Automated Posts, Integrate Zapier?
Hi all. I am doing social media for a Blog and I was asking myself: "Is there a way to generate automatic ways to post new blogposts?" Can one integrate Zapier to Zoho Socials? Thank you for your Help!Can't post on Instagram
Hi all, we're using Zoho for almost 1 year now and suddenly we're facing a problem with one account: we post on Instragram, the platform sends back the usual message "yey, we're live" (or smth), but the post is not published. Happened every single time with that particular account. Any help, please? TyZohoOne user - Can't schedule social media posts
We recently upgraded to ZohoOne with 30+ users. When I head to the scheduled posts tab in Zoho Social, I get this message: You can't schedule any new posts since you're currently on the Social Lite Plan. Upgrade now to start scheduling posts again, or check out all our Pricing plans.Facebook Group Integration
Hi, My FB Page is an admin of Facebook Group and want also to use Zoho Social when schedule a post. Is this possible?Expand time range- Reports and Analytics
Hello, I have activated a demo of the professional plan and I would like to extend the time interval of the analysis. Is it possible to go beyond 3 months? I would like to analyze at least 6 months of activity on my client's social pages. ThanksNot able to post on Instagram, Account already connected
I have done already connected Instagram page, but not able to connect it.zShare button takes me to Social Splash page not publishing
I access Zoho Social through my Zoho One subscription. I am using Firefox for Windows 10. I have the Zoho Social extension installed. When I click on the zShare button at the bottom of a photo I want to share it takes me to the general information page about the product and not the publishing page (see attached screen grab). This is despite me having my Zoho Social Dashboard open at the time in another tab. Can anyone help me with this? TKInstagram: Best Time to Post is not working
I like seeing the data from my different pages. My Facebook and Twitter account show the "best time to post" but Instagram shows little to no data in that section. Is there a setting I can update to increase the data received? I know I am getting engagement with likes, but they are not reporting at all on Instagram. They are not even showing up in my notifications section.I can't post to instagram
Ever since I subscribed to Zoho, I can no longer post to instagram from my phone. Please help.Instagram
I have all social channels connected including Instagram but it is not posting to Instagram when i schedule a post. Help? corppromo2019@zoho.comI am on the standard plan, can I schedule regular posts
Watching the webinar at the 4:31 mark and she is showing how to schedule posts for different days of the week on a regular schedule. Can I do this on the standard plan?URL shortener not working
I have it setup, been using it for about 1.5 months and it hasn't worked since yesterday afternoon Example Gif: https://gyazo.com/aca08dbc545acb5e2968483b59bede14Twitter DM Request Notifications
Currently from what I can tell Zoho social doesn't notify you of a Direct Message request on Twitter. To me this almost defeats the purpose of this feature. Are there plans, or is there a way to activate notifications of DM requests on Twitter? If not, are there plans to incorporate notifications of a DM request? If so, is there an ETA? Thank You.Zoho rejecting Instagram business account?
I tried switching to personal then back to business, disconnecting and reconnecting, logging in and out of both Instagram and Zoho, and I keep getting the error message when I try to authenticate. Does the account need to be verified as well as a business account?zoho social + crm
hola compre la version de zoho social y ahora quiero anezar crm pero no encuentro como hacerlo , claro de crm a social si lo hay pero de social a crm no existe?Instagram business profile
My Instagram account is already switched to business profile but zoho is showing that my account unable to switch business profile. Please solve this problem as soon as possible.Video upload for LinkedIn and Instagram is finally here!
Hey everyone! We hope that 2019 has treated you better than ever with all the new features we rolled out a few weeks back. So, sit back and hold tight because we've got some more great news for you. I'm thrilled to share that video upload for LinkedIn and Instagram is finally here on Zoho Social! This is going to make things a LOT easier for you as a Zoho Social user. Forget the days where you had to upload videos natively to social channels when you're publishing a post. All that's in the pastduplicating draft posts?
It seems that one single post might contain symbols such as @ or # that might now work across all social media platforms, or linked in won't accept more than one photo. With that issue being my main concern, is it possible to create a post in drafts that I can duplicate and modify to suite each social media platform without having to essentially recreate every post from scratch?zurl URL shortener Not working in Zoho social
zurl URL shortener Not working in while creating a post in Zoho socialposting with pictures asking for different sizes
What is the best setting or settings to take pictures . Each socail media ask for different sizes . I had hope that a service like this wold make it les time consuming . Is there a way so i can use 1 size picture for inst fb and twit or any advise on this matter ? thanksAcesso a clientes no Zoho Social
Tenho 3 contas no zoro social e não consigo adicionar clientes a conta. Sempre que tento ele diz q meu numero de licenesas de usuarios esta no maximo. Porem minha intenção n e adicionar um colaborador apenas um cliente para que ele possa auditar e colaborar com a produção de material e as publicações agendadas. Antes deu licenciar o ZOHO eu consegui depois que fiz a upgrade do ZOHO ONE não consigo mias.O que outras pessoas estão dizendoProblems with LinkedIn
We've been doing regular posts to Linkedin and company and my profile page all look ok and can be accessed via ZohoSocial. However, a new set of scheduled posts is failing to update the linkedIn pages, but still works with Facebook, GMB, etc. I was going to disconnect and reconnect, but it says all my scheduled posts will be lost (I have about 12 scheduled). The attached error message is received. Before I do anything thought I'd ask. Can anyone help? Thanks RichardNot Able to Invite Team Members and they are not getting Invitation
Hi, I purchased few days ago Social Media Marketing Plan for 1 Brand and Two members. I am not able to invite another team member to this account. This is very unfair Already wasted so many days without my content writer. Even I am not able to find any direct contact option. Please solve this problem asap. ThanksMultiple Facebook pages for single brands
I’m currently using your free trial and have my own agency, I was disappointed to see that I can not have multiple Facebook pages for a single brand. I have 3 different brands that require their business units to have individual Facebook pages for those locations as well as an overall brand page thus allowing these brands to control reviews for certain sites etc. Can I just confirm that the system only allows one facebook page per brand? Is there no way of changing this?Saved Captions
Much like Facebook has "Saved Replies" in messenger, it would be great to have "Saved Captions" as a button when creating a post. I frequently post a similar contest post once per week and change up the first paragraph (but the rest of the post is the same every week). If I had a "Saved Captions" feature, it would save me time and keep me on Zoho instead of switching back to Publishing Tools and tracking down last week's post to copy & paste. Similarly, many businesses use the same few hashtagsSignature on Posts
Hi team. Would be great to have a signature on Twitter/FB posts, especially from mobile social. Something as simple as allow us for each post to tag it off with a short URL and a couple of hastags. Haven't seen a way of doing this. Would establish post consistency. If I have overlooked an already existing feature, please point me to it. Thanks so much, Kylehistory Facebook
Hello I want to ask, is it possible to do facebook story programming by Social Zoho, or at Instagram?Won't post to Twitter
We are currently not allowed to post anything to Twitter, i can to all our other Social media forums. I can also post from Twitter direct. This has been for 7 hours now. I receive the following message. Does anyone know why? Thanks.Integration with CRM and Zoho Desk
Hello, Our customers use Facebook messenger to ask for new business or to ask for customer support. Is there any way to integrate the 3 tools so we can create leads in CRM or tickets in Desk depending on the type of request? RegardsNot GST registered
Hello, I am an Australian sole prop. business and am not registered for GST, therefore I cannot tick "I further declare that the enterprise holding this ABN is registered for Australian GST and that the products ordered are to be used in the course for this GST registered enterprise" And so, I cannot buy the Basic Plan. Do you want small customers, or not? Thank You JenniferError al publicar en instagram
Hola, estoy teniendo un problema para que mis publicaciones programadas se publiquen en instagram, cuando doy la orden de que se "publique ahora" después del error tampoco se publican ¿A qué se debe ésto? ¿Podrían darme alguna solución? SaludosAbout internal approval feature..
Hlo Team, Is there any feature in Zoho Social in which user can take approval from admin then post will go on social media pllatforms????????Client Members Tab
I am trying to provide my client with access to zoho to see scheduled content and reports - according to zoho help: https://help.zoho.com/portal/kb/articles/how-do-i-invite-my-clients-to-my-brand-on-zoho-social I should have a Client Member tab in my brand members and rolls page and I don't. How am I supposed to add a client to their brand?Bundling Notifications in Zoho Social
Hi, is there a way to bundle customer comments in the notification section? Currently, for every comment a customer sends, there's a notification. Can we just have a customer conversation with a number by it to show the number of messages a customer has sent at a particular time...Facebook Lead Ad
When I click "generate lead ad", it takes me to Facebook where I get an error message of "Sorry this content isn't available right now". If anyone has advice on what I'm doing wrong I'd greatly appreciate it.Reports language
Hello! I have a bilingual agency in Québec, Canada with clients that I serve in English and French but by law (more or less), I have to give the French speaking clients my documentation in French, per exemple, the monthly performance report. Is it me or they are just available in English ? Thanks! IsabelleInstagram post
Hi Team, we are unable to post on instagram, can you please help me?Unable to publish posts/duplicated posts
I've been having issues posting from my laptop with Zoho, but I can post fine from my phone with the app? The only issue I have on the app is that the posts seem to be duplicated and appearing on my social media platforms multiple times? Anyone else had these issues/know how to resolve this? Thanks!Sync speed/delays with Live Stream / Messages
Hi all, I am trialing Zoho Social as a possible replacement for my current SMM app. The app I am using currently (Social Report) apparently has up to a 48 hour delay with notification of social messages, mentions etc. Apparently this is due to restrictions on the API but I suspect it's much faster with Zoho. Can anyone tell me how quickly Zoho is mean to sync/show notifications of messages and mentions etc? Cheers, PatrickInstagram Connection
Hi there! Instagram keeps becoming disconnected. I reconnect it and it says it's successful, then I go to post and it says it's disconnected again. I have gone through this process about 5 times in the past 2 minutes. Is anybody else having this issue?Next Page
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Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Most Discussed Topics
I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
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Sticky Posts
Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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