OpenAI Alert - Plug Sample #6: Reach maximum potential with SalesIQ Zobot and ChatGPT Integration
In recent times, AI-powered tools have seen a remarkable surge in usage due to their exceptional capacity to enhance overall performance across diverse industries and sectors. One such tool is ChatGPT which businesses have started to use predominantlyPass organisation, additional fields to Zoho CRM visits
We would like to break down our visits using fields not currently passed to CRM, that we would extract from the contact field like the organisation, but also custom fields we have on the contact like persona, paid status, etc I realise I could a use aWhatsapp integration start conversation
Hello! Is there any way I can use the whatsapp integration with SalesIQ to contact leads? I would like to start a conversation and not just reply to incoming chats. Thank youhow Change text "Hello ! Welcome to a world of endless ....." ?
Hi please help to me , how change text " Hello ! Welcome to a world of endless possibilities. Explore our selection of products and services crafted to enrich your life." i can't find it Best RegardsVisitors online don't working
I setup my account for our site migbusiness.ru . We need see visitors online depending from time spent by visitors in our site. But it isn't working. I add into site integration code(for chat and visitors track). I setup the integration SalesIQ with ZohoCRM.live view is not working
Live view is not working on My website Can you please help When a customer come to my website zoho do not show me the location of the customer it not even show anythig my website Attaching a ss my be you understand my problemUsage of OpenAi in SalesIQ
I am currently exploring ways to enhance our customer support services, and I've been considering integrating OpenAI with SalesIQ to leverage its capabilities for better communication and problem-solving. Specifically, I'm interested in utilizing ChatGPTHow to get website page info and blog post texts from WordPress to Answer Bot
Hi All, Does anyone have any experience on how one can get a spreadsheet from WordPress that can then be imported to SalesIQ resouces. I want to set up a Hybrid codeless chatbot using Chat GPT, but as usual the support given via SalesIQ was basicallyVisitor insights now in your inbox with SalesIQ Extensions!
Hello everybody! Responding to your prospects emails can be a bit tricky, especially when we don't know much about them or their interests. Cause what's the point if a salesperson is unaware of the customer needs? Just imagine I told you that you canIntegrating SalesIQ + WeChat: Converse with WeChat users directly from SalesIQ!
Hello everyone. We're back with another exciting update! The much-awaited integration of SalesIQ with China's most-used instant messaging application, WeChat is here. With this integration, you can now connect your business' WeChat account with SalesIQ.Zobot and Flow Controls conflict
Hi, I configure a zobot with the codeless interface without any issues. But i'm facing a problème when I published the zobot. The zobot start the chat when a visitor clic on the chat button but a form appears in the conversation from Flow Controls andBooking Page not showing the dates
Book an appointment select date issue We have the above issue that we are able see the calender dates when we book the appointment in chrome where they are not showing in firefox. Please help us on this issue.SalesIQ not showing data in collected leads
Hello, we have implemented SalesIQ on our website and all looks OK in the SalesIQ portal. We can see all the live visitors. We are also collecting lead contact details via one of our website forms. The lead is automatically created in Zoho and also in the SalesIQ we can see details about that lead. However, there is no data from SalesIQ in the Zoho CRM itself for that particular lead. What is the reason behind this and how to solve it? Thanks! TomHiding the win_close minimize button.
We are framing the widget into a Winform app and don't want to allow customers to minimize the floating chat window. Is there anyway to hide the button that minimizes/collapes the chat window? Thanks.Zobot Integration Cards for Zoho Creator and Zoho Flow
Dear Zoho SalesIQ Team, I'm writing to request a new feature for Zobot: integration cards that enable two-way data exchange between Zobot, Zoho Creator, and Zoho Flow. Current Limitations: Zobot currently offers integration with external services, butDoes anyone else find the Zoom Phone (VOIP) integration entirely uselses?
We were told that Zoho CRM Plus had tight integration with Zoom Phone - the ability to route incoming calls from Zoom with SalesIQ to a member of either our sales or support team. We have the integration between Zoom Phone and Zoho SalesIQ working, butDisabling automatic popup of zoho chat window
Is it possible to disable the automatic popup of Zoho chat window?Zoho SalesIQ quick help - Getting a message "choose department" even though i never set this up
Hi there We started to use the ZOHO SalesIQ feature, and have an issue: I want that the bot will work like this: User clicks on the chat icon - he should get But instead - whenever a user sends a message to the bot he gets the "choose department" messageSalesIQ - how can I have Zobot jump in as soon as a chat is opened?
At the moment, we're forced to use a pre-chat form, but these feels a bit redundant now there is Zobot. There needs to be a toggle to turn this off (which there currently isn't) - to allow a bot to jump straight into a chat. Like every other live chatUTM tracking for Telegram in SalesIQ
Hi! I am the owner of the company. Now I'm choosing a CRM solution. You have created a very interesting product ZOHO ONE! I have the following situation. Many of my clients don’t want to chat on my website page because they view the site from their phone.Zobot Codeless Bot Builder - Basic Contact Info Collection
I have noticed a bug or issue in collecting contact information via the Zobot. When setting up the codeless bot builder app, after the initial welcome card, I prompt the user using the name card to enter their name. During the testing process within theHow to disable salesIQ chat on mobile devices ?
Hello, I placed the salesIQ script in my header. I would like to disable it on mobile devices. How can I do please ? Thanks, SimonSpeak Your Customers' Language: SalesIQ's chatbots now support 30 languages 🤖
We're unveiling some major upgrades to our chatbot that are set to revolutionize your experience! Now SalesIQ support 30 languages for both Zobot and Answer bot. By speaking your customers' language, you can enhance engagement, improve customer satisfaction,Live Chat notifications
Hi Community, We have recently introduced the live Chat function and I noticed that the live chat notifications seem a bit ´´weak´´ in terms of catching the agents attention. This is particularly problematic when Zoho screen is in the background, i.e.How to integrate 3rd party API
Can you provide the documentation how to integrate 3rd party api and display the response in carousel.SalesIQ Zobot - Open third-party URL
Hi team, We are creating a Zobot in SalesIQ and we have 2 button texts. Chat with AI Assistant Chat with human What we want to happen: - as soon as the visitor clicks on the "Chat with AI Assistant", a third-party URL should open in a new window. We'reZobot and Triggers together
Hello, we use zobot when the user clicks on the chat button. But we want to use triggers too, when the user is landing on a specific page url. Currently we are forced to use another tool for triggers. Thank you.Silos within Zoho Development teams for different Apps?
Hello, We started new with Zoho ecosystem. It is wonderful experience to see how every aspect of business is accommodated. At one end, when one gets excited to see the requirement covered; however that experience is not consisted across apps. One suchBuild powerful multilingual bots for your website with Zobot-Dialogflow integration!
We are familiar with the fact that Zobot is chatbot framework that lets you develop extremely flexible, integrable and customizable bots. Not just that, Zobots are also versatile enough to let bots built on other prominent third-party platforms to be mapped with them. Thus, letting its users leverage the power of bots built on other platforms to assist their visitors. And, Dialogflow is the new addition to the line of integrations that Zobot has extended. So, what is Dialogflow? Dialogflow is ato create 2 different language bot flows in zobot?
Hello, I want to create 2 different Zobot flows with codeless bot builder for my website languages: Turkish and English. First of all, I don't want to use Dialogflow that will defect the language and translate with Google. I want to create a flow withSalesIQ - Answer Bot - Seeming issues with language/localization
Hello everyone, I am currently evaluating SalesIQ Enterprise to see if it suits our requirements, and I have the following comments/questions. Could you please help? The Answer Bot doesn't seem to recognize the language I am using in my initial approachZobot doesn't search for faqs and articles
Hello everyone! I've encountered an interesting obstacle on my way that I can't solve. I'm configuring Zobot using the Codeless Bot Builder, and unfortunately, the Answer Bot option doesn't retrieve data from either articles or FAQs. In both cases, theOptimizing Chatbot Versatility by Combining Answer bot and Zobot
Hi everyone! Great to see you. We are delighted to introduce the Answer bot card/autopilot function for the Codeless and SalesIQ Script bot platforms. This provides your bot with Q&A capabilities similar to the Answer bot. So, you can bring your AnswerWebhooks for WhatsApp/Telegram in SalesIQ
Good day! I have a webhook configured for events 'conversation.created', 'conversation.visitor.replied' and 'conversation.operator.replied'. And I send a few messages as user and as operator via a widget on the site, connected telegram bot and WhatsAppChatbot
Can someone please guide me to create chatbot for zoho crm? Step by stepTip & Tricks: Make your Chatbot personal with Criteria Router!
Hi everyone 🤖 Ever wished for a bot that understands your visitors' needs and acts accordingly? We got you! Meet Criteria Router card – your ticket to an intelligent, customer-centric bot without breaking a sweat or code! Let's sprinkle some magic onIdle chat handling Customiziation
I am very much attuned to my customer's habits regarding our chat support system. They will initiate a chat, receive a generic response from Zobot, and then request to speak with a human. When they request a human, our team responds accordingly, or anotherWhat does this Default Line do? And how do I get rid of it?
Won't allow me to publish without connecting it to something, and I don't see it's inherent purpose for the context of a 'button'. Also If I could receive some support integrating with Whatsapp if possible? Because every time I go to integrate it, itsCustom fields from react project
Hi, How I can add custom fields to SalesIq chat from my react project, just calling this API not working for me .customfield.add()How can I pause visitor score from increasing based on lead status?
Is it possible to freeze a visitor score or to copy it to another field in the crm when the lead becomes sold?Next Page
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5 powerful ways to boost e-commerce customer engagement with Zobot
E-commerce has been a game changer for the past decade. It has drastically influenced the way people purchase. This pandemic broke all the existing rules by embracing automation and making the customer experience more personalized. Chatbots play a crucialIntroducing the New SalesIQ Live Chat Widget: Twice as Fast, Fully Optimized for Engagement!
Hello everyone! To celebrate our 10-year milestone, we're thrilled to unveil the new and improved SalesIQ Live Chat Widget! Redesigned at both the User Interface and performance levels, this enhanced widget is not only optimized but also 2X faster thanExciting News: WhatsApp Templates is now available on Zoho SalesIQ!
We are excited to announce the launch of WhatsApp Templates on SalesIQ, a highly awaited feature that will take your business messaging game to an all-new level. This is going to help you enhance your communication patterns, while also allowing you toSupercharge your operator productivity by leveraging the power of OpenAI in Zoho SalesIQ
Heads-up: The OpenAI integration is currently available only for users in (US, IN EU, AU and JP region). We will be rolling it out to other regions soon. From complex neuroscience to simple note-taking, AI has seeped through every part of human lives,SalesIQ Chatbots are now available for Telegram!
Hi everyone! We are expanding our Chatbot's support on IM Channels. Happy to launch SalesIQ's chatbot support on the Telegram channel. Our chatbots are already supported on Facebook, whatsapp, instagram and now Telegram joins the party! This means that
Most Discussed Topics
How to Initiate WhatsApp Message on SalesIQ?
I've just activated a Business WhatsApp phone number through SalesIQ because of its touted omnichannel chat approach. Sounds exciting. I understand that when a customer sends me a WA message, I can reply to it on SalesIQ and keep the chat going, perfect.Why there is "Failure" after the "Answer bot" card
Hi, I'm building a Chat bot for my company. I implement the card "Answer bot" and after this card there is the word "Failure", then if I add another card, this card doesn't work. In this case I add the "End" card. Can you explain how to do to avoid thisCustom Roles & Granular Permission Control in Zoho SalesIQ
Hello Zoho SalesIQ Team, We appreciate the functionalities offered by Zoho SalesIQ, but we would like to request a crucial enhancement regarding user roles and permissions. Current Issue: At present, Zoho SalesIQ provides fixed roles—Admin, Supervisor,Contact details when no answer in Chat
Hello, it would be great to have a feature that when no one is answering in the chat for lets say 60 seconds ... the user gets a meesage to enter his email and we can follow up later. Now we can have only prechat forms ... which can loose potential clientsRestrict SalesIQ Account Notifications to Admins
Dear Zoho SalesIQ Team, We appreciate the continuous improvements in SalesIQ. However, we have noticed that all users, including employees who do not have admin privileges, receive certain account-related notifications—such as the recent splash screen
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5 powerful ways to boost e-commerce customer engagement with Zobot
E-commerce has been a game changer for the past decade. It has drastically influenced the way people purchase. This pandemic broke all the existing rules by embracing automation and making the customer experience more personalized. Chatbots play a crucialIntroducing the New SalesIQ Live Chat Widget: Twice as Fast, Fully Optimized for Engagement!
Hello everyone! To celebrate our 10-year milestone, we're thrilled to unveil the new and improved SalesIQ Live Chat Widget! Redesigned at both the User Interface and performance levels, this enhanced widget is not only optimized but also 2X faster thanPlug Samples #12: Verify Customer Mobile Numbers with OTP to Avoid Spam Entries
Hi Everyone! Verifying customer information is critical in business to filter out junk data and spammers. Whether it’s lead generation, appointment booking, or any other operation, ensuring quality data is essential for driving meaningful outcomes. AQualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. Note: SalesIQ offers native integration with OpenAI, supporting several ChatGPT models,
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