Zoho Social Lite functionality
Hello, With Zoho Desk I am aware that it comes with a free version of Zoho Social (Lite). I'm just wondering with Social Lite are you able to publish and schedule posts? ThanksDoes Zoho Social have a Hashtag Repository?
Is there currently a hashtag library in zoho social? I've been looking for this and haven't been able to locate one. If it doesn't exist, it would be a great resource to add. In planoly, the tool I use currently, they have a repository to store or saveBulk Scheduling for Specific Networks
Hello, When uploading a bulk scheduler document to Zoho Social, I'd like to be able to indicate which posts go to which network within the spreadsheet. We don't post the same things (or with the same frequency) across all of our social networks and it looks like the only option to do this is to upload multiple bulk scheduling spreadsheets by social network instead of just one. It'd be nice to have the option to indicate which network a post is designated to within the spreadsheet. Is this in developmentCan't publish posts
Hi, I'm trying to post on FB and IG but I keep receiving an error message every time, can someone help me, please? This is the message I see: Facebook Page: Uh oh! This post couldn't be published. Please try publishing after some time.Instagram BusinessSend email notification when someone fill a Facebook Lead Form
Hello, is there a way to get an email notification when someone fill a Facebook Lead Form? I can see there's an option to send it directly to Zoho CRM. Anyway, I'd like to evaluate the contact before doing it, as some requests come from people who areCannot connect to Instagram or Facebook via Social Media
Zoho social. Is this common for Facebook and Meta to constantly break the API so that we have to reconfigure everything? I DO have admin rights to this page on Facebook.Delete Facebook and Twitter Messages
Is there a way to delete Facebook and Twitter messages which have been responded to? I have even removed the messages from Facebook via the Facebook Business Manager and they still appear in Zoho Social. Thank you.geolocation for Instagram posts
I think it is important to add geolocation to Instagram postingChoose a SmartQ Slot within 8 or more days
Hello, I'm using the SmartQ Slot feature in order to post in the best days/hours. I use to program my posts in advance. Problem is: SmartQ Publishing option only gives the possibility to choose a slot within the next 7 days. Is there a way to "smartly"Is there currently an issue connecting to Instagram?
All our clients' Instagram posts are getting errors, but when we post manually they're working fine. Is there a connection issue from Zoho today?Can;t post to Instagram. Zoho says account is blocked but its fine on phone?
Hi I cant post to instagram anymore, Zoho Social says: Sorry, Your post failed due to following reason: Instagram seems to have blocked your account from publishing content. Request them to unblock your account and try again. But ive checked the accountHow to engage FB customers directly in Zoho Social CONNECTIONS
There is an option in Zoho Social Connections that you can message your customer directly. You can message Twitter customers but can't to FB customers. How to engage with FB customers directly in the CONNECTION tab in Zoho Social?What are the keyboard shortcuts?
Is there a list of keyboard shortcuts like to #QuickSend a message instead of scrolling down to find the 'Submit' button?TikTok
When will Tiktok be added to the Zoho Social Platform?Twitter Video Live/Error Confirmation does not go away by itself
I have an observation with regards to this confirmation message in Zoho Social. Unlike other messages which go away after a pre-set period this remains sticky and user has to click the (X) to close it regardless of the fact that appearance of anotherZoho SOCIAL integration in angular website
Hi, Please suggest a better way to integrate CRM AND SOCIAL in my angular website.Lost scheduled posts
Hello - signed up for a trial period to get a feel for how Zoho works and I scheduled quite a few social posts. I've been downgraded to the free plan today and no longer can see my scheduled posts. Have I lost them? I didn't save any copies of the contentLeverage "Most Engaged" User Data in Zoho Social and CRM
Greetings! It is cool to see a list of "Most Engaged" in my Zoho Social Connections tab. If you take a closer look, however, how can you really leverage such information? Of course, you can click on a name and maybe drop them a word of thank you. ButUpdate on the Pinterest integration
Hello everybody, We have tried to keep our announcements limited to just important updates during this time. But seeing as we have gotten several requests for an integration with Pinterest over a period of time, we wanted to make this announcement to speak directly to our community. After receiving several requests for having Pinterest on the Zoho Social dashboard, we began early viability tests and began development work in early 2019 as the first set of efforts. After a couple of designs were inWant to link to an Instagram Page but it keep taking me to Facebook to log in
Good Morning. Trying to link to an Instagram page, but it keeps taking me to Facebook to log in. Why?How am I getting double posts to Twitter and Google My Business?
I get an error daily on my scheduled posts from Twitter that it could not post my "second" tweet because it already posted the first one (I only submit one) ...I also see double posts on Google My Business (that I have to remove the duplicate daily) AnyPosting to everything BUT instagram
Hi Zoho Team, This is the second time my posts stopped posting to insta and no resolution.... This happened right after I switched to the paid account. Everything is connected properly and I have disconnected / reconnected to try to fix this issue as I am losing $$ every time a post doesn't go out.. Please advise!!!Create, Manage and Publish on Pinterest from Zoho Social
Hey everyone, Pinterest is our newest addition to the list of social channels that can be integrated with Zoho Social. With over 444 million users, Pinterest is one of the popular channels that people use to get inspired, share their ideas with theFetch Data
Can I Fetch or export Data used in analytics from zoho social?Design wiht Canva
Do you have to purchase a subscription to Canva to use this feature if you have Zoho Social Premium, or is it included?Second account for Twitter
I upgraded my account in Zoho One to include a second brand. It's been 24 hours and still not working. Since this is time sensitive for me, is there a way to add a second Twitter account to my brand? Similar to LinkedIn pages, etc.. Thank you!Facebook 2 Brands
Im trying to manage 2 brands. I have successful linking the different pages on the 2 brands with Google business and Linkdin. However with Facebook and Instagram, I cannot see all my pages to link them with my brands. I can only add 1 of my pages. TheTrack Your Social Media Channels with Zoho Social
The world that we live in today is being directed and operated by social media tools. Since these tools connect people across countries and continents, they are being used to maintain personal interactions, expand businesses, and stay in touch at everydid you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediately
did you stopped Repeat Posts from my standard plan? if yes I will end my subscription immediatelySupport for Whatsapp Groups
I would like to be able to manage my Whatsapp groups from within Zoho Social. It would save a lot of time if Zoho could add this feature.Tag Clients on Facebook- Zoho Social
I need to be able to tag people on Facebook (such as our clients) and on Google+. Twitter, Instagram and LinkedIn works fine, but the fact that I have to go in and edit a Facebook post defeats the purpose of a social media management tool. Other than that everything is amazing!automate posting (rss)
Hello, is there a way to post automatically iwhen a new article comes in via rss? I already added the feed to the content-library but I have to compose a posting by hand. This is what I want to automate, it would be great if the automation is feed specific.Social Leads from Facebook and Twitter to CRM are useless for contact purposes or what I am missing?
Question: We have over 9000 FB leads and over 15000 Twitter leads. How do we send direct messages to them ? What are you using as a tool? Why have a lead if there is no way to communicate with them in bulk? 1. Our Zoho Social configured to captureNumber of Scheduled Posts
Is there a way to see how many scheduled posts are currently scheduled?Performance Dashboards for Single posts
Is there any way of analysing how a single FB or Insta post is performing using Zoho Social Dashboards. Is it possible to also do this by hashtag or keywords. If we post multiple posts on Facebook in a single day, we would like to see how each postShuffle
Hi. Is there anyway of shuffling scheduled social media messages?RSS Feed import for Posts
It would be great if we could import Articles from a RSS Feed and convert them automatically into Posts. Currently we have to use another tool in order to achieve that.How can I contact leads from Zoho social
We are getting a bunch of leads from Zoho Social into our CRM but we aren't able to contact them for lack of phone numbers and/or emails. What is the best way that we are able to reach these leads?Re-Authenticate Twitter without removing channel
My twitter account was recently locked and I was forced to change my password. That of course, stopped any scheduled posts from going out as expected. The problem I have is, there is no way in Zoho Social to re-authenticate the account, so we're forced to remove that channel entirely (losing all scheduled posts). This is the second time this has happened. Is there a way around this that I'm not seeing? I noticed another post from two years ago that there used to be a way to do this. https://help.zoho.com/portal/community/topic/twitter-disconnectedAny workaround for this limitations
Hi there, 1. Why Zoho Social doesn't have the option to generate leads from the following mediums: (Instagram,LinkedIn,GoogleMyBusiness)? 2. Why lead ads are integrated only for Facebook and Twitter. What about Instagram, LinkedIn, Google ads? 3. IfNext Page
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Announcements
Twitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsImpact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularChanges to reports due to Facebook's Page Insights API deprecation
Hey everyone, Facebook recently announced the deprecation of Page Insights API as part of the migration of Facebook pages to the New Pages Experience. Due to this, some of the Facebook Page analytics in the Reports module aren't available across all subscriptions.Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
Most Discussed Topics
I can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?Video MP4
I"m trying to add a video MP4 to post on social but I am having some problems.
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Sticky Posts
Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularIntroducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effectiveIntroducing Inbox in Zoho Social
Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign themIt's here! A Publishing Calendar to give you better view and more control over your posts.
Hello! Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out. In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day. Here we go! Introducing... an all-new Publishing Calendar,Edit images on Zoho Social
Hello customers, We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize
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