I can't post to instagram
Ever since I subscribed to Zoho, I can no longer post to instagram from my phone. Please help.Instagram
I have all social channels connected including Instagram but it is not posting to Instagram when i schedule a post. Help? corppromo2019@zoho.comI am on the standard plan, can I schedule regular posts
Watching the webinar at the 4:31 mark and she is showing how to schedule posts for different days of the week on a regular schedule. Can I do this on the standard plan?URL shortener not working
I have it setup, been using it for about 1.5 months and it hasn't worked since yesterday afternoon Example Gif: https://gyazo.com/aca08dbc545acb5e2968483b59bede14Twitter DM Request Notifications
Currently from what I can tell Zoho social doesn't notify you of a Direct Message request on Twitter. To me this almost defeats the purpose of this feature. Are there plans, or is there a way to activate notifications of DM requests on Twitter? If not, are there plans to incorporate notifications of a DM request? If so, is there an ETA? Thank You.Zoho rejecting Instagram business account?
I tried switching to personal then back to business, disconnecting and reconnecting, logging in and out of both Instagram and Zoho, and I keep getting the error message when I try to authenticate. Does the account need to be verified as well as a business account?zoho social + crm
hola compre la version de zoho social y ahora quiero anezar crm pero no encuentro como hacerlo , claro de crm a social si lo hay pero de social a crm no existe?Instagram business profile
My Instagram account is already switched to business profile but zoho is showing that my account unable to switch business profile. Please solve this problem as soon as possible.Video upload for LinkedIn and Instagram is finally here!
Hey everyone! We hope that 2019 has treated you better than ever with all the new features we rolled out a few weeks back. So, sit back and hold tight because we've got some more great news for you. I'm thrilled to share that video upload for LinkedIn and Instagram is finally here on Zoho Social! This is going to make things a LOT easier for you as a Zoho Social user. Forget the days where you had to upload videos natively to social channels when you're publishing a post. All that's in the pastduplicating draft posts?
It seems that one single post might contain symbols such as @ or # that might now work across all social media platforms, or linked in won't accept more than one photo. With that issue being my main concern, is it possible to create a post in drafts that I can duplicate and modify to suite each social media platform without having to essentially recreate every post from scratch?zurl URL shortener Not working in Zoho social
zurl URL shortener Not working in while creating a post in Zoho socialposting with pictures asking for different sizes
What is the best setting or settings to take pictures . Each socail media ask for different sizes . I had hope that a service like this wold make it les time consuming . Is there a way so i can use 1 size picture for inst fb and twit or any advise on this matter ? thanksAcesso a clientes no Zoho Social
Tenho 3 contas no zoro social e não consigo adicionar clientes a conta. Sempre que tento ele diz q meu numero de licenesas de usuarios esta no maximo. Porem minha intenção n e adicionar um colaborador apenas um cliente para que ele possa auditar e colaborar com a produção de material e as publicações agendadas. Antes deu licenciar o ZOHO eu consegui depois que fiz a upgrade do ZOHO ONE não consigo mias.O que outras pessoas estão dizendoProblems with LinkedIn
We've been doing regular posts to Linkedin and company and my profile page all look ok and can be accessed via ZohoSocial. However, a new set of scheduled posts is failing to update the linkedIn pages, but still works with Facebook, GMB, etc. I was going to disconnect and reconnect, but it says all my scheduled posts will be lost (I have about 12 scheduled). The attached error message is received. Before I do anything thought I'd ask. Can anyone help? Thanks RichardNot Able to Invite Team Members and they are not getting Invitation
Hi, I purchased few days ago Social Media Marketing Plan for 1 Brand and Two members. I am not able to invite another team member to this account. This is very unfair Already wasted so many days without my content writer. Even I am not able to find any direct contact option. Please solve this problem asap. ThanksMultiple Facebook pages for single brands
I’m currently using your free trial and have my own agency, I was disappointed to see that I can not have multiple Facebook pages for a single brand. I have 3 different brands that require their business units to have individual Facebook pages for those locations as well as an overall brand page thus allowing these brands to control reviews for certain sites etc. Can I just confirm that the system only allows one facebook page per brand? Is there no way of changing this?Saved Captions
Much like Facebook has "Saved Replies" in messenger, it would be great to have "Saved Captions" as a button when creating a post. I frequently post a similar contest post once per week and change up the first paragraph (but the rest of the post is the same every week). If I had a "Saved Captions" feature, it would save me time and keep me on Zoho instead of switching back to Publishing Tools and tracking down last week's post to copy & paste. Similarly, many businesses use the same few hashtagsSignature on Posts
Hi team. Would be great to have a signature on Twitter/FB posts, especially from mobile social. Something as simple as allow us for each post to tag it off with a short URL and a couple of hastags. Haven't seen a way of doing this. Would establish post consistency. If I have overlooked an already existing feature, please point me to it. Thanks so much, Kylehistory Facebook
Hello I want to ask, is it possible to do facebook story programming by Social Zoho, or at Instagram?Won't post to Twitter
We are currently not allowed to post anything to Twitter, i can to all our other Social media forums. I can also post from Twitter direct. This has been for 7 hours now. I receive the following message. Does anyone know why? Thanks.Integration with CRM and Zoho Desk
Hello, Our customers use Facebook messenger to ask for new business or to ask for customer support. Is there any way to integrate the 3 tools so we can create leads in CRM or tickets in Desk depending on the type of request? RegardsNot GST registered
Hello, I am an Australian sole prop. business and am not registered for GST, therefore I cannot tick "I further declare that the enterprise holding this ABN is registered for Australian GST and that the products ordered are to be used in the course for this GST registered enterprise" And so, I cannot buy the Basic Plan. Do you want small customers, or not? Thank You JenniferError al publicar en instagram
Hola, estoy teniendo un problema para que mis publicaciones programadas se publiquen en instagram, cuando doy la orden de que se "publique ahora" después del error tampoco se publican ¿A qué se debe ésto? ¿Podrían darme alguna solución? SaludosAbout internal approval feature..
Hlo Team, Is there any feature in Zoho Social in which user can take approval from admin then post will go on social media pllatforms????????Client Members Tab
I am trying to provide my client with access to zoho to see scheduled content and reports - according to zoho help: https://help.zoho.com/portal/kb/articles/how-do-i-invite-my-clients-to-my-brand-on-zoho-social I should have a Client Member tab in my brand members and rolls page and I don't. How am I supposed to add a client to their brand?Bundling Notifications in Zoho Social
Hi, is there a way to bundle customer comments in the notification section? Currently, for every comment a customer sends, there's a notification. Can we just have a customer conversation with a number by it to show the number of messages a customer has sent at a particular time...Facebook Lead Ad
When I click "generate lead ad", it takes me to Facebook where I get an error message of "Sorry this content isn't available right now". If anyone has advice on what I'm doing wrong I'd greatly appreciate it.Reports language
Hello! I have a bilingual agency in Québec, Canada with clients that I serve in English and French but by law (more or less), I have to give the French speaking clients my documentation in French, per exemple, the monthly performance report. Is it me or they are just available in English ? Thanks! IsabelleInstagram post
Hi Team, we are unable to post on instagram, can you please help me?Unable to publish posts/duplicated posts
I've been having issues posting from my laptop with Zoho, but I can post fine from my phone with the app? The only issue I have on the app is that the posts seem to be duplicated and appearing on my social media platforms multiple times? Anyone else had these issues/know how to resolve this? Thanks!Sync speed/delays with Live Stream / Messages
Hi all, I am trialing Zoho Social as a possible replacement for my current SMM app. The app I am using currently (Social Report) apparently has up to a 48 hour delay with notification of social messages, mentions etc. Apparently this is due to restrictions on the API but I suspect it's much faster with Zoho. Can anyone tell me how quickly Zoho is mean to sync/show notifications of messages and mentions etc? Cheers, PatrickInstagram Connection
Hi there! Instagram keeps becoming disconnected. I reconnect it and it says it's successful, then I go to post and it says it's disconnected again. I have gone through this process about 5 times in the past 2 minutes. Is anybody else having this issue?Update on Instagram’s publishing issue [FIXED]
Hello, Following a brief technical snag experienced by some users today while publishing posts to Instagram, we wanted to make a quick announcement and confirm that this issue has now been fixed by Instagram. You can now resume publishing as per usual. In the last few hours several of you faced difficulty posting image content via Zoho Social—PNG file format specifically—to your Instagram profiles. While this issue persisted only for the PNG image content, and none of the other image file formatsregarding posting on facebook profile
okay, so i can post to my facebook buisness page from zoho but how do i have it as such that is also concurrently posts to my personal facebook timeline.Facebook Lead Gen
Hello Some time ago we connected one of our brands (Altana) from Zsocial to ZCRM and the facebook leads of forms fall directly to zcrm without problem. When we wanted to implement it in the rest of the other brands, in one of them the information passes to us but incomplete and in others it simply does not pass to zcrm. The connections and mapping is the same as in the Altana brand that if it works well, could you help me? I have already tried several options and I have not been able to solve itMultiple Brands
Hi guys, Is anyone else having problems when adding extra brands? We have around 50 brands now and each time we add more brands, we start having more problems. We're getting profiles disconnected more often. Any idea why this is happening? Thanks!Queue Settings - more options than just 1 time slot
It would be great if, when I go to schedule upcoming posts, I had more than just one option for the Queue. Currently, I am given the option to schedule on the next available Queue slot. But let's say, it's Tuesday and I'm working on a post for Saturday. I have to schedule it manually then fill in all the other Queue slots before I can go back and edit the post again. Ideally, I would click "Queue" and there would be a dropdown of the next 20 or 30 time slots in my Queue Settings.SOCIAL MEDIA LINKS
To Whom It May Concern; What link would I (social media pages) that direct visitors to my pages? I mean; for example; (Facebook, LinkedIn, Twitter, Instagram social media) what is the page visitors go (so they don’t have access tom my Administration pages)? Thank you!ZOHO Social is not posting to Instagram
Hello, I am a new business user on ZOHO social and am having trouble having it post to my Instagram account. It is working fine with facebook and LinkedIn but not for Instagram. ANy help would be appreciated.Wix Blog photos not showing as Post photo
I have a Wix based website, when I copy my blog links into Zoho, they photo attached to the blog does not show as the blog photo in the post. How can I fix this?Next Page
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Announcements
The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessTwitter is now X on Zoho Social!
Hey everyone, Following the recent announcement about the popular social media channel Twitter being rebranded as X, we are here to inform you that Zoho Social is up to date with these changes. The Twitter logo has been changed from and the website readsThe Social Wall: September 2024
Hey everyone, This month, we've come up with some useful updates to enhance your journey with Zoho Social. Let's see what went live! Schedule bulk posts to supported networks from the revamped UI The bulk schedule feature in Zoho Social just got a revamp.Impact on availability of metrics in the Reports module due to Facebook's Page Insights API changes
Hi everyone, In continuation with the previous announcement regarding the deprecation of certain metrics of the Facebook's Page Insights API, Meta has removed some more metrics from the New Pages experience, reflecting from September 16, 2024. Here isThe Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
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The Social Wall: October 2024
Hi everyone, With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic! Add a 'Call' button to your Google Business Profile posts You can now give a more seamlessI can't connect my business' instagram account to zoho social
I tried connecting it but it just leads to my personal facebook account.All-Channel Combined Reports
Is there a way to create/view a report that combines all the data from each channel to provide a view of ? For example is there a card or feature where I can look at my total social engagement, total views/impressions, total reach, across the entire brand?Umm... There seems to be a problem.
When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.Upgrading X to premium
I upgrade X to Premium. What do I need to do for Social to recognize the new character limit?
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Sticky Posts
The Social Wall: August 2024
Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people andThe Social Wall: July 2024
Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram andAdvanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social
Hello everyone, We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions LinkedIn is one of the most popularThe Social Wall: June 2024
Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,Introducing advanced statistics for all your social media posts
When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
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