Sales IQ FAQ duplicating
Hey, We have multiple departments. How do I export all the FAQ questions or duplicate all the FAQ questions to associate with another department. We have 393 questions so I am trying to find the best way to take all these questions and associate themI need a custom AI Chatbot to be integrated with ChatGPT to Handle Customers inquiries
I need a custom AI Chatbot to be integrated with ChatGPT to handle Customer inquiries, and save the data to Zoho CRM as a Leads, Also to schedule a demo with clients and more optionsSalesIQ tracking for Zoho Campaigns Forms
Hi there, We have been using SalesIQ and Zoho Campaigns for several years, however, we have just started to experiment with using Forms in Campaigns to add subscribers to lists. We have a landing page on our website and on the landing page we have addedHide Zoho SalesIQ chat widget outside operating regions to optimize engagements
Have you ever found yourself in a situation where you're receiving chat requests from locations where your business isn't operational? Having to set routing rules or manually delete chats from your logs can be tedious and time-consuming, hampering yourUpdate: Introducing Right to left (RTL) support for a seamless SalesIQ experience
The awaited Right-to-Left (RTL) interface support is now available on SalesIQ. This enhancement will make the SalesIQ experience very much effective for RTL users, i.e. your SalesIQ operators as well as your website visitors. Arabic is currently supportedZoho Answer Bot
Hello, We have Zoho Answerbot on our page with salesiq, however we need it to capture the details of the person prior to any engagement, e.g. name, email, phone. Before we enabled Answerbot salesiq used to do this in the chatbox when people click it,Plug Sample #9 - Get Notified on Cliq When Your Premium Customers Interact with SalesIQ's Zobot
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Cliq to make your job easier. Just imagine whenever a potential lead or your premium customers are on your website, and they engage with your chatbot,Only 2 desk departments are showing up in Sales IQ
Hello, I am trying to connect SalesIQ Zobot to Zoho Desk but am I missing something? I can't find Desk Departments called Paybotic Financial. There are only 2 called Paybotic support and operation. Thank you!Let your visitors know and take charge of cookie usage on your website!
Hello everyone! We've got a significant update to SalesIQ's cookie management that gives your website visitors absolute control over their data privacy. With our latest update of the SalesIQ cookie banner, your website visitors can now easily manage theirLinking Instagram Accounts to brands in Sales IQ
Hi, I'm trying to Link 4 instagram pages on my sales iq (i have four different brands). the problem is that, when i connect my instagram accoun to my page, none of my IG accounts are showing up on my SalesIQ account. i'm following this guide: https://help.zoho.com/portal/en/kb/salesiq-2-0/for-administrators/channels/articles/integrating-instagram-channel-with-salesiq#How_to_integrate_Instagram_account_with_SalesIQOut of Hours salesIQ option
Where can I find code for a plug to give customer the Option to close chat bot if out of hoursAllow Sales IQ Email Chat Transcripts To Be White Labelled / Customised
Hi There ISSUE: - If you are using Zohbot and have various Q and A type of flows > mapping to fields in leads/CRM via API > when Zohbot flow finishes > SalesIQ sends an email as "SALES IQ CHAT TRANSCRIPT" REQUIREMENT: Allow us to customise this by meanswhatsapp integraties salesiq
Hi, my whatsapp is connected but when there are no operators available, the messages don't get true to salesiq in missed conversationSupercharge your operator productivity by leveraging the power of OpenAI in Zoho SalesIQ
Heads-up: The OpenAI integration is currently available only for users in (US, IN EU, AU and JP region). We will be rolling it out to other regions soon. From complex neuroscience to simple note-taking, AI has seeped through every part of human lives,Zoho Bookings input card displays timeslots in "Eastern European Summer Time (ART)" timezone
Hello, I am using the Zoho Bookings Zobot input card to have visitors book appointments with me. However, the timeslots are displayed in the "Eastern European Summer Time (ART) - GMT+3" timezone, while I'm based in France, where we have the "Central EuropeanNeed professional assistance in connecting ZOHO API to my chatbot server
Hello there, I have developed a chatbot from Replit with the focus of connecting OpenAi to ZOHO Webchat. I believe that I have made considerable progress and at the moment, I am struggling with connecting the ZOHO backend to my server. I connected withChange default feedback message
Currently the following appears: "It was my pleasure chatting with you today. Please take a moment to drop your rating." I can't find where this is stored. Can this be changed?📣 Join our ZUG Zobot 101 - A Zoho Developer Learning Series for a dive into Conversational Chatbots
Are you ready to join us on an adventurous journey into the world of chatbots? Look no further because the ZUG Zobot 101 is here to take you on an extraordinary ride through the realm of chatbot innovation! Zobot 101 agenda 🤖 Get started with buildingSales IQ Tagged Links in Email Show Clicked but Dont show in SalesIQ CRM record or on salesiq live
When sending out templates or emails that have multiple links (with Sales IQ attached to each link) I will get notifications when they are opened or "clicked". However after immediately going to Live View on Sales IQ (and even days later) it does notReady for a Meet up? Coz ZUG is back! Zoho User Group - US 2023
Picture yourself in a dynamic environment buzzing with the energy of like-minded individuals who share your passion for harnessing the power of Zoho. Our ZUG meetup is not just an event; it's a gate way to a realm of possibilities. It's where you canAnswer chats in CRM?
Is there a way to integrate with CRM so that live chats popup inside the CRM? Basically I don't want my users to have to keep salesiq.zoho.com and crm.zoho.com tabs open all the time. Would be nice to just answer the chat inside CRM.Zoho User Group (ZUG) Meetup: A Spectacular Kick-off
Hey SalesIQ enthusiasts! Our Zoho User Group meetups are on full swing and we're thrilled with the incredible energy and insights shared during our recent SalesIQ ZUG meetups in USA. Don't just take our word for it – here's what our attendees had to say:Edit color of offline response message box in Live Chats
I am wondering if it is possible to change the message box color in the "offline response" and other messages for Live Chats. The current grey box does not make it obvious that there is a message displayed and looks like a previous message (see attached)Does Zoho Live Chat Support WordPress CMS?
Hey there, i have a website Tafsiran.com and i want to use zoho chat for my website. is it support for Wordpress CMS. Thanks.Zoho Books integration
Is there any plan to integrate Zoho Books on side panel so that for example we can know which client we are talking to?Now connect and engage with your LINE chat users right from SalesIQ!
As we widen SalesIQ's feature base to cater to a wider audience, this integration emerged as the best path forward. Happy to introduce the integration of LINE with SalesIQ, our newest addition to the IM channels family on SalesIQ. This channel will allowChatGPT with saving user context
Hello, everyone! I've encountered an obstacle on my way that I can't solve. I want to create a Zobot instance connected to ChatGPT. I want to chat with ChatGPT while saving previous user questions (context). So, I have created a Zobot instance with codelessGoogle Analytics 4 not tracking SalesIQ
We installed the G4 through GTM. Activated GTM and G4 on zoho and installed the widget code through GTM as well. Analytics isn't showing any events related to SalesIQ at the moment.Slowness in SalesIQ (Partial Outage)
Dear SalesIQ Patrons, We deeply regret to inform you that we are experiencing an partial outage with our messaging servers. Below, you will find the specific details regarding the matter: Time of issue detection: 4:22 AM PDT [4:52 pm IST], 19 July 2023Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiterLeads from SalesIQ > WebSite Visit
Hi there, SalesIQ directly creates leads, with "WebSite Visit" as the lead source. We never chatted with them, they were not in our CRM before, they are not in destination lists in Zoho Campaigns. I've read the page explaning how SalesIQ track data, but I can't figure out how they find these data, with professional email address... Can someone help ?Ability to identify anonymous visitors to your website.
Get anonymous visitors Organisation Name based on Reverse IP Lookup from ICANN / RIPE / ARIN's IP ownership database. Use case: You send a tracked link via email or in a newsletter, the Lead/Contact clicks on the link to visit your website and from thereSalesIQ weekly report always shows same top three pages
I get the same three pages on each weekly report. The code was installed on each page and I know for a fact that the Form337 is not the top page visited.Please integrate with Google AdWords
Please integrate with Google AdWords. When the source of customer is "AdWords" and customer start the chat and fill the form (name, telephone, e-mail) of Zoho SalesIQ, SalesIQ automatically create a new "lead" in Zoho CRM, but don´t populate the information of Google ADWords (gclid). In my case ZOHO CRM is already integrated with Google ADWords. This is very useful because we capture a lot of leads with salesIQ and is very important to have the information of google ADWords.Sales IQ - Display Brand Logo in Chat Widget (not Company Logo)
Is it possibe to display the Band Logo associated wth each Brand Website in the Sales IQ Chat Widget? This is not the Company Logo.SalesIQ/Deluge script for Plugs not working
I am creating a plug function for my Zobot codeless bot and the below code on executing/saving throws the following error: Message : Argument type mismatches for the integration function 'zoho.crm.searchrecords' at index 3 Plugs Code ========= responseAdd Logo
I can't add my logo in the chat box (SalesIQ). It still has zoho logo even after I check add my logo.Now Zobot can log your appointments with Zoho Bookings!
Hi everyone, good to see you! Here's a simple yet efficient Zobot for organizing and scheduling appointments via Zoho Bookings. This Zobot can start a proactive conversation, schedule appointments/bookings with your website visitors on their preferredZobot should answer queries with help of blogs published on the website
I am building a chatbot. We are using Zobot with answerbot to get queries not mentioned in the options. Currently we are trying to convert our blogs in articles and then uploading them here on resources, so that answerbot can use them. Maintaining bothZobot for Facebook, Instagram, and WhatsApp is live now!
Hi everyone, We have an exciting news for all Zoho SalesIQ users! Yes, the much-anticipated 'Zobot for IM channels' is now live, and it's better than ever. Zobot can now assist visitors on your instant messaging (IM) channels, such as Facebook, Instagram,Next Page
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Announcements
Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each underUnleash Your Innovation: Join the Zoho Developer Hackathon 2024 with SalesIQ
Attention, SalesIQ Enthusiasts! The Zoho Developer Community Hackathon 2024 is here, and we are excited that SalesIQ is a part of this global innovation platform along with other platforms like Cliq Platform, Client Script, CRM Functions, Extensions,Plug Sample #3: Part 2 - Fetch the operators' available slots in Zoho Bookings.
In earlier post we covered how to design a Codeless bot to schedule an appointment/meeting on Zoho Booking using Plugs. In this post we will learn how to create a plug to fetch the operator's available timings on the visitor's preferred date in Zoho Bookings.Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,Plug Sample #3: Zoho bookings integration plug for chatbots built with codeless bot builder
Appointment scheduling is an essential process for any business, and we have Zoho Bookings to do it hassle-free. You can further automate the process using AI-powered chatbots, which can save a lot of time and act as an excellent tool to increase engagement
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Is Zoho Live Chat compatible with WordPress CMS?
Hello, I have a website called seocerdas.com and I'm interested in using Zoho Chat on it. Does it support WordPress CMS? Thanks.Date & Time slots Problem
I am trying to use this Date & Time slots card but it won't late me save it I get the following error what am I missing?Exciting Update: Multi WhatsApp Business Account (WABA) Support Now Available in SalesIQ!
We’re pleased to share an important update that will enhance the way you manage your WhatsApp Business accounts (WABAs) within SalesIQ. With the launch of Multi WABA support, you can now connect and manage multiple brands more effectively, each underHave the possibility to import or export codeless Zoho bots.
It would be cool if zobots could be exported and imported.Could someone help me achieve this
I want to make Zobot allow my visitors to schedule an appointment using Zoho Bookings. My staff's working hours are Monday to Friday from 9 AM to 6 PM. I already have my Zoho Bookings account, and I've read the documentation for the plugins, but I still
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Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achievingDeprecation of Google Drive and Sheets connections in Scripts (Deluge)
Hello Everyone, We have an important update for those using the Script (Deluge) platform to build chatbots, widgets, and forms. Google has alerted us about sensitive scopes within the Google Drive and Google Sheets default connections in Deluge. As aPlug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through
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