Social Media Simplified with Zoho Social: Bridge sales and social media marketing
Social media marketing has become the go-to strategy for most businesses who are trying to boost awareness of their product/service, create a brand image in the minds of their audience, increase website traffic and engagement, and generate leads. PostingSocial media simplified with Zoho Social: Why should brands have a Threads profile?
Just over a year ago, Instagram launched Threads, the all new social media app primarily focusing on sharing text online. It was welcomed by people worldwide with more than 10 million users in just seven hours, and it currently has over 175 million activeSocial Media Simplified with Zoho Social: The need for a social media approval process
Picture this: It's a regular day as a social media marketer in your agency, and you are about to publish a post for one of your clients. You start drafting the content, and it's LIVE! A few minutes later, you start receiving the following comments. "IsSocial Media Simplified with Zoho Social: How to handle your social media when you're away
How long have you been putting off that vacation because you need to be available all the time at work? Or are you that person who goes on a vacation taking your phone around to find good Wi-Fi or network? That's the thing with social media, right? HolidaysSocial Media Simplified with Zoho Social: Best practices for uploading a video
Video content is being increasingly consumed by the online community in the past few years. This surge in viewers and consumption has been because of various factors over the years: Ease of access to social media platforms and the internet Rise and growthSocial Media Simplified with Zoho Social: A day in the life of a social media manager using Social
In the past few years, social media has had a transformative impact on how we do business. This impact hasn't just been on the societal level, but also on communication and culture. This World Social Media Day, we take a step back to see how much thisSocial Media Simplified with Zoho Social: Customize your portal for your clients
Let's say you're a social media marketing agency, and you handle the social media accounts of multiple businesses. You take care of their publishing and scheduling needs, keep the content calendar updated, monitor the brands' mentions and other interactions,Social Media Simplified with Zoho Social: Collaborate and get work going with your team
Say you work for Zylker Travels, and you've seen a nice and engaging mention about your company on Facebook that requires a response from the brand. But you're new to the team, so you're a little hesitant to respond to it immediately. You go on to takeSocial Media Simplified with Zoho Social: Get creative with design
Today's social media has become all about visual storytelling. You see an image, and there's a specific story it conveys based on various factors like the color tone, filters, photographer or designer who created it, and the like. With more than millionsSocial Media Simplified with Zoho Social: Preview your Instagram grid before posting
For a platform like Instagram that relies on visual appeal, it's important that you plan your image and video content in a way that holds your audience's attention. Planning your grid ahead of time gives you the benefit of understanding how your postsSocial Media Simplified with Zoho Social: Address your social media engagement promptly
Owing to the widespread use of social media for businesses, customer service is also becoming really important. Customers expect quick responses to their queries online, and being available around-the-clock just helps in making their experience personalizedSocial Media Simplified with Zoho Social: Target your posts for a particular location
When you curate your content specific to certain geographic locations, you can also post it by targeting the location and its audience through the geo-targeting feature. Refining your audience in this manner will help you connect a lot better with them,Social Media Simplified with Zoho Social: How AI can help curate content
As a social media marketer or a content creator, how many situations have you faced where your draft didn't move beyond a certain point, no matter how hard you tried? As a writer, have you faced a creative block where you struggled to come up with engagingSocial Media Simplified with Zoho Social: Understanding image/video quality while posting from third-party apps
You've planned and taken some great pictures to post on your feed before you break for the weekend. But as you upload your images or video and see the final post, something looks off. Has this ever happened to you or have you ever wondered why your mediaSocial Media Simplified with Zoho Social: Make the best out of the publishing calendar
Are you a marketer who likes visualizing your plan of action before you start social media posting? Are you part of a team that works on social media on a rotational basis, so the most important task is to collaborate to avoid overlap and confusion? OrSocial Media Simplified with Zoho Social: Understanding reach and engagement while publishing from Zoho Social
If you've been a user of Zoho Social or any other third-party social media management application, you must have wondered at some point of time if the reach and engagement of your post has been affected in any way because of where you post it from. WhileSocial Media Simplified with Zoho Social: Plan better with our scheduling feature
Let's say that you're the social media marketer for your brand or business and you've planned the content calendar for the week. It's a tedious week ahead for you as you have to be a part of a marketing event, and you worry that your travel might affectSocial Media Simplified with Zoho Social: Onboarding clients to your account
As a social media marketer or agency, have you ever been stuck in a constant loop of emails with your clients expecting a go-ahead from them every step of your way? Hasn't it been really monotonous to be communicating and waiting for a response most ofSocial Media Simplified with Zoho Social: Managing multiple brands made easy
Consider that you're a social media creator or an agency and you handle multiple social media accounts of your clients. These clients have businesses in different industries, and thereby have different audiences on social media. Each of these businessesSocial Media Simplified with Zoho Social: Handle any change in your content schedule easily by pausing and resuming posts
For social media marketers, planning your social calendar and deciding when and which posts have to be published are some of your most important tasks. These save a lot of time and effort, rather than having to make the decision right at the time of publishing.unable to post more than 280 characters in twitter
I have a twitter blue tick account. But i am unable to post more than 280 characters from my zoho social in twitter.. please guideSocial Media Simplified with Zoho Social: Effectively manage your #Hashtags
It's post time! You've got content ready for your social media and are ready to post. You have a caption and an explanatory creative, and you've decided on the best time to post and reach your audience. What more can you do to ensure you reach and targetSocial Media Simplified with Zoho Social: Let your visuals talk!
Social Media Simplified with Zoho Social is a weekly learning series that we bring to you every Monday from here on! We'll talk about some exciting insights, product how-tos, and use cases. We want to help you make the best out of your social media marketingZoho bot and zoho social
Dear zoho social team, As zoho chatbot has come to salesiq nd cliqs, can we expect this chatbot will come to zoho social soon ? Is it on the plan on development roadmap yet ? There are many chatbot especially facebook, many clients require them.Preview of Facebook URL -- Discrepancy between Zoho Social and Desktop Applications
When you try to paste a Facebook URL (Video or Album), applications like WA (WhatsApp) desktop are able to show a simple preview. However Zoho Social's preview says Login/Signup (as preview response from FB Server). I guess this is because WA could beTwitter Video Go-Live Notification remains without getting auto-dismissed
While the other posting notifications gets auto-closed after a while this particular Twitter Video Go-Live Notification remains without getting auto-closed till the user manually dismisses the same.Admin on Facebook accounts but Zoho won't let me add as a brand
I am admin on a number of Facebook and Instagram accounts. I signed up for an additional brand on Zoho with the intention of using the platform to manage additional ones. But when I try to add the FB page it doesn't show up. Zoho indicates I am notZoho Social is not allowing me to post on my Instagram business profile
Zoho social is working with all my other social networks except for Instagram. Every time, I post it appears the notification: "Instagram Page: Uh oh! This post couldn't be published. Please try publishing after some time." Would you pls help us. TTrack Your Social Media Channels with Zoho Social
The world that we live in today is being directed and operated by social media tools. Since these tools connect people across countries and continents, they are being used to maintain personal interactions, expand businesses, and stay in touch at everyFacebook Global Pages and Zoho Social
I asked about a year ago when Zoho Social would support Facebook Global Pages and was told there was no plan. I am curious when this will make it into the roadmap. Seems zoho social is not useful for large global brands without this support. We desireContent Approval Process
Hi, Any update on content approval process? This is on work for quite some time... Sharing a post in the draft is kind of lost & couldn't track it effeciently. Also kindly bring it to the mobile app. Without a approval workflow, its tough for agencies...Love the new "Customize network content" beta feature!
Zoho team, A shout out to you for introducing a way to customize a master message per platform specifications! I came from another provider who had it and although Zoho offers a greater ecosystem, this little feature was missing for me. So now, when IZoho must pay more attention on Social Platforms
Dear Zoho team, Social platform such as Facebook , instagram , youtube, ... have huge presence on daily lives in many countries. And hence, there are many companies focus their business on social platform and even have big profit share comes from Social plaftform. Though Zoho has included some functions for Social platform, such as Social channel in CRM, Zoho Campain and Marketing Hub . But it is undervalued ,not enough, functions are on surface , lag behind many other small software companiescrm lead / contact owner on Social
Dear Zoho Social Team, After integrated Zoho Social and Zoho Crm, the contact from Facebook has been added by user to lead/ contact and it belongs to them. And there are 2 issues : 1/ In the Social Tab in CRM or in Zoho Social , there are no indication of whose the post / chat / contact / lead belongs to which users At least name of owner should appear on conner , part of chat / post 2/ Even after convert that person to crm leads, other users still can chat , comment to those customers . In idealZoho Social Mobile - add into CRM lead / Contact
Dear Zoho Mobile team , We are using Mobile app for Zoho Social , can we have the following functions : 1/ Add the customer into CRM , maybe fill a few basic information like email / phone, ... Then we can continue them in CRM Mobile app 2/ Show the customer belong to which CRM user owner Hope we can do it in near futureZoho Social Urgent - Brand Health Not updating Real time
Brand health on home not updating real time based on actual data.Collaborate Tab Errors when working with Client Members
I use the Collaborate tab for content approval with Clients, and the interface on the Client's end is consistently buggy. After troubleshooting on the Client's end of the process, starting with logging in after receiving an email notification of a mention in a post discussion, two major things happen: - After clicking through the link in their email notification, the Client is taken to the Collaborate Tab, where the content is visible with their name mentioned (@NAME), but when the Client triesZoho Social "Instagram Business Profile doesn't support multiple images. "
Hello, your evolution has been fantastic, but you still have some things that you could correct, like : "Instagram Business Profile doesn't support multiple images. "Now search for Facebook pages in Zoho Social
Hello Zoho Social users, In my previous post, I talked about how you can customize your Monitor section to add various new columns. We had several Zoho Social users asking about why Facebook was excluded from it. I'm pleased to announce today that now you can monitor posts from specific Facebook Pages. Here's how you do it: . Go to the "Monitor" tab, click on plus button at bottom right. Select "Page Search" under Facebook section. Type the name of the Facebook page you wish to add. You'll see severalScheduled Post
My scheduled post section has disappeared under my posts category. Also, the option to schedule a post is no longer an option when I draft a post. I have the free version. Does it have to do with this?Next Page
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Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Mark message as Done like in Facebookbook Business
I am using trial version of ZOHO social and i found this very interesting and interacting tools. usually, i used to read message in Facebook business and after reading the message i mark the message as done. after marking the message as done, it moves
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Sticky Posts
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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