to assign user id to tickets in Zoho Desk
I've run into this issue where chat bot when associating a ticket for zoho desk can create the ticket just fine and pull the information until I add an assignee ID. then it always fails. Is there something i'm missing? i've attached setting that doesMinimise chat when user navigates to new page
When the user is in an active chat (chatbot) and is provide with an internal link, when they click the link to go to the internal page the chat opens again. This is not a good user experience. They have been sent the link to read what is on the page.WhatsApp Business Calling API
Dear Zoho SalesIQ Team, I would like to request a feature that allows users to call WhatsApp numbers directly via Zoho SalesIQ. This integration would enable sending and receiving calls to and from WhatsApp numbers over the internet, without the needNo Close Button or X on Chat Window
We just started using SalesIQ Chat. In the Settings >Brands>Personalization>Chat window we see the preview below, with the X below the window. However, in all our browsers we don't see the X. We've had customers frustrated because they can't close it.Is there a way to keep Sales IQ on?
It seems that the only way for my site to say that we're online is for me to have the app or salesiq site open. Is there not a way to have the Sales chat bot open and say we're only and for me to just get a notification when someone interacts? It's not.Please someone help me with .salesiq.domain()
Hello, I have a domain, camisashabers.com.mx, and a subdomain, tienda.camisashabers.com.mx. I have placed the required code before the </body> tag on both the domain and subdomain, but it isn't working correctly. When a visitor moves from the domain toTracking SalesIQ Across Multiple Domains
I use Unbounce for my Landing Pages and Wordpress for my website to display our product. Our unbounce domain uses a sub domain, and one of the shorter URLs we own. It may look something like this: http://try.example.com Our webiste domain would be: http://exampledomainlong.comDomain / Sub-Domain Crossing
Hi, I'm encountering an issue with user tracking. Our main website is https://www.espatial.com, and our product is located at https://maps.espatial.com. We log user information when they complete our sign up form. But we're encountering several instancesCannot link my Whatsapp business account
I can't link my WhatsApp Business account, I get an error that says "portal already taken." I've already contacted support, but it hasn't been resolved. Does anyone know how I can fix it?I cannot connect to whatsapp business gives me Portal name already taken
I can't link my WhatsApp Business account, I get an error that says "portal already taken." I've already contacted support, but it hasn't been resolved. Does anyone know how I can fix it?Is it possible to display SalesIQ chat embedded in the page (not floating)
Zoho SalesIQ chat appears floating when user click chat button in the bottom right corner (also floating over the website content). Is it possible to embed chat window in the page so it wouldn't be floating, but displayed in the given DIV element, andCustomize your SalesIQ live chat with Custom CSS and blend it with your website design
Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the designZobot New User prompts on Whatsapp
I created a codeless Zobot through SalesIQ to ask for users' query on Whatsapp and then raise a ticket. The Zobot is working correctly except for new users for whom it is asking for an email (which i understand that the user must be registered as a contactQueuing in live chat
Is it possible to put chat visitors in a queue when agents are at their maximum chat limit? Chat limit is currently set to 10 active chats at a time, however operators are still being sent chats once they hit the maximum. If we could queue chats thenNo Zoho SalesIQ app in PlayStore
Unable to find the app in playstore. Google search provided link that is invalid. App may have been removed. Request to add it back so we can monitor chat on the go.Sales IQ
Hello everyone, I have tried to find the solution for a problem with my instagram account, and I noticed the situation has happened to other user, how can we fix it? "When someone connects directly to our account, they ask "can we send you an email?"Next Page
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Announcements
Holidays and celebrations: Unveiling SalesIQ's seasonal theme!
The holiday season is upon us, and we are feeling all the more merrier at SalesIQ while we unveil this seasonal update. Get ready to sprinkle some holiday magic onto your websites with SalesIQ's new seasonal theme. This new festive theme will provideExploring SalesIQ's Top Features of 2024: An Insider's Look 🔍
As we wrap up another year at Zoho SalesIQ, it's time to reflect on how far we've come. This year has been incredible for us in our journey to build a more powerful, flexible, and customer-centric engagement platform. We've introduced several featuresSalesIQ-Desk integration update: Seamless helpdesk ticket editing in-chat!
Did you know you can now edit your desk support tickets within SalesIQ? Happy to announce the latest update to the SalesIQ-Desk integration. Managing your customer support tickets within SalesIQ just got even smoother and better. No more toggling betweenPlug Samples #12: Verify Customer Mobile Numbers with OTP to Avoid Spam Entries
Hi Everyone! Verifying customer information is critical in business to filter out junk data and spammers. Whether it’s lead generation, appointment booking, or any other operation, ensuring quality data is essential for driving meaningful outcomes. AExciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each under
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ChatGPT only summarize in English
Hello i' v enabled chatgpt in salesIQ, it works great inside conversation (revise, Rephrase etc) add tags works well with another language than English. But when I want to summarize it render only in English, despite sales IQ is set to another language.Assistance with Setting Default Values for Zoho Chat Custom Fields
I am currently using the Zoho Chat JavaScript API to successfully add custom fields to the chat interface. While the implementation of these fields has been smooth, I am now looking to set default values for these custom fields. However, I couldn't findPlug Samples #12: Verify Customer Mobile Numbers with OTP to Avoid Spam Entries
Hi Everyone! Verifying customer information is critical in business to filter out junk data and spammers. Whether it’s lead generation, appointment booking, or any other operation, ensuring quality data is essential for driving meaningful outcomes. ATransform Your Customer Support with AI-Powered Chatbots in Zoho SalesIQ
Ever wondered how some companies seem to have superhuman customer support? Let's uncover their secret! In the digital age, customer expectations are skyrocketing. Did you know that according to McKinsey, 75% of consumers expect a response within fiveInclude SalesIQ activity when sending Forms data to CRM as a new Lead
Is there a way that when I get a new lead via a zoho form on my website to include the activity in CRM? I have Sales IQ integrated with the form however, most of my leads do not talk to us through the chat fuction but they do fill out a zoho form. Id
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Plug Samples #12: Verify Customer Mobile Numbers with OTP to Avoid Spam Entries
Hi Everyone! Verifying customer information is critical in business to filter out junk data and spammers. Whether it’s lead generation, appointment booking, or any other operation, ensuring quality data is essential for driving meaningful outcomes. AIntroducing the New SalesIQ Live Chat Widget: Twice as Fast, Fully Optimized for Engagement!
Hello everyone! To celebrate our 10-year milestone, we're thrilled to unveil the new and improved SalesIQ Live Chat Widget! Redesigned at both the User Interface and performance levels, this enhanced widget is not only optimized but also 2X faster thanQualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achieving
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