Domain already exists
Hey, I tried to add my domain but its showing as Domain already exists. Please release if it has already been associated with Zoho, I am the real owner of that domain.URGENT: support@zohoaccounts.com is non responsive
Hi, I am trying to create a master password for my account. However, I am not able to do it using the regular form because my 'primary email ID' is hosted by Zoho. When I try to create a password for my account, it says, please send a mail to support@zohoaccounts.com. However, I sent an email yesterday morning, and there has not even been an acknowledgment. I need to access one of the email accounts on our domain urgently for legal requirements, and I've forgotten the password and need to reset it.SSO configuration issue
Hi to all, I am trying to setup my test environment on OneLogin portal for Zoho Mail SAML authentication. For this, I use a special application connector (SAML Test Connector (IdP)), since Zoho Mail in my case is hosted on EU servers, and the templatesCan't access my custom email settings
Hello! I created a Zoho account registering with my personal Google Account. Then, I created a custom email by using my domain that i've purchased from a provider. Later i realized i shouldn't have the custom email connected with my personal Google Account,OneAuth authentification on apple watch
Hello, I use oneAuth on my iphone and I noticed that I can run oneAuth from my apple watch also. Unfortunately, my watch does not allow me to validate authentification, and I am looking for a documentation explaining the features and settings of OneAuthSuper Admin Locked Out
Hi, My boss is super admin. Her devices are not receiving push notifications from OneAuth, so she is unable to sign in to any Zoho apps or sites. Please help! I have already emailed support.NOT RECEIVED OTP CODE TO SIGN IN
Hello, My colleague can't sign in Zoho mail because not receive OTP through her phone number Pls help and thanksMy Account page doesn't render
When I click on the My Account link from my profile picture, nothing is rendering on the page. I've tried with multiple computers (both Windows 11), multiple browsers (Edge, Firefox). I've disabled adblockers and done a hard refresh. blank account pageServer switcher not working on android app
I am testing Zoho Writer and Sheet to using them for my businesses. I have both an account on Europe server and China. The server switcher icon on Android app, in the right upper corner of sign in page doesn't work. It keeps directing to the EuropeanAutomatic logout
I hate, I really hate so much the idea of my email account being opened all the time. I have been looking for some provider offering the option of automatic logout after 15 minutes. Is it possible with zoho? Is there any other provider offering thisOneAuth and Outlook
I am trying to add my zoho email account to MS outlook. I keep getting asked for password, where nothing seems to work since enabling OneAuth. How do I setup account on Outlook if I have OneAuth enabled?OTP recovery address
When I use the "login using OTP" feature I receive a temporary code at the same address used for signing in. Therefore, the recovery email of my account is the same as the email address used for signing in. Is there a way to disable this feature or possiblyIdentityServer4 one login between two clients (SAML and openid-connect)
I created identityserver4 application with two clients(sitecore application,ZOHO application), sitecore integrate with IDS with openid-connect protocol and zoho integrate with SAML protocol, I wanna when sign in to sitecore be signed in to zoho is thisHow to get Access Token for Client Based Application for Zoho API?
Does this mean Zoho API documentations are wrong? I'm following the "client based applications" as my app is a ReactJS based app. Unfortuantely im getting a fetch failed type of error when trying to request an authentication token using response_typeAndroid : Zoho Mail & Yubikey 5 NFC MFA using NFC
The Zoho Mail "app" for Android is not detecting the Yubikey 5 NFC key for MFA. Tried this on a Samsung Galaxy S10 and S20FE with all Android updates installed. Other apps can detect the key correctly, also no issues on the Windows PC with this key. WhenUnable to receive OTP & No response from support@zohoaccounts.com & support@zohomail.com
Dear Zoho Team We are facing problem in renewing your storage service because unable to receive OTP from admin profile. We are sorry to say, our organization planning to remove service from zoho, because no response from the emails sent or rather verbalSuddenly inactive account
Hello, For a client I setup both email addresses in Zoho, but now when he tries to login he cannot login and it says that both accounts ar inactive. It’s about the following email addresses: bert@cleon-lisse.nl bert@spierings-lisse.nl He cannot loginUnable to receive verification code on mobile
Hi, I can't receive a verification code on my mobile device since yesterday. (+5518996612116). Domain name is : laborlopes.com.br How can i solve this? Thanks so much for your help.Windows OneAuth
Hi, I saw one the main page on OneAuth that is available on any device, bid difference if we compare with the competitors, but I was not able to find how to download on the PCHelp, I keep getting "We are unable to process your request now. Please try again after sometime or contact support-as@zohocorp.com"
Hi there, I am trying to start a new Zoho Mail account and keep getting this message "We are unable to process your request now. Please try again after sometime or contact support-as@zohocorp.com". Is this something the Zoho Support can help me with?zoho forms not able to reset my user TFA
Hi, I am facing a problem, I added a user under zoho form, the user lost his TFA and want to reset. As a Admin I look at the following help article, but I cannot find the user email in any of the 3 portals. https://help.zoho.com/portal/en/kb/accounts/faqs-troubleshooting/faqs/password-recovery/articles/asked-to-contact-admin-to-reset-account-passwordEmail already exists problem
Hello, I'm having a problem with new domain. I have just created a new account and linked my domain to it, but cannot create mail account info@esperanza-management.nl, it says that given mail account name already exists. I'm attaching screenshot withGiven emailId already exists
Hello, We have added / deleted some id's and now we are not able to create the following emails: - info@eloboostop.com - alra@eloboostop.com Can you help please? :) RegardsTrying to start a Zoho mail, but getting "We are unable to process your request now. Please try again after sometime.."
Hi Zoho support team, I am trying to start a Zoho Mail account but I keep getting this message "We are unable to process your request now. Please try again after sometime or contact support-as@zohocorp.com". Is this something you can help me with? HerePersonal groups and lists
We are looking for a way to create personal lists to send group emails. For instance I have 3 people I want to put in a group or list called Company A. When creating a new email, it can be accessed as CompanyA in the new email composer via autofill orThis domain is already associated with this account
Goodnight, I recently purchased a domain www.setorcasa.com and got this message: "This domain is already associated with this account". I believe that it was used by someone else before and that person gave up on their project, how do I get to use thisYubikey support in Zoho Mail?
I currently have two accounts on Protonmail - one personal and one for business - but I'm getting fairly annoyed at some longstanding bugs in their mobile client and I'm looking to switch. I also want to use Yubikeys (something PM has long promised butYubikey support in Zoho Mail?
I currently have two accounts on Protonmail - one personal and one for business - but I'm getting fairly annoyed at some longstanding bugs in their mobile client and I'm looking to switch. I also want to use Yubikeys (something PM has long promised butThird Party Application Access
Every day I get about 3-5 emails notifying me that some device has logged into my account from a third party IMAP client. The locations are registered all around the united states in very random locations. I try removing all the devices manually, butWhat are linked accounts
Hello, I'm new to Zoho - I'm testing it out with a view to bringing my email over to it - using my own domain with the 'Mail Free plan'. As I understand it, I won't have access to IMAP on this plan, so can't use any other email clients other than theAuthorization Request for Access Token Problem
I have been trying to create a request for an authorization so I could get an access token but whenever I go to the site, I am greeted by this, and this, even though I have my cookies enabled on both my Chrome browser and Mozilla Firefox browser. I followedIP restriction
Hi, While playing with the email settings I activated the "IP restriction" by mistake. Now I can't login to my account. I also wanted to purchase one of your plans, but again, I can't get into my account. I have placed some tickets, but no answer or signsYour account is not active
I use a zoho email for many years now. Email is per2lek@zoho.com This week i tried to login and i get this message: "Your account is not active. Please contact your organization admin." Can you please help? Thank youzoho api zoho.jp (japan data ctr) config is missing? Please solve
I am using zoho.jp as our workdrive data ctr hosting. However, when I login to zoho api console, there is no japan data ctr config... Can you help to solve?Zoho OneAuth - OTP Codes
Zoho Team, Is there to sort the Authenticator OTP Codes by Provider in Alphabetical order. It is proving rather difficult to scroll up and down continuously just to find the right code. I use OTP MFA for lots of my accounts.Cannot create new user account due to AS101 internal error
Hello, I am trying to create a user account mfolkes@theaoks.gq. For some reason, whenever I try to create the account, I get an error message saying: AS101: Internal error occurred. If you guys could please help me out ASAP, it would really be appreciated. Thanks! Noble Obodum Chief Operating Officer Webmaster Adventist Outreach Kids nobodum@theaoks.gqZoho Mail Account
I have 2 Desktop Computers as well as a Fire Tablet and Cell Phones. Zoho Mail App works on all but one Desktop. it used to work but for whatever reason it now goes to a SMS Verification Page that asks me for a SMS Code which never gets sent.Lost access of the admin user
Hello, We no longer have access to Zoho control panel where we can manage the emails. We don't know the phone nr nor e-mail used for it. The client is currently using subaccount rb@rentacarmalta.eu It seems something happened with the SMTP which we are"Third-party application access to your Zoho Account" emails and Application-Specific Passwords
Today my Zoho email account and two email accounts of one of my clients each received a "Third-party application access to your Zoho Account" email. After looking into the IP listed in the email I received, I found out it was my iPhone's mobile IP. SoMerge profiles in this Help Portal (help.zoho.com)
Hello! Is it possible for someone at Zoho who supports this help portal to merge accounts? I have 2-3 accounts that I'd like to merge into one. Thank you!Next Page
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Deprecation of SMS-based multi-factor authentication (MFA) mode
Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offerSigning into multiple accounts and organizational invites across data center
Greetings from the Zoho Accounts team! We are excited to bring some highly requested features to the Zoho accounts. Signing into multiple accounts: So far, we have allowed only one active session of an Zoho account from a data center in a browser. Similarly,Cleanup of inactive verified domains
Greetings from the Zoho Accounts team! We are bringing a new addition to our existing domain cleanup process. We already have a domain cleanup process for unverified domains, which happens after 90 days. We are extending it to inactive verified domainsHow to create a strong password? #WorldPasswordDay
The first Thursday of every May is celebrated as the World Password day. It was started by Intel in 2013 based on the idea of a security researcher named Mark Burnet who encouraged people to change their passwords often. On this day, let's look into the possible ways one can create a strong password: Use combination of upper and lower case alphabets Use special characters Avoid using dictionary words Avoid using the same password for multiple online accounts Use a minimum of 8 characters Avoid usingHow Zoho protects you from breached passwords?
Cyber attacks, password breaches, and hacked online accounts have been recurring news for quite some time now. In the last decade alone, dozens of companies ranging from social media giants like Facebook and LinkedIn to software tycoons like Adobe became major victims of cyber attacks. Zoho is constantly monitoring these security-related incidents closely and have added an extra layer of security to protect your data. One such feature is the Breached Passwords Check. What are breached passwords?
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Deprecation of SMS-based multi-factor authentication (MFA) mode
Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offerFalha na criação do email
Fui meu cadastro no zoho e quando digitei meu domínio fazer recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço ideia de quem seja. Como faço para resolver isso? Atenciosamente LuisHow do I completely remove Oneauth from my Mac
I installed briefly; then removed from my applications folder. But I still get notifications when signing in to my mail, so the app is clearly still installed. Please tell me how to remove _every trace_ of Oneauth from my Mac. -Matt
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