Multiple Images now available for Instagram Business via API - when in Zoho Social
Hello there! Posting multiple Images with Instagram Business account is available in the API for over three months now. Still no sign of this highly sought after functionality in Zoho Social. When is it coming? Proof for the claim? Here: https://dev
Is there a forever free plan? If yes how do i activate it?
I am at the begining stage of my business. For now i just want to use Zoho social to manage my accounts. I want to know how do i activate the free plan to use Zoho and its free services.
Set UTM source parameter for each social platform?
I see how you can set UTM parameters in Zoho Social to be applied to all posts. I would like to specify a different Source parameter that maps to each social platform. For example: For posts published on Facebook, UTM Source = Facebook But for posts
Unpublished posts
Why do some posts appear as "unpublished"? How to explain this and avoid this problem in the future? We are unable to manage our IG page for one of our brand (posts remain unpublished) and I cannot understand why. Thank you for the feedback
Zoho Social is not allowing me to post on my Instagram business profile
Zoho social is working with all my other social networks except for Instagram. Every time, I post it appears the notification: "Instagram Page: Uh oh! This post couldn't be published. Please try publishing after some time." Would you pls help us. T
Connect ZOHO social with Google Data Studio and download data from ZOHO social
Dear ZOHO team, I am writing this message to enquire about how to connect ZOHO social with Google data studio since our company would like to use Google data studio to generate reports. Is it a way to download data from ZOHO social? Best regards, Chris
Having more than one profile is a MUST these days, why is Zoho so limiting?
Here are metrics from some of the top brands in the world: Coca Cola Facebook Pages 70 Twitter Handles 35 Instagram Accounts 21 YouTube Channels 10 LinkedIn Accounts 2 Google Facebook Pages 57 Twitter Handles 93 Instagram Accounts 4 YouTube Channels
Change Custom Domain on Zoho Social for Agencies
Hello Guys/Gals, We are rebranding our product and need to change the portal's custom domain. How can we do this, I did not see an option to do so, just change the name and the 'slug'. Thanks.
Instagram Business Posting Error
Hello! We have been receiving the following error message when posting to Instagram on Zoho Social for the past two days (and on and off for the past week). We have successfully posted on Facebook and Twitter. Instagram Business Profile: Uh oh! This
Instagram Problem
Hello, I am finding that a few of our client's Instagram posts won't publish once scheduled. This has happened over the last few weeks but wasn't happening to those accounts prior to this Could someone help, please?
Failing to Publish Posts
We are a marketing agency that manages all digital marketing for several clients. We have noticed that a lot of our social posts have been failing to publish recently. We cannot find any pattern as to why they will not publish. We receive an email when
Zoho Social Lite functionality
Hello, With Zoho Desk I am aware that it comes with a free version of Zoho Social (Lite). I'm just wondering with Social Lite are you able to publish and schedule posts? Thanks
Does Zoho Social have a Hashtag Repository?
Is there currently a hashtag library in zoho social? I've been looking for this and haven't been able to locate one. If it doesn't exist, it would be a great resource to add. In planoly, the tool I use currently, they have a repository to store or save
Bulk Scheduling for Specific Networks
Hello, When uploading a bulk scheduler document to Zoho Social, I'd like to be able to indicate which posts go to which network within the spreadsheet. We don't post the same things (or with the same frequency) across all of our social networks and it looks like the only option to do this is to upload multiple bulk scheduling spreadsheets by social network instead of just one. It'd be nice to have the option to indicate which network a post is designated to within the spreadsheet. Is this in development
Can't publish posts
Hi, I'm trying to post on FB and IG but I keep receiving an error message every time, can someone help me, please? This is the message I see: Facebook Page: Uh oh! This post couldn't be published. Please try publishing after some time.Instagram Business
Send email notification when someone fill a Facebook Lead Form
Hello, is there a way to get an email notification when someone fill a Facebook Lead Form? I can see there's an option to send it directly to Zoho CRM. Anyway, I'd like to evaluate the contact before doing it, as some requests come from people who are
Cannot connect to Instagram or Facebook via Social Media
Zoho social. Is this common for Facebook and Meta to constantly break the API so that we have to reconfigure everything? I DO have admin rights to this page on Facebook.
Delete Facebook and Twitter Messages
Is there a way to delete Facebook and Twitter messages which have been responded to? I have even removed the messages from Facebook via the Facebook Business Manager and they still appear in Zoho Social. Thank you.
geolocation for Instagram posts
I think it is important to add geolocation to Instagram posting
Choose a SmartQ Slot within 8 or more days
Hello, I'm using the SmartQ Slot feature in order to post in the best days/hours. I use to program my posts in advance. Problem is: SmartQ Publishing option only gives the possibility to choose a slot within the next 7 days. Is there a way to "smartly"
Is there currently an issue connecting to Instagram?
All our clients' Instagram posts are getting errors, but when we post manually they're working fine. Is there a connection issue from Zoho today?
Can;t post to Instagram. Zoho says account is blocked but its fine on phone?
Hi I cant post to instagram anymore, Zoho Social says: Sorry, Your post failed due to following reason: Instagram seems to have blocked your account from publishing content. Request them to unblock your account and try again. But ive checked the account
How to engage FB customers directly in Zoho Social CONNECTIONS
There is an option in Zoho Social Connections that you can message your customer directly. You can message Twitter customers but can't to FB customers. How to engage with FB customers directly in the CONNECTION tab in Zoho Social?
What are the keyboard shortcuts?
Is there a list of keyboard shortcuts like to #QuickSend a message instead of scrolling down to find the 'Submit' button?
TikTok
When will Tiktok be added to the Zoho Social Platform?
Twitter Video Live/Error Confirmation does not go away by itself
I have an observation with regards to this confirmation message in Zoho Social. Unlike other messages which go away after a pre-set period this remains sticky and user has to click the (X) to close it regardless of the fact that appearance of another
Zoho SOCIAL integration in angular website
Hi, Please suggest a better way to integrate CRM AND SOCIAL in my angular website.
Lost scheduled posts
Hello - signed up for a trial period to get a feel for how Zoho works and I scheduled quite a few social posts. I've been downgraded to the free plan today and no longer can see my scheduled posts. Have I lost them? I didn't save any copies of the content
Leverage "Most Engaged" User Data in Zoho Social and CRM
Greetings! It is cool to see a list of "Most Engaged" in my Zoho Social Connections tab. If you take a closer look, however, how can you really leverage such information? Of course, you can click on a name and maybe drop them a word of thank you. But
Update on the Pinterest integration
Hello everybody, We have tried to keep our announcements limited to just important updates during this time. But seeing as we have gotten several requests for an integration with Pinterest over a period of time, we wanted to make this announcement to speak directly to our community. After receiving several requests for having Pinterest on the Zoho Social dashboard, we began early viability tests and began development work in early 2019 as the first set of efforts. After a couple of designs were in
Want to link to an Instagram Page but it keep taking me to Facebook to log in
Good Morning. Trying to link to an Instagram page, but it keeps taking me to Facebook to log in. Why?
How am I getting double posts to Twitter and Google My Business?
I get an error daily on my scheduled posts from Twitter that it could not post my "second" tweet because it already posted the first one (I only submit one) ...I also see double posts on Google My Business (that I have to remove the duplicate daily) Any
Posting to everything BUT instagram
Hi Zoho Team, This is the second time my posts stopped posting to insta and no resolution.... This happened right after I switched to the paid account. Everything is connected properly and I have disconnected / reconnected to try to fix this issue as I am losing $$ every time a post doesn't go out.. Please advise!!!
Create, Manage and Publish on Pinterest from Zoho Social
Hey everyone, Pinterest is our newest addition to the list of social channels that can be integrated with Zoho Social. With over 444 million users, Pinterest is one of the popular channels that people use to get inspired, share their ideas with the
Fetch Data
Can I Fetch or export Data used in analytics from zoho social?
Design wiht Canva
Do you have to purchase a subscription to Canva to use this feature if you have Zoho Social Premium, or is it included?
Second account for Twitter
I upgraded my account in Zoho One to include a second brand. It's been 24 hours and still not working. Since this is time sensitive for me, is there a way to add a second Twitter account to my brand? Similar to LinkedIn pages, etc.. Thank you!
Facebook 2 Brands
Im trying to manage 2 brands. I have successful linking the different pages on the 2 brands with Google business and Linkdin. However with Facebook and Instagram, I cannot see all my pages to link them with my brands. I can only add 1 of my pages. The
Track Your Social Media Channels with Zoho Social
The world that we live in today is being directed and operated by social media tools. Since these tools connect people across countries and continents, they are being used to maintain personal interactions, expand businesses, and stay in touch at every
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
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