My browser slows down because of scripting errors
Every time a full reload of Zoho Social dashboard is requested the browser slows down. On closer scrutiny I observed a bunch of scripting errors logged in the console as illustrated belowScheduled Posts Do Not Appear in Scheduled Posts List or Calendar View
I have posts that are appearing in my social media channels that did not appear in my list of scheduled posts or the calendar view. I'm starting to think my view of scheduled posts is incomplete. I have the business version of this platform. Has anyoneAnimated GIF loses animation through API on Facebook
I tried to upload an animated GIF. Here are the results on various Social Media: Tweetdeck by Twitter. Animation Preserved (Passed) Interactive Facebook Timeline: Animation Preserved (Passed) Interactive Facebook Page: Animation Preserved (Passed) InteractiveSchedule Tiktok post
Do you have plans on Schedule Tiktok post feature?How do I add a post from Zoho Social as a #Reply to a current tweet?
I am trying to send a post via Zoho Social and I would like to appear it as a #Reply to an existing tweet. Is this possible? Something like 'Reply to a tweet' option in #Chirrapp:Zoho Social Instagram and Facebook Stories
I consider manage Instagram/Facebook Stories at Zoho Social are a must have Considero que poder gestionar Instagram/Facebook Stories en Zoho Social es imprescindibleThe Queue doesn't take into account already scheduled posts.
So I have scheduled posts 5 weeks in advance 5 days a week at 8 pm...then I thought it would be easier to create a custom queue. So I created 5 days a week at 8 pm... If I then create a post and say 'add it to the next slot' it schedules it for that dayLengthy Text to be given an automatic way to split and post into Twitter
I am not sure if I had raised this as a Bug or Feature Request to Zoho Social since there isn't a good Search Engine capability in the Zoho Forums I found recently a Google Chrome extension open source which gives an implementation also. I would likeTiktok
When will Tiktok be added to the Zoho Social Platform?Despite pre-converting a video to Twitter compatible format, Zoho Social refuses to accept
This web site (https://webservice.online-convert.com/convert-for-twitter) is for the sole purpose of converting a non compatible video for Twitter into a compatible one. However even after running a video through this web service Zoho Social refuses toWe couldn't fetch contact information for this Instagram user - Why not?
I just signed up for Zoho Social and it imported Instagram DMs but the sender's profiles are not clickable and I don't receive any information about them. I get this message: We couldn't fetch contact information for this Instagram user. It's for everyToken Expired?
Hi, Sorry for a fairly basic question, but I don't know what "tokens" are. My company's Facebook account has been disconnected from Zoho Social and it says it's because "Token expired. Admin needs to reconnect network." How do I reconnect? Thanks!In Zoho Social Accounts Disconnecting Randomly
Over the last week, In Zoho Social, our social media accounts that are connected (Facebook and Instagram) keep disconnecting. The error says "Token expired. Admin needs to reconnect network." As an admin I've reconnected several times in the last week.Multiple photos in an Instagram post
I would like to be able to schedule out multiple image posts to instagram and have it push the content to my phone. I understand that the api does not allow direct publishing. Try out Buffer and see how they do it. You can just send me a notificationCannot "Sort by" Twitter posts in Zoho Social
Hi everyone, When I select the Twitter account and go to the Posts section in Zoho Social, I cannot "sort by" the posts as the button doesn't appear. This is happening accross 2 different brands and only with Twitter. Any way that can be fixed ?Is there a way to schedule more than 350 at once?
I laid out a ton of posts in multiple spreadsheets and quickly hit my head on the 350 limit. Is there a way to enlarge the queue size so I can schedule more now?Twitter Video Go-Live Notification remains without getting auto-dismissed
While the other posting notifications gets auto-closed after a while this particular Twitter Video Go-Live Notification remains without getting auto-closed till the user manually dismisses the same.Why is CTRL+Z (Undo) and CTRL+Y (Redo) being blocked and/or overridden in Zoho Social textboxes?
When we type a long content it is necessary for the basic text editor shortcuts like CTRL+Z (for Undo) and CTRL+Y (redo). Not sure why Zoho Social has blocked and/or oroverriden these keyboard accelerators!Keep 'New Post' Dialog Open
It would be great if there is an option to keep the 'New Post' dialog open after posting to selected social networks are completed. That way when there are of networks and only a few were selected to send a post and the same set has to be used for subsequentFrequently used hashtags
It would be useful to see a list of and easily click to add hashtags to a post that we have used historically. It would help speed up the posting process and help us consistently post to the same tags. Maybe as a list that gets filtered as you typeHow to restart repeated posts?
I had a set of posts scheduled to repeat monthly, but the maximum time I was able to set this up for was 6 months. It's now been 6 months - how can I repeat those posts again for another 6 months (or preferably, indefinitely)?Provide an option to mute an audio track in the enclosed video
There should be an option to mute the audio track when uploading through Zoho Social something similar to what https://webservice.online-convert.com/convert-for-twitter provides This will help avoid copyright infringements (inadvertently introduced)Admin on Facebook accounts but Zoho won't let me add as a brand
I am admin on a number of Facebook and Instagram accounts. I signed up for an additional brand on Zoho with the intention of using the platform to manage additional ones. But when I try to add the FB page it doesn't show up. Zoho indicates I am notwordpress - blog integration
HI, Any idea if and when wordpress integration would happen? ThanksBug in Zoho Social Despite having a compliant video for Twitter
I have a media which failed initially. Then used a service called Online-Convert here to get the same in Twitter compliant format. Even after that Zoho Social refuses to accept the video citing non-compliance. However the same went through without hasslesInstagram DM and Alt Text on Zoho Social
Hello everyone! We're back with some exciting updates. Yes, you read that title right—Instagram DM and Alt Text is here for Zoho Social! Using Instagram DM on Zoho Social You can now discover your ideal followers, step up your networking game, and manage andIDEA: Ability to Re-post a previous post.
It would be great to b able to go back through posts and click a "Repost" button and al the post details popup including image. It would allow you to quickly repost images from history which would be very beneficialMy ZOHO facebook posts go to "Photos" instead of posting to my main page.
I am new to ZOHO, and last week when I posted something on Facebook and Google My Business it only showed up as a photo. I wanted this to show up on my main page.Auto-suggestion of Social Media Handles not appearing in Free Edition
In the Premium Trial, when we start typing @, immediately, Zoho Social shows multiple tabs one for each social media handle whereas in free version even when only one social network is selected the matching handles are not listed. The browser consoleMultiple Images now available for Instagram Business via API - when in Zoho Social
Hello there! Posting multiple Images with Instagram Business account is available in the API for over three months now. Still no sign of this highly sought after functionality in Zoho Social. When is it coming? Proof for the claim? Here: https://devIs there a forever free plan? If yes how do i activate it?
I am at the begining stage of my business. For now i just want to use Zoho social to manage my accounts. I want to know how do i activate the free plan to use Zoho and its free services.Set UTM source parameter for each social platform?
I see how you can set UTM parameters in Zoho Social to be applied to all posts. I would like to specify a different Source parameter that maps to each social platform. For example: For posts published on Facebook, UTM Source = Facebook But for postsUnpublished posts
Why do some posts appear as "unpublished"? How to explain this and avoid this problem in the future? We are unable to manage our IG page for one of our brand (posts remain unpublished) and I cannot understand why. Thank you for the feedbackZoho Social is not allowing me to post on my Instagram business profile
Zoho social is working with all my other social networks except for Instagram. Every time, I post it appears the notification: "Instagram Page: Uh oh! This post couldn't be published. Please try publishing after some time." Would you pls help us. TConnect ZOHO social with Google Data Studio and download data from ZOHO social
Dear ZOHO team, I am writing this message to enquire about how to connect ZOHO social with Google data studio since our company would like to use Google data studio to generate reports. Is it a way to download data from ZOHO social? Best regards, ChrisHaving more than one profile is a MUST these days, why is Zoho so limiting?
Here are metrics from some of the top brands in the world: Coca Cola Facebook Pages 70 Twitter Handles 35 Instagram Accounts 21 YouTube Channels 10 LinkedIn Accounts 2 Google Facebook Pages 57 Twitter Handles 93 Instagram Accounts 4 YouTube ChannelsChange Custom Domain on Zoho Social for Agencies
Hello Guys/Gals, We are rebranding our product and need to change the portal's custom domain. How can we do this, I did not see an option to do so, just change the name and the 'slug'. Thanks.Instagram Business Posting Error
Hello! We have been receiving the following error message when posting to Instagram on Zoho Social for the past two days (and on and off for the past week). We have successfully posted on Facebook and Twitter. Instagram Business Profile: Uh oh! ThisInstagram Problem
Hello, I am finding that a few of our client's Instagram posts won't publish once scheduled. This has happened over the last few weeks but wasn't happening to those accounts prior to this Could someone help, please?Failing to Publish Posts
We are a marketing agency that manages all digital marketing for several clients. We have noticed that a lot of our social posts have been failing to publish recently. We cannot find any pattern as to why they will not publish. We receive an email whenNext Page
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Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
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Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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